They would patch my tire Because they said it was way to stretch even though the tire was not stretch They were very disrespectful to me read more

Happy that Big O had my specific tire, but had no experience with this particular Big O Tire shop in Cypress (used the Orange one for years, so was hoping). Glad I went. Josh was friendly, an obvious moto-head like me, and really seemed to care about what I needed - new shoes for the Stang and they even tried their best to align the front to their best abilities (they don't do shims). Because they couldn't 100% fix the alignment issue they didn't even charge me. Great shop and will use them again. Highly recommend. read more

Bait and switch store. Lured in with a coupon for an alignment and rotation, and was told I had to buy 4 new tires. The tires were still in very good shape. 3/16 tread left on the tires. The manager was a complete jerk too. Total rip-off shop. read more

I had a looooong to do list on Saturday morning for the Labor day weekend and wanted to get them done early. One of my items to do was to get an oil change. I had a coupon for another known repair shop and it stated on their flyer that they open at 7:30a.m. but alas, I was there till 7:45a.m. and it was still not open. Yelp was there to the rescue as I searched the surrounding area for a place to get my oil changed early in the morning. I started calling down the list of repair shops with no answer until I came down to my 4th establishment on the list which was Big O Tires. John promptly answered my call and inquiries regarding open times, timeframes and approximate price. I anxiously answered that I was on my way since I was behind on schedule. I arrived and was greeted with a friendly smile and acknowledgement from John. This Big O tires is on the cross streets of Cerritos and Valley View. The counter area is cool with black and white linoleum flooring with strung colorful flags. If I was guessing, they were going for a race car area motif. Also, the mechanics looked neat and tidy in their uniforms. This facility has a small waiting with Automobile & Drive! magazines, coffee, TV and vending machines while you get your car serviced. If you are hungry, there are several restaurants available within walking distance from this establishment. Hmmm ramen. John informed me of repairs items that needed to be address and information of their products, warranties and performance expectations. I had a brief opportunity to speak with John while my car is being serviced. He is easy to talk to, friendly, informative, diligent and provided excellent customer service. My car was serviced promptly and I was back on the road. I am happy with the service I received. I especially like that they gave my receipt in an envelope so that I can keep track of my services and that they are open 7 days a week. They are even open on Labor Day. Sweet! read more

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Great price for 4 new tires very nice people and had them on my car balanced and all in 35 minutes.

If you want honest advice and help you have to go to Big O Tires in Cypress. Go see Selso and Josh you will not regret it

Store Mgr-Josh and the guys always do a great job!, the wait time is minimal, and the quality is always there. Check them out, Thanks Josh! Bill_G read more

Fantastic experience. Customer service was first-rate (shout out to Alonso). Tire service was quick and efficient. Adian did an excellent job on my car. For sure, I would return there for all my tire needs. read more

This is the second visit to Big-O-Tires after being scammed at American Tire down the street with broken promises. Upon entering Andy and his team took wonderful care of me. The first time I waited only 20 mins and my car was finished. They gave me honest prices and were fair on what actually needed to be done. The quality here and customer service is far beyond what I've received elsewhere. I will be bringing all my cars here and referring my family here as well. Thanks again for the 5 star service! read more

Josh & Eric were super helpful even after closing hours. They helped replace a rim and a short period of time. Thanks guys

Went in on 12/27/19 to get a tire changed. I spoke to a gentleman about needing only one tire, needed something cheap. Gave him my tire size and he gave me a price and had the car done in about 10 or so minutes. Definitely Recommend place. read more

Big O Tires - Tires Near Me - Cypress, California

Stopped by to fix an issue with my tires and they quickly helped with assurance it wouldn't take long and wasn't as big of an issue as I worried. The staff is amazing! read more

Fantastic service no pressure salesman. Just the facts and options. I am very happy will be spreading the word.

Excellent service once again. Hadn't been here in years having just recently moved back to the area. Sean helped me out today with an emergent tire repair, and answered all my questions for further tire options as well as alignment for my other vehicle. I'd give him a six star but they only give me 5 . Thanks Sean! read more

Excellent service! I arrived about an hour before closing and Andy was able to get my tire fixed and get me back on the road quickly. This wasn't my first visit here and definitely won't be my last. Thank you! read more

First class all the way. Hooked me up w Nitto Grappler A/Ts spring 2017. Great price and great service. Fixed my tire w nail - no charge - and quick. Easy in and easy out read more

Big O Tires - Tires Near Me - Cypress, California

TI had a great experience. I went in to have a tire that kept losing air fixed. They spotted really bad wear on the inside of my other tires due to miss alignment. Also my breaks (I have known for two years they needed to be done. They got me all situated and I can really tell the difference when driving my car. It was nice that they had my tires in stock and were able to get everything done quickly. They have a good safe covid set up. Employees are very polite and helpful. Great job and highkey recommend read more

My go-to place for maintenance. I've been a customer for years. Prices are very reasonable.

