If I could give them negative stars, I would!! What a horrible company. Prior to them installing about 650 Sq. ft of turf on my back yard, they came out and looked at my backyard. We discussed everything (so I thought) about maintenance, concerns, prices, etc. They emailed me a contract and I signed it. After the work was done, they gave me the same contract, that had a front and back page. I never got the back page when I signed the contract. Didn't know this page exist. This page disclosed that the heat from glass such as windows can burn the turf. Duh, the back of my house is mostly windows. Surprise, several days after the installation, big sections of the turf had burned areas. We took care of the burned from my windows by installing screens but a window from the neighbor is still burning the turf and they refused to come out to take care of this. Their customer service is horrible, from Sales to Sales Manager. Once they get your money, they don't care. read more

The guys came on time cleaned up after every step of the job and were always communicating with me along the way of the project. ALEX and his team were right on point definitely recommend Easy Turf to any one thinking about doing it. They weren't the cheapest but is that saying You pay for what u get read more

Sorry this is late EasyTurf. I needed to write and post this review 4 months ago. We are determined to write a review so people can be apprised of BAD service we have received..but we don't always take the time to write about our GREAT experiences. This review is about 4 GREAT service and customer care experiences I have had with EASY TURF. I wish the customer service in our hospitals were as good as EASY TURF. We are dealing with Cancer in our home and so life is anything but normal. We live in north county San Diego and have had 4 different installations of EasyTurf's pet artificial grass. Amazing service....amazing people. From the initial contact with Kimberly and Vonshay to Jordan Holmen the design consultant on my projects to Cobb Street the manager.... my experience has been nothing short of 5 stars. This is a company you WANT to deal with. Their field technicians David and Daniel also get 5 stars. Every aspect of my experience has been professional, kind and very knowledgeable. They showed up on time for consultation through installations. EasyTurf was very quick in responding to my phone calls. And their follow up was unbelievable. If you are researching artificial grass or putting green companies you need to call EasyTurf first. read more

Jordon came out and gave us extremely helpful information, a quick quote, and we didnt feel pressured at all. We decided to wait a while on getting turf due to unforeseen circumstances, and he never made us feel guilty or pressured and has kept in contact with us ever so often to check in. Once we are in the position, we will definitely be buying from Easy Turf and hopefully through this charming young man! Ps, my husband compared all of the different qualities and prices on turf, and Easyturf was definitely the best choice when price, warranties and quality all were looked at! read more

EasyTurf transformed our backyard from an area that was primarily underused and underrated into the most amazing and relaxing spot on our property. Jordon from EasyTurf was our Design Consultant and provided us with excellent service and amazing recommendations on how we can make our backyard a low/no maintenance yard and yet still have it look beautiful. The whole process from start to finish was just a few days and we couldn't believe how fast and effortless everything was! Since the work has been completed, a day hasn't gone by where we haven't relaxed, napped, played, ate, or simply hung out in our new amazing backyard. Thank you, Jordon! Thank you, EasyTurf! read more

I am extremely pleased with the prompt service and courtesy received by customer service representative Kimberly Adams and the two technicians who installed the turf. Kim helped me every bit of the way and explained what would occur. The technicians, David and Daniel arrived and introduced themselves to me and told me what steps they were going to take and had quaint conversations about life and previous occupations. Thank you and I would definitely recommend Easy Turf to all who want the best product on the market and outstanding customer service. read more

We had EasyTurf installed a little more than a year ago, and then the rains came. Unfortunately, during the installation, one of our yard drains was covered by the turf, leading to me quickly rigging a siphon from a hose to drain it. We called EasyTurf customer service and they sent out David Johnson to cut a hole to uncover it. David is superb to work with and does superb work. He also did some of the recommended PM on the turf. We couldn't be more pleased with our installation. read more

Debated and debated about the investment but now that I jumped in and took the plunge, I couldn't be happier. It looks great and the process was quick and easy. Tons of compliments and it turned out really nice. Installations crew and saleman were all very professional. Thanks! read more

The product has been very durable. I have a large dog and kids putting it to the test and I'm happy with my investment. What really sold me was the rep Ron. His customer service skills are top notch. read more

I have had Easy turf redo part of the lawn, technicians, Daniel and David did an excellent job, very professional . Very happy with their work. read more

Easy Turf and their specialists were easy to work with and schedule my installation. It looks great and makes my house look great.

