bevmo has almost everything I look for in beverage Aaron took great care at checkout aisles are nice and wide read more

BevMo was a great experience while I was visiting California. I stopped in looking for a good wine, and Laura was absolutely awesome. She was pleasant, friendly, and very helpful in guiding me to a great selection. Customer service like that really stands out. If I lived in the area, I would definitely return. read more

This BevMo is very close to my new office. Having not been here before, I was not only incredibly surprised by their great selection, but by their employees- specifically Sue! She was very friendly, knowledgeable, and helpful! I am sure the rest of the employees are nice and helpful as well, but Sue is just lovely! For anyone looking for a special bottle, Stop in and ask for Sue! read more

Sue was kind and helpful She told me how to get coupons and answered all my questions today. Ty read more

Im a regular customer but Its pretty decent shopping and cashiers behavior is good as well.

Stopped here the other day to pick up some goodie's. I ordered ahead so it was already packed up and waiting 4 me. I decided to take a peak around the store. I liked that everything was well organized . They have a great selection of buzzballz & other liquor. The employees were friendly and helpful! read more

BevMo! - Beer, Wine & Spirits Near Me - Pleasanton, California

See all

8/1/25 - I placed an online or for pickup at 1:30pm, came in at 3pm. 2 employees were watching something on their phone and did not acknowledge me at the online pick up counter. So I went to the check out line and was told to go back to the online pickup. I stood there for 20mins while they helped 5 online pickup customers and 7 in line. I asked again if someone can help me with my online order, they finally asked for my name which I gave. There was no response and I stood there for another 10mins. I was about to ask to speak to the manager but I saw the guy sitting behind the online counter had a manager tag. Waited for 30 minutes for an online order that costs $160 but left since Bevmo doesn't want my business. Customer service sucks read more

I haven't been to Bevmo in ages. They had something that I looked up online and went in store to pick up. Happy they had it in stock. The store wasn't busy. It never seems busy of all the times I've ever visited in the past. Easy parking. Next to Smart and Final grocery store. read more

I went to BevMo to find a few bottles of wine for a gift. The staff was amazing--knowledgeable, friendly, and attentive. They helped me pick out a premium red that was perfect for the occasion. The quality of the wine was fantastic, and the pricing was surprisingly affordable. Great value for top-tier selections! read more

I haven't been in the store for quite a while and I was delighted to see its new setup. It's only moderately large, but they have a great beer selection. I asked for my favorite Gordon Biersch, and the staff helped me right away. Yea I got home with a 12-pack of Gordon Biersch Marzen. As with many stores like this, to get the good price you have to get the membership card. A bit of a pain, but it's pretty easy to ask for. Like other stores, they use a phone number. You can make up any phone number you want. I use an easy one because it ends in 1 2 3 4. The only problem I had today was their credit card machine, which did not work properly, so there was a delay at check out. Other than that, a very good experience. read more

BevMo! - Are, Gordon Biersch. My favorite - Beer, Wine & Spirits Near Me - Pleasanton, California

At least 3 orders in a row and they cancel my order because they say they can't fulfill it but yet they take my money out and I have to wait 3-5 business days for a refund. BS There is not an option for zero stars so I put one. read more

