We were willing to wait an hour after being seated to enjoy German food and support this new place. Half of our party was served at 55 minutes. After an additional 40 minutes, the rest of our group had still not been served, and I would agree with reviewers that others who came in afterwards were served first. Those of us who had not been served cancelled the rest of the ticket with consideration to those who had finished. Our experience was pretty much dismissed without apology by a couple of non-caring staff. My only other comment would be to offer choices of spaetzle, braised red cabbage, or potato salad in lieu of their prescribed french fries. At this point, your dining dollars are better spent elsewhere. read more

I really, really, really wanted to like it here and give a good review, but I can't. We made reservations 3 weeks ago and when we got there, we were told that it would be an additional 30min to 1 hour wait to be seated. The kitchen was backed up and they were already out of several items (apparently, that's a reoccurring theme) was the explanation, which I assume meant it would be another 30min to 1 hour wait for the food. The hostess was perfectly nice and apologetic, but that's kind of irrelevant when you can't even get in. I understand this is a new business, but it's been open for 1-2 months, but and that really should be enough time to get your staff and kitchen running better and at least, not running out of food. I wonder if the owners have any prior restaurant experience (does not seem like it). And, yes, I understand that is is difficult to run a small business that's popular, I've done it myself for over 10 years and it's brutal, but it just seems like they are not getting it. If they don't get their stuff together soon, they are are not going to last long despite being popular at the beginning. I do hope they are able to salvage it and I'll give it a try again in several months and hopefully I'll be able to revisit this review and improve the rating. read more

Went for my birthday. Tried to make a reservation but system was down and once up it said nothing available for 2 days. Decided to just go around 4:00 PM. Luckily we got seated but told we only had the table for 90 minutes. They had a party of 25 coming in. No problem! About 70% full when we got seated. Took 15 minutes for menus and our drink order. The one meal I really went for was Rouladen. They were out! So we ordered the sampler meal and it was good. Wanted apple strudel for dessert. Again they were out! This was disappointing. Meal took 20 minutes. No big deal as we just enjoyed our beer and conversation. Just disappointing that on a Wednesday food was not available. Servers are new and you can tell that. All in all we will certainly visit again. But going to give them time to work out operations. Based on our dining experience it would be interesting to see how they handled the party of 25 and getting everyone's meals out hot and together. The kitchen is very good and makes good meals in small batches. read more

We made a reservation and when we got there, they were unable to not only seat us, but unable to tell us how long the wait would be. We had friends from Tubac that drove up to meet us. Very disappointing. read more

Horrible !!2 hours passed still no food!! Service is terrible. Waitresses running around like chickens with no head. Managers nowhere to be found. I will never go back. If I could rate a zero I would. read more

