PALM SUNDAY YAH!!! Waited about 15 minutes which wasn't bad at all. We were greeted by our Waiter i think his name was Triston i think he is new there. He took our drink orders then shortly after that our meal order which we already knew what we were having. The bacon cheeseburger I had was great the fries were fine. Wife had breakfast she liked it mom had the grill chicken mash & corn which it was good she liked it. The place was tidy & clean it was very busy Sunday here. Even though we were refilled promptly... He was very attentive to everyone he had... ***BUEN PROVECHO*** read more

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Great visit primarily b/c of the server, she was amazing!! She'd been there 20 yrs & think her name was Jennifer maybe. She even settled a kid's argument at our table as she was taking orders & then cheered them all up w/ whipped cream smiley faces on 4 pancake orders. Also she picked out the ends of the banana bread b/c I asked not to get the doughy centers. Someone's eggs came out on wrong plate but she fixed it fast & brought extra rolls for them. Service like this is almost extinct w/ new generation!! Food was good for most of us. Took a while to come but we had party of 10. Refills were quick. Place was clean. read more

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This place needs to close. The waitress was really nice but the food was as usual... bad. I ordered a fried fish platter. The fish was so over cooked it was hard and crunchy. The French fries were hard/ stale. There were 5 of us and all but one were very disappointed. The one who wasn't disappointed ordered a cold turkey sandwich. I guess you can't over cook that. We have been consistently disappointed and we shouldn't have gone back. Live and learn. read more

I am an African American female I ordered food they just left me there! everyone looked at me nobody said a word. raciest I ordered food I did not get but paid for. sad read more

As per usual these Bob Evans chains are poorly run overpriced The product is no good The cook is no good The service is mostly good because they're local people who care but if they're serving crap it is crap never go here coffee's no good it's just no good read more

Went last week for breakfast with the kids. Service was very unprofessional and looked like they didn't know what they were doing although waitress was nice. Very noisy. Wait was incredibly long. Me and my kids meals were undercooked and mushy in the middle. The whole place looked like a train wreck. Literal tears were about to come out of my eyes. Someone shut this place down already. Wtf! read more

Service was extremely slow. Can't tell if it is a kitchen issue or the wait staff. Took 15 minutes to get just bread/biscuits. Took an additional 15 minutes to get our entrees. When the grilled chicken salad came we had to wait for the grilled chicken to come out separately. Then we were told they ran out of the hard boiled eggs for the salad. You are an 'egg place'. How can you run out of eggs??? Too many other places to chose from to put up with such poor service. read more

Just had breakfast here, we are on our way back to Wisconsin from Ohio, I thought Denny's was a good value, but Bob Evans was even better. I ordered the Whole Hog breakfast which consisted of 2 eggs, 2 strips of bacon, 2 sausage links, 2 sausage patties, a piece of ham, 1 pancake and 1 French Toast, my goodness; All that for $12.00 bucks, WOW!! My wife had the classic breakfast with 2 turkey sausages, 2 eggs, hash browns and biscuits. She liked everything, but the biscuits. I hardly ever have a doggy bag for a breakfast meal, but this time I had one. I shared my ham and pancakes/French Toast with my wife and I still couldn't finish my meal. I'm not sure anyone person could finish that breakfast in one sitting. Our server was fantastic and the entire meal was great. read more

I took my husband and two kids here and we did not have a good experience. To start they don't have any highchairs that are not broken. When we received our omelettes, the vegetables were raw on the inside and cold. My husband's omelette had cheese sprinkled on the top, but there was no cheese on the inside. The server came to our table one time to check on us. It was not busy at this time. Maybe four tables in the entire restaurant were filled. The experience was disappointing, and we will surely not be back. read more

We didn't even make it to ordering. We went there for lunch on a Wednesday. We were taken to our table, but "it has to be wiped down. Hold on"...shouldn't this be done after clearing the table? We sat down, opened the menus and looked at the table under the salt/pepper and the window divider between the booths. Something was spilled and dripped on that was NEVER wiped off. This was the final turnoff. We got up and left without ordering. Management for this restaurant should be ashamed of themselves. And it's not for "lack of employees". I counted - 11 employees behind the counter and in the kitchen. No excuse! read more

I've been coming here for probably as long as this location has been open. It's not a fancy place, but the food is pretty good. It's as similar to home cooking by mom or grandma as a restaurant can get. Breakfast is my favorite time to eat here. The sausage gravy is the best ever. There are many breakfast options and they are all great with large portions and great prices. Dinner options can be pretty awesome too. The turkey dinner and the meatloaf are great. I can remember getting these as takeout in college for something similar to home cooking. For a simple, inexpensive meal this is great option. read more