I had EasyTurf installed in my backyard (approximately 400 square feet). It looks great and is very durable. I have three small dogs that have put it to the test. I no longer have to water or worry about the dog urine killing my grass. The salesperson and installers were very professional. I highly recommend EasyTurf! read more

Thank you Shannon (Easy Turf) for your continuing effort in taking care of the problems. Your men came back and did the brick filler job that was not done to satisfaction earlier. Thanks also for following up on gift card. My friend received it couple days ago. Continue to Keep up the good work and service. read more

After my review, I was called by Paula who apologized for the delayed response. She made an appointment with Mimo, who was very professional and knowledgeable. read more

EasyTurf just finished installing new artificial turf for us in the backyard and we are so happy! We chose the California Natural turf and it looks fantastic. We shopped around for quotes but these guys were not only the most competitively priced, they just have had the best customer service and the most natural and clean looking turf. They came highly recommended by a friend and I can see why. They have been attentive, answered all our questions, taken all our calls, left the workplace extremely clean and have people that are easy to communicate with through email, calls, and texts. Seriously - they are so available! EasyTurf employees are that perfect blend of professional and personable. From Julio who came out to show us the turf and take measurements, to Tony and his crew who installed, to Vonshay and the others in the office - it's just been a great experience for us and we could not be more pleased. Joseph came out to do some touch-up work and I will definitely be requesting him when we pay to have our regular maintenance done every year to keep it looking brand new! Very happy we went with EasyTurf! It also comes with a great warranty that from everything I've heard, they really stand behind so that gives peace of mind for years to come. They just are truly a company that stands apart from the rest, in a day when good customer service is basically a thing of the past. Seriously, cannot give them good enough feedback! Thank you EasyTurf - your employees are rock stars and your product is awesome! read more

I am really happy with my pedigree turf it was installed within a day love the way it is nice and soft on your feet and my dog loves it no more watering or mowing the backyard will look great all year long. read more

Chris, our design consultant, was great. He arrived on time, his advice was good, he was responsive to our questions and he was there on the first day to supervise the installation. We are very happy with the quality of the product and our neighbors have been very complimentary about the look of our front garden and lawn, post installation of the Easy Turf. The gentleman who did the installation was very personable and efficient and he cleared up the site each evening and at the end of the installation. Our only quibble was that he should have tested the sprinkler system (used for the surrounding plants) before he left. When we turned the system on, we found that two nails used in the installation had punctured irrigation pipes and water immediately came pouring out. It took Easy Turf five days to get someone out to fix the problem, after a bit of chasing. This gentleman was also very efficient and personable and he did a good job of the repair. read more

It's been a wonderful experience so far! Extremely responsive people-great looking product! Way better than competitors I've used in the past! The team was very polite, didn't mind me watching them do the different steps to install my new lawn. My 3 dogs love it also. Thank you EasyTurf read more

We invested in Easy Turf for our kids' (and dogs) play area almost 10 years ago, ~2005 or so. This product has held up well to the elements and foot traffic over the years. We chose a medium length cut which, over time, has shortened. Additionally, the volume of 'Nike Grind' has depleted. That said, I am still very satisfied with product which, overall, still looks great!! read more

I must say they were totally professional and a great group of people to work with. From the minute we called and spoke to Mimmo until the team of workers showed up at our door it was very professional. They told us they would be there on a certain date and time, they were there on time and knocked the job out. Went I came home from work the first day, I was impressed at what they had done. By day two, they were finished and the yard look amazing. I would recommend Easy Turf to anyone looking to have artificial turf put in at their home. As a matter of fact, I have recommended them to several people who have shown interest. Mimmo and the crew made it so easy and they were top professionals. We love our new yard, thanks Mimmo, the crew, and Easy Turf. read more

