I can't say enough great things about Super Service Aliso Viejo! From the moment I walked in, the…read moreteam went above and beyond to make sure I was taken care of. Tim was absolutely fantastic -- knowledgeable, friendly, and genuinely invested in helping me out. He took the time to walk me through everything and made sure I fully understood what was going on. What really stood out was how hard they worked to save me money. Tim found discounts and options I never would have known to ask about, and I left paying significantly less than I expected. It's rare to find a service provider that actually looks out for your wallet, but that's exactly what happened here. The level of care and attention I received went far beyond what I've experienced anywhere else. Every detail was handled with professionalism and a smile. Super Service Aliso Viejo has earned a customer for life, and I'll be recommending them -- and Tim specifically -- to everyone I know. Five stars, without question!

I used to love Super Service. Since Tim has been there I have noticed over-charging, lack of…read morerefunds when car was not fixed or correctly diagnosed. I think it is a huge conflict of interest for Auto Service Managers to be bonused on monthly charges. I tried talking to one of the owners and he was equally rude. I will never go here again. I have even filed a report against this business. Hugely disappointed AND disrespected. It's a 'good ole boys' business. Be careful. Response to Bob: Bob, that is not what happened. You believe Tim's version of the story and didn't even listen to mine. Maybe ask Chris who was helping out that week. He was a decent guy. You owe me a refund. You just lost a great customer over $531. Your loss. First after replacing a few spark plugs and Ignition coils that burned out repeatedly - and was not the actual problem (took car home and it was shaking violently the next day again) Tim told Me ' you need to see an ECU specialist ( cars computer) and actually recommended me to one company that were specialists. Ok. As I was on my way to tow the car to the specialist, Tim called me back and said 'hey, guess what - it's the ECU( um, we already knew this and you said I need to go somewhere else for am ECU specialist). Tim said he had the last ECU new computer in the U.S. on hold. Tim, who said they don't do this type of work just the day before said "It will cost $3350 and we can program it too." Ok. Weird. Just before this conversation with Tim, I talked to 4 ECU Specialists in the area. Only one thought they could fix it and they would only charge $1150 for Parts, labor and programming. Tim suddenly decided they could do it. He can lie with a big smile on his face, sadly. And his boss didn't listen to what actually happened - he interrupted me and was really aggressive. He shut me down saying 'I was going to remove the ignition coils and give you a small, partial refund - but now I won't." Big man..."ladies, beware of these crooked mechanics." Seriously, I would never let these men touch my car ever again. If you want to be drastically overcharged and lied to - and not refunded when they misdiagnose the problem - run! Don't walk away from 'Sh*tty, Service' - oops, I mean 'Super' Service' - what a horrible and stressful experience. These people only care about one thing. Ripping you off. I have filed a BAR report on them. Hopefully they don't get away with fake repairs...I had a previous bad experience with Tim also - he tricked me into signing a doc that they would charge me $150 for diagnostics on the Engine light. There was a host of 'problems amounting to thousands of dollars. I left and got a second opinion. None of those issues were actually wrong with my car. And he wouldn't apply that $150 to my Repairs as promised. He took that money and didn't actually repair a thing. Very salesy 'fake friendly'. Watch out!! I hope businesses like this are quickly replaced by integrity-based, service oriented companies who stand by their word. Please don't let them rip you off too.

I had a great experience with Michael and The Legend Auto Repair. I actually reached out to him…read moreafter getting a quote from my regular mechanic for $1,500+ for labor and replacing the air conditioner compressor due to the seals. Michael provided a much more reasonable quote, but what amazed me was after I arrived, he opened the hood to show me what was happening. It turns out the expensive removal and replacement wasn't needed. Michael is an honest mechanic. Sometimes as a woman, you're never 100% sure the auto shop is being fair when it comes to pricey repairs, especially when you're driving a reliable car. I would give them 10-stars if possible! Thank you, Miachel for fixing my car, your expertise, and I really appreciated your honesty. I'm recommending him to everyone I know.

