i want bluedog rv to know that if i could give them 100 stars 's i would do just that. my husband and i must say there service was the best we've had in nevada. jonathon ....in parts.....you are your weight in gold....thank you for your exceptional service! we will always come back and do our business with your store.....thanks a million to all of you that make it happen thr! the aguilars read more

Honestly the person I was communicating was responsive until I bought the travel trailer. When I asked for discount that I was offered at another Blue Dog RV location was told that they don't offer that. When I went to pick up my travel trailer I was super rushed. The guy who was walking thru was basically I need to tell you this and go away kind of guy. After I was done I wanted to get some stuff from there which I needed for my trip and everyone was like rushing us over because it was almost time to close. Not really explaining or trying to help. When we got home and hook up the trailer so we can check everything out there were lots of flows on the trailer. Super disappointed with the whole experience and my purchase. I just should if wait and get it from the dealer in Oregon who was way more helpful on the phone and was recommended to me from my friend. read more

While I see, appreciate, and respect the positive reviews here, I will say that my first (and probably last) experience with BDRV was negative. I also was greeted by the very friendly woman there at the desk as you enter. She got some basic information and I shared some of the basics (and a specific travel trailer by name and general specs) on that for which I was looking. She called for Nelson to come over and I was greeted by him. She had said that he would be driving me around by cart to view RV's, etc. I went the direction he went inside the showroom and we stopped at a Winnebago unit. I gave specifics on timeline for purchase, some basics on size (interior and exterior), approximate gross weight desired, year and I also gave him--by name--a specific EVO model for idea and reference. I gave him the pre-tax, title, and license price point. At this point, it should be clear that while I had not been enrolled in a course on the intricate details of RV'ing, I had done some looking. I also shared with him, by name, a competitor where I had been looking. He responded that he didn't have anything like that on the lot at that time and that essentially they had not yet received such units. Seeking to clarify what he was saying, I essentially asked if what he was saying was that he had nothing that met the price point I gave. He focused on the Winnebago unit in front of us and said that that was what he had and (he noted a general ballpark of at least $2000+ over what I had outlined. He wanted me to have his card so that we could continue to connect. He said that there would be no way of really knowing what a final price would be until he sat down and discussed figures, etc. I had confirmed, "So what you are saying, then, is that you don't even carry anything that comes in at the price point I gave you?" (His response previously was that really nothing they carried would even start at that price point before tax, title, license). My price point I gave him was around $17,000 as I had done research on several units (to include the EVO 195 series) that are in that neighborhood). All I got as I was heading toward the counter where the first woman was (I had left my soda on the counter) was his line about there *were* others....but "Winnebago has........." Apparently the woman at the counter must have been following the conversation because when I got there she immediately asked if she could get me another sales associate. I tossed his card on the counter and told her no. If this business doesn't carry what apparently he must have considered "less than" or "lower end" products (e.g. he was only willing to discuss the Winnebago) then perhaps EVO/Forest River and others who are putting units on the lot should consider if they are being best served in doing so. I understand the nature of competition and if this business only deals in certain types of RV's or certain price-points of RV's, that is the nature of any business. However, please don't waste my time......when I have chosen to come to your specific dealership....thinking you have something you can get me to consider. Just tell me that you do not have anything on the lot and you won't have anything on the lot that will be below that $19,000+ line in the sand. I can respect that. What happened today....not only do I not respect it.....I put my hand to the keyboard and I Yelp about it. Regards, MB read more

Im giving a poor rating because of the horrible experience after we left. After we purchased our RV, registering it with the DMV was a nightmare. After two separate visits to the DMV and hours wasted, we found out that Blue Dog entered information wrong on the paperwork needed to register. Finally had to call the manufacturer of the camper to get it straightened out. Never going back to blue dog. read more

The sales staff were super helpful when we purchased out travel trailer from them last year; however, the service department is an absolute mess. I have been waiting for almost 3 months to get work completed on my trailer. They "maybe" have the part..."or parts system is being updated"..for 3 months now. They rarely return phone calls. Very poor customer service. I hate to give poor ratings but in this case Blue Dog deserves the 2 stars. read more

I bought a 2019 Forest River Cherokee Grey wolf last May. Had issues with it right out the door. Wall paneling separating. They taped it. Didn't work. Plastic around shower drain dry rotted and broke. They ordered new one. Still haven't received it. Siding on the left front side of the trailer separating. Called to set up an appt. to get it fixed. Cant get me in until the end of July. I understand with the pandemic happening that things are back up. But the way Neil handled this situation was deplorable. Not one apology for my trailer problems and he talked to me like this was not his problem and that he didn't care. When it comes time to trade this piece of S### in on another trailer, it dam sure wont be Blue Dog. read more

