Techs (2) arrived on time, freindly and diagnosed and repaired the problem as promised. Very good…read morecommunication with all concerned. Easy pay with Zelle. Great work and thank you

This is the second time I've used this company over the past several years, and once again they…read moreexceeded my expectations. From the very beginning, the communication was excellent. Colette was so kind and friendly when scheduling my appointment, responded quickly, and made the entire process easy. I also appreciated that I didn't have to wait long to be seen. This time Eric came out to repair my washing machine, and he was absolutely fantastic. He was professional, thorough, and an excellent communicator. He took the time to explain everything clearly, answered all of my questions, and made me feel confident that the problem was being handled correctly. Just like the technician who helped me the first time, Eric provided outstanding service and fixed the issue. It's rare to find a company that's consistently this reliable. Great communication, fair pricing, wonderful employees, and quality work every time. I'm so grateful this business is still around because it's become my go-to for appliance repairs. I highly recommend them to anyone looking for honest, dependable, and professional service. Thank you, Colette and Eric, for such a great experience!

I recently had the occasion to utilize SP Appliance's services for several appliance concerns…read morewithin my home, specifically regarding our clothes washer, the ice maker in our freezer, and our stove. Their communication throughout the entire process was remarkably prompt and efficient. The technician who attended to our issues was very friendly and successfully resolved two out of the three problems we presented. Regarding the remaining issue, he was forthright in explaining that the repair cost would have amounted to approximately two-thirds of the price of a new appliance. This level of service was greatly appreciated, particularly given the inconvenience that malfunctioning appliances can cause. While not every problem was ultimately fixed, their dedication to addressing the issues was commendable. The timely communication was certainly a positive aspect of their service. I would consider engaging their services again for any future appliance requirements.

Saved the day AGAIN! Peter came out and fixed my shorted circuit breaker after the power outage…read moreoverloaded the oven circuit. On time, diagnosed the problem, came back with the part and fixed it in under 10 minutes. NO ONE can do the job better. I'll keep calling back for all of my appliance and electrical needs.

It is hard to believe there's still people out there like Patrick! He came at night to look at the…read moredryer, told me what parts to buy and there was no charge on this estimate at all? He came when I got the parts, replaced everything for a very good price and he is the nicest person I haven't seen in a while! 10 stars to this company and Patrick. Very friendly, professional and the dryer works of course. I WILL call you again when I need help at home.

I found The Appliance Coach through a local social media website and others had good things to say…read more I reached out to the company and received a quick response, full of helpful information without pressure to select them. Came to my house at the scheduled time and fixed the problem with my dryer. Patrick was very friendly, communicated great and completed the job with the ease of a professional. Pricing was good and offered senior citizen discount! We will definitely use this company again - thanks Patrick!!!!

Very helpful and very kind, Marcos helped us, speak both English and spanish and gets straight to…read morethe point helping you find exactly what you're looking for, prices for new and out of box products are very reasonable. Great experience coming here after looking everywhere else!

We had an amazing experience purchasing a new Speed Queen TR7 washer from Team SoCal. Lilia and her…read moreother team members were super helpful and kind, and they offered us a fair price for an in-demand product. Turns out that was just the start. They squeezed us in for a next day delivery, which we needed after a long family trip as the dirty clothes had pilled up! Rudy and Giovannie performed an excellent delivery, installation, and test. They were efficient with their time, and knowledgeable about the machine. They took care of our home the way we would ourselves. We love supporting local family businesses as much as possible, and Team SoCal will definitely be our first stop for any upcoming appliance purchases!

I needed the dryer repaired. I called Friday afternoon and they made an appointment for Monday…read more They charge a service call but it goes toward the repair. The tech, Mo, was on time, checked it out and told me it needed a part. The part came in as promised and he came back on Friday and finished the job. I like that Shay in the office texts all the info, sets up the appts and anything else. I think the price was fair too.

We've used Don's Appliances for years, and every technician we've had has been kind, and…read moreinformative. Today Mo came to take a look at our dryer and freezer. He took everything apart and showed me or took pictures of the before and after. He was quick, efficient, and polite, and kept everything clean. I especially appreciate him taking the time to show me how to maintain things myself so as to reduce further issues/ calls.

