Fast, honest service. Needed an oil change in a pinch, and then discovered on the way there that I also needed my differential inspected and fluid changed. Pricing was fair. Would def use them again! read more

I got an estimate from a local gas station for work on my mini (made by BMW). I called Black Forest to see if they could beat the quote. They could, and they specialize in BMWs and other Euros, so I took it to them. The difference isn't just price; the owner communicated with me every step of the way, he made sure I knew exactly what I was paying for, he made me aware of other potential issues with my car, (without pressure), and he got the job done early. Super pleasant and easy to work with, very accessible, and great communication. I would highly recommend these guys read more

The second time I've taken my beemer here over the years and another great experience. First was to replace a leaking oil pan. Most recently to fix a TPMS problem that had been plaguing me for some time. Joseph's prices are fair and he's a great guy to talk to- learned a lot from him. Disregard the older reviews, as they seem to be from past ownership (which ran a good shop too but you know how people are). Also, wtf is wrong with the review from "Big J." lol- you didn't bring your car to them and then leave a review- lot of morons out there but I've had great service both times I've had my car in. Thanks guys! read more

Couldn't match their scheduling. Ended up at Sterling BMW. However, What a Great move, At the time. $130 for Lifetime Oil and Filter Change. Plus a Full-On Video Inspection. Totally On The Level!! Full Synthetic, Not a Gimmick. Of course, With Me it'll be a Yearly Oil n' Filter Change. read more

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Friendly and trustworthy BMW service at a fair price. Joseph is great and I was very happy with the results.

I called at the last minute to get a brake flush done on my 2012 E92 M3. They informed me that they can accommodate on the same day, so I got there in few hours to be greeted by an enthusiastic team that was professional, prompt, and explained all my options. I even received a significant discount for being a referral from a local Facebook group. They checked over the entire vehicle, explained any concerns, and had me out the door in a less than 2 hours. Awesome, honest, convenient...I would go back to them in a heartbeat for all service needs for my M3! read more

Kind and professional team of experts. They know what they are doing and are very knowledgeable. I would highly recommend them! read more

This isn't your typical mechanic... thank goodness! I am happy to recommend Black Forest Independent BMW!! I found them after having a terrible experience at another local BMW mechanic. At Black Forest, I am treated with respect and appreciation for my business. If I don't understand the issue, they take the time to explain it to me and show me what the problem is. The owners Juan and Daniel are awesome guys. Everyone there is friendly and knowledgeable! I could not be happier with their work and their service. They've also been quick to assist when I am in a time crunch. Give them a chance to service your car - you'll be glad you did! read more

My 2008 BMW M3 car had a loud knocking sound and Black Forest was recommended to me by a friend. Juan diagnosed it and said the knocking sound was coming from my clutch. So we set up an appointment and he did his magic. He was right where the knock was coming from...... the clutch! The clutch was breaking apart and hitting the clutch housing. He replaced the whole clutch assembly and the knocking went away. The whole time he was sending me updates on what's going on. He also fixed my TPMS malfunction. Overall, I am very satisfied with the work quality, great pricing, very friendly people, and I will be going back to them for any work on my car. I highly recommend Black Forest Independent BMW. (See attached photos) read more

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Have had multiple jobs completed here and always satisfied at the end of the service. Been taking my e39 wagon here for 3 years now and will keep going here. The Guys here have really done an excellent job! If i dont do a DIY then i take my car here, especially for big jobs. They seem to be pretty busy and still manage to successfully get all the work done while helping others. They really got it all in control here, got the job done in a timely fashion and they did it perfectly. They have always helped me with diagnosis plus suggesting everything that i need to get done and in what order would be the best to get it done. They even let me take my own parts aslong as its all organized and the right fit, otherwise they get parts shipped really fast plus warrantied. These guys have a competitive price in the area and I find going here with my car is worth it because the Quality of Work Is Professional. Since I have been getting my car worked on here i have never had an issue with any of my services requested, which im really thankful for. I will be returning to them when i need to get more work done. Plus they are not to far from where i live in costa mesa, i always tell the guys here how much i appreciate them. Thank You Black Forest Independent BMW read more

Had an expensive repair job done here ($3800) last year, and it covered a lot of work, including front rotors and pads. My brakes continued to squeak in the weeks after the repair, but I was told that it could just be the break-in period. I sold my car about 3000 miles later, and got a call from the new owner a month later informing me that he found the front rotors to be the originals--not replaced as the repair invoice showed. Fortunately, Black Forest did end up replacing the rotors for the new owner and (after some polite urging from my husband) agreed to refund me $200 for the work that wasn't done. From this experience, I encourage everyone to ask any mechanic who works on their car to walk them through the work that was done and maybe point out the new parts installed, if at all possible. read more