We had a nightmare experience dealing with Blue Dog. The only reason we took our brand new trailer there, was due to the good ratings it had. Funny, they must have been coerced or paid for, because we did not have a good experience at all. Our 2016 trailer (this took place 1 year ago, when it began), had a leaky shower, awning issues, leveling jacks not holding pressure, water pump not hooked up right, etc. Funny how you pay an arm and a leg for these things, and right off the bat they have issues! Anyway, it was under warranty, so we dropped it off. It took months for the manufacturer to 'approve' certain repairs, flat out denied our leveling jack issue, which lead to the jacks giving out completely, and crashing down, and now they're bent..........anywho, while the shower was being repaired, they broke our shower door, so they had to order a new one of those, all this takes many months, as the manufacturer is NOTORIOUS for being sloooooow. So, next thing we know, we get into a car accident with our tow vehicle (illegal hit us), so our tow vehicle is out for months. We let Blue Dog know this, and at the time, the manager, Tim, was very nice and sympathetic, no problem. After all, they had our rv for 7 months working on it and waiting for parts, which by the way sucked, we bought a new rv, and have it for less than 1 year, and it's out of service for more than half that time!!! So, we have a lifted truck, and apparently, it's tricky to fix and order parts for, so, what would normally be a 1 month turn around time to get a car fixed, turns into months, through no fault of our own. So, Tim leaves as service manager, goes to another part of the shop to work, I hear, and now this new a$$hole takes charge of the service area. If you've had the distinct displeasure of dealing with him, you'll know. So, we start getting threatening phone calls to come pick up our rv, even though we physically can't. We contact corporate, explain to them the situation, and what Tim had told us "No problem, I understand, glad you're OK", so corporate says they back what Tim said, and do not worry about your rv, it will be fine, take as long as you need. So, another week goes by, more threatening calls saying our rv is going to be put out of the street, we're going to start charging you $15/day for storage fees, etc...so we tell the collision shop, we have to pick up our truck, even though they are not done completing all the repairs. We get to Las Vegas Blue Dog, and meet with the nasty manager (Andy or something??, he's a tall a$$hole), we are told our battey is dead, it won't hold a charge. How the hell is it dead, it's less than 1 year old, and we haven't had the dang thing for 9 months now!!! So, the manager gets up from his desk, puffs out his chest, and tells us he's going to call the sheriff!!! WHAT??!! You idiot!! You're the jackass that's been telling your workers to call us and harass us and threaten to put our rv on the street, then YOU kill our NEW battery, and DRAIN our propane tanks, and oh by the way, now our propane regulator is BROKEN, oh AND, you DID NOT replace our awning that was approved and ordered from the manufacturer, but "hurry up and get your rv off our lot"!!! We got our rv and drove it back to our storage unit, where it sat for about a month, until we could get a chance to go over the 'repairs' and check things out.........that's when we saw that our awning was not replaced. Come to think of it, wouldn't that be fraud??? They either got the part from the manufacturer, and kept it, hoping we wouldn't notice, or they were paid by the manufacturer to replace it, either way, they got something, and we got nothing! I called corporate 3 days ago to tell them our awning was not replaced, guess what?? No return phone call!! I absolutely DO NOT recommend this place, they are horrid, not so bad when Tim was in charge, but this new a-hole (hopefully he's been replaced), is a nightmare, and I can see him causing Blue Dog Las Vegas to lose MANY more customers. read more

Blue Compass RV - RV Dealers Near Me - Las Vegas, Nevada

This is the worst place to get an rv. We purchased an rv here and we've had nothing but problems on our brand new rv. We brought it in to get fixed because our heater wasn't working and as soon as we get it back it's like they never even fixed it. It is still broken. I will never buy an RV from here again. I'll stick to going to Johnny walker. Hopefully I can trade this one in and get a better one with them. I don't want to own anything from Blue Dog. read more

