My husband & I placed a very large order with American Vision Windows today. This review is for…read morephase 1 of our experience. Once the windows are installed I will update this review with phase 2. We had a very positive experience scheduling with Laura. She texted & called to set up and confirm our apt and moved things around to accommodate our schedule which we really appreciated. At today's appointment Christian came out to measure the windows and finalize our order. We appreciated his punctuality, clear communication style, and product knowledge. He answered all our questions and was very patient as we worked out a few design details. We can't wait to see our new windows installed!

We recently needed service on sliding doors and windows that American Vision Windows installed in…read moremy parents' Mission Viejo home back in 2010. I called Supervisor Valentin, and he was extremely accommodating in scheduling the appointment for my elderly parents.He fully stood behind the warranty, which gave us peace of mind. Henry and Hector handled the work professionally and efficiently. They took time to prepare area carefully and clean up any dust. Thank you to the entire team for the excellent customer service and for standing by your product!

I have used Irvine Window Repair twice to replace a broken window, and an old malfunctioning…read morewindow. Both times Jeremy was great with communicating, staying on schedule and calling to give a head's up when he was on his way over. He's very knowledgeable and experienced, working efficiently, providing excellent quality. I highly recommend Irvine Window Repair.

Quick to respond and then repair our cracked bedroom window. Easy to work with, efficient and…read morepleasant to work with! Highly recommend!

We are totally stoked with OC Window Experts! Willie, Eric, Ray, and Mitch were awesome from start…read moreto finish. The price was great, the measuring was right on, and the installation went really smooth. The windows look great and work really well. They took their time and made sure everything was 100% perfect and that we were happy before they left. We also feel confident that if we ever have a problem, we can give them a call and they'll be there to help. Great people, great service, and a great job. We are totally stoked with our new windows and would definitely recommend OC Window Experts!

If there were more than 5 stars, I would award them to OC Window Experts! From the first contact…read morewith Mitch, who measured and answered all my questions to the wonderful crew of Ray, Eric, Danny, and Willie, who arrived on time and worked diligently and professionally to install the windows and made sure that everything was clean when they finished, the whole process was first class. Mike, the owner, was very helpful and the quote he gave me was fair and competitive. Communication was excellent and customer service outstanding. I'm so happy with my new windows and I highly recommend this company.

I highly recommend California Window Masters for window/slider replacement…read more When I first started looking for a window replacement company, I got three estimates. California Window Masters was the most competitive. I also decided to do the sale through CWM's manager, Greg. From the start, Greg was kind, honest, and candid. He addressed all my concerns and was able to install all my windows and the new slider before the estimated deadline. His team was professional as well. Victor led installation and had the help of one other person. They finished everything in a day, and were very considerate (e.g., putting plastic down to not stain the carpet, vacuuming up dust, cleaning the windows). If I ever need new windows again, I know I'll go back to California Window Masters. I have great respect for Greg and the way he does business (no hard sell from him!). If you want someone trustworthy and kind, go with Greg and this company.

My install was completed a few weeks ago. Below are my thoughts…read more Very professional team. My sales rep was Dan, who was very knowledgeable regarding window warranties. We ended up doing 23 windows and 1 sliding door. Pricing was very fair and Greg's team was prompt and professional, finishing in 3 days. Overall it was stress free and smooth.

I am really impressed with this company. They did an impeccable job from start to finish. From…read morethe person that came out to give us a bid, to the scheduler to the install team and to the project manager, every one of them was outstanding. I admit that I'm a picky person, and they had such a good attitude toward me, and worked really hard to make me happy and they succeeded! Also, they have excellent craftsmanship and were so attentive to every little detail and had an impressive work ethic. It was a fantastic experience through and through. I will definitely use them again in the future if needed, and I highly recommend them!

We love our new door! Amir and Reem were awesome to work with -- super responsive and really…read moreaccommodating. We asked if there was any way to move our install date up, and they were able to get us an earlier date, which we really appreciated. The crew that came to install the door were great too! They were friendly, professional, and super efficient. The whole install went way quicker than I expected. Overall, super happy we went with XO Windows.

