S-Tier Services. A gold standard for Sonoma County. I'm shocked and amazed with the quality of care…read moreand support that was provided by Comfort Factor. I worked with Josh and from the time I requested services, to the morning of my appointment he was through, without feeling pushy. My husband was so pleased with the cost especially considering how quality the work was. I will absolutely be reaching out next time we need our home serviced. During the service visit, Josh was very informative and transparent about the list of services that he would recommend in a way that did not leave me feeling pressured. As a woman, I really appreciate not being talked down to, or dismissed. I felt respected and was given confidence about the next best steps for my home. Even my son who is typically nervous around new people could tell that Josh was a cool dude with a great attitude. If you need help with your home, you should absolutely consider their team.

My mom has worked with Arik in the past and most recently for a heater issue in our rental. Very…read moreprofessional, honest and efficient. I believe the issue was fixed within a day. I had my HVAC checked in the past by Arik as well and he is very honest. I was told I needed a new HVAC system from a big company that would cost 30k. I was told my HVAC was beyond repair. Arik took a look and was able to fix it. It has been 2 years since then and it's working great! That is what I mean about being honest! When it eventually dies we will most definitely reach out to comfort factor mechanical.

Short answer: I'll be recommending Kutz to friends and family for the foreseeable future…read more We got several quotes for a mini split install and it was clear that this company was willing to take the time to work out the system we wanted to have, not just the one they wanted to sell. Shout out to John Green specifically. The quote was not the cheapest but nearly, and it was the system that I felt had the best value. Did everything go exactly as planned? Of course not, but that's the nature of things, especially with old houses like mine, and more importantly John and co. made sure everything was right in the end. When we got the system tested for permitting and rebates the technician commented that it passed with flying colors, well beyond the minimum specs.

Had a service to change the thermostat in my house this morning. Carl came out and did the…read moreservice. Carl was professional, timely, and communicated well. Job was done right the first time. Additionally, he did not "sell me" on items or products I did not need. In short, all was good and I would recommend BK HVAC again. ** I used them (BK HVAC) 4 or so years ago to put new ducting in my house - again a nice experience and competitively priced.

I want to shout out to Gerard at Enviro Heating & Air. I needed a new exhaust hose for my portable…read moreair conditioner at home, but I didn't know how to find one. Gerard took my call, and after I shared the make and model of the AC unit with him he advised me just what to buy and included a link so I could order it on Amazon. It worked out perfectly! Extraordinary good service, and free of charge! I know who to call for all my heating and air needs!

This team was amazing to work with from start to finish. They were thorough, were the most…read morecompetitive pricing, and had excellent service and installation. Christian who managed the team on-site was really top notch - I appreciated his great communication and service. Very responsive to my questions , schedule and any concerns I raised. Would definitely recommend working with them to anyone in the market for a heat pump and heat pump hot water heater. Can't go wrong.

Justin arrived EARLY for the 2-4 timeframe given! He did the…read moreservice work in a timely manner and was super easy to work with. The final price was even less than the quoted estimate. My A/C is working like a new unit. I am super pleased and highly recommend Old Redwood Heating and Cooling.

We smelled mold coming from our mini split AC wall unit, and after watching the lengthy videos of…read morehow to take it apart and clean it, I decided to hire a pro. Yelp sent me several HVAC companies who were interested, but Justin at Old Redwood Heating & Cooling was the only one who gave me an upfront flat price: $187! That was lower than others' estimates and he was also the soonest available. He called me and I instantly liked his vibe: he's polite, a good listener and friendly. Today was our appointment and Justin did such a good job! He was on time, explained what was going on, he covered the work area, and after taking off the wall unit cover, he was shocked at how much mold was inside! Justin was meticulous in cleaning the coils and every inch of each piece. Then he put everything back together and OMG! The air coming through was so fresh & clean! It's also colder than before! Justin worked for over two hours on this job so I tipped him extra. I thanked him for doing such a great job, but also for being so pleasant to have around! He was very gracious. He said he's been doing HVAC work for 15 years, and recently started his own business so I hope he gets more work than he needs because he's a true professional, a good guy with a young family, and his prices are very reasonable! We will call him again for all our HVAC needs. Five Stars!

Our AC wasn't working, and we had a different company come out first. They looked around for a few…read moreminutes, and told us that both the AC and heater needed to be replaced for $20,000. Called Chris, and he was able to come out immediately, based on our schedule. He spent some time checking everything out, and immediately identified that the issue was with a capacitor in the AC unit. He swapped out the part, and had everything fixed in less than an hour. Pricing was VERY reasonable, especially since we had just been quoted for a whole new system! I cannot recommend Affordable Heating and Air enough, incredibly satisfied on all fronts. He took the time to talk with me about ways to identify future issues myself, and provided general education on things that I didn't even know to ask about. VERY HELPFUL AND FRIENDLY GUY!