I arrived on a Saturday evening, right on time for my reservation and was told there was nothing available at the moment but I was welcome to wait on the patio. It was 105* and while they have misters that was not acceptable. I was then told I could stand inside until they were able to seat me. There were 2 vacant tables inside, a large 6-top and a small 2-top. When I asked about the vacant table, the hostess responded that it was being held for someone with a reservation. When I pointed out I had a reservation, she just shrugged. Eventually, I was directed to a seat at the bar. I generally don't mind sitting at the bar, but ask me. Don't assume it's okay. So the evening was off to a rocky start, and only went downhill from there. As I sat at the bar, completely unacknowledged for 10 minutes, 3 staff members were fiddling with the remote control to put something on the TV. Not sure why it took 3 people, but whatever. I had looked forward to dining here for months. I ordered a beer, and it was good. I was then presented with a photo copied piece of paper, that was the menu they were offering, 3 sandwiches (no sides) and a sausage dish. I expressed my dissatisfaction to the individual who served me the beer and politely asked why there was no notice anywhere that it was a limited menu, I mean you were able to text me the day before about my reservation, you can't advise people you're only offering a limited menu? The server had the audacity to tell me it was my fault I didn't check the website or IG. Well, I'm not active on IG but as I was sitting there drinking my beer, waiting on my order, I did check the website. And there in it's glory was the full menu. Nothing on the page indicating anything different. Okay, I'll just roll with it. So I drink my beer, did I mention I ordered a litre, it's a big beer, and still I wait. And wait some more. Finally a different server approached me asking if everything was okay. At this point I had maybe an inch left in the bottom of the beer stein, and it had been probably 40 minutes since I placed my order. I mentioned to the server how long I had been waiting, she said she would check on it, but it was set in front of me before she could even check. I mentioned I was disappointed with the way the evening was going asked if the owner was available. Before I even had an opportunity to try the dish, the first server I encountered saw me speaking to her co-worker, grabbed my plate and stein and screamed "Get the fu*k out." I told her I wasn't speaking to her. Again she screamed GTFO. A woman came out of the kitchen and identified herself as the owner. When I tried to talk to her about it, it was evident her command of English was very limited and all she would say was "she's my team," in reference to the foul mouthed server. I'm not sure how much she understood. The nasty server threatened to call the police. I invited her to do so. I did absolutely nothing wrong. Eventually I was approached by a man in a chef coat who identified himself as Matthew, the Executive Chef. I agreed to follow him outside. I shared my experience with him, my disappointment with the evening, and how utterly flabbergasted I was to be treated the way I was. He agreed that was unacceptable and asked if I would give him the opportunity to fix it. I agreed and he took my name and number and said he would reach out in a couple of days...I'm still waiting, *crickets* I'm no stranger to the food service industry both as an employee and a diner, and I have NEVER been treated so poorly. I was nothing but polite, I didn't raise my voice until I was screamed at, and I never used any foul language. Tucson desperately needs a good German restaurant, and I hope they get their act together, but they will do it without my business. I really had hoped they would have tried to fix it, but I realize in retrospect, they don't care. read more

Might need to let the newness settle and management to figure some things out. I wish I could review the food, but we didn't get that far. We had a reservation today at 12pm. Arrived at 11:55am, and was told by the host that they filled all the tables and our wait would be 45 minutes to an hour, with two other reservations ahead of us, and four after us in line. They clearly don't know how to manage a reservation system. Maybe they shouldn't have one, for the expectations of the customers. As I looked around, very few tables actually had food, so maybe they're over their head right now. I'll try again in about 6 months, once the dust settles. I wish them the best. read more

The food was amazing, and the people were wonderful! Will definitely be going back again!

On Friday June 12th we had reservations at 7pm. When we arrived we were informed they ran out of food. How do you run out of food that early in the evening? We also heard this was not the first time this as happened. It will be a few months before we make drive across town again. We'll see if their still open then. read more

My grandparents and parents were from Germany so I grew up on German food. This was the WORST German food I've ever had. Our food was Way overcooked and dry and tough like shoe leather. I will NEVER go back. read more

To new to go to. The new spot kinks are still being worked out. No reservation no seat. No exceptions, but hey its a German joint. You must follow zee rulz. Friendly service. Do not sit in the "patio" its a tent with crumby misters. One table had standing water on it. My shirt was getting soaked after a few minutes too. The food was over priced ~$23 bratworst and a small serving of potaoes. Friend ordered chicken snitzel got pork and way to much breading. Would have returned it but the hour wait to get food changed our minds. Serving staff need some training. Asked for water, staff picked up the glasses with their fingers in the glasses to taje them away for refills. No we did not drink the water when the glasses returned. Five people, 4 bratwursts, one snitzel, 2 half liter beers, a soda and a lemonade $180.00. Two hour lunch. More a biergougeem then biergarten. Hope the kinks are ironed out near term. Or gone in six months. read more

My wife and I went had a wonderful time; the food was great, the beer was cold, and the staff was friendly and helpful. Definitely go early if you're not planning on making reservations because the line can get long quick but everything was worth it. read more

my wife is German, and the sandwich was really small and has no sides, had no senior specials, of lunch specials, I got the 25 hamburger, pricy, the hamburger was tasteless, no avocado, bacon, mayo, sauce of any kind, the coke was hotter than the French fries they serve, looks like they came from Wal Mart, no senior specials, no senior discounts, the outside looks bad, tile falling off wall- last time, read more

the wait for the food was insane you would think if they had this much space they would be able to keep up with it being full... With that being said customer service was pretty mid and so was the food. If your having a mid day and would like it to finish off mid and not end it on a good note come here for dinner read more

