Service was good.casual dining. Food was good had a bacon cheeseburger with fries which was good and a Mountain Dew to go with it. read more

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May never visit this location. I am pretty sure I got sick on the chili. Who puts sour cream in chili. The customer service was horrible. I stood at the cash register for over 5 minutes trying to pay my bill. Several ladies saw me, never said hello, can I help you or we will be with you soon. Finally after a lengthy wait someone called for someone else to assist me. I guess Bob Evans doesn't need money to run their business. Thee complete lack of urgency is not a good sign either. read more

Bob Evans used to be the place to go to eat. Not anymore! Poor service and absolutely poor management! You can only say your sorry so many times. We won't be back! read more

Tony and I opted for anything with mashed potatoes for lunch today and Bob Evans won! We both ordered the same Hamburger Steak with mashed potatoes and gravy and broccoli for our side. It was Very good!!! Gravy was to die for and broccoli so tender you could feed a baby! For only $7.99 plus drink and taxes. I had Coke and Tony a sweet tea Definitely would go again Nice staff, great service and Very clean in dining room and bathroom which is a big plus!!!! read more

Bob Evans - Breakfast & Brunch Near Me - Kanawha Ciy, West Virginia

The food was good and waitress was wonderful. The worst part was trash everywhere outside of entrance. Made the experience less than appealing. This is the reason staff should use front door and look at curb appeal. read more

Convient location near holiday inn express and country inn & suites. It's a reasonable restaurant for a meal Staff friendly and reasonable Food was ok. I have had better at other Bob Evans. They did have some specials that were a goid value Doing room was nice and had an uncrowded feeling Ample parking available read more

Trust me, just don't eat here the chairs themselves that you said to eat here have a thick layer of nasty grime from other people sitting there from skin and bodily oils just accumulated in a thick layer covering the chairs of this place just don't eat here read more

Outstanding service, very friendly and attentive. Food hot and tasty. Priced well. Location is very convenient. Better location than South Charleston. Needs to clean vents and some ceiling tiles have heavy mold on them. read more

Food was not tasty. It was small portions for an everything breakfast. Skimpy hash browns and the meat portions would just fill your fork. Service was good food came slow. We were ignored when first arrived. Bathroom was clean floors sticky my shoes were sticking to the floor. read more

Everything was good until we found a piece of glass in our "to go" peach tea. Be careful, folks. read more

Bob Evans - That piece of glass... - Breakfast & Brunch Near Me - Kanawha Ciy, West Virginia

Terrible. Walked in and was met by a rude person seating us. Then proceeded to wait 30+ minutes for a simple water refill

Have skipped BE for decades now for no real reason but glad we came back here. Exactly how I remembered it with some cute T-shirt's at the door to make it even better. Had to get 2! Wish they had small sizes though. Food was great. One waitress worked the whole floor and did a great job. Oddly enough a family that arrived before us hadn't been served by the time we finished though. read more

Worst Bob Evans experience we have ever had. Someone spilled a cup of salad dressing in the middle of the floor between two booths. It sat there staring at us our entire meal as the waitress and hostess just walked around it. I understand that times or tough, but asking for there not to be a pool of pink salad dressing next to me isn't a lot to ask. read more

Worst service ever. Substandard food. This is the second time this has happened in a month. I will never order from here again. read more

Bob Evans - Brioche French Toast Combo that I ordered for take out. - Breakfast & Brunch Near Me - Kanawha Ciy, West Virginia

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Possibly one of the dirtiest places I've been to outside of a large urban area. Like post apocalyptic filth. Food was passible, but I was worried it was eating dirt. Wait staff was friendly enough, but the cooks were not the cleanest looking bunch. One Prince Charming was taking his break on a front bench when we pulled up. He was smoking, talking on his phone like an OG, and hocking loogies like it was an Olympic sport. I'd highly recommend avoiding this place. I will be from now on. read more

Bob Evans - Ambience: Filth. - Breakfast & Brunch Near Me - Kanawha Ciy, West Virginia

We ordered a wild fire chicken salad with no cheese and crispy chicken. What we got was a wild fire chicken WITH cheese and grilled chicken. Also my glass had food all over the rim of the glass. I ordered dry wheat toast with my breakfast but was brought biscuits and my steak knife for my steak and eggs was covered with food. Don't bother with this location. We have had issues here before. This will be our last visit to this establishment. read more

Bob Evans - Food that I wiped from my knife. I had not yet used it. - Breakfast & Brunch Near Me - Kanawha Ciy, West Virginia

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Was a great place. They accommodate a group of 10 of us and even sang happy birthday to my Son who turned 9. read more

Pork tenderloin, mashed potatoes and chicken noodle soup was great . Coleslaw was so so . Excellent service and chocolate chip cookie

It's a Bob Evans (that COULD be the end of the review). There was a little confusion at the front door, concerning a lady who was telling the front desk "they won't seat me" so we never found out what that was about. We ordered original breakfasts with turkey link sausage. Both of our sausage orders came out barely warm, but we fixed that by cutting the links up and submerging them in our steaming bowls of grits. My wife doesn't drink coffee so she got hot water for tea. Later on, the waitress refilled my coffee and my wife asked for more hot water for a second cup of tea and got coffee instead. Likely to be our last visit to a BE for a while but it was convenient and they had breakfast at 1230 pm. read more

Had a great to-go dinner from this location. The salmon entree with broccoli is Keto friendly (of course you have to say no to the rolls!) Brooke was very helpful. I do suggest getting your Apple Pay fixed (11/15/2019), especially because it is advertised on Apple Maps. I was fortunate enough to have an alternative payment method, others might not. read more

Came here at 9PM on a Friday night on the way back from vacation. Had to wait 45 minutes for our food. Two members of our part got omelettes with a type of sauce they were out of. Instead of telling us they just left it off. Food was cold when served. Manager apologized and even picked up the tab because of the long wait and missing ingredients. I think they just wanted to go home; closed at 10PM. Won't go back there. IHOP is across the street. read more

The food was very good however, my waitress was overzealous pouring coffee. I am all good for topping off if you ask.

