Customer service was really great ! Ricky was helping my dog and I out with what to get and made the experience better overall. Order came out quickly and the iced horachata latte is going to be a regular order now read more

I love better buzz! I really do love their best drink ever specifically the banana pudding one is delicious ! The only reason it's not 5 stars is the parking/mobile order pick up. I do a mobile order pretty often , and it's always a gamble if I'll find parking . The first entrance unfortunately backs up due to the drive thru so you can only go in through the second entrance . Parking is tight, there's a little parking lot in the back but on weekends people that visit Rohr park must park there because it's packed. The mobile order also takes a lot longer , they'll send a text for an estimated pick up but on average it's not ready yet . I love better buzz but the location is not the best . read more

Better Buzz Coffee Bonita - Coffee & Tea Near Me - Bonita, California

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Worst location I've ever been to there aren't a lot of signs to direct you through the drive-through. I clearly messed up told her I was sorry asked if I could get my order taken and she told me no and said I had cut the whole line and I needed to get out and go back into traffic. Mind you you can't see any entrances because of all the construction signs and it's my first time at this location and she kept beating around the bush and insisting that I just get out of the drive-through read more

Consistently inconsistent. Drinks rarely taste the same. Attitudes of barista's suck. They hire these youngsters that have no social skills or manners. One kid was literally eating food while giving me my order. read more

Love grabbing coffee from here! They have delicious refreshers as well. The staff is very helpful with recommendations. The only reason this is 3 stars is because: 1) they don't have inside seating. 2) the line is incredibly long. I don't think this is due to the chain itself, but because it's the only one in location. Other than that, everything is great! read more

Better Buzz Coffee Bonita - Iced Orange Matcha - Coffee & Tea Near Me - Bonita, California

Better Buzz has been my favorite! We go to Arizona regularly and that's where i discovered its existence and so glad they made their home here in Chula Vista also. I ordered Fresh Brewed coffee and even though it's plain, it tasted so light and smooth. My friend ordered Açaí Smoothie and she said it tasted perfect! She ordered a smoothie but it wasn't in their order list but Ricky saved the day by making it pronto! The service is impeccable! I love how they have their menu clearly posted outside and they offer a variety of coffee, smoothies, healthy breakfast offerings and pastries! Kira, the one in charge of drive-thru was so accommodating and nice! Got my Vitamin D also since they have a nice little area where you can enjoy your coffee! If you need a "perk me up coffee" or "sugar-high," Better Buzz is your BET!! read more

I visited this Better Buzz location at night, around 6p mid week. The place was busy and the drive thru line was robust. I walked up to the ordering window and a young man greeted me. He asked how he could help me and what I was thinking about ordering. I purchased a gift card for my best friend's birthday. He was able to handle the transaction within 3 mins. He also told me that they have pastries available at all hours; impressive. The visit was quick and he had great customer service. Thanks! read more

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That banana pudding drink should be a STAPLE just a big hint - Especially for the banana lovers ! That's my go to! But I see it's only for limited time - Love the customer service! read more

Better Buzz Coffee Bonita - Banana pudding and horchata latte are good - Coffee & Tea Near Me - Bonita, California

Somebody give Andres a raise!! Andres went above and beyond to take our order perfectly. He was friendly, clear, and had great communication with everyone in the car. read more

Better Buzz Coffee Bonita - Watermelon Mint Lemon - Coffee & Tea Near Me - Bonita, California

Tonight and two weeks ago, the gentlemen working the night shift around 8pm were not attentive. I stood three minutes at the window listening to them chit chat and laugh. N they never checked the camera or window to see if people were there. On both occasions, I stood with two other people, waiting patiently. This is ridiculous. I stopped giving tips! They don't deserve it! read more

Better Buzz Coffee Bonita - Coffee & Tea Near Me - Bonita, California

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Love this coffee shop! Great location. Great service. Drive thru can be a bit hectic, but overall, they're pretty expedient! Drinks and pastries are always on point. The horchata iced coffee latte is my favorite! It's a delicious blend of traditional Mexican horchata and coffee. If you love coffee, this version will be your new favorite to sip on a nice, hot day. Highly recommend trying this place out if you're looking for a unique menu offering fresh brewed small batch coffees, handcrafted lattes, breakfast sandwiches and delicious açaí bowls. read more

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I want to start by saying I luv Better Buzz. I'm happy there is a location in Bonita near my family's neighborhood. I live in LA and visit SD often. My sister & I chose the walk service since drive thru is always busy. We weren't sure what to order a very nice lady offered to assist but we were still deciding , once we were ready we placed our order for coffee & decided to have a pastry. We had asked for an item but it was sold out or not available. We asked for another item and we was served by a different person. she seemed like she was not in the mood or just had a dry personality. My point being I know we all have bad days but this person seemed like she was just doing what she had to do. I will return to this location since it's convenient but sad that we just felt like she was forced to serve is ;-(. read more

Better Buzz Coffee Bonita - Coffee & Tea Near Me - Bonita, California

I love BEtter Buzz Coffee , I'm so glad they brought back the zucchini loaf , it's the only loaf I order here . Tracy is by far my favorite staff member at the Bonita location . She is always hustling and ready to help . She deserves employee of the month! read more