My experience with Blue Dog RV in Las Vegas, NV My wife and I had been looking for months for the perfect RV for our family. On April 26th, 2018 we walked into Blue Dog RV in Las Vegas, NV and met CJ Klimer. He was very nice and set out to find us a trailer that met our needs and budget. We looked at several that didn't quite fit and then CJ said "let's see what we have in the back" he drove us back to a 2016 Jayco X213 and after going through it we were hooked. We looked at several more over the next 2 weeks and decided this was the right one for us we went in and looked at it one last time. As we did not need financing we made an offer and CJ countered the next morning on the telephone. We came back with another offer the next day and CJ told us, "Sorry, that coach was sold, last night." Back to looking. The next day CJ called and said he had great news, the financing from the other buyers had fallen through and if we were still interested he would sell it to us for the price they were asking. I drove to the dealership and put money down and signed all of the paperwork on Friday May 4th, 2018. I was contacted by Brian from Blue Dog RV on May 7th , 2018 to schedule my walkthrough/purchase. We scheduled for May 16th, 2018 at 9:00AM. I checked in with CJ via Text MSG on May 11th, 2018 and asked for the status. I was told everything was good with the coach and he would talk to Brian in Service the next day. On Monday May 14th, 2018 I stopped to take a measurement and show a friend the trailer, it was in service and we had to get escorted to see it. On May 16th, 2018 I walked into Blue Dog RV at 9:10AM with my wife and my 77 year old father to pick up my coach. It was not in the showroom and we were 10 minutes late, so I knew something was wrong. When we asked the receptionist she went to check. CJ was there chatting with Mark, so I asked him where my trailer is? He went to check and came back with Mark to explain that due to some military paperwork being dated incorrectly they had not yet received the title and that we would not be taking the trailer home today. I asked when, and they could not answer. So here is my problem. -Blue Dog RV had nearly two full weeks to fix this problem. They did nothing. -Blue Dog RV had nearly two full weeks to let me know there was a problem, and not ONE employee reached out to me to tell me there was a problem. -I inquired multiple times about the status and I was told everything was fine. -Blue Dog RV sold me a trailer that they obviously could not legally sell AND told me they sold it to someone else only to later say the financing fell through. -I inquired multiple times and no one at Blue Dog RV stated there was any issue. -I did everything I was asked, and took time off work to pick up my trailer. I made plans for the weekend with the expectation that I had nothing to worry about. After several days I contacted the corporate office and then got a call from Brian to schedule our walkthrough. This was the first contact I had had with them since the missed delivery date. We meet George who is going to do our walkthrough and we notice immediately that our LED lights are hanging off the side of the coach. George assures us that it will be taken care of before we leave. As we start the walkthrough we notice a foul smell coming from the coach? George checks and realizes that the black and grey tanks are both 1/3 full turns on the vent in the bathroom and shuts the door. We continue the walkthrough. There is water coming out of the outside shower..someone left it turned on this make me think that the freshwater tank perhaps has not been emptied or sanitized? This coach is being purchased and no one emptied the tanks??? We run into CJ (the first time we have seen him today) he asks if we need anything and seems to ignore the fact that they missed our delivery date. No apologies, and no mention of the promise to "compensate" us for the mistake of the missing title problem and never telling us and causing this delay. When we were there both Mark and CJ mentioned compensating us for our loss of time and the error of no one notifying us. We didn't ask, they offered. George shows us the repairs he promised are done and they tow the coach to the parking lot to be "dumped" they dump the black and grey tanks as I watch the brown fluid pour from my new investment I feel ill wondering how long that had sat in that tank. My advice, never ever buy anything from Blue Dog RV it was the most miserable buying experience of my life and as a customer they have done absolutely nothing to make me feel valued. If I could have found this coach ANYWHERE else I would have bought it elsewhere. I've owned the rig two weeks and have not received any follow-up from them at all. read more

9.29.2020 update - We reached out to the corporate team and still have not heard back from them. Next contact will be to Forest River to let them know how Blue Dog RV is treating customers. read more

My sister and I bought an RV trailer 16 ft in Las Vegas Nevada our first. We couldn't have had a better Sales rep was Raymond Juvera, we put him thru hell and winded up given him our business, he went way beyond for us new owners. If and when we are ready to upgrade we will be back to see Ramen again and Bluedog RV. Please do if you go there to look for an RV ask for him you have the best experience. read more

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We were greeted by a very friendly woman, who asked a few qualifying questions. She introduced us to Nelson. Nelson was outstanding. Young guy, very capable, and knows his RV's, having worked for one of the competitors for several years. He asked all the right questions, and mostly had the answers. My wife and I really enjoyed our experience with Nelson and look forward to completing a purchase with him. The *only* reason that this place didn't get 5 stars, was that I walked over to the Parts dept to purchase a part. The three parts guys were debating Trump and Clinton. I stood there behind them for a good 5 mins and finally the biggest of the three says "You look like you have a question?" I told him I did, but before I could ask it, the fat guy behind the counter started back in on Clinton/Trump. I stood for about 30 seconds more and walked away. George came over and says "I'm punched out, but I'll try to help you." I responded that I wanted to give my money to a business that wanted my money rather than blow me off for a meaningless political debate. Fat guy waddled over and asked what I was looking for, and didn't have a clue what I was describing. I finally had to go over to one of his display units, pull out the part I needed, and show it to him. He'd "never seen that before." Strange, as half the coaches in his store have the same part. [edit 8/29] Today I received a "Thank you" followup email from the salesperson we'd spoken with. He not only referred to the units he'd shown us, but also had a suggestion for an upgraded unit that Blue Dog doesn't currently have in stock. Super, super impressed with this place and with this sales person in particular. read more

I would give zero stars if I could. They definitely don't care about their customers or whether they are selling a good, reliable product. They just flip junk. If you do buy something, make sure to take it to your own mechanic to have it look at. Trent is worthless! Never should have hired that guy. read more