I had run out of my favorite wine. I had tried to order/buy it from my local store in Albany, to no avail. After a couple of weeks, I tried to order again. No luck in Albany, but the website told me there were several bottles in Pleasanton, 50-70 bottles. So I ordered a case to be shipped to me. The shipping cost was nominal, $20 for three day shipping. Well worth it. BevMo sent me emails w/ the usual updates. When I learned that delivery was scheduled for today I wrote a note w/ instructions where to leave the box to tape to the screen door. Since pretty much nobody under 50 writes in cursive, I figured my handwritten note would be my proof of age. I had a lunch date and some errands to run, so I figured I would be covered. I got home about 2:30.and left the front door open. When I went upstairs to use the computer I found an email that the package had been delivered. I went downstairs and looked on the porch. Nothing. I figured it had been misdelivered somewhere in the neighborhood. I went back upstairs and sent them a response saying 'no, it's not here'. I am resourceful and a problem solver. After thinking and fuming I wondered if it was somewhere on my property so I went down to the garage. I opened it and looked where the bins normally are. They had been put out by my house cleaners this afternoon. Nothing. I looked over the gate and damned if it wasn't there! I will be 80 years old the end of this month. You couldn't tell it to look at me, but I have an extensive and well used vocabulary of swear words. I let loose w/ a stream of some of my favorites. I have a hand truck in the garage. I took it out, and w/ some effort, got the box onto it. Then I realized I could really hurt myself if I did any more. My plan had been to open it on the porch and bring the bottles in two at a time. It would have been too arduous and dangerous to do it from where it was. I went upstairs and called one of my neighbors to see if he had the phone number for our newest and youngest neighbor. Happily he did, so I called, leaving a message. Within 5 minutes he was at my door. He disappeared behind the fence and the next thing I see, he's lifted the box and asks where I want it. I led him through the garage and he took it upstairs, where he put it by the wine rack. After he went home I unpacked it and put it away. All the packaging was recyclable. A bottle of wine lasts me about a week, so I'm set for a while. Half a star for the delivery guy, who couldn't find his ass w/ both hands. 10 or 50 stars for my strong and helpful 30-something neighbor. read more

This location has all of the goodies I like to purchase. The employees are friendly and helpful. Keep up the good work friends!

I've driven by this place so many times. I stopped to pick up drinks for my son's party and was impressed by the variety of drinks available. The staff was helpful and the lady signed me up for a free membership card so I could take advantage of the wine deals. I'll definitely come back! read more

Wow this is a really poorly run operation. Its obvious BevMo! Has been going downhill for a while which is why GoPuff probably scraped it up on the cheap. Here my experience the last two days: Yesterday, i decide to give BevMo another shot as im typically a Total Wine shopper but i couldnt find a particular bottle of whiskey i really want. So yesterday i fire up the app just to do a quick browse (why waste a trip if i can check stock in app i said). I immediately get a login prompt -- annoying! Cant browse or anything without a login. So i do the password reset thing -- fail. Says my code invalid. Try to create a new account -- error. I literally cant even browse!! Im looking to buy a $250 bottle FFS!! Today i decide to go to the store. I find the bottle i want!! Perfect! Its behind glass so manager has to do his thing -- i get it. 10 min later, he comes out and tells me they have to "shut store down" because their PoS system is going haywire. What?!!! I thought he was joking but he wasnt. I walk out in disbelief. Its perfectly clear this is just a poorly run enterprise. Whatever the hell GoPuff is trying to do, it isnt working or they dont know how to run a brick n mortar shop. Or maybe they're starving the stores of resources so they can shut them down. Maybe all they wanted was distribution network. Who the hell knows. But this is amateur stuff. What an fn joke! read more

Bad customer service. Shayna is terrible at customer service. She wants me to box the dozen wine that I bought. Ridiculous. Same the aggravation and go to Total Wine. BevMo doesn't really offer a good deal and selection anyway. read more