Better Buzz Coffee Bonita - Sumatra 12oz Single Origin Roast - Coffee & Tea Near Me - Bonita, California

Ricky was awesome! Super friendly, easy to talk to, and had such a positive attitude. He made my drink exactly how I wanted it, and the coffee was amazing. Great customer service and a great cup of coffee always make my day. Thanks, Ricky! I'll definitely be back. read more

Better Buzz Coffee Bonita - Coffee & Tea Near Me - Bonita, California

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I love, love, love Better Buzz! I was so excited when it opened in Bonita. I used to be a total Starbucks fanatic, but Better Buzz completely won me over--the quality of their drinks is consistently amazing and always delicious. You can really taste the difference, and I appreciate how creative and well-balanced their menu is. I've loved it so much that I've honestly put everyone around me onto Better Buzz, friends and family included, and now they're hooked too. The only thing I'd change is the length of time the seasonal flavors stick around. I just wish they lasted a little longer than a month because they're so good! I barely get the chance to enjoy them before they're gone. Overall, I absolutely love this place and find myself coming back way more often than I expected. Definitely one of my go-to coffee spots now. read more

Better Buzz Coffee Bonita - Cinnamon Pistachio Best Drink Ever, with two extra espresso shots - Coffee & Tea Near Me - Bonita, California

I had a wonderful drive thru Experience this morning at this Better Buzz. Brooke has such a positive and bubbly energy which made this early visit a memorable one. Thank you Brooke for taking our order and for being so KIND! read more

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I ordered the cinnamon pistachio best drink ever and asked for it half sweet and it did not disappoint, it was so good I came back for a second the following day and ordered it with an extra shot and it came out perfect. The drink comes with whole pistachios which I enjoyed. I also ordered the carnitas breakfast taco and chili jam sausage croissant and they both were good and very filling. Drive thru service was fast and staff was friendly. read more

Better Buzz Coffee Bonita - Carnitas Breakfast Tacos - Coffee & Tea Near Me - Bonita, California

Outdoor tables are clean, drinks are great, and customer service is great! I ordered a horchata latte w/ cinnamon cold foam & it paired well with the almond croissant! read more

I visited on Sunday May 24th in the afternoon and was helped by Bianney! She had such amazing energy and was very helpful in recommending me a drink. At first I was going to order a matcha with the new macadamia nut foam BUT! .... She recommended which may now be my new favorite drink = best drink ever, sub vanilla powder for 1/2 scoop coconut powder and the banana cream foam. It was so friggin delicious I'm already planning to go back to get another. Thank you for your amazing customer service, energy and friendliness that you don't find much nowadays. You deserve a raise and more!! She shows she wants to be there and that she's compassionate about what she does! Highly recommend! read more

Better Buzz Coffee Bonita - Best drink ever but sub the vanilla for 1/2 coconut powder - Bianneys recipe!! - Coffee & Tea Near Me - Bonita, California

Ordered online, got a text stating drinks are ready and I'm still waiting after 10 minutes post text. This happens every time :( read more

Better Buzz Coffee Bonita - Coffee & Tea Near Me - Bonita, California

First of all, the location and drive through is probably one of the worst layouts I have ever been in. At times it gets backed up all the way to the end of the street. But were not reviewing the location, you want to know how the coffee is , is it worth it ? Not at all. Very average coffee with an expensive price tag. I ordered the banana cold foam iced caramel latte and it was just okay. What made it worse is the absurd price tag of $12. Other coffee chains or even independent coffee stands charge at least $8 and thats pretty high but oh well thats what inflation does these days. I will say they are very generous with their shot amounts because oh man i could taste the caffeine and was able to wake up. Thats not necessarily a bad thing but the whole taste was just .... Meh. Average coffee , i think there are a whole lot of better options out there in San Diego. read more

Better Buzz Coffee Bonita - Banana cold foam iced caramel latte - Coffee & Tea Near Me - Bonita, California

Just tried the breakfast carnitas tacos and they came out super fresh and tasty! what a wonderful and patient team especially dealing with the cars outside, thank you guys for servicing our community. read more

Better Buzz Coffee Bonita - Coffee & Tea Near Me - Bonita, California

I am incredibly dissatisfied with the service here at better buzz. I am a long time costumer from very different areas in the county. However, this location exactly is TERRIBLE! Their drive through will make you wait over 40 minutes and they have a horrible system where does not matter if you got here first, people that got there second will be given their drinks before. I am very upset about that, they could've had a first come first serve service and respect that but they didn't. Have to say I won't be returning to this coffee shop and will be returning merchandise. read more

Ricky was amazing gave great coffee and pastry recommendations, coming back just for his customer service !

