Poor, watered down cup of coffee. Did not like the taste of my coffee and barista refused to look at me or answer my questions when I asked about it. The blonder taller girl who took our order was friendly but the baristas were not as they gave me dirty looks. Disappointed in their unfriendliness and poor customer service, makes a huge difference and won't recommend or come back. The owners need to read the rest of these reviews and hire new workers. read more

Okay I'm all about supporting small businesses but when the service is absolutely horrible it makes it really hard to want to come back to this location. When I walked in I was alone and the shop was empty the two girls were clearly more interested in their own conversation than welcoming me into the shop and when I said hello first they both just glared at me like how dare i interrupt their conversation so I can order a coffee. Then my partner walks into the shop they also don't welcome her in and she says hello and they don't even respond. Whatever, we still place our order 3 coffees came out to 28.95 btw, and we wait for our order. Out comes the first coffee and it literally had 3 cubes of ice in it so I asked if I can get a cup of ice and she replies yeah I guess and she gave me 4 cubes of ice in a cup :) The coffee was good so that's why the 2 stars. Needless to say I probably won't come to this location again. read more

Located inside the village area, it's a good spot to get a coffee break. The inside is nice, with tables to sit at. The menu is simple, no specialty drinks available and they have some food items as well. I ordered the horchata late with oat milk. I usually get almond but they didn't have any. Drinks came out fast but there was no horchata taste at all. The coffee itself tasted good but I was expecting the horchata flavor. Also, there was granulated sugar settled at the bottom of the drink. Honestly have never seen that before. read more

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Good coffee and convenient location but $10 for a small vanilla latte is just too expensive. read more

Black Velvet Coffee - Vanilla latte - Coffee & Tea Near Me - Mammoth Lakes, California

Easily the worst most expensive cup of coffee! It took about an 10 minutes to make an iced latte that tastes terrible, the store was empty and there were at least 3 employees there, just awful taste and experience. If you're in Mammoth and want treat yourself to a cup of coffee do yourself a favor just go to looney bean- read more

Came here during my break from snowboarding! This location is in the village and the yellow line can take you here from the eagle lodge. Was nice to take a break and enjoy a nice warm drink. I got a maple sea salt latte and it was firee! I do think the place is a little pricey like $10 for a latte but I think there is no many options around so its surcharged priced. There are a few places to sit inside mainly two large tables and bar seating. read more

Black Velvet Coffee - maple sea salt latte - Coffee & Tea Near Me - Mammoth Lakes, California

After reading the reviews, I was a bit nervous about coming here. However, the location is super convenient, so I took a chance, and I'm glad I did. I'm from LA, and I thought this café was really cute, with plenty of study areas and outlets for laptops. Barista Saysay was very kind and friendly, and made a great maple sea salt coffee (which I do recommend, not too sweet but has enough kick to it) read more

the coffee wa ok. The service on the other hand was provided by two ladies that were not remotely interested in being there. First, they're not making the orders in the order they are taking them. My order was a simple cappuccino and a lady came in after me ordered a driving and she got her drink before me somehow. Then we clearly were sitting down at the coffee shop and she gave us the coffee in cardboard to-go cups, while serving other customers in dine-in type cups and when I asked the barista, she said "you should have asked for a regular cup". Definitely will not be coming again. read more

Adorable little coffee shop in the village! The interior was very spacious and clean. My friends and I stopped in for a quick cup of coffee after hitting the slopes for the day before dinner. The barista was extremely friendly and gave great recommendations for their menu items. Perfect place for a quick caffeine pick me up! read more

Black Velvet Coffee - Coffee & Tea Near Me - Mammoth Lakes, California

The powdered waffle was fantastic, it's also great without the sugar. Ordered a Vanilla latte with oak milk. Everything was as expected, great. Customer service was awesome. Ambiance is just your typical cafe shop. This cafe is located in the middle of the Village. So happy they have this location now which is walking distance from the resorts and don't need to drive out to the other location. read more

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We got iced mochas here and I did not like the taste of the coffee at all. My wife said it was okay so I will go with the 3 stars since she's more of a coffee connoisseur than me. Service was not great--employees looked like they didn't want to be there. read more

Coffee is decent but service is terrible. Went in three days in a row and these are some of the least welcoming baristas I've ever dealt with. A welcoming smile goes a long way just fyi. They also never say you're welcome if you say thank you. read more

Showed up at 6. Dark and closed.. Sign on the door now says 7. Maybe change your hours online so people don't waste their time?