I hate having to give them such a bad rating but honestly they have not done anything to fix what they did wrong. Long story short: they sold us a product which we requested that it have 1 specific function- a ramp that converts to a party deck. It turns out that it did not have the capabilities for this function despite them selling us this trailer for that very feature and when we tried to seek resolution we were bounced around to multiple people and for 6 months now they are ignoring our requests to fix what they sold us because it doesn't do what they told us it would do. 6 months ago we bought a travel trailer / toy hauler from this location. We specified we wanted a toy hauler specifically to use the party deck. We looked at several and bought the trailer we have now under their instruction that it's just a small part to add to the ramp door to convert it to a patio. We accepted and asked them to install this part for us, knowing that was the sole reason we selected this trailer was for this deck. Among other minor annoyances (they did not look at the trailer before the walk through so they discovered the electric awning did not work when we did our walk through, no staff to fix repairs when we had been scheduled for our walk through, two weeks for them to repair the issues we discovered at the walk though) they did not address the ramp door converter parts right away. When they did get around to looking into the door they told us we could purchase the parts and they would install it but then they couldn't tell us an accurate part to purchase. THEN they said they couldn't do it, but then came back and said actually they could and then again that they could not. Basically it cam down to us needing to purchase an entire new ramp door to use this feature. THE ONLY FEATURE WE SPECIFIED WE WANTED! So for 2 weeks of "owning" the trailer while they had it in their shop we thought they were able to do this for what should only have been a couple hundred dollars, but now it's several thousand dollars to replace the ramp door. A door which should have come with the functionality we requested in the first place or at least we should have been informed ahead of signing papers was not actually possible as we requested. We would have purchased another trailer with this function had they just told us. They sold us something that doesn't do what we bought it to do and they have been ignoring our emails for 6 months. There have no remorse for selling customers products that don't actually do what they bought it to do and they definitely don't care about customer service! read more

We are traveling cross country for two years and were visiting Vegas for several weeks. We were having some warranty issues with our brand new Keystone that we bought in another state. Initially, due to Keystone's website we were directed to a competitor (Johnnie Walkers) and we had THE WORST experience there, more than once, but because they were warranty items we felt forced to use them. Only after complaining to Keystone about how we were treated at JW were we introduced to Blue Dog and WOW, what a major night and day difference. Right off the bat Blue Dog was so welcoming and friendly. Literally, right from the minute we walked in the front door. We have been back several times since and never once were we made to feel that we were inconveniencing them or that our business wasn't appreciated. And they have a great deal of parts and supplies in stock. The real gem however has been our experience with Tim in service. He was so helpful, patient and knowledgeable, he also facilitated conversations with Keystone, and discussed different upgrades we could make. Tim's communication, follow-up and customer service were top notch. He even worked us in when we were having A/C issues because we're full-time and have our 6 year old with us. The service Tim provided, and our over all experience with everyone at Blue Dog has been superior to any of our experiences with other dealerships across the country. So glad we found them!! read more

Hi Everyone, Unfortunately Im going to be that guy that writes a bad review. I have given Blue Dog RV & Forest River the chance to make things right with my NEW Travel Trailer that was Purchased in October of 2020. I have had nothing but major problems with my Trailer since acquiring it. The Customer Service is exactly as the rest of the reviews have stated on this platform. Absolutely HORRIBLE customer service. My weight distribution hitch has broken 3 times since purchasing with my trailer from Blue Dog RV. My trailer breaks have not worked after multiple attempts of supposedly being fixed from Blue Dog RV Las Vegas. I am currently traveling and once again my trailer breaks have broke as well as my weight distribution hitch. I was able to stop at a Blue Dog RV in Pasco, Washington. This facility is just as bad as the rest. They informed me I may have to pay for the services rendered as the warranty/claims department may reject my claim. I understand things break. But unfortunately the things that keep breaking for me are safety related and Blue dog RV refuses to fix a Trailer that is under Factory Warranty. I am also still waiting for a reimbursement claim from December where a mobile mechanic came out to fix a shower leak. It was approved by Forest River and have yet to receive it. Buyers also beware they will try to sell you a 5 year Coast to Coast Warranty. I highly suggest not purchasing this as the company is unable to accommodate normal repairs. read more

I took my trailer in for warranty work to correct a bad black water flush line. I was expecting to get a diagnosis and then having to leave my trailer for who knows how long. Diane was the service person that helped me, and she was AWESOME. She made sure that the problem was diagnosed quickly by the mechanic (I forgot his name), who was just as AWESOME. Within a few hours the problem was fixed. I appreciate how polite and helpful Diane and the mechanic were. It was a pleasant surprise after hearing and reading that getting an rv repaired in town can be a nightmare. Well done Blue Dog! read more