Excellent customer service great attitude needed a flat tire repair fixed in less then 25 minutes at a fair price and on my way

After grabbing four new tires they gave us a nice alignment and tire rotation post new tires I would definitely go there again thanks to the manager for being so good and loyal to his customers. Very quick and efficient service I would definitely go there again read more

Excellent service ! I will come back anytime my Chevy van needs service. I refer them already to my family read more

We have been bringing our cars to Big O Tires in Cypress for a number of years. They have always been friendly and professional. Recently, we brought our 2009 Genesis in for service (oil change and some other regular maintenance). Shortly after pick-up, we noticed some leakage, which could have been their fault or might have been coincidental (the car has almost 200,000 miles on it, afterall). But Big O did not try to make excuses, argue about whose fault it was, sell us anything, or charge us for the extra parts and labor; they simply fixed it all for no additional cost. They are hard-working and very good at what they do. We trust them with our cars and highly recommend them for good, honest work at a reasonable price. read more

Click bait promotion. I came here to get my wheel balanced and called to confirm that I will use the coupon posted on their website. The owner confirmed and when I came in. When I arrived the gentlemen checked the mileage tire of the car. He told me that I will be serviced next. I reminded him of the coupon and lo and behold there was a "free" wheel alignment check for like 90 dollars if need be. I told him it was not necessary as there is no problem with the alignment and I just needed my tire to be balanced. After an hours or so. They called me to say they cannot perform the balancing because my tire is 7 years old! Hello didn't they check the mileage and tire before they accepted the work? Why let me wait for an hour to tell me that? Also when I was retrieving my car another customer tried to apply the coupon and lol and behold they didn't want to accept it because of the model? Another lady just want to add air and they recommend a new set of tire! Which incidentally they told me to get even if my tires are 90 percent still new! Went to pep boys and had my wheel balanced with no issue! Click and bait when you come in this guys will up sell you! There are much better tire service that you can go to. read more

Pleasant helpful stayed late to fix a flat tire for us was absolutely fair on charges. Newer owner and just a really nice shop!

Got two tires free and came out a happy man. Enough said.

On Friday, 8/10/18 my company car, a 2016 Ford Focus, started making a thumping feeling on the floor board. This is a company car so I did what I had to do on my end and took it over to this location. I worked with Sean and he did a great job. Let's be real here. A person in Sean's position can have a difficult job because he's often the bearer of bad news telling people how much their car is going to cost to be repaired. This was the case with my car, but Sean was open, up front and honest with me. His mechanics used their best judgement on what the problem was, but there was a chance that their solution might not resolve the problem. I'll be honest and say that I thought this could be his way of trying to screw me over for more money. That was not the case though because the mechanics were right the first time and now the car drives like it should. Hats off to Shawn for his honesty and to his crew who got my car going on a Saturday when I'm sure they were busy. When the owner of my company asked me if I received good service I was able to tell him that I did without a doubt. Needless to say, we'll continue to work with Sean for any further issues that could arise with our company OR personal vehicles. Thanks again Sean. read more

Amazing customer service! They took us right away. Quick and easy. Staff was very helpful. We'll come back.

Affordable. Reliable. Didn't try to upcharge me. Josh was very up front on what oil my car called for but when I request the regular blend he honored the request and didn try to slip in some BS charge to get more $$$. For me, that's a sign of a great business. Will definitely go back for the next oil change. read more

Wow! Amazing service and work. Bought my tires from Big O in Costa Mesa but the Cypress location is closer to my house. Came here on a Saturday morning for tire rotation and to fix a nail hole and they had me out the door in 40 minutes. Sean W. was very polite and a big help. Sean F. jumped right on the car and had me all buttoned up in less than an hour. Definitely coming here for all future tire related needs. read more

I brought a tired in to get patched on Christmas Eve and they finished in about an hour and we're super helpful and friendly, I went to pay and they told me Merrry Christmas it's on us. You don't have many good companies like that anymore. I highly recommend them and will continue to do so to friends and family. read more

First time was a great experience and I will be going back!!! The same day service,that's very important to me and my lifestyle. read more

Josh is the man! Very knowlegeable on car maintenance. Competitive pricing and he even helped with the rebate efiling. Highly recommended.

Robert totally made my day. I started at Toyota where they quoted me $700 plus for tires and alignment when I went in for my routine service which I knew I needed tires. Big O had a buy 2 get two free on a quality brand tire and he quoted me an even furrher discount. The service took about an hour and when I went to pay Robert told me I did not need an alignment which brought my total from $460ish to $344 with 3 year warranty. Not many sales people will tell you what you don't need, especially if you don't know. Weather or not i could have gotten a better deal I felt like I got a good one and I will definitely be back and refer others. read more

On Dec 5th I dropped off my car for a oil change and when I got home I checked the dip stick it was a 1/4 inch over the max line.

Joe was absolutely sensational! Thank you for your service Big O Tires! You guys have certainly turned things around and I'll be recommending your shop to everyone I know! Keep up the great work! read more

Josh and the Big O Team were so efficient, fairly priced, and had great customer service! I had not realized they did OIL CHANGES, but when a family member had work done there, I will not go anywhere else again! They are AWESOME!!! Convenient and very friendly! read more

Such good people! They removed a screw and repaired my tire at no cost. Thanks for the great service!

These guys are great, I needed a tire repair ASAP and Robert got he guys to get it done in minutes. I highly recommend the customer care and service at Big O Tires #5858. Thanks guys read more

Needed a tire patch today and swung into Big O Tires on Cypress Ave! This was my first time into their store and they patched it for free!! I was blown away (especially since the tires were not purchased from them). I will be back for all my future tire needs and will be recommending them highly to friends! read more

Josh and team are fair, honest, friendly, and knowledgeable. I am a long-time car owner and spent 20 years in the automotive industry, 7 of them as an automotive service consultant. Under Josh's management, this is the automotive service place you've been looking for. read more