Well, I've been following them on Insta from start. We have German friends that we even showed the insta and menu. I made reservations for two. They put us on far back two top, next to bathrooms. We waited a least ten minutes for any greet or drink offer. The waiter was a middle aged guy in flannel, curt and cut me off repeatedly. We ordered two nice German beers (why I gave a one star). We then ordered another round as no food. I was taken aback on the overly priced entree items, $25++! We decided to try a couple sandwiches at $17 with no side! After near an hour and after trying to get anyone's attention we were told 15 more minutes for food. Our waiter told us all food orders were running late, curtly! We finally said this is enough and asked for beer bill. Our second beer half drank. It was an overall very annoying experience. It felt punitive there and I did like the strip mall location at all. The outdoor 'garden' is a tent with fans facing busy Silverbell. It was hot out and not sure how folks survived it. I won't be returning!! read more

We had reservations for Monday night 6/8/26. When we arrived we were informed that they were not taking anyone else for dinner and that they "ran out of food". We drove 40 minutes from the southeast side of town only to be turned away despite having a reservation. This is completely unacceptable service and shows that they are not prepared to run a restaurant. Perhaps we will try again in six months, but I doubt they will still be in business. read more

Crowded it's a small place, needed at least one more server, expensive. Was glad we had reservations. They need to keep the pepper on the table and not in the kitchen. Was looking forward in tasting food instead of tasting the usual pepper. The breaded pork tenderloin was the best on our plates it was thin and the breading was crisp, but still had the pepper. They don't serve any type of soup, like liver dumpling soup, rye bread, or apricot kolacky's. If you remember Mountain View Restaurant, unfortunately it is nothing like that place. Their bread dumplings are different they are balls with pepper, it's nothing like Josie's Frozen Bread Dumplings or Chateau Frozen Dumplings. Sauerkraut is spicy, not sweeten. Their brown gravy without mushrooms would have been ok without the pepper. It all tasted like Mexican German Food. We were looking forward to this place and we were disappointed. If you like spicy food and not tired of it, you will like it. read more

Too EXPENSIVE!! The ambiance is loud. The dishes were clanking, the music was so loud combined with the din of people screaming at each other made for an impossible conversation across the table. I don't even know what type of music was playing. The walls are painted dry-wall and the floors are slightly glazed concrete, there was not a bit of fabric to absorb sound. The waiter was very stressed and at times rude and unattentive. Because I am a vegetarian, my choices were very limited, which I expected. When I asked him what an item contained. He said he didn't know and walked away. I ordered an appetizer for my lunch and he said it would arrive before the other food because it was an appetizer. However, the appetizer that was ordered for the table arrived after all of the meals. Meals were placed in the middle of the table and we didn't know what it was or who it belonged to. Three take-out meals were also ordered. One of those meals was the first to arrive on a plate and placed on the corner of the table. When we figured out what it was, we told a waitress it was supposed to be a take-out order. She brought us a box. She was told we were not going to box our take-out order. Before any of the food arrived, we were greeted with a little girl (10 or 11) who brought water to the table and spilled both glasses of water onto my lap. I ordered two potato pancakes that were served without the applesauce and sour cream. They were horrible. They contained an enormous amount of onions that were just a little smaller than diced and were crunchy. Onions were the only flavor in the pancakes. They should have been called an onion pancake. When I attempted to pay I was not presented with a bill, I got an electronic device. I told the waiter I wanted a receipt, he said I could get one through the e-device. Because I didn't know how to work it, he took it from me and proceeded to finish the transaction. When he went to the next person, I asked for my receipt. He said I didn't hit the right buttons, he would get me a receipt from the back. After everyone had paid, I again asked for my receipt. He wanted to know if I really needed it because it would be a lot of work retrieving it. The only redeeming part of the luncheon was my friend did have a generous amount of food on her plate. I went home wet, hungry, and had no idea what I paid for two potato pancakes. No more Biergarten for me. read more