We had a fire in June 2024. My contractor used Primal Windows for the windows, which needed to…read morereplaced for city building code requirements. Not all of the windows were replaced at this time. I called after being back in the house for a few months to get a quote for the other 10 windows. They were here to measure that day. It took roughly two weeks to get windows made and installed. All of the employees were very professional and careful. When the job was done, they did an excellent job of cleaning up. The windows look great and work well. I would definitely recommend Primal Windows to anyone looking for window upgrades.

We are so happy with our new custom plantation shutters! They completely transformed the look of…read moreour home and made it feel so much more polished while still being incredibly functional. From start to finish, the entire experience was seamless. Claudia was wonderful with scheduling and communication, the estimator was knowledgeable and helpful, and the installer did an amazing job with great attention to detail. Everyone was professional, friendly, and made the whole process so easy. The quality of the shutters is outstanding, and we were pleasantly surprised by how affordable everything was. This has been one of the best upgrades we've made to our home, and we would absolutely recommend them to anyone looking for beautiful custom shutters!

These guys are true pros! I brought in my 1999 Mercedes SLK to get the back and side windows…read moretinted. Of course, my luck struck and the convertible top stopped working today, which made accessing the rear window extremely difficult since it couldn't be put halfway down. To make matters harder, there are two tabs on each side that make getting into the corners almost impossible (see picture). Lino was super upfront and explained that without the top opening, it would be a tough job and he couldn't guarantee a 100% bubble-free installation. But after about three hours, it came out perfect! He pointed out a few tiny imperfections that will dry up and disappear as it cures, but reassured me that if anything is still there after a week, I can just bring it back and he'll fix it. What impressed me most is that even though the original quote assumed the top would come down to make the labor easier, he didn't charge me a dime extra for the additional effort. I highly recommend Top Tint Shop! They are super honest, friendly, and skilled at what they do. Plus, the waiting room is really comfortable, featuring a big puffy leather couch and complimentary snacks. I'll definitely be back to bring my wife's car to get the side windows tinted as well.

I brought my vehicle in to get the side windows and rear window tinted. Regina helped me in the…read morefront office, showing me the different tint types and even letting me see the different shades on vehicle windows when we stepped outside. It really helped me to decide the type and shade of tint for my car. I then spoke to Lino, the owner of the shop, and he gave me an outstanding price value for my request. After giving the Top Tint team my car to work on, I was contacted later when my car was done; it was ready exactly when Lino said it would be! My car's windows looked even better than I imagined. I highly recommend getting your windows tinted from Top Tint Shop. The service, price, and quality cannot be beat.

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

Tuvimos una experiencia increíble con Vinyl Window Broker. Desde el inicio hasta el final, su…read moreequipo fue profesional, atento y realmente se preocupó por la calidad de su trabajo. Las ventanas que instalaron se ven increíbles y ya han hecho una gran diferencia tanto en la apariencia como en la eficiencia energética de mi hogar muchas gracias los mejores!!!!

They had their tech come in today and they changed the screen model without consulting with me! Not…read moreonce did they think to ask if I wanted this new model or my thoughts on it they just installed it! When I asked why it was changed I was told that the tech was told to fix it and this was the way to fix it. This is ridiculous!!!! Why would you not get the clients consent with critical changes to their windows!?! AVOID THIS COMPANY AT ALL COSTS. *** got a hold of customer service and the manager will look into this. Will update review once it's settled.

I'm renting a house in Pacoima when the owner call me to tell me there were coming to change all 7…read morewindows I was scared cause the previous person that came to Install the windows did a mess and they left me all the trash for me to pick up and get rid of it and lasted 2 months to finish the job and was a total disaster .PVW did the opposite the came in early begin to install the windows ones they were done with the first window I was totally in shock current believe how perfect they did there job and how they clean after them self they finish installing all 7 windows by 4:00pm . I hope your business continue to grow cause your job quality is perfect thanks for your hard work and service.

Everything went amazing! From calling for a quote from Karina & Hector coming to measure and then…read moreinstall the new glass & screen. I can not recommend them enough. They were gave me the best quote & delivered product & service. Thank you so much!