The pastries were crusty (old) and not warmed up when we asked them to be. Either their microwave isnt working or they fake put them in and pulled them out real quick. I dont mind paying good money for delicious food but starbucks is waaaaay cheaper and fresh. Drinks were overpriced but good read more

Got my wife and I an iced coffee here. Over 15$ for the smallest cup of iced coffee I've ever seen. (They only have one size) Like what a small water cup looks like. Plus it's all ice! I asked for sweetener, and she just looked at me and pointed to the menu. 2$ extra for sweeteners. The coffee tasted like how I make it on my drip system at home. Will never go here again even though it's pretty much the only one in the village. read more

It's unfortunate this coffee is actually enjoyable but the staff are so unbelievably rude. There was a gentleman who clearly didn't speak English, grabbed the wrong drink, stuck a straw in it and tasted it (which happened to be mine) set it back on the counter and the Mexican female worker asked me if I wanted it. Why on earth would I share a drink with a complete stranger. He clearly struggled communicating and confirming his order and she absolutely refused to speak to him Spanish even after he said I'm sorry, I don't understand - then she finally painfully clarified his order in Spanish. What would it have cost her to acknowledge him the first time? Then comes my second drink order - after being corrected for asking for the wrong alternative milk that they don't carry (like I'm supposed to know the menu), the blonde behind the counter gave me a drink with 2% and proceeded to berate me for asking if it was a milk alternative forgetting the conversation at the counter where I accidentally asked for the wrong milk alternative and proceeded to ask me if I wanted them to remake it. I didn't know I needed to explain to them lactose intolerances to justify fixing their mistake. These ladies don't have any sense of pride nor exhibit enjoyment in your product or service. Again, drinks and pastries are good quality (I didn't even comment about the price because I don't mind paying for a solid latte) but your staff absolutely sucks at any level of customer service. We were here last year at this time while y'all were under construction so I was excited to have this option steps from our place. Won't be going back. read more

Rude staff and somehow a coffee shop doesn't have plain black coffee or cold brew? The americano might be the worst cup of coffee that I've ever had in my life. The vibes are bad and the ambiance is terrible. 0/10 would not recommend. There is not one redeemable thing about this establishment read more

Black Velvet Coffee - Americano - Coffee & Tea Near Me - Mammoth Lakes, California

Well what can I say about black velvet coffee, first off if I may start the quality and service left me to no longer aim to actively support local businesses. Expect to spend 10 dollars for a pup cup (aka your latte). To anyone wanting a coffee trust me you don't need it, especially from here. read more

When you don't have many other choices you deal with this place. All our drinks were mid (5 out of 10) service was decent but it ends there. They are lucky that hotel coffee taste like water so they are the next best option that is an elevator ride away. read more

Took the gondola down from canyon lodge in hopes to have a nice break at a legit coffee place. Their menu suggests that this is a true coffee shop with cortados and macchiatos and home made syrups. Coffee: ok. The homemade syrup didn't shine and the room temp half and half at the bar (ran it over my finger) must have been out for hours. Staff: rude, disengaged and unfriendly. Hello, you work in a giant tourist location, try being nice? The barista who made my drink set it on the counter, as she did other drinks, without calling out the drink or name and then acted annoyed when customers "interrupted" her asking what the drink was. Mind you, maybe 6 people in the shop so not busy. Also got the pleasure of watching a customer come in after I grabbed my coffee demanding a refund (not sure why). With so many other options I would suggest finding a local shop capable of hiring nicer people. read more

black velvet coffee NEEDS to start advertising that their mocha has TREE NUTS. never in my many years of mocha drinking have i encountered tree nuts in a mocha. tree nuts are not a standard ingredient for chocolate-flavored coffee. when i asked the staff, they told me they didn't know whether their mocha had nuts, showed me their unmarked jar of mocha powder, and then directed me to their shelf where they sell the powder to take home. the ingredients on that separate bag are extremely vague. perhaps they're trying to hide their secret recipe? whoever replies on instagram is also clearly not knowledgeable in their coffee ingredients. smh rip my ski trip, the whole group lost several hours bc i took a sip of my mocha lol sorry group would it be so crazy to put a "contains tree nuts" note on their menu? read more