Always quick and reliable. Best mechanic and has driven all the way to Ramona to help me outread more

Sherwin is always respectful he always send you text explaining the problem. I don't had any…read moreproblem when it comes to his work excellent . Highly recommended!

Got my car towed to this shop due to my car not getting into gear. Sherwin was kind and…read moreaccommodating when I arrived. He communicated with me that the transmission failed and needed to be replaced. Sherwin and his team were able to source a replacement and my car was ready to be picked up a week later! Definitely became my go-to mechanic for my cars and will recommend to my friends.

I've been going to Felipe for roughly about 19 or 20 years now. He's the last of the honest to God…read moretrans mechanics. He doesn't BS you and always gives you options. I've never had any issues with any of my classic cars he's worked on and believe me he knows classic cars very well. In Feb 2024 my Chevy Silverado blew the rear differential and I took it to Felipe. He recommended that since I needed to replace the 373 differential I should put in a 456 instead. It cost me a couple $$ more but boy am I glad I listened to him. My 2008 Chevy never towed or ran more efficiently and on less gas then it does now. To those 2 haters that left a bad review was probably cuz they didn't listen to his recommendations that he told them. I know this man he's honest a great family man a good religious man and is very meticulous of his work and ethics and is always appreciative of you bringing your car or truck to him. Thank you Felipe for always being there for me and helping the general public in driving away in their vehicles feeling safe and secure and always lives up to his warranties and promises. God bless you Felipe. Eddie B.

This gentleman is solidly knowledgeable and won't take you for a ride (pun intended) if he can't…read morefind what's wrong with your vehicle . Sadly, there's very few honest and dependable people around these days but Felipe is one of those for sure!!

Took a 2013 GLK350 here for repair. Repairs included engine mounts, oil change, brakes, fuel…read moresending pump, rear struts, amongst other things. Bill was about 1/2 the price of nearby mercedes competitors. The work was quick, and all issues were remediated within 2 to 3 days. Would recommend using again. Also highly recommend Alex's son, Bryan -- really nice and easy to work w/ over email.

Found this place on a whim after searching for a place to get my brakes replaced. The dealership…read moretold my all four of them were at 4s and quoted me $900 to get them all fixed - brakes only. After speaking with Alex, he quoted me $350, which was a much more reasonable price, so I went over to have him check it out. Turns out, the dealership lied! My brakes didn't need to be changed for another 4-6 months! I really appreciate how nice and honest he was about the entire process. Will definitely be coming back, I highly recommend!

Thorr Auto guarantees their work and honors their guarantee. I had some work done that needed to be…read morere-done and there was no hesitation in owning up to it and fixing. I think I've found my Mechanic.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

I had a catalytic converter replaced. Greg worked with me each step of the way: calling me when…read moreparts were purchased, installing a shield and alarm, and checking up on it when I called about a check engine light. He is currently working on said check engine light; we found out that a sensor also needs to be replaced. Greg gives options for different budgets and is quite friendly to talk to.

This man/shop is dangerous. I could have died. My car fell apart while I was driving. I had him…read morework on the control arms and catalytic at the same time in January 2025. The control arms he installed was bolted in wrong and O2 sensors were swapped. Luckily we all survived when the car came apart. He's refusing to do the work to fix it. He's probably "lost" the single copy work order that he insisted on keeping. He actually even pulled it from me when I tried to take a picture. I should have insisted when his behavior got more and more unusual but he was recommended by a friend... I have a record of payment. I had my regular mechanic swap the sensors back. My regular mechanic is working on the car now. Honestly the value is what you pay for. It was affordable but my car factually fell apart. I could have died. I hope to get this place closed, no one should be put in danger like this. Im unscathed but this blessing means I have to do something about this shop.

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

The service from start to finish was amazing. Got a quote to replace both rear struts with OEM…read more Andy, went through alternatives routes to take if I wanted to save on cost, but at the end I went with OEM and came back the next day and to get them replaced. Car ride is feeling better now and like when I first got it. Thanks BB Auto! You'll definitely see me again!