I had to wait a week to write this review because I was so angry. Took our Grand Design "Imagine" in to Blue Dog RV-Las Vegas because the awning would not retract withour blowing fuses. Turns out it was a mfg defect and the support arm pinched the wire and made a hole in it. And the slide out squeaked and groaned when it was "sliding" in or out. Blue Dog asked us to bring it in at an appointment time on May 12, 2021. They would not return our calls until we started calling many times per day. Then they said our warranty would not cover the repairs and the extended warranty or lifetime warranty only covers appliances. Finally got our coach back on May 21, 2021 and paid the outrageous bill in order to get it back. We will not do business with this company again and will advise anyone we know of our difficulties with them. They were nice until our purchase was made. When we took possession of the coach, not so much. Avoid Blue Dog RV-Las Vegas. Jim and Cat Sutfin read more

This review should have been done long ago but I've been trying to be patient with them and the people at headquarters in Post Falls Idaho. We bought our fifth wheel trailer from them back in May of 2017. while doing the paperwork for our new trailer the finance person highly recommended a product they call Armorguard. A protectant for the exterior paint as well as the interior, awnings and undercarriage. This all came with a 5year warranty and a hefty price tag of $2,800. I have a friend that had a protectant of some sort on his motorhome that he loved, so we decided to purchase. "Big Mistake"... We purchased this fifth wheel after being hit and our old trailer being totaled on our way back east. So we were late getting to a job and needed the trailer so after waiting a few days after our purchase so that they could prep the trailer and apply this armor guard stuff we went to pick it up. I noticed that the trailer didn't look all that great and I was expecting it to sparkle for $2,800 so I asked them about it and they said that they had applied the product. I then asked so you applied it to the undercarriage? No we don't do that? I then asked what about the awnings? No we never do that? frustrated and late for a job I was in charge of in Texas we left. So over the next couple of months I talked with service a few times asking them about the Armor guard and how we could get this taken care of. I was assured that we could set up a service appointment and it would be taken care of. So late November we took the trailer in so that the Armorguard and several other items could be taken care of. Six weeks later I picked up the trailer as we has pre arranged the pick up because I needed the trailer for another job. when I called them the week before I was to pick it up they acted like they had totally forgotten about me and still had to get approval for other items to be fixed? I told them I had to pick it up that next week, so I was told they would do what they could and I'd have to bring it back? But they assured me they would get the armor guard done and anything else they could. The day I picked it up they were supposed to install a circuit board on my water heater and then call me so I could pick it up. I went in at 2;30 and they were installing the circuit board but when I asked if they had done the armor guard? no one supposedly knew if they had or had not done it until about 4 when they told me that they hadn't done it "uggg" so then I told them to just refund me my money they said oh I can't do that but we'll get on it right away and get you outta here by 5? originally when I purchased the rv they said that it took about 6 hours to complete because they had to clean and then apply? I again left and have been talking with their headquarters but now I'm getting the run around from them!! I feel as though I've been robbed!!! How can you pay $2,800 for something and then not get it? And then you give them 6 weeks to make it right and still not done!!! Can I call the police? The district attorney? Something needs to give!!! I should be refunded the $2,800 dollars!!! Be afraid... Be very afraid! read more

Please read before considering this place. This was the worst sales experience of my life. I seen a trailer I liked on the Internet and went to view it. I put money down to secure it and a week later I was told that they were not in possession of the title and this could take days to weeks to secure. How does a dealer sell an rv/ camper without a title in hand and not even tell you up front that it's an issue?? I told the manager and salesman I needed the trailer in a week for a trip. 4 days before the trip it still was not a secure deal and I had to either back out of the deal and rent an rv or they would get the title for me. 2 days before the trip they call and act like they went above and beyond to get this done but it was too late I had to go with a guarantee deal elsewhere. This was a horrible experience and I don't wish it upon anyone. Do not even look at this place please! read more

