Complete chaos and disorganization. An online order placed and paid for 10 minutes before my arrival; then I checked in upon arrival and waited at least 15 more minutes while customers who walked in the door placed and received their order. I was told they were "taking care of the drive thru and dining room before to go orders. I canceled and left. What a horribly mismanaged business. read more

I love Black Rock Coffee Bar. Delicious coffee, fantastic friendly staff, good music (mostly rock music of course), tasty pastries, and an amazing lobby and outdoor seating area. Lobby open during COVID too. read more

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Terrible service, took 25 minutes for a coffee and egg sandwich with practically nobody in the shop. They also failed to call out my name when the order was ready so food was cold. Go to the Dutch bros down the road if you want faster service. Do better blondie read more

Inconsistent is one word to describe this place. I always get the same thing. I order it extremely large, largest cup you have. Practically no ice, chai tea, with cinnamon & hazelnut sprinkled on top with some whip cream. I'm finally reviewing them now because I don't think I could trust going there again after the review. It could be in a slightly large cup, a very large cup, or a small cup. It will always be filled with ice, who knows exactly what was sprinkled on this morning. It tasted different than the last 4 I've gotten. I order practically no ice because I've drinks hurt my from teeth but I prefer cold drinks so it's a pain when you overload it. I also don't want to pay for a cup of ice. I can make this at home but usually prefer dutch brothers. Now that they've built one a bit closer, I'll drive out of my way and get consistency every time there. They not always get it right but they are always kind. The people here are whatever you get lol. Today's didn't want to be at work and it was clear. So, goodbye black rock.. I'll go for consistency every time. read more

Berry smoothie here I come ........ I don't do coffee ! I know I know ! But I like a little bit of everything else and my friend happens to be addicted to this place so I decided to try a smoothie ! It was Amazing ! Delicious sweet but not too sweet and the staff is so friendly and wants to know how your day is and shares little tid bits of their life as well ! They know their regulars that's for sure ! I'll be back for sure and maybe I'll try another smoothie ! read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

Love this place! I was introduced to it by a friend and am now addicted to their Iced Blackout. I was also pleasantly surprised that their iced coffee drinks were not overly sweet. read more

Large place and plenty of room to move about. Got the muffin and coffee. The coffee was ok but the muffin tasted old and stale. Most likely will not be returning. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

Black Rock is my favorite place to grab caffeinated drinks. I love their organic fuels, my favorite being the strawberry & passion fruit flavor. One of my kids loves the shaken iced black tea with light sugar syrup and an everything bagel with cream cheese as her go-to favorite (waaaay too much cream cheese added for my personal taste but if she loves that then I'll stay at five stars!) read more

Black Rock Coffee Bar - Peach passionfruit flavored organic fuel - Coffee & Tea Near Me - Mesa, Arizona

So good and everyone was so nice will definitely be back. Place was clean too . Coffee was so good

Very good espresso. Do yourself a favor and just get straight espresso with a bit of milk in it. Friendly staff, good prices and good ambiance. I only dinged the star for not having glass cups. With espresso this good, it kinda takes away from the experience drinking it out of a plastic/paper cup. Also, I ordered mine without a plastic top to save the waste, and it came out with one anyway. read more

It was our first time at Black Rock. We were wanting coffee after our pedicures and Black Rock was right there. We had never heard of Black Rock so we decided to try it out. We ordered the Mexican mochas iced. They were very good. Staff was friendly and helpful. They forgot to put whipped cream on top of our drinks but happily added it when I mentioned they forgot. Lots of cool merch inside as well. read more

One of the better stores around. Good energy good coffee! Order a Mexican Mocha with extra vanilla and a shot of toffee. My go to.

Awesome customer service! The Caramel Blondie is sweet and delicious. Cute place to hangout with hip music.

Went to black rock coffee on crismon and baseline yesterday for the first time ,never tried their coffee before but it was amazing!!!!! Also the girl lindsey that was working the window was totally amazing!! Im a big coffee drinker and probably spend 100$ a week on Starbucks !!!Black rock will now be getting all my business do to their outstanding customer service!!! read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

This place was recommended by my tattoo guy. Oh boy. I fell in tastebud love the first time I had their coffee. Smooth coffee and fantastic specialty drinks. The staff has always been friendly and now they carry K cups to brew at home in a jiffy. Although it's not as much fun as hitting the drive through for my favorite iced Blackout which is the hazelnut mocha. Yum! read more