Bob Evans - Blueberry Stuffed Crepes - Breakfast & Brunch Near Me - Avon, Ohio

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We took her granddaughter to breakfast and when we arrive the parking lot wasn't even half full. However we had about a 10 minute wait as they were short on staff that was OK. Our server Debbie was fantastic and took really good care of us. I have the western omelette with cubed home fries and it was delicious. I had wheat toast with mine the only thing was it looked like they used liquid butter on it not so great, overall though it was a tasty meal. My wife had the biscuits and gravy along with three eggs at home fries. And hers was delicious as well. We've never really had a problem with any of the Bob Evans locations the food always taste pretty good. read more

The fact that they don't serve their "own " branded turkey sausage is crazy! They don't have English muffins or Canadian Bacon so you can't enjoy Eggs Benedict. i ordered eggs and ham with shredded potatoes. I literally was served a half of a slice of ham and the shredded potatoes were tasteless! This will be my last trip here! Higher prices, less food, poorer quality in overall taste and a total disappointment overall. I will say that our server was pleasant but that literally was the only positive about our visit. read more

Edit: Guess ordering online at 10 for an 11:15 pickup means 12 or later-if you can't handle lobby and take out don't offer takeout or update your system so it informs you your order won't be ready. After 18 months of dealing with service issues...should have things perfected by now??? Edited because by the time order was ready it was 12...and I had to re-ask for butter honey and silverware.... read more

I had the farmers choice without eggs. Pancakes, baco , and cubed potatoes. Over all it was ok. I service was great. She checked up on us but not too much. It did stink a little when we first sat down but I didn't mind it after a while. read more

This is the 2nd time in a row this experience has been bad. Each time has been with two little ones and each time the wait for our food has been 45 min or more. I should have left but with two hungry kiddos, that probably would have been harder. Today when we tried it out again, our food wasn't cooked all the way and they didn't offer any type of compensation (I.e biscuits while we waited, discount, etc). Our waitress told us the reason everything was slow was because the main chef called off and the manager was back there cooking food, which I still find to be unacceptable for a popular breakfast spot on a Sunday. Surely they have more than one chef. Our waitress was subpar, too. We had to ask 3 times for water (during our 45 min wait for food) and when our drinks were brought the first time, the girl was throwing water and creamer all over our table. Overall it was just a sloppy, distasteful experience. Unfortunately, I don't think we'll be back. The Perkins up the road had done us much better. read more

When your hungry and have no idea what you want...this is the place to go! The menu has a wide variety of options at affordable prices. You can have breakfast for dinner if that's your thing. I stopped in this Bob Evans because I needed a sandwich to go. I went to the counter for to go, and the lady seemed overwhelmed with the mad rush of people (a lot of old people). I ordered the handcrafted deli turkey sandwich with fruit. I did have to wait longer than I should have, but since it was busy and I was entertained by an old couple arguing over petty issues and I was fine. They do have amazing hot chocolate FYI. read more

Bob Evans - The handcrafted deli turkey sandwich (came with side of fruit but I ate it before taking pic). - Breakfast & Brunch Near Me - Avon, Ohio

loved our last experience there. our server was fantastic and great with our daughter. the food came out quick and was delicious.

Our first and last time here and possibly any Bob Evans! The food was mediocre but the support for basic food service cleanliness and COVID19 guidelines was nonexistent! We were in a booth that looked into the kitchen. Our table was sticky from the previous diner. This means little or no cleaning was done much less disinfectant used. The carpet was dirty and obviously not cleaned in quite some time. The servers were wearing masks and very friendly. That was a plus. The reason for my poor review was the lack of cleanliness and safety protocols used. Waitresses were clearing tables of dirty dishes, pouring drinks, serving food and stocking shelves all without gloves or washing their hands between these tasks. We watched our waitress retrieve a box from the back of the restaurant, open it and take handfuls of the individual packets of crackers and transfer them to a bin located on the counter. Then she picked up dirty dishes from one of the tables, then grabbed a rag from a passing waitress and wipe down the table she just cleared. All of this without washing her hands. All we could think of was the level of bacteria and germs being distributed across all of these items and areas of the restaurant. That wasn't the worst thing we saw! The cook has only one loop of his face mask on! He had heated something up in a microwave and was eating with one hand, while going to the grill to check on something he was cooking! Then he put his mask on, delivered the food to the serving shelf... took his mask back off and took another bite! Unfortunately, we had already received our food and were half way through eating it when we witnessed this. Needless to say, we lost our appetite and decided it was time to leave. During this pandemic, proper hygiene is important! Basic food service cleanliness is expected! This restaurant had neither! Please avoid this restaurant! Management and the health department need to investigate! We won't be back! read more

People are important, especially friendly people. This place has them. The hostess and waitress were very nice. Sadly, the food was served cold which tells me that this isn't a place that makes fresh food. The bacon looked like it was microwaved as did the hash browns. For 37$ for three meals for breakfast, there is no value in ever returning. When the cashier asked about our visit, I said the staff were great and the food had issues. She said sorry, and that was all. Did not follow-up on why or care to give a more sincere response. We will not be coming back. read more