This is this worse company ever, in May of 2018 we bought a used 2018 Winnebago Minnie Winnie Class C. with 22,000 miles on it. Our salesman Derek was great. When it came to the finance guy named Bill everything was going good until we told him our bank is financing the full amount. He proceeded to tell us he could get us better deal through him. We told him we were going to just stick with our bank. He was nice up until that point and then he was very rude . When it came time to do the walk through everything was good . There were two people in there showing us stuff and one had a cup of coffee in his hand. Needless to say we get it home and I noticed he had spilled coffee down the arm rest of the drivers side seat and on the floor. The guy never even mentioned to us he did that. That was our first mistake not calling and telling them. In August we take a trip to So. Carolina for our grandsons graduation from the Army and stayed on the base campground. We set up and the next day opened up the storage compartment and there was like 2 inches of water and the over flow was dripping non stop and the ceiling part in the compartment was hanging down . On our way home I noticed the floor near the bed and bathroom was sinking in, We get back in Oct. and made an appt. We took it in November 5th and they fixed the ceiling but said they would need 10 hours to tear everything up and if it wasn't covered we would have to pay over $ 1000 dollars. We take it back on Jan.19 2019 to get a diagnostic test done to see if there was a water leak due to the floor sinking in we paid $123 They said they didn"t find anything. I knew dam well we had more than one leak somewhere. My brother in law looks under the mattress where the water pump is and showed my husband water leaking. We make another appt March 12th. My husband talks to the service manager and he takes my husband out to look at it and he lifts up the mattress and tells my husband its not water its plastic. Needless to say they didn't give us any paper work saying we were there. We leave to go on vacation July 25th and make it to great basin park and now the generator wont work . So we find a place that had hookups and get settled in and the gas detector go"s off. we kept losing power. The next day there is water in the compartment again about 2 inches and a big puddle of water from the over flow so my husband lifts up the mattress and there is water down where the pump is,Needless to say we turn around and come back . We get yet another appt and sure enough they find the leaks and the other leak where the floor was sinking in. But mind you when we did the first diagnostic they said there was nothing. Needless to say we had to pay $1024 because the warranty was no good cause we forgot to get our annual matinance. They gave us our warranty book but told us that was not the right book and they didn't have any of the books I needed. we took this motorhome in 3 times for leaks while is was under warranty but they kept saying there were none. This is no way to run a business . Apparently the owners don't read these reviews about there service dept. I have called the corporate office twice and no call back. read more

Our gripe with Blue Dog Rv is very similar to every single 1 star rating review on yelp. We bought a new 5th wheel toy hauler from them. When we took it camping, we discovered what a piece of junk it was. Our old 5th wheel, purchased used, was in better shape than the thing we bought from Blue Dog. Grey tank and black tank labels were mislabeled. A/C didn't work. Shower leaked water all over the floor causing the flooring to bubble up. Screws popped out all over the place. Maybe this is normal for a brand new 5th wheel? If it is I might as well have bought used. Then to top it off I hear my husband talking to the service department and what a joke....sounded very unorganized and disheveled. They are overworked and can't keep up with the demand of service. Overall I am unsatisfied with this store and do not recommend them to anyone. read more

When we bought our 2021 Travel Trailer, the salesman and the gentleman that completed our walk around were great. From being members of multiple on line forums and travel trailer groups, we knew to expect a list of items that would need fixed after our first trip. When my wife called and spoke with Neil in the service department, he was very rude to her and told her to "get in line" with everyone else that had complaints and needed things fixed, and that we would need to calm the manufacturer. I called and asked to speak with a Supervisor. I spoke with Aaron (sp?). He said he heard the call as he was standing close by and said that the call was wrong on both sides of the conversation. I pushed him about training his employee and showing empathy for customers situations. He eventually agreed and said that he would be discussing it with Neil. I was expecting better customer service. Our appointment is the end of August so I will update this review after our service appointment. read more

Well here we are again. They Replaced our new trailer for another lemon. Took our 2nd new trailer in the last 5 monthes from Blue Dog out camping this weekend. We set everything out and connected everything. After 3 hours the air conditioner was not working and it's 106 out. We called Blue Dog for them to only tell us bring it in. Really??? We are camping. They would not help us out at all. The warranty you get from them that's says it's forever is very limited so please read closely. We should have shopped around more. Take my advice, shop around. Not real happy again as this is horrific!! read more

Overpriced junk. New campers with roof leaks and warped flooring. Don't waste your time.

Aside from the buying experience, I would never recommend BLUEDOG RV. Garbage customer service, do not fall for the forever warranty for $99. If you like calling a service dept. that will never answer nor call you back then this is your place. I brought my trailer in for the Forever Warranty at my 1 year mark... Ended up being around $600 because I wanted to get my wheel bearings repacked. The next weekend I took it to Mesquite and when I got there I noticed the wheel bearing hub cover was missing from one of my axles. No big deal right? Sh@! happens. I called last October and have been lied to and bs'd by several service members there. The first was Heather Miller. After the initial request, I never heard from her again. I sent multiple emails because they do not answer phone calls in service nor call you back. The latest was a Natalie who after I explained the whole thing because they didn't have any record of me. I forwarded all of the emails I had and she said she would be working with the service manager Derick. That was a month ago, it is now March23rd... Now I am back to calling and emailing with no reponces. Do not buy from BlueDog RV.... read more

Had 2 replacement canopies from them supposedly brand new and both had holes in them. Was assured by the manager that the second canopy was checked before we took it and He lies and never checked it. Finally got my money back after this nightmare. read more