Installation crew showed up on time, worked efficiently, and did an excellent job fitting/trimming the new turf to our irregularly shaped yard areas. Have also been very satisfied with the natural look of the turf once in place as part of our landscape. read more

Outstanding company! We replaced our front landscaping after being attacked by a gopher. The difference in the front is like night and day. The company goes out of their way to help and their agent, Mimio is a delightful man. The workers started at 7 am and worked until the job was completed. The clean up was also exceptional. I highly recommend the company. read more

I had my yard installed a few years back. It was starting to get mashed down because of dog traffic. I recall when they installed they offered a service to "fluff" up the lawn. I inquired on Dec 3rd 2016. Finally around the 2nd week of January someone got back to me. I was put off by this but what the heck. A month later they come and do the service for $125. Today I get a call from them about the bill. Never received a bill via email or in the mail. I asked if I could give her my CC number now. She was really snotty about it so I fired back. She then threatens me with taking me to debt company. I literally was just giving her the CC number. So I can spend over $10,000 on my yard and get responded to immediately and get treated right but when it's a $125 service you take a month getting back to me and are rude on the phone? Says a lot about the company and if I could I would rip up the lawn and get it from somewhere else. You need to treat all customers the same and certainly don't treat them poorly once they've already paid for the main service. read more

I highly recommend easy turf if you are considering a turf or golf green installation! the team is easy to work with, professional, and they stand behind their work. I want to recognize an excellent team of two brothers Alonzo and Alfredo along with Bill the service manager! what a hard working team, very professional and willing to go the extra mile! thanks again read more

Easy Turf installed our new front yard in less than three days. The crew was amazing. They were very meticulous in every aspect of the job. We kept going out to look at the job because we were so amazed at how professional it looked and the guys were very friendly and stopped and talked with us and answered any questions. We told them throughout the process how much we loved it and what a great job they were doing. They were working very hard every day. My husband offered them to jump in our pool to cool off :) They didn't tho. The crew also cleaned up extremely well when they were done. They hosed off the new concrete and everything looked awesome! Mimmo Femino was our sales rep who was very professional and honest. He is great to talk with. He doesn't try to upsell or give you something that you don't want. There was never any pressure to get started. He gave us a list of addresses to look at and make sure the one we picked out was what we really wanted and we actually did change our minds in the process. We did speak with other companies but they just weren't as impressive. They made us feel like they just wanted to make a sale and Mimmo didn't make us feel that way at all. I would totally recommend Easy Turf to anyone looking for a new look in their yard. They are pretty creative and will help with your design. I wish I could post a picture, its awesome. read more

My back yard had been dirt since I bought my house 5 years ago, and when I got dogs they dug holes, created ruts (ditches) from running, and when it rained it was a muddy bog. It was ugly and I was concerned that my dogs would get hurt if they stepped in one of the holes while running. I got quotes from 5 different turf companies and all of them had 4 or 5 holes per square foot for drainage except EasyTurf, which has a ton of smaller holes, more like a colander for better drainage. I finally pulled the trigger with EasyTurf in January. They were a little more expensive than some but probably cheaper than orthopedic surgery and a diminished quality of life for the dogs. The crew was on time and very efficient, finishing in just one day. The turf looks great and my dogs love it. One tip for other customers: test your sprinklers when the installation is complete. They use landscape staples to secure the turf and they might mistakenly poke a hole in your irrigation. If that happens they will repair the irrigation and re-seat the turf. Great customer service from Jason and Kimberly! read more

I am extremely happy and excited with my new front yard. Look greats. Michael Byrd the salesman was great

