2 dinky steak tacos (with more tomato than steak) and a lemonade for NINE DOLLARS. I asked her to read my order back to me because I was shocked. Absolutely ridiculous. And there was hardly any flavor. The wait in the drive thru is insane any time I come here. I won't be coming back. Lesson learned. read more

They have some of the best tacos in this area. Taco Tuesdays are always a hit. Their chicken chipotle torta is also very good.

I have tried this Casual restaurant on several occasions, and have been consistently disappointed at each visit. This restaurant is owed by the same family that started the local La Magdalena and La Hacienda restaurants. I am big fan of these larger establishments, and have had great experiences, but this Fernandez location falls very short on flavor. The decor is quite fantastic, and I would have to say the chicken soup is the only reason I come back. The major fallback seems to be the meat quality. I don't know if it is poorly seasoned, or just poor quality, or maybe they precook the steak, but I have been disappointed with the steak every time. I typically have a burrito or torta, and it's a very good thing they drown the burrito in sour cream for you. I would say today will be my last trip to Besa Mi Taco for a very a long time. It was a ghost town while I was there, and I was there at dinner time (6:30 to 7:30) on a Tuesday, when it should have been at it's busiest. It seems the community has caught on to the poor quality. Another minor draw back is that no one seems to be happy to be working here. I catch some sort of attitude every time from whoever is behind the counter. The kitchen seemed to think it was all right to sing and be loud and obnoxious since there was no customers in the restaurant at the time. Do yourself a favor and grab a burrito from El Burrito Tapatio in Addison. Great steak quality, chips and salsa on the table for free, and they are open until 2:00AM every day. read more

What type of mexican restaurant charges extra for salsa? Overall, food was mediocre at best. Also rather overpriced. I paid $18 for a taco platter and guacamole with chips. I'd rather go to chipotle over this place any day. Staff seemed unconcerned the entire time. read more

Don't expect your dinner to look like the photo of veggie fajitas on the drive thru menu. I ordered because it looked good, with chunks of avocado and big veggies- not so. Just a very small little clump if guac in the corner on top of som sour cream. Disappointing. 3 tortillas pretty pricy for what you get. read more

Unfortunately, I was not impressed. That might be my fault for thinking this place was authentic. I got the taco platter and as soon as I opened the packaging and saw lettuce and tomatoes on my tacos I was turned off. Seriously, tacos should only have cilantro and onion on them!! My boyfriend had the taco salad and said it was ok but not the best. It was a bit on the expensive side. Side note: a Mexican restaurant without any Mexican employees sounds suspect to me. read more

Great restaurant. Ordered the steak taco platter and the meat was very flavorful, not tough or stringy like some places. Nice decor and quick service. Would recommend. read more

Really delicious food. They have many many vegetarian options! And they have unlimited salsa bar too! The sauces are finger licking! There veggie quesadilla were not just boiled lame vegetables but they had spiced them up so it tasted even better. They also have 2$ Taco Tuesdays which is a pretty sweet deal read more

It's a little sketchy looking when you walk in but don't be fooled. The food was straight delicious. I got fish nachos bc I don't eat meat and I finished every last bite. The salsa bar is genius and super tasty options there as well. Love the frozen margaritas. read more

Love this place! Best steak tacos ever, even better with cilantro and onion only. They have a drive through so it makes for a quick and painless dinner. it does take a few minutes because they make everything fresh, but it's worth it. read more

Great steak tacos and mild salsa...i also think the tamales are great, especially if you order the plater which comes with beans and rice... Sometimes the staff can be a bit rude and the food is a little pricy but I still think it's one of the better places around! read more

The food can actually be quite good, but in the past few months there have been multiple times where our order is wrong, and shorted in our order when going through the drive thru. read more

Very small portions for the price. Steak burrito was average at best. Only plus was the nice selection of salsa at the salsa bar

