The staff was amazing. They were very informative and made suggestions on what was needed Our bike…read morewas repaired and was ready when promised I would definitely recommend them to others. Their prices were very good.

Stop selling me service I don't need, stop being cheap. The pushy salesmen need to stop coming off…read moreas desperate. The corporate culture here by Mike Tenbusch needs a refresh.

Always quick and exceptional service, my go-to spot for bikes, strollers or anything tire relatedread more

I found this shop to be extremely helpful and very knowledge. The owner is such a kind and gentle…read moreperson I am happy to give him all my business.

I recently had my vintage Schwinn WorldSport completely overhauled at Sun & Ski Sports. Although I…read morewasn't available for the initial drop-off, Blake was incredibly helpful, insightful, and knowledgeable about this specific vintage model. When the work was finished, I finally had the chance to see the final product and meet Blake in person. The results definitely exceeded my expectations; the bike rides exactly as I imagine it would have coming straight out of the factory. They were also able to source parts and offered recommendations for modifications in the future. Furthermore, the pricing for the labor beat every other bike shop in the area. I would highly recommend Sun & Ski Sports to anyone in need of high-quality bike maintenance or repairs.

The absolute worst return policy. Incredibly rude staff. Terrible customer service. Buy your sports…read morestuff from somewhere else trust me.

Called to get information about tuning up an old mountain bike. Great customer service! Will be…read morevisiting soon.

i brought in my bike because the chain got jammed while i was moving. My g son (2) lost it and we…read morehad to wait in the car. they fixed it and loaded it in the car for me and did not charge me. i will be a customer for life.

I flew into Dallas with my bicycle to continue training for an upcoming race. After reassembling…read moreit, I needed some brake adjustments and stopped by Bike Mart Richardson near closing time. Despite the late hour, they welcomed me in and provided exceptional service. I came in expecting just a brake adjustment, but they went above and beyond--tuning my derailleurs better than they've ever been. The bike ran like new when they finished. They even took the time to recommend some great local training routes, which was incredibly helpful since I'm not from the area. The combination of their technical expertise, willingness to help at the end of their day, and genuine friendliness made this a memorable experience. If you're in the Richardson area and need bike service, I highly recommend Bike Mart Richardson. They turned what could have been a training setback into a seamless experience. Thank you to the team for taking such great care of me and my bike!

Took 2 bikes in to Bike mart Richardson for a tune-up. 2 weeks later they called me and I approved…read morerepairs. They then called me and told me the bikes are ready. Went to pick them up. They wheeled out a bike with 2 flat tires and no repairs completed. Horrible overall parts and repair service and way overpriced. $20 to change a bike tire plus the cost of the tire. GO SOMEWHERE ELSE!!!!!

I was gifted an adult tricycle that needed to be assembled. I assembled it myself, but had trouble…read morewith some parts. I contacted Cadence Cyclery to come out to fix the chain and brakes. Damon exceeded my expectations! Not only did he make sure my trike was ready, he replaced a tire that had a busted inner tube, at no cost to me. He took his time to make sure all parts were working. I couldn't be more pleased. His prices were also reasonable. I would definitely recommend using their mobile service. I didn't have to worry about fitting my trike in the back of my truck, which would have been a hassle. Damon's mobile truck is like a mini bike shop on wheels. My dog and I have been riding around the neighborhood in our new ride!!

