Quite simply our go-to spa when we don't need the jacuzzi, sauna, showers, etc…read more The staff is awesome! Very friendly. Efficient. And they do everything they can for you to work you into their schedule. Every massage leaves you wishing you could come weekly! You can't miss with anyone on their staff either. Parking in the rear.

I highly recommend all of Christine's services…read more I have done the eyelash lift and tint with Christine several times now. The results are always amazing and last a long time (6-8 weeks). I had not done any eyelash treatment before, and I am glad I did this procedure with Christine to enhance my natural lashes. I have also done dermaplanning with Christine at least 5-6 times over the past year. The dermaplanning makes my skin so beautiful and glowing, along with a facial and collagen mask. Christine is very professional, and shows a lot of care for my skin and making sure my sensitive skin doesn't negatively react to any products. I have also done eyebrow and other waxing services with Christine. Everything I've experienced with Christine is excellent, and I also appreciate the later hours she is available so I can come in after work when needed. The pricing is also very reasonable compared to other places. I left for all of my vacations abroad in 2025 feeling absolutely gorgeous thanks to Christine & TrioSpa!!

I've been getting facials from Cindy for the past 2 years, and I trusted her to get my skin…read morewedding-ready. She absolutely delivered! Recently I was dealing with a lot of textured skin and closed comedones, and she cleared them up so well. Cindy is super knowledgeable, gives thoughtful recommendations, and always ensures I'm comfortable during appointments. I also love that the Fruitdale location has private rooms instead of an open concept space. It feels much more spa-like.

I have been getting monthly acne facials from Cindy at TOFB for the past 7 months. When I first…read morestarted coming, I was experiencing the worst acne of my entire life that started suddenly, and I believe was hormonally driven. I was dealing with constant cysts, redness, inflammation, and extremely painful breakouts that would not go away. I was really at a low mentally because of this. For our very first appointment, Cindy was so optimistic and empathetic towards what I was dealing with my skin. She was so gentle on the extreme acne, and asked many questions about my skin care, lifestyle, diet, and gave very knowledgeable tips and advice to help my skin heal. Around month five of coming every four weeks, my skin very noticeably turned to corner. It was no longer as painful to wash my face, and acne would only form once a month, not month round. Now I have just completed my seventh treatment with her and I'm in awe of the transformation. All that's left is some scarring and small acne bumps, which is so much better than before. I am so thankful to Cindy, she definitely was the reason for my skin transformation, so grateful to her!!!

It's been about 2 1/2 years since I last visited this location, but it continues to be a relaxing…read moreoasis in the middle of Santana Row. I was way overdue for a relaxing treatment, and Burke William didn't fail to deliver! 10:15 AM on a Friday in late May, parking was easy, and most of the stores on The Row were just waking up. Ascending the staircase to the front doors of BW, almost feels magical. I was quickly greeted, given a key to my locker, and then the doors of Oz opened! The lighting is just right, and the facilities are spotless. The robe awaiting me in my locker, unfortunately, was a size petite... I'm 6'1" 250 pounds though! I encountered another patron (i think) who reached through an 'employees only' door to find a 4XL sized robe which fit perfectly. Took a 15 minute jacuzzi. After helping myself to some cucumber, water and lemonade, I relaxed/napped in the waiting room for about 10 minutes... Waiting for my name to be whispered. The shiatsu/Swedish massage from Deirdre (sp?) was exquisite! Right pressure. Right amount of engaging conversation. She answered my questions and offered suggestions with just the right amount of empathy. After the 50 minute massage, I returned to the locker room for a session in the sauna, steam room, and took a shower. I wish the changing area in the locker room was a bit roomier, but that is my only gripe.

I will never come back here after today. I had a 10AM Facial…read morescheduled they call me at 9:15AM to tell me that the person assigned to do my facial wasn't available and they could fit me in but not till 1:30PM I explained i came all the way from SF and was already in the area. Customer Service was horrible no remorse or didn't feel like they cared about how upset I was Didn't even call me the night before when she said they knew about it since the night before or I would've never made the trip out. Wasn't really give any other options but to wait till 1:30PM so I did not take that option since I was already in the area at 9AM. Horrible! For how expensive it is this was the worse customer service! My email is amarie18@yahoo.com if you Need to reach out

I love her truly relaxing…read moreit smells so good when you step in Please! try the chocolate mousse facial mask

I can really recommend MeMe from my personal experience going to her for hormonal acne concerns…read moreover the last 4.5 months. She gives firm and clear advice on consistency of skincare, which is something I was too lax on. And the new AM/PM routine really started to show results after daily consistent use around month 3. My skin is way better now, and has far less active breakouts and congestion than where I started from. When breakouts do happen, they are individual small pimples and not clusters of breakouts. So they go away on their own much faster. It's a relief to have clear skin again, thanks MeMe!

