Although our dinner didn't go as planned with dishes breaking and us ordering a dish we couldn't eat our waitress was absolutely amazing. Laura C made sure we were okay after dishes broke around us and was able to move us somewhere where we would be more comfortable and was able to help us with our messed up dish. She made the environment feel extremely welcoming and checked in on us as much as necessary. I hope everyone has a Laura as their waitress!!! So so sweet :) read more

The food is very basic. Nothing extraordinary, minus their pizookis. On my visit I wanted to order a seasonal beer that was advertised at the front of the restaurant and listed on the beer menu, but the waitress told me it wouldn't be served for another week. Disappointing. I went to order a different beer and they were sold out of that beer, too. I ended up getting a Snakebite and it was "eh." There are so many fantastic restaurants in the Desert Ridge area, so I say to save your money and go elsewhere. They do have friendly staff. read more

Service is quick without being overwhelming. Food is yummy and in big portions. It's a bit loud but you can still hear your tablemates talk and the decor is solid brew house with a window on the brewing area. read more

BJ's Restaurant & Brewhouse - Fresh mozzarella and tomato salad and bread sticks. - Breweries Near Me - Phoenix, Arizona

The food is excellent. The service is fantastic. I do not think they're using the same supplier for their steaks $31 for filet mignon with salad and a baked potato that's a great price, but I don't think it's the same steak .raised the price and bring the old steak back The pizza is excellent cheeseburgers are great. Chicken is great once again the services is unbeatable. . You need to do supplier for steaks.. read more

The food was ok and the service from our server was great... however I had a $100 gc and they couldnt help me make it work even showing it all was clear , the problem was the manager never ever came to speak to me about it .. the poor server was left to try and deal with it and wasn't getting any support.. so if you ever go to this location and use a gc be prepared to pay with a different type of payment considering Jon the manager is obviously too busy to deal with handling it , but it not checking on the kitchen since I couldn't even eat my salad due to the brown lettuce... Every time we try BJ again we are reminded why we don't eat here! read more

Other than a very inefficient hostess stand this is a great choice to gather with friends. The manager was quick to resolve our reservation situation and had I known while we were there the texts I received that we missed our reservation it would have just added more fuel to an already explosive situation. (And we weren't the only ones) Our server was fantastic, food came out fresh and well timed. With so many choices in the area I see why they struggle if you don't even feel heard or valued. read more

This one sucks so far. How is it 9pm and you are out of everything. Come to BJ'S AND hopefully you are not out of food sad!. Thanks for the burger . Should have left and went to McDonald's Nd got the double quarter pounder and still payed less. The bacon burger is disappointing don't waste your money on it. Only reason you got 2 stars instead of 1 is because it was not your servers fault and she was good! BJ's in Chandler 5 is hands down the best one. Call that manager and ask them what they are doing. read more

BJ's Restaurant & Brewhouse - Bj's menu - Breweries Near Me - Phoenix, Arizona

I LOVE BJ's! They're deep dish pizza never disappoints! They always give a hefty amount of topics and I've never had to wait. The best part is their pizookie - always cooked perfectly with ice cream on top. It's a perfect place to go for a low key night out. read more

BJ's Restaurant & Brewhouse - Hot Fudge Brownie Pizookie - Breweries Near Me - Phoenix, Arizona

We ordered the Brussels sprouts, wedge salad with tri tip, and the ribeye. The first two were ok. The ribeye was horrible. My wife had maybe two bites total, the rest went to the dog. $70 for a TV dinner meal. read more

The food was great and the variety of choices were plentiful. I took my wife there on a shopping trip and she brought our boys back the next time she was out there. They loved it. I had dined at some BJ's in San Diego and some other cities while traveling for business. Always a great experience with a friendly staff. read more

Felt the need to share this stay because it was the first time I've ever been disappointed with bj's! My boyfriend and I arrived and it took almost 15 minutes to see a waiter (yes we timed after at least 5 minutes, and our timer went to almost 10). There were at least 3 waiters that had other tables around us and no one was willing to help our waitress out and get us started while she was able to catch up. When we did finally meet her, she was very apologetic which made us feel so much better. The second issue we had was when my boyfriend's prime rib arrived, there was a huge slab of fat on his meat, making it nearly 1/3 fat. I didn't even want to take those leftovers home to my dogs. It was artery clogging, thick fat. It was clearly a busy Friday night and I would've loved to sit in the bar instead of the restaurant as my preference but as we were forced to sit in the dining room, I just wish our experience was better. read more