So today a co-worker convinced me to re-enter the establishment. HUGEeee mistake, I should have stuck to my gut. I figured I would give the place another shot since it's been almost 6 years, but as they say "Shame on me". I ordered a cheesy chicken burrito plate (today's special with no description) and went and sat down. I took a look at my receipt and was disgusted I was charged 10 cents for water! If you are going to charge for water then let me buy a bottle of water instead or give me that option. Heck tell me you're charging me for a cup! At the prices they are charging for the food a plastic cup of water shouldn't be something that they have to watch cost on. I then went to fill my cup up and the soda fountain had a raunchy smell as I looked closer I'm not sure they washed it in some time. I'm glad the water was in a cooler back by the pickup counter. I'm not sure I would have taken water out of the soda fountain. Now the food comes and it was Epic. When I order a burrito from a Mexican establishment I would usually expect some lettuce, maybe tomato. Neither of those could be found in the off color white liquid that poured out with pinto beans and perfectly cubed chicken that tasted like it came from a can. The burrito was disgusting, I wouldn't even feed it to my dog. The cheese was so gross! At this point I was thankful i ordered a plate because I thought at least I can fill up on the beans and rice. I was painfully mistaken, the beans had no flavor and the rice was dry and overcooked. I went ahead and thought I would at least add a bit of salt to the beans to give them some flavor but as I reached for the salt shaker it was loaded with grimy crud from the previous occupants. No way was I touching such a disgusting ornament on my table. I'd have to sanitize for sure after touching it. So I choked down my food so that I don't get hungry later. I'm warning all future guests of the establishment to take the trip across the parking lot next door and enjoy Buona Beef instead. You will be thankful that I gave you that tip. Anything will be better at Buona Beef. There isn't one good quality to Besa Mi Taco, not even the salsa bar people claim to like. read more

Stay away this place is dirty all the tables had food on them. The people that work there are sloppy. Food was just ok.

I must first start off by stating that i am thoroughly impressed by Besa Mi Taco's ability to screw up every single possible aspect of the fast food dining experience. I mean, seriously; you have to TRY to get zeroes across the board. And yet, there it is. I have given this place FOUR chances to do what they claim to do, and have only been able to not absolutely piss me off only ONE of those times. Even then, I wasn't even satisfied; I was just not pissed off. All four times, I went around lunch hour (11:30 - 1ish). I understand that the place is surrounded by office buildings, and is going to get a lot of traffic. The problem is, THEY don't understand it, even though they've been open since 2004. I have seen the line regularly reach the doorway of the place and snake around, several times during the course of my meals, and this doorway is a good 40-50 feet from the registers. And how many registers do they need to handle a REGULAR clientele that size? Well, they think 2 should be enough. It's not like they just don't have the staffing, its that they just don't have the physical registers. That's right - all these years of long lines and waiting customers, and they never sprung for a single additional register. I've also been stuck at the end of that line, and timed 12 minutes on one particular visit (yeah, I'm that guy. I'm in a line doing nothing, and I have a watch). i stayed because I don't have any set time limit on my lunch break, but I bet a lot of these other people do, and I am astounded by the level of patience they have. The place is also very open, and thus, noisy and echo-y. To really drive this fact home and make you appreciate it, they put the shortest, meekest girls they can find at the registers, so you have to literally lean over the register and get right in their face just to hear what they're saying. Even though I'm the third guy in line I watched do this, they still give me this dirty look like I'm doing something totally bizarre and unacceptable. Today, I ordered four steak tacos. I did not give them any kind of custom order. 4 steak tacos and a large pop. That's it. I stood at the pickup area until they got an order number that was TWENTY ahead of mine. I understand that certain foods take time, like baked apple pancakes or a deep-dish pizza, but I had ordered the most basic of all Mexican food groups. And its not like they had to cook more steak or something, I saw plenty of steak dishes whizzing past me. I asked the girl if she had an ETA on #96. I had to repeat this twice, and then yelled it at her the third time. I got that nice dirty look that they apparently train their employees to give again. She walked away, then came back and started handing out peoples orders again. She didn't even look at me. 5 minutes later, she asks what my order number was. I hand her my ticket, but by that point, someone was carrying it over. She slid it across the counter to me, both without apologizing, nor without making eye contact or even smiling. Now on to the food: I have gotten four dishes there: Tacos, a torta, a burrito, and a couple of enchiladas. All four of these taste EXACTLY THE SAME. I'm not even exaggerating. It's honestly astounding that they manage this. It wasn't until today that I finally realized how this can possibly be: ALL THE FOOD IS BLAND AS HECK. Seriously. I took a BIG bite out of my first taco at lunch, and you know what I thought? "WOW. This is a really flavorful tortilla." Yeah, the tortilla. I immediately realized that ALL I could taste is the tortilla. You know you're in trouble when the most flavorful part of your food is the part that is SUPPOSED to be bland. So, I inspected. I had my tortilla there, yes. There was a decent helping of tomatoes in there, a bunch of lettuce, a TON of cheese, and a decent amount of steak. So, its not that they just skimped on anything, the food really was this bland! I was honestly legitimately intrigued. I couldn't believe it. i forekd out a few pieces of steak and popped them in my mouth. They tasted like nothing, like water, or air or plain jello. It was downright bizarre. The texture was horrible, too: it was like a very dry pork. I even thought it might ACTUALLY be pork, and then realized that they don't serve pork there. It was bad times. I got through about a taco and a half, and couldn't take it anymore. I brought it back to the counter, explained my situation, and told them I'm going to need my money back. The manager offered to cook me a fresh dish, but I explained to him that the way they cook their food IS the problem, so his idea wouldn't help. he did give me my money back without much hassle, which was indeed pleasant. The amount I paid was in excess of $10, which is also EGREGIOUS for four tacos and a pop. that's like $2 each for four servings of cardboard in a tasty tortilla. Finally, what's with the name? Veiled sexual reference, anyone? They've even got lips on the sign. Gross. read more