I bought my first and last travel trailer from this place... it was the first and worst experience ever....I am done! Dropped it off for warranty work in November after making an appt in October...still there after being promisedI would have it back by Christmas...LAST YEAR, maybe he meant this year?. I ave been through 2 service advisors who completely dropped the ball and the new regime doesn't communicate. All that I keep hearing is, "well if you want to use it....we haven't done anything yet".... I have made 5 payments on this unit, about to make number 6 and they don't seem to give a fuck. Worst customer service experience ever, hands down. What bullshit that they are johnny on the spot when you want to purchase but do the absolute minimum they can get away with on service. read more

2/17 bought our first motor home Nelson was awesome. The service department don't know a thing. Had to take it back 3 times to get done finally getting it home patch up to go and the fuel pump is out payed out over 1,000 to fix which kaylup the manager said would reimburse us that was 4/28/17 still waiting on check it gets better we have no title yet so Dmv tells me there's lien holder we payed cash manager calls us a lair says we took out a loan because they screwed up he put it on us . Still waiting on check the manager lies I won't ever refer them read more

Jeremy and Bo were Great to work with! Purchased a Momentum 381m last month, the RV has worked flawlessly and got a great deal from them even purchasing out of state, all the paperwork was seamless and had great followup. I highly recommend Blue Dog RV read more

I did my RV research over months and months, looked at many dealerships, decided what I wanted, and what I wanted was in stock at Bluedog. I walked into the showroom on a Friday. I had been to the dealership once before, about 2 months previously, for all of 30 minutes. Tony had shown me one used rig. When I came in the second time, Tony was there, ready to go, and even remembered my name and that this RV would be for my daughter and I. All without knowing I was coming and without looking at his notes from my previous visit months before. Good start. He showed me the rig I was interested in and since I had already decided to buy, we went to work. He gave me a starting price that needed no haggling, so we wrote it up and got the loan. The whole process took less than an hour. I told him I would like to pick up my new travel trailer ASAP, so he worked his magic with finance and service and the rig was ready to pick up WITHIN 24 HOURS!! Bravo!! I showed up Saturday, waited about 15 minutes for Cal in finance, signed all the papers, and headed to service for my walk through and training (this is my first RV). They got the weight distribution hitch, anti-sway, and brake controller installed in the time it took for me to sign the paperwork! We did the walk through and the trailer was perfect and spotless. Nothing in need of fixing and no other issues (Tip: buy a quality manufactured rig - don't go cheap). Scott in Service got us from newbie to pro on hookup and towing in about 45 minutes. That was it! I drove off less than 3 hours after arriving and less than 24 hours after pulling the trigger on the purchase. I am 100% happy with the whole process. During my research, I had the misfortune of making a stop at Camping World. The reviews of THAT place are accurate. It's a rip-off mill. Avoid at all costs. CW hard sells junk and screws you on unwanted and unneeded extras. Bluedog was the complete opposite. Fair and helpful with no attempt to take advantage of an RV newbie. I can't express how happy I am with the purchase process with Bluedog. read more

We brought our RV into Blue Dog RV in Las Vegas to have a long list of warranty repairs made to our Jayco. We told the service rep that we were under a time crunch due to our military move to the East Coast (2400 miles). Because we had so many issues and were under such a time crunch, Jayco was standing by to expedite any parts needed. The Jayco representatives information was given to the Blue Dog Service Rep. Not only did we need the rig in good shape for our 2400 mile trip, we also needed to stay in it for 3-5 months or longer while we waited for military housing. The Blue Dog Rep. said she understood and would get us squared away as soon as possible. A couple weeks went by and we inquired into the status. We were told it had been sent to warranty and they were awaiting the parts. We reminded the service rep. that Jayco was supposed to expedite anything they needed. Some time went by and we inquired again and were told that they were waiting on parts. At that point we touched base with our rep. at Jayco and he said he had not heard from Blue Dog. We then touched base with Blue Dog again and at that point it had already been about a month and we needed our RV back. We were supposed to already be hitting the road for our military assignment but thankfully the military moved our report date back a few weeks. At this point we couldn't get someone from Blue Dog to get back to us. Once Blue Dog finally got back to us they did nothing but apologize stating they had people changeout during that time so the technician working on our RV had left and so had the service advisor. To top it all off our stuff sat in the warranty department for 3 weeks, even though Jayco was standing by to expedite everything. We were furious and of course we were told the managers had all left as well (really?). Jayco even called Blue Dog as well because they too wanted to know what was going on. Sheryl, who took over our service, tried to be helpful but she was picking it up at the end when we needed the RV back. Ultimately it came down to a discussion with Sheryl a week before we told them we were coming to get it where she and I went down the list and identified what had to be fixed before we left and what could wait. They were now scrambling to make the repairs despite having our RV for almost 2 months. Only a few items were actually completed from the long list of warranty issues and of those, when we got the RV back we found several they said were repaired were in fact not. Pictures of these items have been sent to Jayco as they were charged for these warranty items when they weren't in fact fixed. We were also charged for non-warranty items that weren't fixed. Additionally, the technicians created a lot more damage inside our rig. There were major chips and gashes in our wood cabinetry as well as random caulking slung on the face of the cabinet doors. We have never had a RV dealership cause so much damage to our RV. We had hoped Blue Dog would have been our new go to dealership in Las Vegas when we were at home but we will never use Blue Dog again in Las Vegas or anywhere else and recommend you don't either. read more