Angelina and Jason were absolutely amazing! They were both so friendly and patient, and their prices are very reasonable. They are both so very knowledgable about BMWs, and you can tell that they really care about their customers and treat them all like family. I came here for the first time for a brake fluid flush on my 535i, however, Jason went above and beyond! He spent time answering all of my general questions about BMWs, and even spent time teaching me a few things! This place is truly a trustworthy and honest independent mechanic shop, and I certainly intend on coming back here for as long as I own a BMW. I left a little shocked as to how genuinely great their service was. Thank you guys for all of your help! read more

Brought our I3 to get a battery replaced, the small 12 volt one of course. Friendly staff and great service, I felt good paying the bill. :-) It is great to know there is a place other than the slow moving and super expensive dealer on PCH, NB. read more

Awesome, Honest, and Quality BMW repairs. These guys are Very knowledgeable about all aspects of BMW's. I brought my 2008 535i to California with 78,000 miles and was in need of a few things. I had them: replace the oil pan gasket, upper control arms, water pump and thermostat, valve cover gasket, turbo solenoids and a couple other things and I couldn't be happier. It's been about 3 months and it still performs perfectly. I compared them to my old BMW specialist in Atlanta, as well as the local BMW dealers here and this was the result. Their hourly prices are all about the same, but you are paying for people who actually specialize in these cars and not just general mechanics. The parts (only use OEM BMW parts) are the same everywhere. Here is where Black Forest excels... 1. They will tell you honestly what needs to be done now, what can wait, and what isn't needed. That is different than other places where they will get the most work each time the car is in. I really appreciated how they took me to my car and pointed out what was needed, and what the result would be. Little things, like helping me understand what replacing upper control arms will do for the car. Apparently one thing they do is when you hit the brakes at higher speeds they help stabilize the car. When worn they make a noise (then described the noise). Taking the time to help me understand the "how and why" it's an issue really helps. 2. If they can cut you any breaks, because if you're replacing part A..:might as well replace part B since we are in there anyway, they will. When I changed my water pump and thermostat it was about $1500. But, they only charged me for the thermostat part and not labor because they were in there to change the water pump anyway. The BMW dealer wanted an additional $800 in labor for the exact same work because the "manual" says it's X to change the pump and Y for the thermostat. They are charging 2x for the same labor. This is such a common practice but not many understand it. Quality isn't cheap, but it is worth it especially when you are talking about BMWs. If you want the cheapest repair possible, I'm sure you could cut a lot of corners at a cheaper shop. If you want top quality repair from BMW mechanics at fair prices, then this is where you want to go. These guys are Quality!!! 100% recommend them without any hesitation!!! I will be taking my car there as long as I'm in Orange County. Trust me, you will be happy with them. read more

First time customer, came here to get heads-up display checked and oil change. Was greeted by Angelina and Daniel. Very nice people. Angelina is a very sweet lady. Daniel was very knowledgeable and straight forward. They care about the car. Price is good for BMW. Overall, a great experience and I'll be coming back for the next service. read more

Great service by the entire team. They pinned down the mechanical problem and fixed it right away

Great service from BMW certified technicians at a great price. Clean shop. They have air conditioning in the office and a tv for customers.

After moving to the area, I needed to find a new shop for my 2008 e93 328i. I stumbled upon Black Forest Independent BMW, who at the time already had great reviews. I call them up for your typical oil service. Very friendly staff and always up for the challenge of getting you in as soon as possible. I showed up, within 15 minutes, my car was up on a lift and being worked on. I was allowed to stay and look at the underside of my car, which I appreciated. Ever since, Ive brought my car back to their shop twice, once for a vibration they were able to diagnose, expensive but they were correct and have never tried to sell me anything I did not need. I believe is was a coolant pump electrical issue. The last time I visited was today. I had done spark plugs and ignition coils on my own since I had a misfire on cylinder #5. After doing the work myself, I found myself now with a misfire on #4 and #5. I call Black Forest Independent BMW and even on their busiest day, they told me to swing by. Juan takes a look at my work and tells me that I did not tighten and snap on the wires to the coils all the way. Car is now back on the road working beautifully. This is an amazing shop, it feels like family, and I will continue to bring my BMW to them. Thank you!! read more

These guys are Awesome! Nathan, Dan, and Juan, Super knowledgeable, Clean Garage, Respectful, and Honest. It's hard to find a good trustworthy, mechanic. I Highly Recommend these guys. BMW specialist. I'd give them more stars if I could. read more

