DO NOT ORDER FOOD FROM HERE. I ordered a delivery for my family through uber eats. They didn't even give the driver a quarter of the food we ordered. The driver triple checked with them and they were very rude to her. I had to drive 20+ minutes to the restaurant to pick up the food. THEY PACKAGED A SODA UPSIDE DOWN AND MY ENTIRE ORDER GOT COVERED IN SODA. Not only did I have to drive there, THE FOOD WAS COMPLETELY RUINED. I had to pay for all that ruined food. There's so much good pho nearby, don't waste your time and money here. read more

FYI: YOU CANNOT GET PHO FROM THE DRIVE THRU. Makes sense cuz they don't wanna be accidentally spilling hot soup on their customers. I don't usually go to this location very often, since 2 others are much closer to me, but I had to pick up some catering for a party and this was THE ONLY LOCATION THAT HAD A FUNCTIONAL PHONE NUMBER AND PICKED UP, within a reasonable driving distance for me! That's already some good customer service there. I'll be honest, in the past I've had issues with the T-amo here and the cleanliness of the dining room, but that's another story. I got a small platter of fried rice and 50 egg rolls catering to go for a party and 4 BOGO free boba milk teas. Although they let me know that my order was going to be ready at 1:30 PM, since I got there a bit earlier, I actually got my order pretty early (15 minutes earlier). AC was blasting on such a hot day, so that was really nice. The fried rice had a decent amount of shrimp in it and wasn't too dry, but the cilantro was a bit soggy and wilted. Overall decent. You can NEVER go wrong with the egg rolls here. Unlike Chinese egg rolls, Vietnamese egg rolls are filled with MEAT! There's also mushroom and vermicelli noodles in it too. Very crispy on the outside and moist on the inside. It also comes with a side of sealed fish sauce for dipping purposes. Although it was pretty dang oily, it was a HIT with the party goers, who are not accustomed to this genre of food before. So happy to share it with them! Standard sweet boba milk tea. Only issue was that ALL the boba was sticky and clumped to each other. Making it a bit harder to drink for sure. read more

BMC Pho - Ice cream - Vietnamese Near Me - Covina, California

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Not all BMC locations are created equal!! This location is few my BMC Togo locations. Food is always fresh and staffs are polite They also keep the dining area clean. read more

Phocken delicious here best Pho in town. Came in with my hubby and was greeted by a friendly young cashier with glasses a really sweet young lady. Ordered Rare pho and egg rolls dipped those SOB's in my PHOcken delicious soup and ate as if it was my last meal on earth. Amazing service and food. Inside is clean outside is ugly could use a facelift new paint job. Don't let looks deceive you . Go ahead don't be shy bring your ass on inside. read more

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This isn't my usual BMC Pho, I usually frequent the one on Hacienda. Although, they are the same company its very strange that the food tasted different. It wasn't bad but different. The egg rolls are delicious (different than the one on Hacienda) The French bread is a bit softer at this location and they put a bit more cilantro and less meat. The customer service was fast and Friendly. Other than the taste the only other issue I had with them was when I tried calling to place an order they did not answer the phone. Which is not typical with their other location. I prefer my location but if you are in the area and need a good Bahn Mi at 8am check them out! read more

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Do not eat this place unless you wanna have food poisoning the next day I lost a week of work there was a roach in my food got diarrhea, throwing up read more

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GOOD FOOD BUT BAD SERVICE. today February 16, 2025 2:40PM buying some eggrolls and thai tea and the cashier was rude, i dont know if he can understand me but i know he did understand me because he was talking in english too so i dont see any problem but he eas being rude talking back to us. never going back to this place again. goodluck on the service and prolly thats why they were shutdown before coz they cant even clean the store properly. read more

It's a little busy and all over the place INSIDE, but when you get your food and (boba) drink it's sooo good and worth it! Customer service was very nice! The order was ready to go and like I mentioned before it was delicious! Tons of food and the boba was really good too! Sweet and flavorful and amazing! read more

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Best place for banh mi in this area. My favorite are the bbq pork baguette. I've also tried their pho but it wasn't as good as their banh mi. The service is generally fast, but there can be some difficulties with calling in the order. They don't offer the buy 2, get 1 free baguette deal on their current website, but they do offer the party size option (need to order in advance). Place has plenty of seating available with pop music playing. read more