This is a great appliance repair company. My GE refrigerator was not cooling although the freezer…read morewas. I called for service. They worked with my schedule and even gave me a text 20 minutes before (at my request since I knew I may not be home at the time the technician was scheduled). Technician diagnosed the issue, gave me a proposal for the repair. Once agreed, the part was ordered and schedule set to instal the part. Technician went beyond in providing service. Highly recommend Pacific Coast Repair for refrigerator as well as washing machine (used them for that as well).

My 8 year old Bosch refrigerator had a shelf that had filthy liquid trapped between the glass and…read morethe metal and I didn't know how to get it out. They came out and he knew exactly what to do. He used screwdriver to pull the glass off so could clean it all and then put it back together and now it is very clean. It is not in the refrigerator book how to do this. I am so glad I called this company and they sent him to fix. Perfect! I am going to use them for other appliances in the future.

I absolutely love this company. Best service across the board…read more They have repaired a dryer for me and also my fridge and both times it was fast, very affordable, and everyone involved was super kind and extremely professional.

I had a great experience working with them. They were very professional, responsive, and easy to…read morecommunicate with. I really appreciated how reliable and helpful they were every time. Everything was handled smoothly, and I would definitely be happy to work with them again. Highly recommend!

So the latch on my LG pedestal washer broke, and I needed that replaced. As it turns out LG does…read morenot sell just the latch but the entire door- which means the job would be much more complicated then I thought. I looked around and came across Brian's number which was listed by a neighbor on NextDoor. I checked his Yelp page, not only did he have one but it was solid. I left a message for Brian and he called me back within the hour. I gave him the details and he said he would call me back later looking it up. An hour later he calls me back and said that the pedestal washer was actually not something that he's familiar with and therefore wouldn't feel comfortable working on it. What a stand up kind of guy! He did what he said he was going to do (called me back when he said he would) and he was up front and completely honest about not being familiar with this type of washer. In fairness, I couldn't give Brian 5 stars because I actually didn't use him, however I do want to still leave him a solid review for his customer service. I'm sure that had I been able to use him, he would have gotten 5 stars. I'll be keeping his number handy for when I(or someone I know in the area) need him in the future. Oh! And he's a veteran (from his website) - so that's always a plus in my book! Cheers!

This guy was very good... He showed up yesterday right away and was very friendly and professional…read more Quickly fixed my refrigerator at a reasonable price. Saved me several hundred dollars as I thought I was going to have to buy a new one! If you are in the Long Beach area and have any appliance issues, this is your guy!

It hadn't been necessary to purchase a refrigerator for a long time which is probably how it should…read morebe. Who runs out to get the latest thing in refrigerators unless doing a budget busting complete renovation. Last year it was the electric range/oven's turn to give out. Unprepared, we went to a Big Box store and now deal every day with a range with incomprehensible bells and whistles. (The clock is in sync now only because I like to experiment by clicking on buttons.) So no way would I shop for an appliance again without doing some homework. After researching and learning much about how the industry has changed, not in a good way, I searched Yelp for the best place to buy a kitchen appliance. Yelp came to the rescue. Restaurant reviews can be to some degree subjective but a service is not. Johnnies was highly rated, as it should be. Sophia was a wonderful salesperson and found a refrigerator that met our needs and price range perfectly. Really wonderful communication. When delivery and installation was made, David absolutely provided the most efficient and pleasant experience. They spoke of an upcoming move to a new location nearby so the address given here may no longer be correct.

Amazing! Sofie really helped me. Purchased Speed Queen washer and dryer and Whirlpool dishwasher…read more She really took her time explaining everything to me and recommended these products that will last. Delivery was also a breeze will definitely shop here in the future. Delivery and installation rep Ricardo was also excellent

Great service. Quick response and great prices. I would recommend them fir oven repairs.read more

My GE stackable washer/dryer broke down and I was able to speak to their Tech San on the phone and…read moredescribe the issue I was having and he was very patient and kind and after listening he confirmed what I had diagnosed the issue to be and stated it was probably a better idea to purchase a new one and saved me the diagnostic fee. I really appreciate his honesty and expertise. It seems that it's getting harder to find honest repair people these days with the economic squeeze everyone is feeling. I wouldn't hesitate to book one of their techs for future needs. Their receptionist Kylee was very kind and responsive too. Highly recommend!