I have been taking our BMW's to Black forest since the late 90's, with great service. The owner, Randy, has treated us very well. He is no longer managing the business. Our last visited was awful. I asked to have a gasket replaced that was leaking oil and the lights reset so we can get a smog check. We also told them the car was chugging on startup and sometimes would barely start. A $1000 later we still had the same problem. Took the car back. After changing a bunch of parts and charging a $1000 more the car still had them same problem. I will never ever take our car back to Black Forest. Getting charged for parts and labor for nothing should be a crime. Don't waste your money here. The ne management will cheat you. The mechanics don't know what they are doing. read more

I was referred by a friend and read the reviews... it seemed like the shop had a good reputation. I took my car in because the coolant was leaking. Randy diagnosed the problem, "fixed"/ replaced the coolant expansion tank and $300 later I was back on the road... for about a week. It was leaking again. I took it in and they "fixed" it, again. Two days go by and my car started to leak really badly (worse than before) and started to over heat... back to the shop. This time, Randy told me that the coolant tank wasn't the problem after all. There was a belt broken and wrapped around the upper hose. He wanted to charge me an extra $200 after admitting he never actually fixed the original problem. Of course I was concerned and upset. I attempted to discuss this with him but he refused to answer any of my questions and became very defensive and sarcastic... I kept my cool. I just don't understand charging someone extra when the error was on the shop, not me. I guess you find out someone's true character in situations of conflict. I won't be taking my car back here. read more

I can't say enough about what a positive experience it has been taking my car to Black Forest BMW over the past two years. Randy, Wolfgang, and Ryan run a top notch shop with an amazing family business atmosphere. I was referred to Randy by another Audi shop when I was looking at buying a used high mileage BMW. Randy did a PPI on the car and was honest about the expectations that should have in purchasing it. Owning a car with over 160k miles does require a fair amount of replacing vital system parts, and he was very upfront about it all. I purchased the car, and have had doing all my service since. For the first year, I shopped his advise around to make sure it was fair. Into my second year I now trust his estimates (which he hardly ever exceeds) are going to be highly competitive and his work will be thorough. Randy has also referred me to other great shops for AC, Windshield and Interior work. For me, this biggest tell of what a great shop this is is the smiles on people's faces after they've paid and are leaving with their new fixed auto's... If ever there where a time that people would appear frustrated it would be after paying... Not so much at Black Forest. read more

I've been bringing my 2001 530i to Randy for over seven years after getting a ridiculous quote from a dealer service center (won't mention names). Randy has been nothing short of one of the best, most trustworthy and on-time mechanics I've even known. His knowledge of specific BMW issues is amazing and I can't tell how many times he's saved me a lot of money by replacing a sensor or some other minor problem, where I would have had no idea if it was a $150 problem or a $1500 problem. Without fail, when I leave my car at 8am, by 10am he calls and either tells me its ready (or will be ready soon), or what the deal is if longer. I've had friends looking to buy used BMW's and he's told me about things to avoid or be wary of and the good points of model years stretching back decades. Dude knows his stuff. As long as I have a BMW that's out of warranty/service with the dealer, Randy is my mechanic. read more

Honest. Prompt. Friendly. Quality work. They helped me with my used car purchase. randy was very nice and told me which cars to steer clear from buying . I ended up with a great a car at a great price. Then had randy do some minor services on the car and everything went well. read more

A true family business, run by hardworking and honest people. My mom has brought her BMW's to Black Forest for more than a decade, and now that I have a BMW myself, I wouldn't trust anyone else's hands on it! Randy has true experts working in his shop. They know beemers like the back of their hand, so they're able to spot problems right away. The service is prompt, but not rushed -- Jason always takes the time to fully inspect my car and visually point out, with a flashlight, the leaks and cracks. Full transparency and a real commitment to customer service. Compare this to other shops where you are talked down to or manipulated, or kept in the dark about what they are actually doing. Angelina always greets with a big smile. She works to accommodate your schedule for dropoff/pickup, and sit down with you to explain all the pricing. European autos are expensive to maintain, so it's valuable to have a clear view of what you're spending on. Thank you so much for all the years of service!! read more

Been bringing my BMW here for over 7 years now. The crew at Black Forest has kept my 328i running great. Affordable pricing and great service! Wouldn't take my BMW anywhere else. read more

Angelina and Jason are the best! They will treat you like family and take really good care of your BMW. Obviously BMW repairs are not cheap but I think their prices are fair and I trust them. Even after I sold my BMW and got a Ford they changed my break light free of charge! read more

Brought in my 1988 635csi, Randy and his team fixed my oil leak and did a full rear suspension conversation from air suspension to bilstein shocks. I shopped around and their price was much lower and they had my car done in 2 days. I highly recommend them!! read more

Black Forest Independent BMW - Auto Repair Near Me - Costa Mesa, California

If you are anywhere in Southern CA and own a BMW, this is THE ONLY place you need!!!! Our family has been bringing our Beemers to this family for the best service and maintenance that you could ever find for 2+ generations!! read more