Our waiter was outstanding. Most of the food was "good" (salads, wings, kids meal, etc). Bison burger needs to be removed from Menu or replaced by a bison burger that is not a mass produced, frozen patty. Zero flavor and terrible consistency. Didn't let it spoil the meal. Kudos to the entire staff for the attentiveness, including the manager who rectified a slight snafu with our pazzuki read more

The meal is not enough. It's expensive and not delicious. The service is good and fast. read more

It is rather simple for me to give five stars to a restaurant if I personally like it enough to come back, and in addition, if I feel confident to recommend it to my friends. This chain restaurant is one of those fulfiling my criteria; this was my first, but definitely not the last time. Of a variety of menu items ranging from salads and burgers to a rather focused set of steaks, it all looks adequate. I took advantage of a weekend afternoon special, prime rib, and it was worth it. Tender, juicy, flavourful, and just enough accompanying jus of its own and basic aspartagus and steamed vegetables was about perfect set to enjoy this plate. I had a bite of medium rib-eye, too, and will order that one in my next visit. read more

BJ's Restaurant & Brewhouse - Prime rib. - Breweries Near Me - Phoenix, Arizona

We had our wedding reception here 7 years ago today. Here we are and still have amazing service By Stacey "B" (I think that was her last initial). Amazing food, we had the Swiss Burger and Crispy kick'n chicken both amazing. We had garlic butter dipped mozzarella sticks and to top off our amazing dinner Stacey was able to get us the Confetti Pazookie which is new and let me tell you the best cookie I've ever had!! Stacey was so kind, kept our glasses full, she was so pleasant and always smiles , even though we spilled the beer. The restaurant was busy , but lighting was great, plenty of room between tables, management was on top of those tables making the environment so pleasant. Thank you for your service!! read more

Seriously good food and great service! This is the 3rd location I've been too and they're always consistent. The lemon thyme chicken is very tasty and the Margarita flight is fantastic!! My husband had the Bison burger which he says was very good as well. I'll continue to return to BJ's. It has a very nice vibe and everyone is great! read more

Food was good. My disappointment is with the timing of the food. We ordered two plates of boneless wings as appetizers. I also ordered a side salad with my entree. The salad came out at the same time as the appetizers, which was fine. However, all three of our entrees came out less than a minute later! There were three of us at a square table made for four, so our table was extremely crowded. Disappointed in this, since we didn't really get a chance to enjoy the appetizers and take our time with them. read more

My family, friends, and I come to this location a lot as we love the food and the service is usually wonderful! This past experience we had was unfortunately, extremely poor. The waitress was rude and rushed. She immediately took our order which was considerate, seeing there was a larger party ahead of us ready to order. However, when ordering she was almost impolite in assuming we knew everything about the menu. Sorry sometimes things are confusing and there are different specials or deals we like to know about. Then the food came. The food is great I love eating here. Yet, no refills on drinks. My friend asked for a refill of soda, which he got, but no refill on water until we asked. Again can't assume that refills on water are necessary, but we are less than halfway with the meal with two empty waters. Then, as we still have half the meal left, the waitress runs over and asks if we were ready for pizookies. She didn't even ask us how our food was, what else we needed... nothing. Just rushed us on to dessert. Then we move onto the desserts. We got three pizookies, as each of us got one with the meal. Again, food is great I love the October special Spooky Pizookie. We then are just talking with the dessert in front of us and this waitress grabs all three without asking if we were done. We had two half eaten ones and says have a good night. Not sure if she was having a bad day, just busy, or has a bias against younger people, but honestly doesn't give the right to treat a table so poorly. Everyone else around us seemed to be getting refills and a whole conversation with her and we were barely checked on. I never write bad reviews and I hate to write it on a restaurant I truly love, but honestly this was probably the worst service I have ever received anywhere. All three of us have been in the service industry since we were 16 years old and we were just so shocked with the disrespect and horrible service. Don't mean to be rude and I still love the food, but maybe a discussion on bias of tables should be explored throughout your restaurant. read more