My life begins and ends at this Black Rock. My mother, with child, entered to find comfort in the bitter sweet sting of black coffee upon her sharp nostrils. While partaking of the sweet nectar of this otherworldly Rock of Blackness, pain over took her. Flowing in waves, her contractions surged through her body as he muscles tensed from the pain. Though not even a babe yet, I remember the words spoken by one of the baristas. "Like, omg. She is like, for sure in labor." Those words tainted me, I would have become a better man without them. My mother thrashed herself about, losing reason to the pain. In the process she smashed a gentleman's mango smoothie, scattering the contents across the imaculate floor. Little did any of us know, this would soon be my biological father. Falling back, my mother landed tailbone first into the cold hard floor. Hitting just right, and just hard enough, to shoot the baby, me, out onto the smoothie covered floor. Sliding several feet, I came to a stop to smell the fresh crushed Coco beans. My eyes burst with the pain of confusion as the world around me spun. Me, unintentionally, spinning in a sexy pose. That instant I became a sex idol. But I digress. Once the incident had been cleared up, I was taken home to recuperate. Unfortunately, my addiction to the mango smoothie at Black Rock has still not, and probably never will be, deserted. The withdrawal would be so painful, mentally and physically, I would probably rampage upon the human population to calm myself. This addiction has almost cost me my life. Many times have I stared death in the face, but the most recent was then this fucking idiot went down the Black Rock drive thru the wrong damn way, and we almost had a head on collision because of this dumbass I swear they need a sign or some shit the fuck dude. read more

Being from OR I love BR coffee. And, this crew is so loud. I know it isn't a library and I'm glad staff enjoys each other's company but my silencing earplugs could not drown out the shouting. Heard conversations about other staff members that didn't seem appropriate to over hear. On the up side, it's a great location and coffee is great as always! read more

Stopped by this coffee shop and we(myself and my significant other) truly enjoyed it! I forgot the exact name of our drink but it had the word "blondie" in the name. Needless to say that we are picky when it comes to coffee because my SO enjoys strong coffee while I enjoy a sweet taste, our drink however was the perfect compromise to both things. Loved the customer service, our barista was quite friendly and helpful in helping us decide our drink. Additionally, the atmosphere and place itself was very calm. Definitely enjoyed this place, can't wait to come back again! read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

I was really excited to visit this place. I waited in a really long line only to get a Carmel Blondie that tasted really nasty. The coffee looked watered down and the girl at the window was too busy laughing and talking with her coworkers to acknowledge us. I won't be coming back to this location again. Disappointed read more

Although the staff was very sweet and kind , they helped me decide on a great beverage that they mixed just fot me. Believe me it was delicious. The only problem was I literally paid over $6 for a cup of ICE. It was a cold brew and wasn't quite brewed enkjv read more

It's Dutch Bros but with trendy indoor seating. Which if you are going to ingest your daily intake of sugar and calories in one cup you should probably be sitting down. This isn't coffee, it's sugared caffeine, that may have a subtle hint of coffee if you try to imagine it being there. Their pastries are dry, and shipped from Costco? Walmart? I tried to ask about their beans but the barista was confused so I'd just burn a $5, eat a scoop or two of sugar while standing under a cheesy sign and call it a day. read more

Our favorite coffee. Their "Old Town" espresso makes wonderful Americanos. Pastries are tasty. Outstanding service--cheerful and helpful. Highest recommendation! read more

Good coffee, terrible customer service. They can never understand what customers are saying in the drive thru, always have to repeat it at the window. THREE times now, never got told the total! Asked why is that the girl just said "oh didn't know that was a thing" . I'm sorry but how! It should be in the training I know when I work at retail or selling people stuff , telling customers was part of doing it! Last time came in the guy was very nice, friendly and welcoming. ( which was the FIRST TIME actually ordering something for myself, made me want to come back) But this time the girl just made me not want to do it again. Please train everyone the same. I know I'm just one customer but if this is happening to others who just don't say anything then this can be trouble. read more

Inconsistency with drinks. The staff is super friendly and do a good job of making you feel welcomed. I have been going here since they opened here but my biggest issue is the inconsistency with their coffee drinks. I typically get Iced Caramel Blondie and it always tastes different each time I go. When I first started going it it tasted great and the same each time but as time went on the inconsistency started. I have stopped going as frequently because of this. Sometimes the drinks just isn't good that day and I regret going. I know sometimes they are slammed and things can be missed but when I go in the early morning with nobody in line I still get an inconsistent drink. read more

This is my favorite coffee spot! The employees are always sooo great always friendly and they remember me and my little! (That's probably cuz I literally go here everyday!) They even got worried when I didnt visit for a few day since I was in vacation! Haha I LOVE it! read more