Should have read the reviews before stopping at this place. Bob Evans is not my usual go to breakfast stop, but we were out running errands and it was nearby. We were seated quickly and our orders were taken. No issue. Then the food came. Looked good, no issue. My husband unrolls his silverware and it's sticky. Sticky because it still has syrup on it. Gross! He goes to move his plate and notices something on the bottom of it. It just looks like some crumbs, so he ignores it and keeps eating. When we are don't eating, we life up the plate, there was a whole damn pancake smashed on the bottom of his plate. So gross. We paid and left. The service was fine but that is just gross. We will not be back. read more

I am absolutely bewildered by how management treats their employees. They are completely rude to the hostesses, micromanage their work, and are completely unprofessional, lacking motivation, and overall borderline abusive. I can't believe that these servers, hostesses, and cooks even work in these conditions. read more

Got carry out and ordered Farmers Choice breakfast. I requested cinnamon supreme hotcakes along with my scrambled eggs and bacon. Initially the cashier acted dumbfounded (I get this all the time at other locations) then she told me she could 'add' the components to the hotcakes (are you sure?) and I certainly was up charged as well. Once my order came out I had to send the over easy eggs back which lent a bit of distraction to everything else. After my order was finally completed, I got home to hotcakes that BARELY had any cream cheese; which is the whole draw to the dish. Won't come to this location again for lack of attention to detail let alone the average two star rating that I should have paid attention to. Good chain: lackluster service this time and location. read more

Bob Evans - Stingy with the smattering of toppling is evident despite the up charge. Nothing between. - Breakfast & Brunch Near Me - Avon, Ohio

Second time here already better than the first. Hostess friendlier, waitress much more fun and calm. Might have been a bad night, it was a Friday and it was kinda busy for being as late as it was. read more

Bob Evans - Breakfast & Brunch Near Me - Avon, Ohio

Terrible service waited 45 minutes for a sandwich and the cooks and servers were often arguing about orders that we're put in won't be going back there at all. read more

Been frequenting the local Bob Evan's more than ever as of late. The servers are always so kind, thorough, fast, and efficient.. especially Lisa! I always get the delicious Goat Cheese Omlette with a side of Hot Cakes and the dish never ceases to fail me. 10/10 would recommend the Avon Bob Evan's! read more

I've eaten in this place probably 10 times over the last five years. I think the staff is very friendly and the food is good. No idea why it's getting such bad reviews. Maybe crabby people? I've eaten breakfast, lunch and dinner at this location and I've never been disappointed. read more

Worst place to ever work at. Very very very upset with how I was treated as an employee. the customers were wonderful, but do not bother getting a job here. Management was terrible except for a few of them. Hosts were understaffed and were subject to cleaning a mess (stomach flu Maybe) that a customer did! Never work there or apply! read more

Breakfast and service here are always excellent. We have been here on a few occasions and we always have a different server, but they are always very friendly and consistent. Will recommend to others. read more

My mom and I ate here out of convenience yesterday after we upgraded her cell phone next door at Verizon. We had both eaten at Bob Evans years before so really did not think we would have had such a bad experience...probably my worst ever and if I could give a 0 star I would. After our server Madison brought our drinks and took our order it seemed like we waited quite some time for our food. And the restaurant was not busy at that time. When the meal finally arrived I received corn on my plate when I ordered broccoli about I didn't care or complain at this point. I was willing to eat what I was served instead of waiting longer for it to be made right. The corn was .also cold...a first for us and my mom is picky so she didn't eat the corn. Then to find out after I was part of the way through a piece of my chicken Madison brings me the correct plate so she gave me the wrong meal. I didn't know because I had not eaten at a Bob Evans in many, many, many years. When Madison realized I had already started eating the wrong plate she made a wise a** crack about hmmm...honey, honey. I didn't catch it at first nor complain again but she was referring that I should have noticed because what she served me was honey chicken breast over biscuit not the regular breaded chicken breast meal I ordered. The final and last straw was when I was in the restroom and my mom paid for the meal. I came out and saw she paid over $26 for the meal. I was like how...each of our meals were supposed to be $7.99 each plus drink. We were not given a detailed receipt at the table nor were we given a detailed receipt at checkout. I immediately inquired about this and it took some length of time to get this detail. Madison kept butting her nose into my conversation with the cashier and told me what she charged for which was not what I ordered. She was like that is what you got. In the course of her and now the cashier arguing with me caused me to raise my voice and then these two preceded to talk over me making me even madder. At this point I requested a manager which I was told she was on her way and would be here soon. Her name was Crystal. During the time I got loud briefly a table of customers got up and left after ordering. I apologized to them but they thanked me for letting them know of my bad customer service experience. The reason I had to wait so long for Crystal was because she had to call another store or corporate to figure out out to pull our ticket back up so she could fix the over charge. During the time Crystal was fixing the receipt Madison again was all up in our business standing next to Crystal as she was fixing the issue. Due to the bad service I feel the meal should have been comped but that was not even offered. I personally will never eat at this restaurant chain again. read more