Ordered the number 1 combo from the sandwiches. I thought I was getting a good deal for the buy 2 get 1 free. Such a disappointment. The sandwich barely has any meat compared to bread ratio. Just feels like I was eating bread and veggies. Would not be coming back. I can see why they changed the name to the restaurant. read more

I waited 30 mins in the drive thru to be turned away at the window because there credit card systems were down. It's truly a simple task to tell someone we are only taking cash. It wasn't until our food was ready and the card was in the employee hand and then so magically the card system no longer worked at that exact moment. We sat patiently for 30 mins to leave empty handed. Please do not waste you time or money here. All they have is outdated systems that the owners are too cheap to replace and is not a reliable place to eat in the Card-only world we live in. read more

I returned back to this place after sometime and was pleasantly surprised. I always thought this place was great, but the customer service left a lot to be desired Food was always spectacular. But what makes it especially great now is the great cheery service! Not only is the food phenomenal, but Rose Lee (who I see every time I come in in the morning )always has a smile on her face and is extremely personable. Rose is a rare find. She is always happy, cheerful, and provides next level customer service. It's a pleasure to eat here. Thank you Rose! read more

Horrible customer service! I thought since they just reopened after being closed down for having rats and roaches that they would at least have better service read more

It's been awhile since I was so hungover and in need of some good ol' pho, but BMC Pho is a real lifesaver! I love this place for so many reasons: 1) they are open early, 2) cheap and affordable even through Ubereats, 3) packaging was very well done, and 4) they did not skimp on the meats! I ordered three Special Combination Beef Noodle Soup ($9.95) and received the food at the door in half an hour (which was over 20 minutes earlier than the estimated time). Bless the Ubereats driver and BMC Pho for preparing the food so quickly! Everything was packaged so nicely and all the ingredients and soup were separated. They measured it perfectly so that all the noodles and meat fit perfectly in the bowl of broth once you put it in. They also have lots of sliced beef, tripe, meatballs to balance out with the noodles. The broth was light and fragrant, which was just perfect after adding some sriracha and hoisin sauce. I would definitely order from here again even if I wasn't hungover. Plus, they have a drive-thru at the location. What more can you ask for when it comes to convenience? read more

BMC Pho - Special Combination Beef Noodle Soup. - Vietnamese Near Me - Covina, California

Great place if you want something quick and cheap! I love their noodles and boba. The egg rolls are a must if you go! The service is okay but the food makes up for it. read more

Found a some type of metal in my soup I called them 3 to 5 times no answer from anyone at this location read more

BMC Pho - Vietnamese Near Me - Covina, California

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I have been coming to this place for about 8 years now. Back then, it was the first time I had ever tried pho and they had set the bar incredibly high when it came to good, quality pho places. I always get the Spicy Beef Noodle Soup. I have yet to find a pho place that even comes close to making a dish even remotely as good as that one. There is a great assortment of meats, which balance out with the amount of cabbage they include. It's a nice amount of spice and its one of my favorite dishes from any place, ever. The T-amo drinks are very good, too. Friendly staff and fast service! read more

This place is HOT af... it's very brutal to work there. This BMC is slightly different as the typical BMC I usually go to. They dont have any prepared food to quick grab beside one pack of spring rolls. Everything that I wanted to get they didn't have. No curry chicken with baguette, no banh cuon (steamed rice rolls, no nem nuong banh mi)... we we gonna stay anyway to order something but it was tooooooo hot to even stand there so we left read more

Review update. The charge was finally posted to our account and we were charged the full amount for our original order, even though the receipt attached to our order listed just the items that we actually received with a different total. So I took in the receipt and I politely...and this is important, folks! Be polite! The world does NOT need any more rude people...I politely spoke to the owner/manager about the issue. He was very apologetic and not only refunded me the difference but even offered to comp me some food or a couple of drinks. Now some food would have been good, but I also didn't want to impose on his graciousness, and so I asked if I could just get a Boba Milk Tea. He made me TWO Milk Teas with Boba! And it's pretty good! We will return. This particular issue with our order was the only one that we've experienced out of multiple visits to BMC Pho, and the manager/owner was extremely gracious in resolving it and making sure I left a happy customer. read more