Have been a customer here for several years now and have since moved out of the area but continue to come back. Their food is fresh, tasty and good quantity. I a specially enjoy the fish tacos. Also the exterior is warm welcoming and specious. I strongly recommend this place for good Mexican at a reasonable price read more

I didn't think it was possible to find two 1 star restaurants RIGHT NEXT to each other. I tried to find something nice to say....really. But my fellow reviewers have said it all... The best I can come up with is the cute name....translation: Kiss My Taco. Sorry, I kissed it goodbye. read more

Food not that great especially for being a bit on the expensive side. Plenty of parking. Plenty of elbow room inside.

I have been to Besa Mi Taco a few times for lunch with my co-workers. Food = Is pretty good. The Cheesy Chicken Burrito is my go to. The Taco salads are also good. Service = Ok. Wait time after you order can be long and annoying. Management = Sucks. Manager is loud and rude. Only issue I have had was when my group at work ordered a tray of Flautas for a work lunch event. We called to get a little better deal and after a few calls we got it. However when we went to pick it up, we were denied any sauce. We had to wait for the manager to come out and tell us it was not part of the deal. We spent 52 bucks on a single tray and they would not even give us any sauce. After we complained the manager gave us 2 little single person sauce trays. Pretty disappointing for how much business my work gives this place. Won't be ordering any catering from them again. Save a penny, loose a customer! read more

After driving by this place several times, I decided to try the drive-thru on the way to work. I ordered the Chicken Burrito Suizo with a cup of water. I was informed that even though I was ordering a $6 burrito, I would still have to pay an additional $ .29 for the cup of water. I asked to speak to the manager and told him that since I was buying food, I didn't understand why I had to pay for water. He stated, " I have to pay for the container." First, it doesn't cost $ .29 for a cup, and second, I was a paying customer, not someone off the street just asking for water. In addition, when I got to the burrito, I saw that I had only been given a flimsy, unwrapped plastic fork with no knife. It was almost impossible to eat the flour tortilla, smothered in red sauce without a knife. I had to pick up the entire burrito with the fork, take a bite, and put the whole thing back down again. It was a mess and the two tiny napkins they gave me did not help. The burrito itself was ok but a lot of restaurants have burritos that are ok, None of them charge for water and all of them give the proper utensils needed. I understand that restaurants have to cut costs to stay competitive, but not at the expense of customer service. Next time, I'll just take my business somewhere else that knows how to take care of its customers. For them, it was a unnecessary loss of a customer. read more