I just don't know. I'm basing my review on GoPuff, which is BevMo. My very first order a few months ago, I'm called and told that they're in the process of filling my order, but they don't have Coke. I laughed because I thought he was joking, but I quickly learned he wasn't. I said dude, are you serious??? This is BevMo, how on earth could you be out of Coke? That's like Alhambra saying they're out of water. It turns out they had different types of regular Coke, but not the 12 ounce cans 12 to a pack (fridge pack). I ended up getting five 18 ounce bottles. I could make this a really long review with specific item after specific item being out of stock. But I'll make it short by telling the lowlights of my five orders from there. (I'm really trying to support a business with great potential, but I'm assuming Corporate doesn't care but the line-level workers do. -Almost everything I've ever ordered was immediately out of stock after I ordered it. This started back in March. There are 30+ items out of stock where I've tapped the button that says "Notify me when back in stock". I've never been notified of one single item returning to stock. -Strongly suggest DO NOT BUY any type of hot dog bun, hamburger bun, or any bread item except for a loaf of white bread or wheat bread. Those two are fresh. Literally everything else is frozen, and I'm guessing they've been frozen for months. The frozen bread items are freezer burned on one side, and soggy on the other as the interior frost in the bag melts. They actually put these items in their freezer in the thin non-freezer bags that the manufacturer puts them in. Those micro-thin bags are made for a store shelf for just a few days, they are NOT made for freezer storage. I got into an argument with customer service using their "chat" feature because she said yes they are made for the freezer. WOW. That's "Food Storage 101". How can someone in the food business not know this. I finally sent her a link on proper storage of bread in a freezer. I don't know if they fixed this issue, but I won't be trying again. They are still out of basics that I ordered months ago. Why?? The Ben & Jerry ice cream flavor I ordered has been out of stock for four months. So I switched to an in-stock flavor (The Tonight Dough), and guess what? Yup, out of stock. The excuse is that it's hard to keep B&J in stock. SERIOUSLY???? Um, no, it is not. I checked EVERY store in a 3 mil radius using B&J's webpage. Everyone is in stock except GoPuff. In my opinion, that points to a management problem. All flavors are available right now all around them: Smart and Final, Safeway, Walgreens's, CVS, and many more. GoPuff is the only business that has this "stock" problem. Listen guys, an ice cream company is not going to crank down their output during their most profitable time of the year. They just won't. I'll stop here because I can write so much more and you'll get bored. LOL The bottom line is that, in my opinion, skip GoPuff unless they get their issues worked out. And don't buy any of their cheese!!! I think they freeze that also but I'm not sure. I've had THREE moldy cheeses delivered. I've also had items that were beyond their "Best By" date and/or within a few days of it. Right now they're a mess as far as delivering freshness and keeping things in-stock. I paused writing this for a few weeks and now I'm back, and I'm about to check their app to see if ANY of the 30+ items out of stock that I wanted are back in yet. Let's see what I find..... ..........Drumroll, please........... They're still out of every single product I ordered in March and April where I apparently took the last ONE of everything. I'm going to attach screenshots to this review so that you can see for yourselves that I can't make this stuff up! They have been out of eggs, milk, ice cream, Coke 12 packs, cereal, and so many more regular staples that people need. Unfortunately, I really do hate to say this, but I've given up on GoPuff. I think the concept is great if they only provided what they say they have, and here is a great example from a week or two ago: I BBB had a Notification on my iPhone from GoPuff. It told me that this is National Ice Cream Day (or week, or month, or something). When I saw that, the first thing that went through my mind was, "Come on!!! Are they announcing this while being out of stock of most ice cream varieties and flavors??" I thought there's no way they would actually do that. So I went to the search box within the GoPuff app, and B I typed, "ice cream" (without the quotes). Yes indeed, they REALLY did it!! They were advertising ice cream specials without having the ice cream in stock!! (Character Count limit exceeded, even though Yelp kept putting a note up on the page saying, "You're doing great! This is an awesome review!. They kept putting those up AFTER I passed the limit. I do not see a limit indicator anywhere. Is there one? If not, then how are we to know? read more

See all

My favorite beer - Weihenstephaner Original Premium was in dangerously low supply today. This is an older, smaller store with less in stock. I searched all over the shelf for my Original Premium. All the small bottles in 6 packs were sold out... and so the knee jerk reaction was to headed toward the larger pint area to look for them there. They appeared also to be sold out. I rummaged around moving all the bottles and looking behind in hidden areas. Bingo!! Found one... soon after a second. Phew, that was a close one. The larger pint bottles remind more of Germany anyway. Across the Ocean the tiny little bottles like over here are not the norm. I also grabbed a 6 pack of Weihenstephaner Hefeweissbier in case of emergency - but its not the same taste I like and I will probably go to Whole Foods in Dublin for more Original Premium before it would become necessary to drink a beer that is second best. Dublin Whole Foods reliably keeps that particular beer in stock. Its great to grab one and eat dinner from their hot food bar. I've tried a lot of beers in my days. Beer tasting has become like wine tasting in recent years with all the new trendy microbreweries - all these different flavors and people pretend to think one is better than the next. I've never been a snooty wine taster but I have had a small $20 bottle of sour beer - sure its better than $3 stuff - but after you hit the price point of Weihenstephaner everything else is just wasting money. The marginal difference for that last bit of better is so small... Especially after your second. Some close friends and family members are always teasing that my favorite beer isn't all that. I beg to differ. Weihenstephaner is the worlds oldest brewery. Do you not think that experience helps? Also, it is brewed under the purity law of 1516. I'm not exactly sure what that means but it sounds reassuring. Go ahead. Go beer tasting. Its fun to try new breweries... but you will soon realize that all these other beers are not better - rather they are just different. Like the difference between strawberry and chocolate. The empty shelf at this store also speaks volumes for this beer... and there is no arguing with that. Drink up!!! Let the moths out of your wallet!! Its great for the economy!! read more