Terrible customer service. I put a bicycle in for a tuneup and it required some new parts as well…read more I received a phone call and a text stating the bike was ready. So I went to pick the bike up, was told it was good to go, paid the $500 + bill, and only after I paid did they tell me the bike was unsafe to ride. They waited until after I paid to let me know my bike is unsafe to ride. There was a pre existing crack in the frame that I was not aware of. It is very seedy to knowingly let a customer pay for something they know to be unsafe. I tried to see if we could work out a deal to where I paid for the parts put onto the bike, or for any kind of resolution, knowing they did work on the bike. But, I was told it was not their problem. Per the owner's response: "The crack was found after the work was completed." Let that sink in. I paid for a "New Bike Feel" tune up package and the first thing of that service is (per Cadence's Website) a "Full bicycle strip down & overhaul of the frame (includes bottom bracket, hubs, & headset)." The location of the large crack was down on the bottom bracket. The second the front chain ring was pulled to service the frame and bottom bracket, the mechanic could clearly see the gouge and crack, work should have ceased on an unsafe frame, and I as the owner of the frame should have been notified in order to either approve any continued work, or to tell them not to waste their time servicing an unsafe bike I can no longer ride. However, we are being told the crack was found AFTER the work was completed. This tells me that one of three things has occurred: 1) At best the mechanic is inept and missed a clear safety concern while he was working on the bike (what else has been missed while servicing the community's bicycles?) 2) That they did not deliver on their promise to service the frame and bottom bracket and that is why the crack was missed until after the other parts were installed on the bike. Either way, they happily and greedily took my money. 3) This was an intentional act and they weaponized ignorance for a money grab by a seedy and greedy shop owner. Anytime I have dropped something off at a mechanic, whether it be a bicycle, my car, or even my lawnmower, the second a safety concern was found, I was notified of the matter for it to be addressed. I've even been told by mechanics that they will not work on my truck because it is too old, too worn out, and flat out too unsafe. I can respect that because it was honest and the shop was not going to let me waste my money. I paid for the work done because it was right and moved onto a new vehicle. However, here we have a shop that will either miss something completely and claim ignorance. Or, we have a shop that willfully and intentionally wastes your money knowing that they are working on an unsafe product you should not use. The shop claimed they called me (which is technically true), but I have a text stating the bike is ready for pickup and voicemail stating the same thing. Even when I was standing at the cash register, chatting with the sales associate, money in hand, I was not made aware of the issue. At no time was I made aware of the safety concerns until AFTER they wasted and took my money. One way or another, Cadence made a mistake and refused to own up to that mistake. This shop seems to only care about an issue AFTER they waste your hard earned money. I recommend everyone steers clear of Seedy Greedy Cadence Cyclery. edit 1) including a picture of the crack that was missed until after

I had such a great experience at Playtri Cycling! I brought in my used bike because I had taken the…read morewheel off to fit it into my car and was worried I messed something up. I don't know much about bikes, so I called to see if I could bring it in. They inspected everything at no charge, were incredibly friendly, and never made me feel dumb for asking questions. They even adjusted the brakes I had accidentally messed up and took their time walking me through what they were doing. I really appreciate their dedication to customer service and making sure people feel confident with their bikes. Highly recommend this shop!

Playtri Cycling transformed my 10-year-old bike into something that looks and rides like it's brand…read morenew. The service was wonderful, the workmanship top-notch, and the value is fair. I was amazed at how incredible my bike looked and how smoothly it rode. Huge thank you to Playtri Cycling for such a fantastic job!

Fantastic experience after a frustrating experience with a noisy motor. Chris went above and beyond…read moreto deal with Lectric's service people and then repairs well beyond the basic wheel replacements. This shop will be my only option for all my bike needs in the future.

I love this place. The staff went above and beyond to make sure we were happy and got our bikes in…read morea timely manner.

I'm unbelievably disappointed to hear how they may have discriminated against a group of disabled…read moreadults that were on a community outing. Day programs for adults with disabilities mandate community outings every day. These people are our peers and live in our community and have every right to exist in public spaces along with us. REI asked them to leave because they said they were hindering the business recently. This wasn't a heard of funeral children. These were adults with disabilities exercising their right to live in a community and be in public. They weren't doing anything wrong. Do better. Our community is counting on you for at the very least an apology.

Went here last year before our big trip to Yellowstone National Park and they had a huge selection…read moreof hiking packs and other gear that we needed. I also really appreciated how patient and helpful the people working in the shoes area were. They were very kind and willing to work with my daughter who has always struggled to find comfortable shoes and they let her try on so many different pairs until she found the ones she felt confident in. Great location that's larger than others I've seen, so it also has a great selection!