I must first start off by stating that I am thoroughly impressed by the amount of time put into the lengthy term paper presented on Besa Mi Taco's service. (I am also enlightened with the way you managed to turn the word 'echo' into an adjective.) It makes no sense why you went back to this place after the second time of receiving such horrific service. I have to say Besa Mi Taco is a great place to get tasty food fast. Unlike Qdoba and Baja, Besa Mi Taco uses real cheese to melt on their dishes. Their nachos literally melt in your mouth with a delicious combination of beans, cheese, guacamole, sour cream, and your choice of meat. Because my boyfriend is a vegetarian, we both also appreciated the variety of vegetarian dishes that they offer. The vegetables found in their veggie burritos and veggie quesadillas are undoubtedly always fresh and grilled to perfection. I also appreciate the option of choosing my meal to be on flour or corn tortilla. Their noon time rush is no different than the noon time rush at its neighboring restaurant. With great food there comes a great amount of people. Though I too have first handedly seen customers impatiently wait for their food, I have also taken note of the fast paced workers behind the counter. It's clear that they're trying to get the food out as fast as they can. The atmosphere of Besa Mi Taco is very enjoyable as well. Their satellite radio station plays everything from Spanish rock to catchy salsa. As for putting the 'shortest, meekest girls they can find at the registers,' I do not understand what height has to do with the service of the girls. I've encountered nothing but sweetness and manners from each and every of their workers. These waitresses always take my picky orders with a smile on their faces. I have not once encountered this so called 'dirty' look. It makes me wonder what could possibly provoke such sweet girls to exhibit such a look. Furthermore, there is an always pleasant busboy saving you the trouble from tossing away your garbage. If you're in an absolute hurry and can't step down for some food, the service at drive-thru is extraordinary. Not once has the adorable girl in drive-thru forgot to ask me what kind of salsa I would like with my meal. I've always driven away with plenty of napkins, salsa, and food. I have seen this girl fill my pop while taking another person's order and handing me my change all at once. Great service is never a question for this outstanding restaurant. The food: My absolute favorite dish at Besa Mi Taco is their tacos al pastor. 'Al Pastor' is pork marinated with a blend of different spices. So for those of you who were broken hearted that pork could not be found on the menu because of a person's inability to read it correctly, have no fear, the pork at Besa Mi Taco is pure pleasure. If you happen to be on a tighter budget, Besa Mi Taco also offers 99 cent tacos of ground beef and ground chicken. Their tacos are the bulkiest tacos I've ever eaten. It is evident that the cooks are not shy when it comes to the amount of meat in the tacos. They also come garnished with lettuce, tomatoes, and cheese. (If you're a picky eater like me, no one has a problem with adding cilantro, sour cream, and onions to the bulkiness.) In all honesty, your taste buds have to be altogether ruined for you to call the food bland. Finally, the name Besa Mi Taco is quite comical to those with a sense of humor. There's nothing veiled about the name. It comes complete with the slogan, "Food so fresh, you wanna slap it." I would recommend this tasty joint to anyone and everyone. I would also urge that if a restaurant has let you down more than twice, don't bother going back. read more

Nice little find while staying at the Hyatt next door. Very good enchiladas and the pastor tacos are excellent. Food was fresh and quick. Check it out! read more

Love this place for quick Mexican food at great prices! Love the burritos and tacos. I love all the different salsa selections! Drive thru does take a while but always happy with the food. read more

Food is not the best. The drive thru takes forever and for some reason my food I always cold when I get it. I live in walking distance. Only go here if you're starving read more

I was so excited when I saw this new Mexican place had opened. Unfortunately it was like a version of Baja Fresh, complete with a salsa bar, except Baja is better (if only barely). Love the name though! read more

NEGATIVE 5 STARS!!! Wow this is quite possibly the most foul disgusting crap I have EVER had. My folks were having their house remodeled and they stayed at the Eaglewood for the weekend so we met them there and took the kids swimming and after we were hungry for Mexican food. We came across besa mi taco BIG MISTAKE. At first we were happy when we saw the prices weren't so bad.... Then we got our food....... I've had better frozen dinners except that I suspect that it might have been one of those $1 banquet frozen dinners. I had the chicken enchilada plate. The sauce had a funky taste, the cheese I'm pretty sure was American melted on top, there was maybe a quarter of a chicken breast cut up in TWO ENCHILADAS (probably cause they were about 2 inches long). The rice and beans were boring but I wish I had more than the three bites of each they gave me to give it a chance! I ordered a margarita which was pitiful! We also ordered nachos that were supposed to have all this stuff on them soooo they came in a metal takeout container and in it was a handful of crushed up chips covered in a hard layer of that same crusty American cheese with a glob of sour cream and a glob of guacamole. Impossible to eat. Not to mention the fact the guy taking the orders with the overdone brows was soooooo rude. They don't have napkins anywhere in the restaurant you have to ask, so you would think ol Mr. Friendly would be used to being asked for them but NOOOO he gave me an attitude, rolled his eyes, and gave me 4 napkins for the table of EIGHT!!! So then we left and ordeal was over until the drive home and the tummy aches hit us all. Let's just say that the rest of the night was not fun with one bathroom!!! DON'T WASTE YOUR TIME!!! Small update: HA just happened to notice a friend is the first on the previous reviews of this crap shack, I could have saved some time had I read this before wasting my time, money, and risking my digestive health here!!! read more

Love this place. My work is close by and we cater from this place a few times a year...its always everyone's favorite cater place. Never really had anything here that wasn't top notch! read more

I've eaten from this place on several occasions, and I must say that they have made some improvements to their food quality. The tacos are more filling, than what they were before. But the burritos are still somewhat the same (less meat/more lettuce) read more

I ordered the fajita burrito they smothered burrito in cheese and sour cream.the onions were raw, not cooked along with the bell peppers. I feel that use the cheese and sour cream to cover the lack of ability to cook. I also ordered a margarita and they used the cheapest tequila. read more

The food is amazing. I've never been disappointed. The service is always friendly and it's a great atmosphere.