One star for location and lack of signs for the drive thru - esp when the speaker wasn't working. I pulled into the parking lot where there was no attendant taking orders. There were two open lanes so I picked the first one. No cones were blocking any lanes. The speaker wasn't working so I waited in line until I got to the cashier. I was told they don't allow "cutters" and to make a u-turn on busy Bonita Rd to find the guy taking orders and get back in line. Like excuse me what!? I am a rule follower and not a cutter! Anyway, I know the cashier was doing her job and she wasn't rude. But dang girl put up a sign that the speaker is broken and do not call people cutters! Where else was I supposed to turn if your lanes were clearly marked and not blocked off?! All that to say I need my coffee and I'm mad I didn't get my coffee bc heck no I'm not gonna make a u-turn and get back in line when someone outside wasn't doing their job directing traffic or taking orders. Please ask Inn N Out for staff training and taking orders outside. Thanks. read more

I hate this location... I have given them way too many chances to be better since they opened here in Bonita. If you are picking up a drink, you are ignored for upward of 5 minutes before someone will even acknowledge your existence. The customer service as a whole is terrible. They will look right at you and not communicate that "someone will be there to help you soon". Or they will attempt to avoid making eye contact with you. It isn't one or two people. There are typically at least 4 or five people there. And most of the time at least two of them are standing around talking about their lives. There are a few who are polite, but as a whole their customer service is awful. I also have now tested the drive thru a couple of times and under each iteration it doesn't work. It creates opportunities for people to cut the line with their cars. The structure of the two lines merging in to one works because we see it at chick-fil-a work just fine for the most part. Here it really doesn't work. Smh. This is my last time. I'll be traveling to a different better buzz to get my coffee. Customer service goes so far and this place doesn't have it. ** reading through some of the other reviews it's clear that customer service is genuinely a big issue at this location. Why is customer service not being prioritized at this location? Why are you guys years in and the complaint is the same? read more

An açaí bowl is literally a smoothie bowl. It's supposed to have soft-serve vibes, be creamy and spoonable, not something you have to chisel like an ice block. When it's hard as a rock, that usually means it was over-frozen, under-blended, or sitting too long. That's just bad execution. Better buz yall need to step up your acai bowl game. Times are tuff and when I spend my hard earned money on sucky food that's a blow to my pocket smh.... read more

Better Buzz Coffee Bonita - Hardest açaí bowl of my life. You need chisel for this one... - Coffee & Tea Near Me - Bonita, California

Welcoming staff Great coffee Love their pastries Great customer Service I love to stop there before heading to work, specially on those long meeting day. read more

This place is terrible. The drive thru line takes forever and it is because you have all these employees standing around chatting with each other. On our recent visit, our order had to be repeated 5 times, we were just ordering two drinks. The phone number for the rewards had to be repeated 4 times and they still did not apply the rewards. One of our drinks was a large iced vanilla latte, once I was able to see it in better light it looks like they forgot the espresso. It is all milk, how can you mess up such a basic drink. Do not go to this location, terrible service and terrible drinks. read more

Better Buzz Coffee Bonita - Where is the espresso in this drink? - Coffee & Tea Near Me - Bonita, California

Used to be good. You can tell the new people are not well trained. I ordered a Morrocon coffee. Lid barely closed of so much ice. They used to do a good amount of cream and sprinkle it with spices. This is just an overpriced Starbucks now. read more

Better Buzz Coffee Bonita - Cup full of ice!!! Barely any coffee - Coffee & Tea Near Me - Bonita, California

Went to this location for the first time and I was so impressed with how fast the drive thru moved even though it was really busy. I got my usual, the best drink ever and tried the carnitas breakfast tacos which were delicious!! read more

Coffee wasn't my favorite but great service. The young girl Laneey was super friendly and helpful. read more

Better Buzz Coffee Bonita - Coffee & Tea Near Me - Bonita, California

Love the variety of drinks. I usually ask for half sweet, but I like that they make that option easy. The line usually looks long, but it moves quickly. Giselle helped me out today she was very nice and polite! read more

Brownie bites. Service is great and vibes are vibing . Especially on Sunday's when that one tall guy takes our order, he's pretty chill and is always friendly . Izzy helped us today and she was helpful read more

Drinks are super delicious and service is amazing. Never disappoints. The manager is incredibly kind.

First time trying better buzz! Great coffee and great service ! Thank you Ricky for your awesome customer service and drink advice 10/10 read more

I liked both the food and drink I ordered and that's rare. I crave the toast from here. It had the perfect amount of almond butter and jelly on a thick piece of multigrain bread. It's comforting to have a childhood snack. I ordered the mint infused iced coffee. It was so creamy. There was no line in drive thru when I went here and my order was made quickly. The service was friendly. Hope go be back very soon! read more

Better Buzz Coffee Bonita - Almond Butter & Jam Toast - Coffee & Tea Near Me - Bonita, California

Better Buzz has a clean, modern vibe with consistently good drinks. I usually get the matcha drinks to go--smooth, refreshing, and not too sweet. Quick, easy stop that always hits right on the move. read more

This place is amazing! Great coffee and very kind staff. It's a nice place to have breakfast there or on the go. 10/10

BBB = Better Buzz Bonita Better Buzz Bonita is the closest location to my home and i have nothing to complain about. Whether the line is long or short they've always been friendly and nice. I enjoy their gluten free chocolate chip cookie and OG Açaí Bowl. My Favorite drink is the Iced Hazelnut Divinity. I wish there was more places to sit & shade but it's just the location of the place. read more