First impression, place is dirty and run down. I had placed an order online via yelp. Whe I arrived i thought the place looked abandoned. But when I pulled up.to the drive-thru, I saw another car. It had been a good 20 minutes since I had placed my order. I waited about 10 minutes behind another car. So total time after ordering was about 30 minutes, i get to the windows and my order isn't ready. I had ordered a Bun Bu Hue and a sandwich, a pork belly that they were out of, so ingot a steak instead. Person handed me the bag and left the window. I wanted to ask for housin sauce and hot sauce. I tried waving someone inside down, called for help and even honked my horn. Nothing. There was at least 5 workers that I saw and felt ignored. I know at least two of them made eye contact with me. I asked foe the sauces and lady laughed and rolled her eyes. Once I got home, the soup wasn't that hot so I put it in a pot to heat up. Ate that. It was OK. Later on I ate the sandwich, it was ok as well, but after the third bite, I felt a hair. It was the longest Grey hair I ever seen. I tried calling but no answer. Will never come back again. Just ok food is not worth the Horrible service or the risk of getting sick. read more

Food is great, service is fast and ambiance is fast food. I like their other stores too. It's a food chain. read more

BMC Pho - Vietnamese Near Me - Covina, California

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Drinks were really good here and shoot the sandwiches are delicious. They have such a good variety of all things Pho and the noodle bowls look so good, I definitely have to come back again. Overall this review is for the drinks, refreshing! CHEERS read more

BMC Pho - Vietnamese Near Me - Covina, California

This is a place you can eat inside fast food type service and you can also drive through. Ambiance there is none. It's a fast food restaurant inside it actually looks kind of dirty. I will not go back when I order my food in the drive-through. I ordered an eggroll for them when I checked my order I had something else they were not eggrolls, so I got out and I went inside. Total lady at the order was wrong. She check my receipt. Check my food back made me some eggrolls, but she also put the food that I had back to give to somebody else that alone, I will not go back. Normally you let the people have what they gave you was wrong or you out in the trash she put it back to resell. read more

This place is disgusting. The parking lot floors look grimy and sticky. The inside is the same. I don't want to touch anything. Seeing the amount of care they put into the cleanliness of the outside and dining area makes me scared to think how clean the kitchen is. I wouldn't be surprised if the health department shut them down. With that said, if I didn't see it myself, I wouldn't believe the food came from there. The food is same as any BMC. read more

I waited a total of 18 minutes in the drive thru with 2 cars in front of me on a slow day. I ordered one sandwich, which they someone messed up. Somehow interprets "b1"as "b8". Other than the sandwich being good, horrendously mentally disabled workers. 1 star for sandwich read more

BMC Pho - I waited a total of 18 minutes in the drive thru with 2 cars in front of me on a slow day. - Vietnamese Near Me - Covina, California

This was my go to Pho when I moved to covina but not anymore. I went to get pho right after work, tired just wanna go home and eat my beef pho, with extra veggies and 2 egg rolls. I get home missing my egg rolls. $2 ? Should I go back and get them? Or maybe I should call to make them aware they forgot them. I called and a lady answers and right away she hands the phone to a guy who spoke English clearly, and I said oh just wanna let you know you forgot my egg rolls, and he says " why r u calling, u want them come back if not I don't get why ur calling to complain? " I'm like that was rude I was just calling to let u guys know that I know ur busy but ensure people get their orders. He was like well why u calling and hanged up very rude! I couldn't believe it. He spoke as if he was the owner because he had no f**** given. I hope that the manager or owner see this. And I'm not sure if he was having a bad day but they lost a loyal customer. read more

BMC Pho - Receipt. Not sure if that was the guys name or whoever was taking orders. - Vietnamese Near Me - Covina, California

Great value! Good taste on most food! Sandwich, PHO, and other cook to order food! Absolutely better than Panda Express, so much more choices. The drinks and sweets alone are awesome. Great service as well. I was welcomed since enter the door. They clean the table for me and didn't expect tips. But I gave them anyway. Very kind worker and they work very hard. The place is clean. The rest room can be more clean, but I came in the evening, so may be the cleaner only came every morning. Overall I gave 5 stars due to value. For how much food and service these days I think it's fantastic! read more