See all

I love that I am able to order online and pick up same day. No hassles. Always ample parking and the staff is always very friendly and helpful. read more

I went to buy a Strawberry Ale for my friend but couldnt find it. I asked a worker and he did everything he can to find it for me! It's a seasonal drink so they were out of stock but he suggested me a few other beers so i was able to buy a Mango IPA! Everyone at the store were super friendly and I got something similar to what i needed so i was happy with the place :D beware though, the place is right next to In-N-Out so you might get an unwanted urge to get some burgers :p read more

I asked the guy at the register about his recommendation on tequila and he introduced us to something new. Can't complain when that happens.

I drove to this BevMo although another one was closer to pick up an international beer they carried. I was pleasantly surprised on the large size of this store. The beer I wanted I couldn't find but help was on its way with a customer service rep. The selection of international beers was very large. I found the beer I wanted and bought another brand which had a great price. The store was clean and employees were friendly. The wine selection was large and a sign said they had 100 new wines. I guess I should have spent the time. Parking was easy and plenty of empty spaces to choose. I may return to check out the selections of wine next.7 read more

Don't bother if you want the curbside pickup option. Their system sucks and they don't always pick up the phone. My husband and I had picked up twice before and it was an okay experience, but had a horrible experience today, and wanted to warn customers. We placed an order for a curbside pickup, drove up at the allocated time, checked in as instructed, tried calling the store 3 times, and after no one came out with our order, my husband went into the store to check with my phone. The order was under my name but I wasn't dressed appropriately to step out, so he went in. My husband met with an employee who first told him he didn't have our order and asked him to stand in line to speak to the mgr. My husband called me to let me know and I told him to pull up the email confirmation on my phone. Even after that, the employee refused to bring the order out and asked for me to come in. Because my husband knew that I wasn't dressed appropriately, he tried to reason with him that I was right outside in the car and if he could please just bring it out, but was told that I needed to come in. I thankfully had a jacket in the back seat which I threw on, walked in and asked him what the issue is. The next 15 minutes was spent in what I can only explain as a mind numbingly rude experience where I gave him my name, but he was reading my last name wrong, rolling his eyes and sighing like he was doing me a favor I finally leaned in, saw my name on the order, told him sternly that's my name and my order and was met with more rudeness and eye rolling. When I finally ran out of patience and asked if I can leave with my order, he pushed the cart in my direction, which was when this whole disaster of an experience ended. Rudeness aside, we now unnecessarily spent time in a store and risked exposure to COVID and will now be watching for symptoms for the next 14 days - this is the most upsetting part of it all. I called to complain and the supervisor was very sweet and apologetic, but I don't think we will be shopping here again. read more

WOW! This is the biggest BEVMO! I've ever been to! AWESOME! So much alcohol to drink...but so little liver left...why? WHY!? read more

This review is for the customer service and selection of liquor chocolates. I was frantically looking for a liquor chocolates for a gift and I called around a bunch of stores in the area including some high end wine shops. Nobody had them. The lady at BevMo not only answered my query on the phone but actually gave me the details on the entire selection over the phone. I drove to the store, was shown to the correct aisle and was able to pick up the chocolates I needed and check out within 10 minutes. I am not a liquor purchaser myself but know that my hubby loves BevMo for picking up his drinks. read more

BevMo! here is an older store, smaller than newer ones. stock just minimal, not all microbrews varieties stocked. buys: "clean slate" riesling (9.99, $2 off with bevmo card) -tasted sweet at an HH, not so much at home drips: -good service during off peak hours. read more