Black Forest Independent BMW - Auto Repair Near Me - Costa Mesa, California

As a woman I'm hesitant when it comes to mechanics. I have a '99 528i that I recently acquired and am trying to maintain. Black Forest Auto came into my world from a Google search. After making phone calls to a few different businesses it was clear that these guys are a cut above the rest. The lady on the phone was helpful, knowledgeable, attentive and KIND. When I physically went there I encountered the same from the fellows who perform the repairs. It's a father/daughter family dynamic there and that is sweet too! Everyone was thorough and helpful and got the job done without my feeling like I was being taken for a ride. The best part? I was having coffee with a group of old timers from the area and mentioned how great my experience with Black Forest was and that they should take their beamers there if they need service and they all told me, "That place has been there for YEARS and they ARE the BEST." That solidified it for me, I absolutely recommend these guys...and although getting my car serviced isn't something I particularly look forward to, I am looking forward to returning for the excellent and knowledgeable service. read more

This is the most amazing and trustworthy place you can ever take your car!! Randy and family always takes care of me! I love that it's a family owned business we don't get much of that these days! Been going there for years because I know he is gonna take care of me. If your car breaks down he has he always fits you in and I can trust him. Best rate on oil changes, they check everything and top off all your liquids. Even when I didnt pass smog they kept helping me by running diagnostics topping liquids off and changing tubes all for no charge!! Thats the kind of people they are! Love them!! read more

Finally an honest mechanic at an affordable price!! These guys have amazing customer service and are very quick with there turn around! Thank you guys for all your help with my e92 M3 BMW!!! read more

This is a great auto repair service center. 1 everyone is very nice and VERY honest 2 the prices very reasonable I feel like he really looks out for me and really likes my car. Treats is like his own. AND Randy loves German Shepherds How can you go wrong. Can't say enough. If you have an older BMW go see him. And if you have a new one, he has all the equipment to run all the correct tests that you would pay a fortune at the dealers. read more

Mark from CA Beemers recommended Blackforst to us, we were grateful to get into contact with Alex to ask questions about our needed repairs; it can be hard to trust any mechanic, even when recommended by others, but Alex was extremely knowledgable (over 7 years of experience) and easy to talk to! Aside from the main issue that brought us in to the shop, Alex was also able to explain to us that the reason the steering wheel shakes when breaking, is simply a rotary/break problem. He was concerned but not pushy. Looking forward to scheduling an appointment and having some work done by a trusted, knowledgable, friendly mechanic; thanks again Alex, we really appreciate your time! read more

I have been taking my BMW's to Black Forest since the late 80's. 1st my '84 528e - which had 184,000 miles on it when I sold it, and now my '93 740i - which has 278,000 miles now. They are always honest and fair, and I trust them to take care of me. My 740 runs as good as new thanks to them. read more

I have been taking my 2011 E92 M3 to Black Forest since my factory warranty expired and I could not be happier with the service, pricing and overall experience they provide. Alex is awesome and will be honest and upfront about the service you actually need on your vehicle. If you have a few thousand miles left on your brake pads he will let you know and not try and convince you to change them out. I call around on all my service requirements to check pricing and Black Forest is the best in OC. I have used Black Forest for brakes, oil changes, rotors, etc. If you need a quality independent BMW shop this is the place. read more

Randy has always been honest and fair person to deal with. I have been taking my 1998 328is to him for over a decade. He knows BMWs inside and out. read more

The best people ever! Very very helpful! Where ever i go for vacation east coast to germany and Dubai they take care of my car while im gone! Where else i can get this kind of service! And i drive 2005 z4 and its at its best top shape all the time because they take good care of it! read more

been taking my BMW's to Randy for about 8 years now, a 1992 525iT and now a 2000 528iT. He's always been very honest and straightforward with me. he'll tell me when I can get away driving with a certain condition, and for how long - instead of just telling me I have a problem that needs to be fixed. BMW's love to light up warning signs on the dash, and he's always willing to plug my car in and read the diagnostics, mostly free of charge. I once had a an electrical problem (no surprise with these cars), and after they couldn't nail down the whole problem exactly, I was charged a minimal fee for parts only. These cars can be high maintenance , especially as they get older, so it's nice to have a good relationship with a specialist mechanic. I trust the shop, and Randy, that keeps me going back. can't say the same for the 2 other BMW shops I used to go to before I discovered Black Forest. read more

5 star rating for service. I showed up with an issue on my BMW and Daniel took the time to help me out tremendously. I went to 4 mechanics and none were able to help me like he did. Same with the lady on the phone I believe Angelina. All around best service in town and most willing to help. read more