Terrible terrible service. Will never buy there or recommend them. They don't acknowledge when you walk through the door, they don't ask of you need any help, ignore you and walk right past you when you ask a question. I would give 0 stars but that's not an option read more

We recently bought a Used RV from Blue Dog RV in Las Vegas. We had been looking for a while and had been to dozens of dealers across NV and CA. Have to say Nelson B and the team at Blue Dog were outstanding! They were kind, accommodating, honest and communicated very well. We had anticipated having to trudge through a horrible buying experience en route to realizing our dream of having an RV. Nelson, Wayne and Bill made the experience super pleasant, no games, no tricks! Our family really appreciated that!! The showroom is very family friendly and you can tell they care about the customer. Thank you Nelson!! read more

Stay away at all cost!!! Bought a trailer in July 2020. Took it on 2 trips then noticed that when we hit high wind when traveling, the roof material bubbles up in the front. Went down to Blue dog to ask about it and they want to charge us 400-500 to "bandaid" the roof, which is a big no no from all of the other places that I spoke to. Once you lift up the roof material you have to replace it. This is something that should have been caught before we purchased it if they would have done the inspection as they claim they did. When we climbed up there, you can clearly see a bubble in the roof. On top of that, there were many other things that we had to fix because of their lack of inspection. During the walk through, we noticed that there were cardboard cut outs in the air condition vents. You would think that if they inspected it, they would have taken them out, nope! We ran the air and it didn't seem to be blowing the greatest and the guy told us to run it at home and if there were any problems, to call because they were too busy to look at it. I wish I would have read these reviews before going there because I would have turned away quick! And good luck trying to get any customer service after the fact. I've called and even went there with no success. Currently have a complaint with the BBB. Go somewhere else to buy a trailer!!! read more

We were preapproved! We found the model we wanted were ready to pull the trigger. When we asked how long this process would take they told me a lot faster if you let us work. Needless to say I walked out. They told us the process originally would take 1 hour tops ends up taking from 9 am to 5 pm. Sales man was decent BUT other staff the ones in finance to start the approval process the guy sitting up high to look at your specs he was rude multiple times but we drove 9 hours to buy from here and walked because he was that rude. read more

Unimpressed with yet another RV service center. I do have to say, on a positive note, some of the best communication I've experienced. Had my RV there for service and also for some extended warranty issues. Only one repair was covered (recall) but the others were on me (or so I was told). I live several hours away and was informed that the work requested was complete. When I went to pick up my rig, I found that not to be the case. My service writer actually took the time to make some last minute repairs. My biggest concern was when I first arrived, they had my generator running (I had it serviced but they never documented the hours). As I walked in front of my rig, I overheard what sounded like a hissing noise coming from the front near the generator. Upon closer inspection, the regulator was leaking propane! Now mind you, the rig was not that old and it was fine when I dropped it off. They made me a "deal" on the regulator and did not charge me for installation. Either way, with the hot generator running and right next to the propane leak, I'm thankful I'm not shopping for a new rig! I'm losing faith in anything "after the sale" when it comes to RV's. The place was clean and the staff was nice but there are certain areas that need attention. Those things that I asked them to complete appeared to have been completed (with the exception of those items I listed above). I am still experiencing some of the same issues I had before dropping it off. Due to having to wait for the additional work, I got back on the road much later than I had hoped. Certainly not the worst RV service experience but by far, not the best either. read more

We just picked up our new Grand Design Imagine XLS last weekend. Derek, Alex and Mike could not have been more helpful! This is out first travel trailer, and Alex really went out of his way to prepare us and build our confidence before we took it out on the road to head home. Even though Blue Dog is 200 miles away from our home, it was well worth the drive. Thanks guys! read more

Update from review dated 4/23/19. Traded in that motorhome that we purchased from Blue Dog RV and purchased a 2020 Jayco motorhome from a local family dealer, (J.W.) My wife and I are glad that we will no longer have any dealings with Blue Dog or Forest River. Purchasing the Jayco was a pleasure and have already had it in for warranty repairs with out any problems or excuses and all items fixed. Do yourself a favor and really look at reviews that have been written about the different dealers. I have left a review for the current dealer but only gave them 4 stars as I hadn't used their service dept as of that post. I'm going to give them 5 stars just after the first visit. read more

Drove from California to get our 1 year check up on our trailer. Dropped off w no problems. Brakes needed and parts were ordered, installed and were on our way! Thanks Denise! See ya next year! read more