Just bought a new 2015 Mirage from Biggers Mitsubishi last week, and i love it! I love this place, and the environment! Over the years i have built a relationship with many of the staff members...Jose (finance manager), Emal (general manager), Nathan (used car manager) and our sales person Jim Casey. The 4 of them always go above and beyond to make the deals go smooth and quick. You don't even have to negotiate, they always give you the best deal with your situation, no questions asked. Jim is on the spot with showing all the features of the vehicle your looking at, and will even show you other models which may have that little something "special" which will make the car your buying even more enjoyable. Nathan is always a smiling face, and Emal trys real hard to be the serious one, but he is a softy lol. Jose gets your paperwork done and shows you all the options for extended coverage which could save your butt!This team at Biggers is once again amazing, and i wouldn't buy a car from anyone else. You have out done yourself, and continue to do so. If you don't believe me, walk in and ask for this dynamic duo and you will leave feeling and knowing you just made the best purchase of your life! read more

This is now the third new car I have purchased from Biggers Mitsubishi and as always everyone I worked with was amazing. Initially went to look at used cars since my pup would not get in my car any longer for some strange reason or another. Izaiah is great, he actually got me into a brand new 2019 Outlander Sport and Nate made sure that I got it to the payment I was needing to get to. Izaiah is an excellent employee and really listens to what his customers are wanting, being a female I get nervous myself going to dealerships by myself especially the day I went to look at cars, Nate the gentleman that sold me my last two Eclipses was not there. Izaiah got me the car I was needing and more. I love working with the team at Biggers and am sure I will be back to buy my next car from them. They truly make you feel like family when you are shopping for a new or used car and myself as well as my family will continue to purchase from Biggers Mitsubishi for many years to come. Oh and by the way my crazy pitbull jumped right in the new car. Thank you Izaiah and Nate, and sorry for the entourage that followed me that night to the dealership. read more

I leased my Mitsubishi Outlander from this dealership, I live far away about 1 hours' drive from this dealership since only they have the model I wanted, I contacted them through website and they reached me almost instantly. they are very straight forward on the phone and answered my questions honestly. I eventually drove there and the sales Tyler Pergrem and Production specialist Jim Casey were both very kind and down to earth, no upselling, no pushing, no number game playing, no hassle, , the whole process was easy and relaxing. It was a really awesome experience, and that changed my view of car sales person! I encountered number game playing, fake ads and empty promises from other 2 dealers before this one and really hated those car sales person. I thought every car sales person are not honest due to those encounters. But these people in this dealership total standout and make me believe that honest car sales does exist! Strongly recommend! read more

I went to Biggers to test drive the Outlander Sport as one of my options for a new car. I had a lease coming to an end and wanted to find a car to replace it. My salesman, Anthony, was great right from the start. He didn't dismiss me because I said I wasn't ready to buy that day. Instead he provided the best service. He asked me what I was looking for and showed me the car that fit my qualifications. Before we went on a test drive, he took me around/in the car and explained all of the features. He showed me all the parts under the hood and what they did/meant. The test drive was good and I asked about numbers afterwards. The price was exactly what I was aiming for. After taking some time to think and look at a few other vehicles, I went back to Biggers to buy. It's a great car and everyone at the dealership was friendly and helpful. I would recommend them to anyone looking to work with people who truly know what they are doing. read more

My daughter and I were out car shopping last month and stopped in at Biggers Mitsubishi in between appointments at other dealerships. We were warmly greeted by Edwin and before we knew it, we were buying a car! To me, you have to like the salesperson as much as you like the car, and I just can't say enough about how friendly, personable, and knowledgeable Edwin was. The used car we test drove ended up being "the one" - but if it wasn't, we would've waited until Biggers had the right car for us just so we could've bought from Edwin. Of the 3 dealerships we visited that night, he was the only one who took the time to fully explain all of the car's features. We also have to give a shout out to Business Manager Jose - I've never enjoyed signing paperwork at a dealership as much as I did with this purchase. Stop in and see the team at Biggers Mitsubishi, you won't be disappointed! read more

I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the service team since then. And now I wanted to upgrade my drive to an Outlander. I worked with Darien Ivery who was very personable and knowledgeable about the Outlander and answered all my questions and walked me through the buying process which was very straightforward. Also allowed me to take a couple of Outlanders for test drives. Also worked with Jim the credit manager to close the deal. He also was personable and put me at ease during all the forms requiring my initials and signatures. OVERALL, I give Darien and Biggers Mitsubishi an 11 out of 10. And look forward to working with them in the future. read more

Bought my first new car from Biggers Mitsubishi yesterday. I am used to dealing with used car dealers and the difference is like night and day! The sales consultant I spoke with was Anthony Muffoletto. He was very friendly, patient and knowledgeable, answered all of my questions thoroughly and wasn't pushy at all, very laid back. That was an added bonus, I'm used to being pressured into buying a car and regretting it not long after. Over all I'm very satisfied with my experience with Biggers, all of the staff members I spoke with were friendly and willing to answer any of my questions. The building is clean and the deals they're offering on the 2016's now are incredible! I strongly recommend anyone considering a Mitsubishi to pay them a visit, you won't regret it! Thanks again! read more

After countless negative experiences I finally received the type of service and respect I was hoping for. Thomas Bitner with Biggers Mitsubishi was phenomenal. Not only was the car precisely as advertised online, but I was not pressured, hassled, or made to feel anything other than valued. I felt a genuine honesty with Thomas and drove away with the car I wanted at what I feel was a reasonable price. I can 100% recommend this dealership as well as Thomas if you are looking for an excellent experience. I am not one for writing reviews, however, I felt compelled to do so here. After so many negative experiences with dealerships and salespersons who were shady, pushy, overly aggressive, dishonest, etc......this was truly refreshing. Thanks Tom!! read more

