Love this place! Never as busy as the other locations. They do a great speedy job!…read moreHighly recommend getting your tires insured! They replace them anytime something happens for free. You just need to buy the warranty for like $35. Best place in town!!!

Love these guys so much they're the best! Very communicative and friendly. Also very fast.read more

Zach and the boys really helped me and my family out. I was packing the car to leave on vacation to…read moreNewport and noticed the low pressure sensor on the dash. it was considerably less than the others so I assumed i must have a nail in the tire! I called discount and they said come on down and they will get it checked out. once I got down there I was met with a line out the door. I asked the guy in front of me how long he had been there, he replied 30 min and the line hadn't moved. great. I stopped a tech outside that was talking to customers and asked what's the average time for what I needed and explained I'm literally leaving town right now, he said maybe 2 hours. ugh. by the grace of god my first call just so happened to be Zach's location. friendly, nice, and understanding of my emergency. I drove over, they plugged my tire, did a quick inspection since I was driving a long way, and had me on the road in 30 mins.. unbelievable service. I'll never go anywhere else.

I personally dealt with Zach. He helped me find the right tires for me after discussing multiple…read moreoptions and pricing. During the service I was also told about my TPMS sensory's battery health, and was told I had a few with very low battery life. I was then given a great rate on replacement sensors. This saved me money as the tires were already off the rims. I would also highly recommend getting an alignment if your car has not had one in along time. I was way out of spec. I am glad Zach recommended it. I now noticed a huge difference on the highway with less road noise and better tracking. I would highly recommend this location.

They performed the work requested without the used car salesman approach. Alex is first class, and…read morethis location appeals to me more than the others. Midas has been around for a long time and that kind of heritage is a positive. I trust them in standing behind their reputation. Confuse me a long term customer.

Terrible customer service & customer experience. Staff is unfriendly, specifically John up front…read more Don't waste your time here. Their ratings are low for a reason

Upon leaving work I realized that my tire pressure light had came on and when I looked at my tires…read moreI noticed that I had ran over a nail. Unfortunately I was still 30 min from home and I didn't want to risk popping my tire on the way. I drove over to discount tires which was down the street from me but they had rows and rows of cars ahead of me and told me that it would take up to 5-6 hours just for them to take a look at mine. Thankfully Big O Tires was around the corner and I spoke to Jared on the phone who said they would be able to get me taken care of right away. Big thanks to all the guys here ! Everyone was so fast and friendly I was able to have my tire taken care of immediately and was out in less than 30 min.

Booked the free online alignment inspection. They went ahead and did a paid alignment without…read moreshowing me the before-and-after printout or telling me it was actually out of spec. I still don't know if it even needed an alignment. The car still pulled afterward. When I brought it back they found a bubble in a tire. If you use the free inspection here, get the readout in your hand before you approve anything. Don't let them skip that step.

Tony and his team are very honest and professional and I highly recommend them I have been driving…read morefor 70 years bought my first car when I was 14 a 1941 Buick for $100 and drove it for 6 years and have had many cars since. I needed brakes on my Lexus and Tony got right on it saving me about 1/2 of what the Lexus dealer wanted. On a busy Saturday morning it only took 2 hours and to top it off they gave me the military discount. Tim

Horrible customer service. Mechanic also doesnt know about fixing issues like he should…read more Beware. .

Good communication on parts availability for my 2009 vehicle and in general. I was a little…read moreconcerned when the ownership changed last year, but they seem to be even better than before. One hassle is they don't take checks and make you pay the fee if you use a credit card. It's a PITA to pick up cash at the bank, especially with a limit on ATM withdrawals. I expect to continue to bring my car there.

Quality of work and honesty with what is needed. Friendly crew as well. Can't think of taking my…read moreBMW anywhere else. Steve Newman

I had the best experience with Brandon. Never felt pressured, helpful and very professional. Buying…read morea car is very stressful. Brandon was personable and made my experience a joy. Alex kept me company laughing and reminiscing about my beloved car I was letting go of while Brandon did paperwork and it really helped. The showroom is clean and relaxed with peaceful lighting. Facilities were clean and well stocked. The paperwork with accounting is updated with great new tech which was fun to see. Again, no gimmicks or pressure. If you're in the market and want an easy experience, I highly recommend this dealership.

I had a great experience at this dealership with Khoa. I didn't feel like I was with a car…read moresalesman, I felt that I was hanging out with my friend. He is a car enthusiast himself and very knowledgeable. He was translucent and cared more about getting me into the right car than a quick pressured sale. Also you can use him for any car that is listed on the Penske auto mall website. If you need a new or used car, hit up Khoa for a smooth non pressured transaction. Blessings

I was hit by someone on my company car. Nothing bad but enough to need to be repaired…read more The person's insurance company, which was progressive, sent me to Kaizen Collision Center and I'm glad they did. They were very professional and the work they did was very good. Although I didn't have to pay, I did get a copy of the invoice and the pricing seemed very reasonable for the damage there was. I would not hesitate to go here with my personal cars as well. If you need body work or collision repair or just a paint job, I would definitely consider the folks at Kaisen Collision

Just left the Gilbert location and had the privilege of working with Jaden. He was experienced and…read morekind. He took care of me personally and handled the matter right on the spot. It was an easy scheduling and an easy appointment, but I also had a lovely conversation with the front desk manager. Clean location with an amazing staff. Thank you, Jaden and team for your hard work and quick resolution. I will definitely send all of my business to you.