In love with their flat bread pizzas!!! Also the brown/amber ale beer..... porter I think. Pazookies, are great as well according to my daughter! read more

Good food and service Great margarita flight. We had a great lunch & will be back!!!! read more

BJ's Restaurant & Brewhouse - Margarita flight - Breweries Near Me - Phoenix, Arizona

I have been to this place too many times to count! Love all of their food as I have tried most of them, and their customer service is another level of excellence! read more

We ordered half a rack of ribs, chicken, Alfredo, and other sides through UBER EATS.. The french fries that came for grandbabies were OK. I added salmon to my rack of ribs and it was so dry and over cooked and freezing cold that I couldn't reheat it. Bread did not come with pasta. Uber eats tries to make so many stops now with their drivers that everything always arrives cold. Gone are the days where you order something and it's delivered to you warm and not over cooked from sitting in a warmer. I reached out to Uber eats and they were so kind to refund me eight dollars including tax on an $80 order that was all cold. I'm wondering is there somewhere else that you can rate Uber eats online for their services? I don't know if the food was already in this condition from the restaurant, or if it came from Uber eats taking so long. read more

The service and the food here is great. Last time I have this place a 4 star... this time they get the fifth star from me! We really enjoyed ourself here. Our server Chris was the best server ever. He gave us great service! Food was great! read more

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There was a roach leg in my steak and service was very poor and slow the waiter didn't give no refills and wouldn't check in on us. read more

BJ's Restaurant & Brewhouse - BJ's Classic Rib-Eye* - Breweries Near Me - Phoenix, Arizona

We went there for dinner last week and we're pleasantly surprised! We had been there before years ago and we're very disappointed. This time was GREAT! We went early to avoid the crowds and we were right to do that! We had the calamari as an appetizer. The Roberta had the salmon and I had the tri-tip Special. Both were EXCELLENT! The steak was the best beef I have had in Years! Flavorful, tender, and a generous portion! We had a wonderful night! We will definitely be back! read more

Went in late on a Friday night w a friend for drinks, and of course, was easily talked into nachos. Place was perfectly busy without being packed. Nice size crowd in the bar area for anyone wanting to go in and people watch or chat. Excellent service. Nachos were a huge portion! Tasted great. Only reason for 4 stars, not 5, is because there wasn't a lot of toppings on the chips. I'm a chips and cheese person, so it was fine with me, but most people want more toppings when they order nachos. :) Chicken that we paid to add tasted great. Enjoy...but don't look at the calories on these babies before you order. Lol read more

BJ's Restaurant & Brewhouse - Breweries Near Me - Phoenix, Arizona

Not feeling the love, BJs. I added my name to the waiting list from my phone and walked there from the AMC. Leisurely pace. Upon arrival, I asked how long was the wait. I was told 30 minutes. Then I brought to the host's attention that I had added my name to the list from the app... He said the wait was 30 minutes. So, it does not matter that I added my name in advance? I asked... Well, you added it 1-2 minutes ago, he said. I wish, I thought to myself. Yes, I wish it would take me 1-2 minutes to walk from AMC to BJ's. But, oh well. Mimi's it is. read more

Ordered a pizza for delivery. Almost no toppings! And the box could have easily been sealed for third party delivery, but nope, zero safety precautions such as a sticker or other closure to seal the box. The managers don't care about quality. Sadddd Update: why is it when you take the time to give honest feedback HERE, businesses give a canned reply and then ask you to take more time to email them separately. Huh?! You have ny feedback, so appreciate it. Don't ask me to do more for you! Clueless business with no common sense. read more

BJs...we've been eating here for the last two years and there are consistently issues with our orders. Today we scheduled a pick up and ended up waiting 30 minutes after at the scheduled pick up time. Then we were told that one of our "burgers was stolen" and so they had to remake it...when we finally got the food, the nachos were freezing, both burgers were freezing, and there was no apology, discount, or anything. So now we have cold food that has been sitting out for 30+ minutes. The service is consistently not good. And I think we have finally reached a point where we will not be coming back. Plus their stupid AI bot that replies to messages of dissatisfaction (like this one) shows they don't truly value their customers. read more