This is another great BevMo location. Parking is ample and aisles are nice and wide (so you don't accidentally tip over the bottles)! I find the customer service at this particular location to be top notch. Sometimes I am in search of a random item that I can score a great deal on through my rebate apps and have no idea where to find it. An employee always stops and asks if I need help and then finds it for me! They are always so friendly and willing to help no matter how busy the store is. I love Spanish tempranillos and find their selection to be pretty good. If you are in the market, check out the one with the little bull figure attached near the cork- it is excellent! When the lines are long, an additional register usually opens pretty quickly. Coupons are happily accepted and the 5 cent wine sale comes around often. There is also wine tasting at select times which is a nice bonus =) Even though I have gotten carded when purchasing cheese only, I have chalked it up to being a mainly alcohol-selling store that probably has a policy to card everyone. It is kind of flattering to be carded when purchasing blue cheese! This is a great BevMo location with a friendly staff and nice selection of spirits, wine and beer. They also have some yummy snacks, including cheese and salami that goes great with some red wine! read more

I'm 64 years old and took a 6pack of beer to the counter for purchase at the Pleasanton, CA location. The cashier asks for my ID which I initially thought was a joke. I then show my drivers license and she attempts to take it. I ask what she's doing and she says that she needs to scan it and that it's "protocol". I refused and left the store. Been coming here for 20 years and not only never dealt with such a request, but never felt my privacy so potentially invaded. If this is actually BevMo's new policy, Costco will not only be getting my business, but I'm certain many others as well. read more

I'm not a huge drink by any sort of imagination, but I do try and buy some of the limited edition bottles of my favorite vodka or even tequila once in a blue moon. Overall, the staff seems ok but their selection is huge. The prices on the alcohol is decent to very good but the party supplies seem to be alittle high at times, I guess to chalk it up to last minute stuff to the party, so that get the nearly fully retail prices. Anyways, this place is mainly one of two places that I get more hard liquor and I've haven't been disappointed yet. read more

Lucked out with all my favorites on my trip. Brian was a big help with finding my favorite bourbon and offering other suggestions.

I purchased a gift card for a friend in December 2022 for a friend at the Pleasanton store. She went to make a purchase at the Albany location and was told the gift card couldn't be used because they had a new system that wasn't accepting gift cards, she then went to the Emeryville location and had the same issue. She tried again a couple weeks later in Albany same thing! I then contacted their customer support via online twice and NO response! She gave me the card back and I attempted to use it in Pleasanton in January and the same thing happened to me. I contacted customer service again for the 3rd time and they emailed me stating that my gift card was active and it could be used just to show them the email (see screenshot). I showed it to the manager (Emilio) he then said he couldn't do it, he then contacted his boss and he told me that said there was nothing they could do (rudely walked away and left me standing at the counter). I feel like BevMo is selling customers gift cards taking our money knowing that their system is no accepting them. Why are they being sold???? I am highly disappointed with them and will not be making any other purchases with them in the future. If anyone else has had this same issue it needs to be reported. read more

BevMo! - Email received in January from customer service - Beer, Wine & Spirits Near Me - Pleasanton, California

I was highly disappointed this morning when I went into your Pleasanton store asking for a single box and being denied. I do a considerable amount of shopping at your store and just needed an empty box. The attitude of the lady at the cash register really sours my attitude towards continuing to frequent your stores given the many other options available. Training people to use common sense should be a priority in this competitive marketplace if one is to survive. It's unfortunate that just one person can have such impact in a very negative way. read more

We sometimes come to this BevMo location, service is either a hit or a miss. Our recent experience was with one of the team members KYIRO. He was so friendly, helping and professional. Having this experience with KYIRO was so pleasant, he spread amazing energy and left us with a very pleasant experience. From helping us find what we needed and recommending some popular choices. It was like a friend helping you shop. We appreciate service and welcome like this, which isn't easy to find after Covid unfortunately. Definitely coming back only to this location going forward because of KYIRO! You're awesome! read more

I used to go here to get my kegs but now I go to other places. This location definitely needs an update in both looks and operations as it has become dated. For example, at the other place, you could just go to the back freezer, browse the kegs, bring it up the counter and purchase it like any other item. But today at BevMo!, I had to wait for an employee to escort me into the freezer in the back. Said employee never showed up and so I just left and went elsewhere. It's sad, but gotta keep up with the competition. read more

