Excellent experience. No complaints. Arrived promptly. Plumber was professional and competent.read more

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Johannes showed up right on time with his assistant. He was very pleasant, very professional, and…read morevery knowledgeable about the systems he was looking at. He provided excellent support, and when it came time for the estimates, he gave me four very good options that ran the gamut from "Everything Possible" to "Very Specific Fixes." I am quite comfortable with the information he gave me, and I believe I can make a very good decision based on his solid input. Excellent job, very impressive.

Great service! Ben came to give us an estimate for a water heater replacement. He carefully went…read moreover all the options and we decided to go with a tankless water heater. Ben returned 2 days later and got it installed within a day. Can't ask for more. We have been using O'Bryan Plumbing for a while and they have been consistently helpful, reasonable, and fast!!

I called to have my hot water heater checked for a noise. My heater are both under 3 years old. As…read morethey serviced my heaters they continued to find extra things wrong and the total continued to go up. They left with over $1500 in charges and never fixed the original problem! I thought since they were family owned they would not take advantage of a widow!

Arrived on time, Installed a Pro water heater much better than the big box store and builder junk,…read moreredid some of the pipes from the original build as well. Got the city permits and inspection taken care of for me too. High quality workmanship, and they stayed within their quote.

Had a really great experience with Truenox Plumbing. I called about a water heater issue and he…read morepatiently explained traditional vs. tankless and helped me decide what made sense (went with traditional). What I really appreciated was how flexible he was--he even offered to split the work into parts based on my budget, starting with switching the boilers from sequence to parallel and finishing the rest later. That was super helpful. He showed up quickly (within a day), did a clean and professional job, and made the whole process easy. He also helped register the water heater for warranty, which I didn't expect but really appreciated. On top of that, he said if my other boiler ever fails, he'll come help shut it off for free. Just overall great service and someone you can trust. Highly recommend!

Definitely five star service and price! Called TruNox to help me out on a Saturday. I had…read moreembarked on replacing my garbage disposal and it started going terribly wrong. LOL. Vladimir responded quickly and did a fast, wonderful job in correcting my mess, Friendly, thorough and professional and all at a reasonable price! I would certainly recommend TruNox to anyone, and will likely use them again in the future!

Service requested : PRV replacement…read more I needed a pressure reduction valve replaced after my old one failed. I called GPS on Saturday evening, they were here as promised at 11:15 on Monday. The price quote ended up being a great value. The two guys that arrived were friendly and professional. Just nice guys. They got to work right away, and were done in about an hour. Included in the valve replacement cost, they excavated and replaced the old and inadequate builder-installed utility box with a much better one. They substantially elevated the water pipe junction to ensure it remains easy to access in the future, installed an additional water shut-off valve, and added pea gravel for drainage. I couldn't be happier, and I recommend them enthusiastically.

I highly recommend based on our circuitous experience...it ended very satisfied! My water heaters…read moreboth stopped working & the plumber who had installed them wasn't responding to me right this very second. At the many recommendations of neighbors we called GPS Plumbing, who answered right away. While we didn't end up using their services, that was only bc they were so kind & helped over the phone, gently prompting our non-mechanically inclined brains to help ourselves. Couple of things to note: 1) rather than being a disinterested automaton, adding us to a queue & charging us a service fee to come fix something that took 20 seconds, she talked to us & now we have a learned skill. 2) the person answering the phone is knowledgeable enough to problem solve & walk you through a basic problem they've received more than their share of panicked calls from clueless home owners about & then she guides you to try to fix it...that indicates to me a company that employs & promotes people with ethics, knowledge & goodness. They will certainly come out to help you, whichever you prefer.

We discovered a gas leak at the meter near the ground. We called Atmos (assuming they would fix at…read moreno charge - hahaha). Monday afternoon they removed the meter and said they would return with new one after we fixed the leak. So, no hot water, no heat, no gas stove (no hot shower). Started calling Plumbers Monday night and found a company that answered their phone and scheduled themselves to come out early Tuesday morning (fitting me into an already busy schedule). This company did it all! They pulled the city permit, dug up pipe, replaced pipe that had almost completely rusted thru and then tested the line. The test showed other leaks so they would have to come back (fit me in their schedule) to look for leak. They came back tuesday night and here until 7:30 pm. And back again next day. Found leaks in gas cook top, laundry room and one of the furnaces in the attic. They capped off all other future potential issues and then contacted city to come for inspection and worked with Atmos to come once we passed the inspection. All in all this company was excellent to work with, highly skilled, extremely thorough and great at communicating every step of the way! 10 or 10 from me!! I highly recommend: Thorough Plumbing 1314 W. McDermont Dr. Allen Texas 75013 844-933-5874 Jeff Baty

When out water heater died last year, I asked Jeff if he would install a better quality water…read moreheater, so I wouldn't have to replace it in 10 yrs, so he chose a 12 yr parts and 2yr labor warranty Rheem with lots of bells and whistles. It didn't even last a year before the heating element cracked... When I reached out, no one responded for a week, before I could get someone out to just come and access it. Upon inspection it was the heating element that had cracked. Rheem had them on back order, so Jeff's colleague, Antonio researched and found a replacement element, that was available the next day and made every effort to get our water heater repaired asap, before the weekend. Antonio is responsive, professional and helps in a timely manner. Jeff didn't respond for a week. We were without hot water for 10 days! The water heater never got to the set temperature of 129°, it would only get to 102°, which I don't feel sanitizes my dishes and clothes. Fast forward to less than 2 weeks later and the water heater stopped heating entirely again! I reached out to Jeff on Thursday (6/25) and still haven't heard a word from him. Thankfully, I have Antonio's contact info, as he actually is responsive and responds within minutes. My issue is I reported it not heating last Thursday, this go round, the part has to be ordered and they don't know how long it will be before it gets here. I call BS, as I ran a maintenance and construction company for 17yrs and I know all of the verbal jargon used by vendors to delay repairs/replacement of parts... I've heard them all... So we're on day 6 without hot water and no idea how much longer we're going to be without a hot shower, hot water to wash dishes or our clothes! So extremely frustrating! Save your money and find a better plumber!

Charles pulled up and took care of every leak I had from house be winterized it's speedy and very…read moreaccurate didn't leave without a complete check for leaks Amazing Service my go to

Travis and his team are top of the line when it comes to services and doing right by the costumers…read more have used him and his team for business and it's great to know they are as dependable as they are. 20/10 highly recommend them!

We just used Blue Otter Plumbing; they were quick to respond and fixed our plumbing issue. I had…read moremy house water shut-off valve replaced, as well as my water heater valve. They charged me a fair price, and I am very satisfied with their work.

great service they were fast and informative he was quick with the service very thankfulread more