I had a 640 square foot installation last weekend. It was 105 degrees in the San Fernando valley but the crew showed up on time and got right to work. Everything that EasyTurf says they do, they actually do. I was thoroughly impressed with the attention to detail in the grading and leveling of the surface. Since there was no piped drainage in the space they took the extra time to create a slight incline to ensure that water drains away from the structures. The clean up was spotless and there was no damage from wheel barrows or tools. Very impressed, job well done. I would give it 5 stars except I am under the impression that a perfect score implies there is no room for improvement, which there always is. Specifically, the install was scheduled for Thursday-Friday and I had planned on taking Thursday off from work to keep an eye on things. I received a phone call Wednesday night saying that they weren't going to make it and this was going to turn into a Friday-Saturday job. Not a huge deal but I had not planned on taking Friday off from work. As it turns out, I didn't have to. I knew immediately that I was in good hands and would not need to supervise. I did check in from time to time on the security cameras though to see if any "shortcuts" were being taken which none were. Still, room for improvement on scheduling! The final product is fantastic. The grass feels natural, looks wonderful and should provide a decade or more (according to the warranty) of good fun. I was expecting that "new plastic" smell but there is none. The only issue I need to address is the temperature of the turf in that mid-day summer sun. Bare feet is not an option. Hosing it down is suggested but I'm looking to install some shade sails. Thanks EasyTurf! Money well spent. read more

I had a dirt yard for over 3 years, it was horrible. I love my Easy Turf! It looks great and so far has survived a puppy who loves to dig. It is so easy to clean. It is even easy to clean up after the dog. When I first thought about putting this in I thought it was a bit expensive but dividing the cost by even just 10 years was cheaper then redoing the yard every year and the upkeep with the water and the gardner. I would for sure recommend this to all my friends! read more

I had a great experience with Easy Turf. The management of the company is top notch and the culture of the team is great. The installers are friendly and the product is the best in the industry. I had a friend that chose Easy Turf and he absolutely loved it. One of his comments was " the level of detail was impeccable, there were areas that they could have taken short cuts, but they didn't" That was enough for me. I am very happy with this company and I would do business again in the future and highly refer them. When I shopped around I did not realize they truly do have a unique product that performs and drains like no other turf out there. You do get what you pay for and Easy Turf is by far the best. read more

I would like to thank the entire staff involved for making my front yard project happen. Starting from the moment I dialed them up for an estimate, to Jason and Jordan showing up on time with samples and ideas, to VonShay (sp?) at the office being super pleasant to schedule the job. The Arborist that Jordan recommended and his team did fantastic work, and the EasyTurf crew that performed the install, all exceeded my expectations. If this comes off sounding like an acceptance speech at an award show, it is because my yard makes me feel like I won a prize every time I look at it. It went from a eyesore of a lawn damaged by rabbits, with a diseased cypress tree and unruly shrubs to a beautiful lush, realistic looking lawn in no time at all, less than 2 days in fact. Jason came back to follow up to make sure I was satisfied and I was so thrilled with the result I probably kept him longer than he planned but he never rushed me. So thank you all involved, I will recommend EasyTurf to any and everyone I know looking to make the switch to turf. read more

About ten years ago Easy Turf installed their artificial grass in our back yard. It's been awesome and still looks great. Unfortunately gophers took a liking to the area and several sink holes appeared as a result of their tunneling. I called Kimberly at Easy Turf and she sent a crew out and they repaired it immediately. Great Lady to work with! These folks stand behind their product even after ten years. Simply put you can't find a better company for artificial grass period. read more

We had 3 Easy Turf Technicians at our home to make improvements to an earlier installation. David, Junior and Braulio were very professional, friendly and courteous. They were on time per schedule and very thorough in their work. The turf was refreshed, cleaned and several seams repaired. It looks like we have a new yard!! We are very happy and grateful for their hard work and will have them return in the future for a turf refresh. Thanks guys!!! read more

