So I should've done this review a few years ago when this occurred but I'll explain for the late…read morereview in the narrative. I took my car in to V & R, 3 years ago to get a battery. In the Jeep Grand Cherokee's, the battery is under the passenger seat. I probably should've went somewhere else considering I had taken my car there on three separate occasions for engine misfiring before and they supposedly fixed it. Well, on this occasion, for them to fix the battery, they had to diagnose the engine to make sure it was the battery. Long story short, when I got home, my radiator was leaking. I told Rocky that I had no issue with my radiator or anything leaking with my engine. He said that I probably hit something on the way home, which was total BS. Again, long story short, after another thousand dollars of spending money there what was I supposed to do? I needed a car. So now fast-forward three years later...they had replaced windshield wipers on my vehicle before this incident while I had it in for an oil change. Well now yesterday, I went to get new Windshield wipers and as my buddy was replacing them, he tells me that the windshield wiper on the passenger side was super glued on!!! Could you freaking believe this???? I would never recommend anyone to go to this place. Rocky seems like a nice guy, but he doesn't watch what his employers are doing in the shop. They rip you off and he's not willing to back up anything that they do there. Avoid this place at all cost unless you want more and more repair bills! The mechanics need to be supervised!!!

Highly recommend this shop! Rocky is very honest and attentive. I commend the team there as well…read morefor how fast they work! I had gotten many services here including engine work, new brakes, new battery and also new tires! Prices are very fair and timing is great! Would go back again and recommend to anyone!

Very quick and easy place to bring your car for an emissions test. They are very professional very…read morenice usually pretty quick. Definitely might go to. Thank you guys so much for everything you do!

geez. I'm your neighbor and like 4 doors down and you treat people like garbage…read more bunch of ungrateful jerks. I went for an emissions test. They told me I was next, and said to pull to the side, just leave enough room for the other car to pull out. apparently I pulled too far, and the guy came out to scold me, and told me now i have to go to the back of the line ...as punishment I guess? I went in to ask what was going on, and told me I wasn't supposed to pull that far up and acted like I should know - I told them they would have to tell me that for me to know, and they got an attitude with me, and said 'well we don't have to do it then bro' And of course I am not having them 'do it bro' I let it go when they quoted me more than 2x the going rate for my car repair , but man, what jerks. I hope they go out of business. ps - you treated me like crap 22 years ago - never forgot it

Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

these people are great!!! owner of shop stopped on side of road to help me with my flat tire. I…read morefollowed him to his shop and they put a plug in tire and then took off temporary tire and replaced it. also put back temporary tire away in back of car for me. would not take any money. if you are looking for a trustworthy business to take your car to thus is the place. thank you so much guys!

I filed a complaint with the BBB today for the following:…read more Complaint Summary: Service Center: Aurora Oil and Lube Service Date: November 23, 2024 Service Provided: Standard oil change Charge: $82.51 Issue: Shortly after the service, my car began leaking oil. Upon inspection by James Chrysler dealership service center, it was determined that the oil adaptor had been overtightened, causing it to crack and leak oil. The repair cost is estimated at $1,604.95 plus tax. Attempts to Resolve: I contacted Aurora Oil and Lube to inform them of the issue. Initially, they agreed to inspect the car but later denied responsibility, attributing the problem to wear and tear. Multiple requests for them to inspect the damage at the service center were denied. They suggested taking the car to a different service center in Lisle, IL, which is not feasible as the car is undrivable due to the oil leak. I contacted their corporate office and requested a callback, but my calls have not been returned. Warranty Violation: According to their website, the service center warrants that services and products will be free from defects in materials and workmanship for one month or 1,000 miles, whichever comes first. My car is within this warranty period. Resolution Requested: Reimbursement of the repair cost ($1,604.95 plus tax). Reversal of the oil change charge ($82.51) to my credit card.

Only have amazing service from this location and staff love everything about this location been…read morecoming here for 20+ years.

Todd is truly a magician, he diagnosed my problem in 30 minutes and got me on my way within 45…read moremore. The cost was unbelievably reasonable and bye bye PepBoys I have a new mechanic. Upset courageous, no fluff great service, kind of like how it used to be. Highly recommended!

I've been a customer of Bob & Tod's for close to 10 years. They have always been fair, reasonable…read moreand honest. Today, my tire was almost flat, as every few weeks I've been having to fill it up due to a slow leak. They quickly identified the fact that there was a nail in my tire, plugged it - changed a headlight all in about 20 minutes. Service is superior, the guys are friendly and I would never go to another mechanic.

Lucky to find B&L Auto Body. They provide helpful service and value. Their team is professional,…read moreand does excellent repair work. Highly recommend.

Larry is the best. Lynette is the best - let me tell you why - I had a hit and run and the…read moresideview mirror on the driverside got knocked off . My husband can no longer address these kind of things due to his heath Larry walked me through all the procedures - read the insurance claim - and worked everything out with them. When I dropped off the car Lynette had a pickup from Enterprise all set . Larry contacted me with an update and Lynette informed me when the car would be ready. When I picked up the car, I was able to leave the rental car as Lynette had scheduled the pick-up. Now here is the BEST part my car was beautiful when I picked it up - Larry did a SUPER job - he really has a lot of talent - all scrapes and scuffs gone. and the new mirror - matched perfectly with the car. He is very concerned about detail. Due to my inexperience I was very nervous with dealing with all this but everything went so smoothly - I would recommend B&L Auto body to everyone.

I wish I could give them no stars!. But I must warn the…read morepeople. I bought my car a few months ago from a nice man.. and he told me the car would need some repairs, and gave me Priz Auto into. He said they're really nice people,and they've done repairs on the car. And they also work on his other car. So I made an appointment and went in this morning. I believe the mans name is TOM or TIM. He was very rude. He asked for the name of the person I got the car from... I told him , and he immediately said that name doesn't sound familiar. He asked why I was there.. even though I explained everything to him on the phone. His attitude was so different in person.. it was crazy. His very rude!. I told him I'm not sure what really wrong with the car.. I know I have a gasket leak,I need new brake pads, and I believe I need new shocks. I can feel every bump on the road. He told me "if my shocks was out my wheel would come off." I told him I understand that.. that's why I'm here..... to prevent anything from happening to the car. He had a really bad attitude, and said "I don't want to know what you think is wrong with the car.. I want to know whats wrong with the car." I told him once again I'm not really sure.. that's why I'm bringing it to the auto repair shop. He finally looked up the name of the person that sold me the car.. He was a customer in 2019. Super long story short... TOM or TIM (the small grumpy man in the little office) never looked at my car.. never touched it. But was able to tell me I have a ran down piece of junk. Soooo I'm honestly guessing you must have white skin in order to be helped!. I don't understand why he would want me to wait until my car is broken.. and then try and fix it. **I've been told all my life I sound "very proper" on the phone.. I'm guessing he thought I was a different race. Because he was sooo nice on the phone.. but in person he was a rude little man. WARNING***MUST have white skin to be serviced!!!****

If you are looking for a no frills real auto-mechanic, this is the place to take you car or truck…read more They are usually able to not only look at your car within 24 hrs, they generally have it repaired by then as well. Prices are more than fair compared to other auto shops and you can leave with the confidence that your car was repaired correctly and completely. They are off the beaten path a bit but don't let that deter you. It's more than worth the trip