Bjs is one of those chains that is good. Good vibes and good food. This location is socially distancing and all safety protocols were being used. We waited for about 20 minutes for our table. We had a party of 8 so we were able to order quite a few items and it was nice to see the quality stay consistent! The cocktails were good and the ambiance was on point and we enjoyed our time. High key suggest the Brussels sprouts! The pizza was another good addition and it was my first time having it. Parking is easy as it's in a strip mall. The Rose was a fun drink too! Would go back to this location for sure! read more

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Justin was our server and went above and beyond. He was attentive , quick, and very upbeat . Thank you for the positive experience . Dining with a toddler can be stressful sometimes but he kept him happy !! read more

Went there yesterday on my birthday with my dad. I am going to state right now that the server was great, my issue is the quality of the food, and the insanely long time it took to get it out of the kitchen. Salt is an accent to enhance the flavor, not what I want as the main flavor. Everything I had (and my dad had) was salted to death. It took a long time to get my over microwaved French dip, and some of the meat was tough as a boot. The skinny fries were perfect. Coleslaw didn't suck, but I'm not there for the 'slaw. My verdict is it wasn't horrible, but I wouldn't go back. read more

I loved there Hugh choice of craft beers. I had the Papao Orange Blossom. Excellent is all I can say. A hint of vanilla, great taste. Lunch appetizer of short ribs was delicious and not to large. Spicy for sure and delicious'. Clam chowder is amazing and so is the broccoli cheese soup. read more

I ordered takeaway tonight instead of the usual dining inside and was taken aback by the poor quality of food and lack of protein that I ate. The ribs were not even warm and lack of meat versus how good it had been in the past times I ordered with heavy meat on the bones, but tonight was hardly anything, and 9 bones instead of 12/13 ribs. It's not worth the $29 for a full slab. Hopefully next time I'll dine in and the problem will be solved. Even the bones were super skinny like toothpicks. read more

So I ordered their Prime Rib dinner and it arrived beautifully pink but COLD. I'm not one to complain about the food. Let alone returning it but when it's one of their "specialty" items and one of the highest costing items on their menu, I expect it to come out hot. Not to mention that it's meat! It needs to be eaten HOT. Well, needless to say, I spoke to the waitress and let them know about the cold entree. They took out away and shortly there after returned it- clearly seared now but the temp was just Luke warm!!! I couldn't believe it. Ugh.... *Don't bother ordering the Prime Rib* read more

I have been here many times, the menu is very big so you have lots of options. It's a chain restaurant but as far as chains go this one is pretty consistent in there food. They have a lot of different beers as well as allot of specialty ones they brew themselves. I really like their cider, it is one of my favorites it's not to sweet but has that fruit flavor. They are great for large parties. The food is good, the cocktails are as well. I got the daily special which came with half ribs, salad, and 2 sides and also a small pizookie for around $13 so it's a great deal and enough for 2 people to share. read more

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Chris our server was fantastic! Great service and very attentive to my wife food allergy. The atmosphere was good on Football Sunday. We both had a salad and the ahi tuna salad was good but the bbq chicken salad was bland. We will be back because of the great service but will probably try a couple different entrees. read more

We haven't been here in a long time. We sure have missed the prime rib weekend special here. The atmosphere is always relaxed and welcoming. It's defiantly a good dinner date place, or just Sunday dinner place. Food is always delicious and Anthony was awesome. I would ask for him again. read more

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Absolute worst experience I have ever had at a restaurant. Server aamya was rude and very unpleasant. Server did not bring water once. Had to be asked multiple times for help. intentionally did not bring change back after the check. Will never return to the Bjs off tatum after this experience. read more

Soooo good! I got the Tri-Tip & baby back ribs combo with my two free sides, fries and a Caesar salad. The service was great they got our food out so fast! For dessert we got the new cinnamon roll pizookie & the salted caramel, easily the two best in my opinion! *My bf got the rib eye too and he said the price was well worth it 10/10 read more

BJ's Restaurant & Brewhouse - Tri-Tip* & Baby Back Ribs - Breweries Near Me - Phoenix, Arizona