Such a welcoming and genuine place!…read more I've been thinking about Botox and fillers for a long time but honestly knew nothing about the process. From the moment I walked in, I felt completely comfortable. Louise at the front desk was so sweet and knowledgeable--she explained the different services clearly and was very transparent about her own experiences, which I really appreciated. Maryam did my first ever lip filler, and she was amazing. She has such an energetic and comforting manner and never once made me feel pressured to do more than what I wanted. She really focused on understanding my goals and made sure they were met. Throughout the appointment, she explained everything she was doing and checked in to make sure I loved the results. The whole experience felt effortless and supportive. Everyone there is beautiful and inviting, not superficial at all. You can tell they genuinely want you to feel happy and confident with yourself, not just sell you more product. I already booked my next appointments with Maryam and can't wait to come back. I absolutely love this place

Called this clinic since I was interested with laser treatment for acne scars. I wasnt informed…read morethat consultation would be with someone named Louise who wasnt a medical professional at all. During our consultation she was pretty much trying to "judge" whats wrong with my skin/face and wanted to upsell facials and other treatments. She was very pushy and I didnt feel comfortable continuing anymore since I felt like I wasnt being heard and she said "you cannot start the treatments without committing to facials" despite explaining that I have an actual derm I see regularly. The whole interaction just felt very uncomfortable knowing that this lady whos not a medical professional is giving medical advice?? I have gone to other medspas and I am a nurse myself so I see what she was doing. Super weird interaction, she seemed like a sales person just wanting to get commission badly..

One word, one name.... AMANDA! She's the best! Actually made me leave the store feeling like a…read moreVIP... Her knowledge, suggestions, and overall customer service was a 15/10! She helped me acquire all of the Mother's Day gifts I needed! I can't wait to come back!

Popped in here for the first time today. Shout out to Hoda, who was very helpful and generous with…read moreall her great beauty product advice. It's a relaxed atmosphere and a beautiful store.

Tonya is very skilled and professional I'm very happy I found someone so compassionate and upbeat…read moreto assist with my treatments. I'm always made comfortable there Thank you Tanya for being there for me

Tanya is so AMAZING! Down to earth and very professional. I loved that she didn't try to up sell me…read moreon services or products and really took the time to make sure that I was comfortable. Loved the little things that she used to make the experience better too like the hot stones on my shoulders/hands and the wonderful aromatherapy oils! Hands down best facial experience I've had yet to date and it's so easy to make appointments through their easy online reservation system! Make sure you book in advance though if you want Tanya. She only works 5 days a month so her appointments are limited. Also, take note that there is limited parking here so be sure to show up a little early. Park either on the main street or in the residential area.

I've gone to Aily many times for facials, and she is honestly the best compared to other places…read moreI've been to in the past. She is so gentle with extractions and has really helped improve my PIE and acne over time. I always leave feeling relaxed after every session, and I really appreciate that I never feel pressured into buying anything or adding extra services. One thing that really stands out is that she works the full hour and is attentive the entire time. At a lot of other places I've been to, they disappear once the face mask is on, but Aily continues to take care of you by moisturizing your hands and back and making the experience feel truly relaxing and luxurious. Highly recommend her if you're looking for someone skilled, caring, and consistent!

To be honest, I previously had bad experience with facials at other spas …read more I have extremely sensitive skin, and I always left feeling that my skin was more irritated . Then I found Sophia's , and that all changed! I was happy to see that they offered sensitive skin facials ( not many places do)! I've had sensitive skin facials now twice with Ally, and I can't recommend her more! She uses natural organic products with no/ minimal scent. Her facials leave my skin glowing and feeling healthy with no irritation ! The facial is an hour and is so relaxing.. especially the neck, arm , hand, and upper back massage that she does as part of the service! The space itself is clean , serene, and welcoming. I'm so happy I found Sophia's, Ally, and amazing facials for my sensitive skin!