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I'm old fashioned. So paying $5 or $6 for a cup of coffee is ridiculous. That being said, I do appreciate a really good cup of coffee! The coffee and service was excellent here. The coffee tasted about the same as Starbucks but not quite as good as Dutch Bros. There is a small parking lot as well as a drive-thru. You can grab breakfast next door at Filiberto's and they are located right off the 60. read more

This is my go to hang out spot, the staff is great and the tunes played here are pretty nice most of the time lol, the coffee is delicious also the location looks great very modern and clean. Keep up the great work y'all. read more

Black Rock Coffee Bar - Chillin with my scooter studying my cipher - Coffee & Tea Near Me - Mesa, Arizona

My favorite group of baristas, best cold brew!! And I love how quick they make your whole coffee stop!

Black Rock is the pinnacle of chain coffee places. I usually like my coffee black but their Mexican coffee drink is too good for me to resist. Huge bonus points for the fact that their employees tend to have an upbeat attitude. read more

First timer into Black Rock Coffee. Loved it. Usually I'm an americano kinda gal but tried the Mexican coffee this morning. Ahhhmazing. Clean, personable staff and love the industrial vibe. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

The coffee is strong enough I really like it ! We are buying everyday actually ,the ice pumpkin spice with low sugar is really bomb

First time going to Black Rock and I wasn't impressed. The girl at the register wasn't very helpful to customers asking if their order was the one sitting on the counter. She told them she didn't know. They don't label the drinks or food, and the music was blaring so you can't really hear them call out orders. I ordered an Irish coffee and it was mostly half & half and syrup. It also didn't taste sugar free like I had requested but I had no idea if it was made right because again they don't label the drinks. My husband got one of their energy drinks and it was very syrup-heavy, almost to the point of being undrinkable. We also got a breakfast sandwich and it was so-so. I had high hopes for this place but it wasn't spectacular. read more

This location has amazing staff and great drinks. Every experience I have had has been consistently very pleasant, but my most recent visit inspired me to review. Embarrassingly, both me and my girlfriend forgot our wallets coming from the dentist and decided to stop for a drink. We were not able to pay and offered to return with money and pay but the employee insisted on comping our drinks. We said no but he did anyway. Thank you to the amazing team and the quality of service they uphold. read more

I have been coming to Black Rock Cafe at Crismon for a couple of years now, and I will say it's my favorite coffee shop, and this is by far my favorite location too. The employees are the best, and coffee tastes amazing, after reading through the reviews I can honestly say not once have I experienced any employees being rude here at this location or pretentious. Also, having to repeat your order is apart of going through the drive through and don't act like you've never been new and messed up at things people on here act like they're royalty and how dare someone make me repeat myself, or not give me a total. read more

Every time I passed this place, it was always busy, so I figured I'd give it a shot. I must say, I have NEVER experienced outstanding energetic service as I have with this this place. I've yet to walk INTO the place as I use the drive thru every time. The employees are VERY friendly and extremely patient with customers (like me) who are indecisive. They also recommend drinks as well. I have given up on Starbucks, since I've found this place. They're consistent, friendly,and quick. u guys!!! read more

Absolutely loveeeeeee. Black Rock over Starbs and Dutch all day any day. Very warm and welcoming environment, the baristas are always greeting customers with a smile. Ice coffees are on point, chillers are delicious and the organic flavored fuel drinks are amazing ! read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Mesa, Arizona

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Drove out of our way to find this place because the hours said it was open until 9. Got here at 4:15, lights were on, 3 workers were there and they just looked at me while I tried to open the door that was locked directly under a sign that was lit up and said open. It would have been nice to have one of the workers come to the door and explain but they just looked at me. I probably won't try again. Very disappointed. read more

It's a good place to drink coffee but you got to be careful what you order I ordered a Carmel some thing I had the runs for two days

I can't tell you how the coffee is here because I waited in line for thirty five minutes and they closed while I was in line waiting. A car in line ahead of me. No one behind me (except the cones they put behind me while I waited to block off other people from getting in line.) The car ahead of me- after over half an hour- finally gets there order and then it's my turn to pull up. Guess what. They closed. With me in line. I'm staring in at a bunch of teenagers performing there closing routine and pretending they don't see the guy waiting in the drive thru. Horrible customer service. I won't be back. read more

Coffee was great, but music was overwhelmingly loud, and this is coming from a college student who spends hours in coffee shops almost every day. Cool place to go with friends, but not to get anything done. read more