Chris was prompt and down to earth. I've dealt with enough HVAC people giving me quotes and he was…read morevery reasonable. I didn't have the feeling that he was trying to upsell me on anything. He endured weeks of questions and was always patient and willing to do what I wanted while giving his best advice. When it came to finally deciding on and installing a new dual fuel system, it was not any easy job and he had to do extra work for which he didn't charge me. He and his team did a beautiful job and I am more than satisfied. I'd highly recommend him.

Atlas is GREAT for new installs, Ryan is a great honest guy and I appreciate the previous work he…read morehas done for us. HOWEVER, you cannot count on Atlas for emergency service and that expectation should be set with customers from the start. I was sad to experience a dramatic decline in customer service I had come to rely on from Atlas with Rhonda in the past. We currently have an emergency service need with our multi ductless Daiken system that Atlas installed less than 2 years ago in 2021. We did not have any heat in our bedroom Friday - Sunday nights, and it was below freezing all 3 nights. Even with a Dyson space heater on high, neither of us got a decent night's sleep this entire weekend. We cleaned the filters and did the troubleshooting steps in the manual which did not work. I contacted Atlas early AM Monday via VM and text. I went back & forth with Jessica multiple times throughout the day on Monday. At 2:40 PM she said she would get back to me, then I didn't hear back until Tuesday AM when she texted me to say she wanted to coordinate scheduling. When it was clear there would be no emergency service and we were likely going to have to wait several weeks, I contacted another company who is Daiken certified and they were able to get me scheduled for tomorrow. My texts today with Jessica very quickly became highly unprofessional. Multiple times she blamed me for not contacting them sooner. We got to our vacation home on Friday and didn't know the system was malfunctioning until Friday night (which I told her at least 4 times between our live discussion & text on Monday and again on Tuesday AM). I referred her to my initial review in 2020 and also recommended that Atlas refer emergency service requests to another local company (I basically wasted 24 hours, I could have had someone else there today had I known yesterday AM - instead, I had to reschedule multiple appointments tomorrow to make this work.) In one of her texts, Jessica refers to her new installations as "existing clients and they are our priority." I've spent over $15K with Atlas over the past 5+ years, I was shocked and saddened to see that as a loyal customer, I'm not considered "a priority". My point is ultimately, since Atlas is not set up to provide emergency service for existing clients, they should make that known immediately when someone contacts them and be ready to refer their customer to another local company they can trust. Instead, I was scrambling searching online for another Daiken certified company. The learning for me is to only hire contractors in the future who have an established service business to ensure if we have an emergency, we can count on the contractor to stand behind their install. Important: Unfortunately, Jessica even went as far as to say that she'll contest my updated Yelp review and get it removed (!) I hope that's not how Yelp works, that businesses can pay to remove factual honest reviews. See attached.

Ryan and his team are amazing! I initially found Atlas here on yelp and when a fellow "Ryan G"…read moreresponded to me, I knew it was going to be a good match haha. From the moment we initially met him for the quote, Ryan displayed complete professionalism. You can tell he is honest and lays out every thing he is going to do. The quote was very detailed and itemized. We decided to take the route of a ductless system rather than central AC and couldn't be happier! The sleek design of the system and the convenience of where they mounted it is great! The system also offers heat (bonus points). Lastly, the same day after the AC was completed, Ryan followed up by text to make sure we were 100 percent happy with the job. 5 stars!

Needed HVAC checked out since it wasn't blowing hot air, gentleman came out and was friendly and…read moreworked quickly, ended up not costing nearly as much as I was concerned it would, and was fixed same day within a few hours, highly recommended.

Martin, the owner of Comfort Response Team, is an excellent technician who can pinpoint your…read moreproblem and solve it. He is honest and reasonable in his charges. Best of all is he is a delightful and professional service provider. I am very happy with his service and highly recommend him.

I had a great experience with American Heating & Air. The entire process was smooth,…read morewell-coordinated, and professional from start to finish. They communicated directly with my tenant to schedule the work, making the process hassle-free for everyone involved. The team repaired the AC, replaced the transformer and condenser, and completed a few additional repairs efficiently. They clearly explained the work that needed to be done, kept me informed throughout the process, and completed everything on time. I really appreciated their professionalism, responsiveness, and quality of work. I would definitely recommend American Heating & Air to anyone looking for reliable HVAC service.

I recently had American heating and air install a new furnace and a/c in my home and the experience…read morewas seamless. Rick was a pleasure to work with and explained all of my options without pressuring me to make a purchase. His crew was professional, thorough and explained the entire process from start to finish. I highly recommend them