BMC Pho - Beef noodle! Yummy! - Vietnamese Near Me - Covina, California

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Bahn mi was delicious and I love the customer service in the morning it was an awesome experience, I will continue to come here for great prices and mom and pop vibes read more

Worse service ever. Every time it's a new surprise. Main lady always looks distracted and stressed, always take my order wrong. New employee, speaks no English, place is dirty, homeless going into the bathroom and who knows what in there. No more food from there. read more

One of the last of the classic Vietnamese banh mi coffee shops left in the SGV. I grew up in the SGV in the 80s when there were a ton of these. Now only a few who still do the banh mi and Vietnamese coffee the traditional way. You know... the banh mi with the pate, pickled vegetables, Jalapeño, and pork meatloaf! And let's not forget the strong Vietnamese ice coffee! Just the best!! I hope this place never goes out of business!! read more

Quite good teas and tasty banh mi! Very convenient drive-thru area and friendly staff. The strawberry mango tea is sweet but the strawberry flavor really shines through. Would definitely order it again. Note that there is a slight artificial taste but it's still very enjoyable. They offer good prices for such a large baguette. My sister is a huge fan of their egg banh mi. They offer a buy-2-get-one-free deal on their baguette sandwiches which is a really great deal considering how large and affordable they are. This is a nice place to stop and grab a tea & sandwich. The sea salt green tea is identical to the one at 85C bakery. I can't speak on their pho and to be honest I don't plan on trying it, but I will continue to come here for the other things on their menu. read more

BMC Pho - strawberry mango tea // sea salt green tea - Vietnamese Near Me - Covina, California

Remembering the message of Thanksgiving, I was gratePho for this BMC Pho being open earlier in the morning than other Pho restaurants. Pho is perfect anytime but it's especially appreciated on cold mornings. The special beef noodle soup otherwise known as #1 Pho Dac Diet at BMC Pho is a bowl full of amazing, delicious and satisfying flavors. The BMC Pho is packed with broth, noodles, filet, brisket, tripe, and beef balls. The steaming broth is perfect during the winter season. I always enjoy enhancing the broth flavor with the lime, chiles, sprout, and the raw basil you can add to Pho. The ice coffee was equally delicious. I have been a customer here many years and will continue to do so. There is plenty of free parking and a drive thru is available. read more

My soup was cold so i took it back to ask if they can please warm it up but instead the older lady was mad saying that they never give cold food and refused to help me. terrible customer service. extremely rude read more

Food is good, price is good. Good luck in calling them.. they don't pick up! There is no option to place a pickup order without going in!

This bmc is the worst bmc I've been to. The pho ga tasted like water. Sandwich is dry and bread stale. This place lacks the Vietnamese touch. Maybe it's just too far from the other locations. I wish I had a better experience but it just wasn't good. read more

Drive thru pho? Okay! Who would have known the combination works. Its been getting cold lately and we hadn't had pho in a long time. Another long drive thru, but once we ordered we got our food fast. Unlike other pho restaurants, they don't have a 100 items on their menu. They have the main dishes: pho, banh mi's, rice plates, vermicelli and boba. It's a small menu, but it makes it hard to be indecisive. We ended up getting #1 Special Beef Pho and #7 BBQ Pork Vermicelli. The pho broth was delicious and not too strong. And the vermicelli did not disappoint. I was surprised at how much meat was given with the dish. Usually other places skimp out on the meat, but there was more meat than noodles and that made me happy. It also came with an eggroll. If I needed my pho fix, BMC is definitely a place I would go back to. read more

BMC Pho - #7 - Vietnamese Near Me - Covina, California

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Good is good but the portions have really decreased in amounts lately with an increase of price

Bad customer service! I was waiting in line and the cashier didn't even acknowledge me. She could have said , I'll be with you shortly , but she said nothing. Then the phone rang, and she answered it . I was there before the phone order., so I complained and demanded to be served. She finally did but didn't even apologize. read more

Do not order the chicken pho. You'll get disgusting chicken parts with fats and tendons. Inedible. read more

BMC Pho - Chicken pho - Vietnamese Near Me - Covina, California

This has to be the slowest drive thru ever. Almost 20 minutes and still haven't even ordered yet. Been sitting the telecom but no one is even saying one moment or be right with you. read more