I have an issue with the install they did so I reached out to them. I was told customer service was a little backed up and it would be a few days. It took them over two months to call me back to schedule someone. That's crazy. Funny how it only took them a few days to take thousands of dollars from me but two months for a very simple customer service call. The worst part is... They think this is acceptable. read more

I purchased this product for the play area in my home daycare. I was assured that it stood up well to high traffic and had been used in other daycare settings. It looked great for the first 6 months and then the high traffic areas started to stay flattened. I followed the instructions for "fluffing" and it didn't work. I contacted the company and was told I would have to pay to have someone come out and re-condition the turf. This was not mentioned to me when I purchased this product, and I am not willing to spend more money on this product when I've only had it for a year. I would not recommend this product. It looks awful now. read more

I LOVE EasyTurf! I've had 2 installations, one to replace a small backyard grass area at a rental property and the other at my home for a dog run. I was very impressed with my salesman Michael Byrd as he helped me choose the turf and gave me design tips for the installation. I used Pedigree turf for both. The install crews were very professional and fast, but with really good attention to detail. I was glad I was home so they could ask me a few questions on my preference on how the bender board would be put in a couple tricky spots. They also graded my dog run perfectly. I also love that EasyTurf backs their product and installation with a warranty. It's well worth the piece of mind to not only have beautiful turf but also know the company stands behind it. Highly recommend EasyTurf, my new grass looks AMAZING! read more

the product itself is quite beautiful. however, we were told by michael that if you have a dog, you need not worry about urine odor, and if you ever do, just spray it down with your hose and it will go away. WRONG!!! in fact, spraying it with water makes it worse, which we found out the hard way. called the main ofc numerous times to get some sort of product to abate the unine smell and never got a call back. VERY poor cust. serv. and turf stinks! we are going w/ a different company to get odor control product. we feel easy turf should cover this expense, but we're through trying to get a simple call back. read more

I can't review the product, only the intro to this company. I went to their HQ to get an idea of product and cost for a small job we were thinking about, roughly 140 Sq. Ft. After showing Cobb Sr. pictures of the area we were considering, we were set up with a free home visit for an estimate. Cobb Sr. could have saved everyone's time had he mentioned that their minimum job cost is $2,600. It's just poor business practice to not disclose things like this when a person visits your showroom. To what benefit was it? Zero, which is the amount of stars I wish I could give. I'm very let down with EasyTurf and their initial introduction. What a waste of time for us and for their estimator, Michael, who by the way, was great, very knowledgeable and friendly. read more

EasyTurf doesn't even deserve one star. I set up an appointment over the phone. Day of the appointment came and no one showed up. When I called to find out what happened, I was put on hold for 10 minutes and then told the consultant had to cancel because it was supposed to rain. Really? I was outraged and really upset that they wasted my time because of the threat of possible rain. The "supervisor" called me back and said it wasn't the rain, but a scheduling error. Worst service and overall consultation experience ever! I guess they don't really need the business and don't care too much about consumers writing terrible reviews. With so many other synthetic grass companies now in the market, DO NOT WASTE your time with EasyTurf. read more

My husband and I were so excited to have our Easy Turf installed. We have a condo with a small backyard, and 2 dogs, and the promise of great drainage seemed to be a fool-proof option! We have had it for about 2 1/2 years now, it is awful. We have had to have it professionally "fluffed", as ANY traffic on it mats it into a flat, nasty looking fake grass. AND even though we walk our dogs, they do urinate on it daily. I have to wash it down, daily, and it REAKS of dog urine. I have sprayed it with deoderizer, vinegar, dish soap, you name it. It STILL smells awful. So, not sure how that helps with conserving water, I use WAY more water than I ever did before trying to clean it. When we contacted the company about it going flat, they told me I need to use a carpet rake regularly on it. So, not so low maintanence. And when I asked about the odor, they just told me to do what I am already doing...and that doesn't work. I would NOT recommend Easy Turf. Their sales are misleading ppl into purchasing a product that does not keep it's form and is NOT pet friendly. read more