I've been a customer to this location for about 12 years... just leased my 7th car from them!!! Emal is so awesome and seems to really try his best to give us the best deals... he has yet to let me down. My dad considers him family. I have been going through Jim the past couple cars but Anthony helped me this time and he was a trooper handling all my questions and making things as easy and as fast as possible. He was very knowledgeable about the car I was buying and offered his own personal cell number for me to call or text him at anytime with questions! Can't beat that in a sales man. I have sent over numerous customers to this dealership and the best part is you get a bonus for referrals. Over all I would give this dealer ten stars if I could :) read more

I recently purchased a 2016 Outlander from Biggers Mitsubishi and my experience was unlike any other. I've bought vehicles from here previously and the customer service of everyone in the building is what brought me back. Every single member of the Biggers Family seemed to go out of their way to make sure I got the SUV I wanted. Most importantly my Sales Rep, Thomas Bitner listened to what I wanted and needed in the vehicle I was searching for without pressuring me to buy instantly. When it came to working numbers, Thomas, Emal and Jose worked together flawlessly to get me to the price point that worked best for me. The process was quick and fun, who can say that about buying a car!?!?! Thanks for the great service - Keep up the good work! read more

Another fantastic experience with Emal, GM, Nate, Finance, Jim Casey, sales. Today my daughter made her first car purchase, and these guys took awesome care of us, as always. This is the fifth car we have purchased from Biggers and they have always gone above and beyond. Have to thank Mitchell, who survived my daughter's test drive and took down all of our prelim info. We kicked tires, drove a few cars at several other dealerships, but none of them came close to the caliber of car/financial deal or making us as comfortable as the Biggers Mitz team. If you are looking for the best deal, with great service and expertise, go see these guys! read more

I could not have asked for a better group of guys to do business with. Very professional, courteous and knowledgeable about their fleet. Jim Casey and Brian Hess worked together to make me a proud new owner a 2011 Mitsubishi Outlander Sport 4WD. There is a reason why they've called Jim "Salesman of the Year" for numerous years and I am glad that I got the chance to find out why. Brian gave me a very good deal on my trade-in and went above and beyond to make sure that I was happy. At the end of the day, that's what doing good business is all about. Without hesitation, Biggers Mitsubishi is the way to go... read more

I would (and do) recommend Biggers to anyone I know. My family has been buying cars from them for years and I just got a 2012 Outlander Sport this week. Nate Hughes and Josue Maciel were my go-to guys and we amazing in helping me stay in budget and finding the best car for me. Both were willing to text me and keep me updated on new cars coming in and both worked hard to find me the best price and stay under my monthly payment limits (they both dealt well with my laundry list of wants and needs as well). I got the best car for me and don't really see a reason to go anywhere else. Great guys and service! read more

This is my families 4th Mitsubishi and one was bought out of state. I've done considerable research on the car and dealt with many Mitsubishi dealers. Biggers has them all beat. They may not be the biggest, but they are hands down the place to go to. They offer a lifetime warranty out of the gate, we've bought 3 out of 4 is our Mitsubishi's from Jim Casey and will continue to do so. Fair, honest and reliable. Calls when he says he will call. Follows up and through. Found me the combination and package I wanted and continued to check in. Ask for Jim Casey, he is approachable and kind, honest and fair. read more

Another great new car buying experience. I have made several purchases from Biggers Mitsubishi over the years and once again my sales person Jim Casey made it as easy as it could be. He guides, rather than pushes you thru the decision process in as friendly and helpful manner. The entire staff is great and the product is outstanding. I have owned a lot of different vehicles over the more than one million miles I have driven in my lifetime and have found Mitsubishi to be the very best vehicle for the market. You add the Biggers buying and service experience and it is an overall WIN WIN!!!! read more

Went in today for some routine work and after they washed the car the service manager (I believe), Keith, noticed a splattering of tar all around my car (which I knew something was all around it but due to weather and life totally forgot about it). He could have left it as is considering it had been there for a few weeks but instead he took the time to hand wash it off with some (magical... To me at least) solution and they rinsed it and dried it again. I TRULY appreciate the extra steps he and his "team" took. Thank you, Keith and the others in the service department! read more

When you find a quality dealership, you stick with them.I have been coming to Bigger's Mitsubishi since 2001 and couldn't be happier! Just over a week ago I got my new Outlander Sport with the help of Josue Maciel my salesman. Salesmen like this are few and far between! Every question I came up with Josue was able to answer to my satisfaction. He let vehicle speak for it's self. His expertise in all aspects of the process made it very easy and enjoyable. I highly recommend Bigger's Mitsubishi and Josue to the car buying public.You won't be disappointed ! Thanks read more

David was great! I was there for an oil change but ended up not being able to drive my vehicle. My car was 11 years old and couldn't be fixed. Jose from service asked him to show me some vehicles. He did and was great as I really wasn't in the mindset he wasn't pushy and understood my situation. David was very knowledgeable and I told him I would be back after my husband got off work and we could talk about things. We did come back and David showed us both the vehicles again. We ended up purchasing the outlander. I would 100% recommend working with David Payne. read more

I was very pleased with the service received at Biggers. Jim Casey (Sales Consultant) and Nathan Hughes (Business Manager) were both outstanding! They made my whole purchase experience of an Outlander Sport so seamless and efficient. I felt very comfortable and Jim was pleasant and not pushy at all -which I appreciated a lot. Nathan was friendly and very thorough with all the paperwork. Overall, I was impressed with their service and would in a heartbeat recommend that you ask for both of them when you go to Biggers. :-) Thank you SO much again Jim and Nathan! read more