If you are looking for slow service, this is your kind of place. Order taken at 10:58...brought biscuits out at 11:20, said food would be right out...8 minutes later we were walking out the door hungry and heading to Athena's in Avon Lake. WE WILL NOT BE BACK! Gave them many chances over the last year to get there crap together...epic FAIL! read more

Holy cow ... where do I start? If I could rate it a zero, I would have. The server butchered our order, disappeared from sight for a half hour, and then returns with cold food. When my wife told her that her omelet was cold, she had the audacity to ask if my wife wanted it warmed in the microwave to warm it up or another order made fresh? After expressing some initial discontent with our order so far, we then got the stare down from one of the management staff from across the dining room. Instead of coming over to apologize or check on our concerns, he just kept staring at us ... big marks for customer service there. Upon check out, we had to ask for a manager in order to discuss the issue. Thankfully, a different member of the management staff came over to discuss it. He showed some skills in dealing with a customer who had a bad experience. He comped some of the bill and apologized. He even offered up a dessert to go for those who may have had cold or inaccurate meals. I am hopeful he just has really good customer service skills, but my gut tells me it is just from way too much practice. I will not go back, nor will I recommend it to anyone ... even to people I don't like! read more

Awful from the start! Waitress informed us there were 0 clean silverware. It would be 15 minutes before we got anything to use for our breakfast. Asked multiple times for coffee. Waitress said she forgot? Usually decent breakfast but not today! Won't be going back. read more

Had dinner at bob Evans in Avon saturday. Started out good but things did go downhill quickly. While our waitress was good, you could tell she was new because we had to ask for almost everything and she forgot to ask what sides or bread we wanted with our dinners...lol. There were a few things that happened that were not her fault: One member of our party ordered a baked potato. The first one came out partially raw and the second one came out with spots on it that were spoiled. Did not attempt a 3rd one, ordered mac n cheese but took so long to get, asked for it to go. Ordered mashed potatos with kids turkey lurkey dinner but got double broccoli. They did bring out potatos but were lumpy and cold. Kids meals were brought out first and meals for adults did not come out until 20 minutes later Cheddar potato soup was cold and lumpy. read more

Worst place Ever!!!! Waited 1/2 hour for coffee and another 1/2 for cold food .. never never go to this Bob Evans!!

I go here for breakfast only, FYI Like this Bob Evans the best out of North Olmsted and Westlake. Service is always good to us. I usually get the Rise and Shine or Farmers choice, I think...Good food, get my eggs scrambled with cheese and chrispy bacon. It's fast that's for sure! Sign up for their emails, you get coupons! read more

Went here for lunch. Had soup and had to pay $1.99 to get a roll with it. (It came with crackers.) Server didn't return to ask if I needed anything until I stood up and waved to her. Soup has gotten less flavorful (more watery.) Wanted chili but was told they won't have chili on the menu until after Jan 1. At checkout, many servers and managers standing around but only one person on the register. She was taking a take-out order and spent 5+ minutes trying to enter it into the computer. No one else there to help check me out. A lousy system. This place has gone to the dogs since Bob Evans sold out last year! read more

Supporting a home-state business. God bless Mr. Evans and all his charitable causes! The country fried steak n eggs rockes, as usual! read more

Bob Evans - Brioche french toast with blueberries, gone! What else needs to be said but, an empty plate? - Breakfast & Brunch Near Me - Avon, Ohio

Not a great experience at Bob Evans in Avon. First of all we had to wait 10 minutes for a table to be available. When we sat down there were five tables open. I don't know why we had to wait 10 minutes when there were 5 tables open. Our waiter was very slow and didn't collect our plates. We were cold, then we were warm, the heat didn't work. This place needs more staff and needs to invest on upgrading the inside this Bob Evans. The exterior was clean and modern. Our food was average like the other Bob Evans. We also had a 20% off coupon which made it great. read more

Nothing special to say about the food, as Bob Evans pretty much delivers the same food every time. Instead, I'll note the service here. Our waitress took our drink order relatively quickly after we were seated, and returned with our drink order a couple minutes later. That would be the last time we would see her until our food was served about 20 minutes later. In the meantime, my wife had to go to the counter/wait station to ask for a refill of her coffee. This was a little surprising as, even during a busy time like a Sunday morning, there is usually someone coming around with coffee for refills. Okay, where is that locally owned breakfast diner in Avon I'm looking for... read more