Dropped in to pick up some beverages for a weekend away. Quickly picked up the beer we wanted and made our way to the wine section for a gift for a friends birthday. We wanted something NICE in the $100 area but got stuck by all the selections. crap! In comes (Scott??) an wine guy, older, balding . Was a GREAT help. Very knowledgeable and broke it all down for us. (we know a bit about wine but this guy was awesome). I could have hung out and asked this guy questions for hours but our drunk fest awaited so off we went. The lady at the register was very friendly and quickly got us out the door. BEST experience at a BevMo BY FAR!! I would go to this one all the time if I didnt live so damn far away from it!!! Great job BevMo!! read more

If I weren't used to a bigger store, I'd probably give it more stars. Its size limits its stock and its options that I'll only go here for something I know they carry. If not, I'll go further north to Corte Madera, for rarer imports in both wine and beer. Despite the size, the place is thriving. Lots of customers at peek hours (around 5 to 7 PM). The cashiers and onfloor employees are very friendly. I usually can find something to bring to a friend's gathering or to highlight my dinner. The prices usually can't be beat. It's a great place to experiment with ingredients for cocktails or trying a new wine. Just make sure you have a budget set or you can walkout a bit lighter in the pocket. read more

Talk about a one stop shop! Geesh now they have gift bags, cups, meat and cheese platters, bottle openers, snacks, chips and salsa, olives, fancy crackers, mixers, soda, juice and the list goes on. The staff is very helpful and apparently if you buy a small bottle of Bacardi you save more than you would if you buy the medium sized bottle read more

I. Am. A. Fan. BevMo - where have you been all my life?! Your huge selection allows me to imbibe & partake in the most delish liquidy treats of all shapes & sizes If it's a beverage (alcoholic or not) you'll find it here! And their rewards program is something to behold - makes it easy to explore new drinkys, vintages, brews. But be forewarned, to the BevMo newbies such as myself.....this location is ginormous ... to the point things are kind of hard to find Forrrrrr example, I was hunting out the nectar of the gods - i.e., Rogue Hazelnut Brown Nectar & I was assured on Rogue's site that BevMo carried it.....so hunt, hunt, hunt I did & *just* as I was about to give up, I see the gorgeous pint bottles For a novice like myself, I need a map or an explanation of how the store is laid out to better understand how things are grouped together b/c there was no staff around to offer assistance Gonna group whites & reds - no problem - I'm right there. But all the beers, lagers, ales, porters, stouts, & their infinite microbrew categories has me all kinds of confused. Maybe if I drank more beer, it'd make more sense to me ......*there's* an idea But in the end, it was just like I had found my pot o' gold & I came outta there w/ a huge smile on my face & a rumbling tummy, eager for the hazelnutty goodness! Can't wait to explore you more! Or is that Mo? read more

I had the same problem Vanessa R. did. I went last night to pick up a few things, some of which I couldn't find. I passed 8 associates, then later while wandering around the store clearly needing assistance a group of 5 just "hanging out" no one made eye contact, no one said hello, no one asked if they could help me. I don't know if it is because of the holidays or what but I saw at least 10 associates in the store total. One shopper was so desperate for assistance she asked me if I worked there (even though I didn't have the trademark green shirt on and was carrying a shopping basket). I told her "no but I wish I could get someone who does to talk to me" she agreed and I took what I COULD find of the searched for items to the register. If you know what you're looking for and where to find it the selection CANNOT be beat for snacks, and beverages of most types. If you don't know exactly what you're looking for or where to find it.. you're screwed. I almost left because I was so upset with the level of service I didn't want to spend money with them. When I got to the register I wasn't even asked the standard question of "did you find everything you were looking for?" :-( Will I go back? Yes... they have things I can't find elsewhere.. read more

great beer the best wines gourmet foods big bottles of jager the top cigars since day 1 of bevmo's existence it has always been the best place to find all of your adult party needs. i have always been amazed with the huge selection of the best micro brewed beers. it's this place that really made me into the beer connoisseur i am to this day as well as the beer belly. it seems there is always something i need at bevmo and i always seem to find something i don't but am so happy i decided to get it. seems now bevmo is getting a bit more adult as they have a new policy of no one in the store under the age of 21 unless with an adult. bevmo can be rough on the wallet but oh so worth it. i'm sure someday my liver will hate me but right now it's loving every minute of it. read more

BevMo! - Beer, Wine & Spirits Near Me - Pleasanton, California