1. Bluemercury

1. Bluemercury

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San Jose, CA

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Bluemercury

3.4 (5 reviews)
Closed • 10:00 am - 8:00 pm

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LE LABO SAN JOSE - SANTANA ROW

LE LABO SAN JOSE - SANTANA ROW

4.5
(37 reviews)
0.1 mi

i finally gave into le labo and i said i wouldn't for the longest time!!! aiyaaaa. anyway i wanted…read moreto get some samples before i fully commit to purchasing a full bottle. came in here twice recently and both times the associates were super friendly and helpful. i observed one male associate helping others and he was very helpful and even made recommendations. i've committed to one scent and im (unfortunately) about to commit to a second scent, ill be back for sure.

This location is easily accessible and pleasant to shop at. Because it's on Santana Row, parking at…read morethe Winchester Parking Garage (where your first two hours are free) puts you in easy walking distance of not only Le Labo but a wide array of other establishments. The interior is atmospherically lit--not too bright, but bright enough that all the labels are still easy to read. Though inevitable for a fragrance store, the air is strongly scented, especially because its doors are usually closed. It can make smelling some of the more subtle fragrances and items a little difficult. The service was wonderful--I was promptly greeted, and my questions were all answered quickly and succinctly. I had a nice time browsing, and there are testers for nearly all their products available for perusal. I will say that they can be a little too eager to induce you to buy more items (I think I was asked about four times if I wanted to add anything to my purchase). You're able to watch the creation of your fragrance in a little booth to the side (it is mixed upon your ordering, which I like), and the label can be customized, making it a fun choice for a gift. Because it is constituted upon ordering, though, I was advised that the scent would need a couple weeks to mature for use. Overall, I enjoyed my experience here, and I highly recommend it to fragrance fans. Their products err on the expensive side, but I found most of their scents very attractive and think there is something here to appeal to everyone.

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LE LABO SAN JOSE - SANTANA ROW
LE LABO SAN JOSE - SANTANA ROW
LE LABO SAN JOSE - SANTANA ROW

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SEPHORA

SEPHORA

3.3
(608 reviews)
0.3 mi
•$$

Sylvia assisted me this past weekend. She was on point on what my face needed as far as bronzer…read moreblush & concealer. I sure do admire her patience & great customer service she gave me. It's hard to find honest people that care in the customer service industry and for that thank you so much! I definitely will spread the word to family and friends

My boyfriend and I went to this horrible Sephora, Tuesday 23rd at 11:50am. ( Just in case you guys…read moreneed to look up who was working that day on the schedule.) Upon arriving no one welcomed us; which initially wouldn't be a problem but as we continued walking in they did great other customers. Customers of a different race. My boyfriend and I are African American, so it's not hard to pick up when people are choosing not help purely because of what we look like. We even walked past a worker with a terrible bob and clearly botched filer job. Not a peep. I was looking for a vanilla scent that day so we went to the fragrance area. As I was looking around no one asked if we needed help, which once again I said would be okay if the primary reason didn't seem to be because we were black. They asked other people if they need help and completely ignored us. I had to ask a worker who was about 50-60 years old with a blonde bun (which I recommend she loosen because baby it's snatching your edges) . She was not friendly at all and seemed to not understand what I was asking of her. There was another lady with glasses and red/brownish who was also no help. At this point customer service needs to be worked on and maybe teach about discriminatory practices, unless they lack range. Either way it doesn't take rocket science to work at Sephora as shown with your choice of employees; I found the scent I was looking for and ordered it through the actually company online. Next time I'll just go to Ulta Beauty. So yea-1000/1 I would avoid this location at all cost. Sucks when workers make the environment unwelcoming, especially when not one in there gets paid enough to be that rude.

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SEPHORA
SEPHORA
SEPHORA

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Creed

Creed

3.8
(29 reviews)
0.1 mi

If you want an upscale sensory experience, this sleek, sophisticated storefront for fragrance…read moreenthusiasts to explore the brand's expansive collection makes SCENTS. Get it? Sharon was our dedicated fragrance expert, who guided us through the history of each scent profile, helping us discover the exact notes and ingredients that match our personal taste. She was patient and nice, which is hard to do since I'm only partial to smells I can eat whereas my wife wants me to smell like a leather pouch of woody vanilla bourbon with a cigarette in it.

I've been wanting to purchase Creed for a while, and on my birthday, my husband decided to gift me…read moremy 1st bottle. We walked into the store already knowing what we wanted, but we were still excited to explore the other fragrances. As soon as we entered, Pablo greeted us warmly. He was incredibly patient, answering all my questions, and his knowledge truly stood out--he knew every note, every detail, and even shared the story behind how Creed began. It made the experience feel so much more meaningful. When we finally made our purchase, he personalized the bottle with our names, which was such a special touch! From the packaging to the overall experience, everything felt thoughtful and elevated. A few weeks later, I was pleasantly surprised to receive a handwritten note from Pablo in the mail, along with some samples. That level of care and follow-up is rare and deeply appreciated. Thank you, Pablo, for making this such a memorable experience--you truly went above and beyond. You deserve a raise!

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Creed
Love the details!!
Love the details!!
Creed

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Bluemercury - cosmetics - Updated July 2026

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