We came here for the first time on Cinco De Mayo. All things considered it does have inexpensive tasty food. I only give it 3 stars because it's definitely a step up from Chipotle but not anything like La Hacienda or a high end authentic Mexican restaurant. Food is served on plastic plates & utensils. The chips aren't seasoned but the salsa bar makes up for that. The steak fajitas are ok. Nothing special. Steak mixed with A LOT of onions & peppers. read more

First time to visit, was staying at a hotel across the parking lot and hungry for Mexican, excellent food, very friendly service, tasty margarita, food was quick, hot and delicious. Was with a vegetarian, lots of choices, salsa bar was a great touch. read more

Great and friendly staff. Nice atmosphere. Good food. I prefer the grilled chicken soft tacos, but many of my coworkers like the taco salad. Not a fan of the guac, but it doesn't stop me from going there weekly. The hot salsa is perfect. For the most part, the service is very fast. There is one day I try to avoid it though - Cinco De Mayo. read more

The food is always fresh and I especially like the salsa bar. It isn't the most authentic Mexican, but it seems healthier. I usually just get tacos and find two of them to hit the spot for lunch. The fish tacos are good. read more

Awful, awful, awful. I went in for lunch the other day because I was in a hurry, even though I had this feeling that it was a bad idea. I got up to the counter and was greeted by a terse, "Are you ready?" while I was reading the menu. I ordered a chicken burrito figuring it would be a decent starting option and would be somewhat quick. 25 minutes later, I have a chicken burrito. They came very close to having me demand my money back. I bit into my burrito and tasted beans. Then i tasted more beans. Then I took a bite of chicken that might as well have been shoelaces. I don't know how you get chicken that dry, but somehow they did. The entire burrito tasted like nothing besides beans and cheap tortilla. If I had any other option at the time, I would've just thrown the rest out. I usually go back to a restaurant at least twice before I cast judgment, just in case i had a fluke bad experience, but I can't see my self ever wasting money at this place again. I've had better, more flavorful Mexican at Taco Bell. read more

Horrible! Haven't gone here in a while, but thought I would try it again...... WRONG answer. Had a pork burrito. Pork was so jacked up with seasoning you couldn't even tell it was pork. Bad flavor. Ended up throwing 1/2 the meat off the burrito because it was pure fat chucks. Don't go back. read more

OMG...left today from Besa Mi Taco after waiting over 30 minutes for Fajitas plate and a cup of Soup! Besides the cashier having to ask me 3 times what my food order was...I waited 30 minutes for the second plate of food that was still wrong. Asked for my Money back and did not even get a sorry. Let me explain in detail - first I was told that I was waiting so long because of the soup...Bullfeathers!...as chicken fajitas plates were being handed out after my order was placed...that is when I was told that it was because of the soup. Then when I finally get it the first time - without a sorry for the wait - and now the order is wrong. I ordered no peppers or beans...and guess what...cooked with and on the plate! WRONG...So, now I have to wait for the next attempt and then was handed a plate that is correct but now without the soup....and this was given to me by the "Manager" and when I asked about the Soup, he did not say sorry, let me check, hold on...bug off...NOTHING but oh, this is all they gave me...what about looking at the fricking receipt...needless to say, I asked for my $13.00 back. THESE non-caring, no customer service training lemmings are handling our food? I did not even get one sorry or sorry for your wait, sorry we screwed up a plate of fajitas and a cup of soup. Where is thinking on your feet, diffusing the situation? I have tried to find their website to report this horrible customer service experience...but no luck...imagine that? read more

I wanted to like this place, it's so close to home and i love tacos, but nope. I got steak tacos to go. they come with lettuce, cheese, and tomato i think? i added cilantro and onion and was told it would be an extra charge. that's fine. i waited a little for my food, checked out the salsa bar, looked interesting. when i got my food she asked if i wanted mild or hot salsa. i picked hot and after she walked away realized i should have asked for a container to get the green salsa at the bar, but oh well. once i got home and ate my tacos i realized i definitely should have asked for the salsa. the meat didn't have any real flavor to it. this place definitely fit my "bigger isn't better" thoughts on taco places. it filled me up but i don't ever see myself going back here. very americanized chain. read more

This place is not authentic Mexican food. I rather go to El Burrito or Cilantro in Addison.