Black Velvet Coffee - Coffee & Tea Near Me - Mammoth Lakes, California

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walked up to the store one sign said 7 am-7pm another said 7 am-2pm, didn't say what days, I walk in around 3:30 pm doors unlocked and I assume that means it's open and when I asked if they had a a bathroom no one told me otherwise, I'm in there for about 3-4 minutes when bro bangs on the door, when I walk out bro acts like an ass even when I apologized, was gonna buy something too read more

Great little coffee shop in the Village. The Horchata Latte I had was amazing and service was pretty efficient even though there was only one worker working. read more

Black Velvet Coffee - Coffee & Tea Near Me - Mammoth Lakes, California

Do you love overpriced coffee that tastes like an ashtray? Oh boy, then this is the place for you!

The coffee is not bad. When this place opened I was rooting for its success. But the people that work there are so consistently rude and clearly do not place any value on customer service. I have had so many negative experiences with them. I know they have personalities - they are always talking to each other and laughing and clearly not placing a value on efficiency. But to the customers - just rude. read more

Coffee is pretty good but very overpriced, and the staff was rude. The two younger Latina girls working here had attitudes and provided poor customer service, especially when it came to letting customers know whose drink was whose. When I was waiting for my drink, the brown/red-haired girl kept talking to her friend while holding my finished drink. The lowest tip option is 17%, which is crazy for this level of service. I always tip, but I regret doing it here. It was over $20 for two coffees. read more

Service sucked. The blonde lady was rude, she shouldn't be working around people. I rather never drink coffee again than interface with this worker again. I regret moving forward with my order. Take your money elsewhere, and support a local business that's worth your while. read more

$10 f for a 120Z decaf valilla latte? Sign said 7.25 but when Y juestioned it. she didn't answer. ,I mean, if it waS at least decent Wouldn't complain. Coffee tasted like vanilla milk. Sidecar around the corner has better coffee. read more

Where do I even start...the coffee is very overpriced for just a 12oz (the only size available for iced and hot), the espresso is bitter, the service was very poor, and I watched the barista spill half the already unfilled drinks on the counter. I was super excited to try a local coffee shop, knowing it would be expensive but I was left very disappointed by the quality of the drink for the price and the service presented. read more

The matcha here is all milk. And everything is insanely overpriced. Have an extra star for the location and convenience, but other than that wouldn't come here again. read more

Coffee was great but paid $11 for a matcha that looked and tasted like a cup of milk. read more

Black Velvet Coffee - $11 for this cup of milk - I mean matcha... - Coffee & Tea Near Me - Mammoth Lakes, California

Very expensive, poor quality coffee. The straight coffee wasn't very strong and the vanilla latte had almost no flavor. Expected a lot better from a famous local coffee brand. Not worth your time or money. read more

My barista recommended drinking was delicious. Expensive compared to home, but reasonable for Mammoth. Barista was friendly and very knowledgeable about the area. A large bear was wondering the plaza so I initially went in to be safe, glad I stayed for the coffee. Ambiance was pleasant, middle of the week and little snow, so not crowded. read more

This was honestly one of the worst coffee shop experiences I've had. The staff clearly don't understand their own menu. I asked about iced coffee and was told they don't offer iced drinks fine. But then my friend asked a very simple follow-up question about a drink they do offer iced: is it iced or blended? The employee couldn't even answer that. She kept repeating that it uses powder and completely avoided the actual question. It was basic, and the fact that it couldn't be answered says a lot. We tried ordering anyway and specifically said we didn't want straight espresso shots. We were told it's "traditional," but what we got was basically pure espresso, not what we asked for. The matcha was also not good. Overall, this felt like a lack of training and basic product knowledge. If staff can't answer simple questions about the drinks they serve, that's a serious issue. Would not return. Incompetent staff needs better training. read more

It's one of the only 3 coffee shops in America without free WiFi. Oh, and the coffee is so so and overpriced.

I came here two days in a row and they don't know what they are doing. Almost every single person in line had their order done incorrectly the first day. Food orders were incorrect, coffee orders wrong, they don't know a 12oz from a 16oz. They are understaffed. I waited 15 mins for a latte on a quiet Monday AM with no line. The barrista moved so slow. The food options are sad. I miss the old place! read more