Terrible service. We were passing through back to ohio and decided to stop for a bite to eat. We could have chosen lone star steakhouse or mcds but we went to bob evans. We were seated promply but that was the only plus to the visit. Our server asked if we were ready to order but we said we needed a few minutes to browse the menu. The server returned about 2 minutes later with our drinks and asked if we were ready to order. We had been talking to each other and said we needed a few more minutes. That was the last we saw of the server. We waited for around 20 to 25 minutes and still no sign. We decided to finish our drinks and pay. I told the cashier we never received a ticket as we never saw our server. She apologized and our drinks we free. Not sure if this is normal or not at this location but our visit was not a pleasant one. read more

As the other reviewer said: it's the same old Bob Evans. A note for the unwary: it's a bit of an adventure trying to figure out where you pull in to get to it. read more

This place was disgusting! The waitress touched our food with her bare hand after putting it down and said "it doesn't look too good" and then walked away and left the food in front of us. Good was cold. They didn't know put in the order correctly and we didn't get everything we asked for. COVID protocol wasn't being followed by staff. The place smelled disgusting and a nice couple behind us left because they were there for an hour and the server never came. Don't eat here. It was such a mess. read more

Today we ordered broastered chicken and chopped steak with coleslaw. Usually the slaw is placed with an ice cream scoop looks nice and just wet enough. Not today, looks like they are running out. It's also so wet it's swimming in dressing. The onions on the steak are raw. Today I spoke to the manager because dinner was so out of character. The restaurant was reasonably full but not packed. read more

Took my mom and sister to eat in Kanawha City. All was good, drinks served quickly and hot, food served on time and our server was friendly and very nice. Our server was very busy, I got up and asked for two coffee refills. I heard the manager ask "who's customer is that"? Our server was putting order in the system and said "mine". I knew immediately I had gotten this server in trouble. I noticed the manager (Racheal) take several servers in the office and they came out heads hung. I was apologetic to our server. Why, when it's busy, is the manager not out working the floor and refilling cups and asking "how was your meal"? Very disappointed in the manager and how she treated the workers. D.Burke read more

We stopped here on the way home from Myrtle Beach. We wanted a place to wind down after driving all day and have a nice meal. Then we needed to get back on the road to finish the last leg of our trip. Well, good stuff first. The waitress was sort of new but she was kind and willing to help. We were seated after only a short wait. They weren't busy at all. There were 6 in our party and 2 of the meals were good without problems. One was a breakfast meal and the other the pot roast dinner, both were good. Well, that's all that was good. For not having very many people we still had to wait longer than expected for a table. Once seated we were greeted and drink orders taken. Then we waited and waited and waited. Finally the drinks came. All were good and I was told I had to wait for decaf coffee which was fine. Usually only takes a few minutes to brew. Then I waited. Finally the decaf came and it was cold. Huh? How could fresh brewed decaf be cold. After waiting yet again she brought the breads and I told her about the cold coffee. She made some excuse and went to get a fresh cup. She actually told us she put it in the microwave to get it hot! Crazy! And then we waited. After a long time our meals finally came. Again 2 meals were perfect. The a special French toast that wasn't even cooked on one side! The cook had to know the top side wasn't cooked! They served it raw side down. So it had to have been raw side up when removing and plating. I had the Wildfire Chicken Salad. The chicken on it was cold. I didn't want to wait any longer so I ate it cold and said nothing. My niece ordered the country fried steak and it was also cold but like me she was too hungry to return it and ate it cold. My other niece wasn't very hungry so she just ordered loaded French Fries. There was a very small serving of cold French fries scattered on a large plate with unmelted shredded cheese and green onion tops. That was loaded?? Since this was all she was eating we mentioned it to the waitress who then (again after a long wait) brought a small amount of sour cream and some bacon bits to add to the now really cold French fries. Well that wouldn't do so my niece then asked for a cup of potato soup since she couldn't eat the fries. She offered us coffee to go. When she brought the 2 regular and one decaf she couldn't remember if mine was decaf for sure. She didn't mark them. So another wait for the decaf and the bill. This was all just sad! We were there an hour and a half! I keep an log of times while we travel. We arrived a few minutes before 7pm and left at 8:30. We rested a little more than we would have liked. Sorry, but won't be back next year when we travel through. read more

Never ate at a Bob Evans before. First time. The restaurant is very clean, the staff there are very down-home and friendly. I got seated within, well, less than two minutes after I walked in the door. The waiter came over almost immediately thereafter and asked what I wanted to drink and give me a couple minutes to look over the menu. It's a nice variety of entrees, and they do serve breakfast all day here. Which I appreciate. The place was very busy, and the staff was hustling and bustling for all the tables. Even the manager was in the trenches. Overall, I had a very nice dining experience, and the prices are well within a decent range, similar to other restaurant chains. I do recommend stopping if you're passing through. I truly believe you will not regret it. read more

The food was okay, service was terrible. Our server was nice enough, but it took her TEN minutes to bring us our drinks. From where we were seated we could see her just standing and watching people plate food. The restaurant was not busy at all. Most of the wait staff were aimlessly standing around like zombies. The manager was in the back cooking and seemed really flustered, I felt bad for the guy. The cashier, a lady named Chris was very friendly and gave us a small discount for our wait. From start to finish ( and we ate quickly) we were there for an hour and a half. I'll stick with the South Charleston location from now on. read more

Three times to get my order right.....1) no mac and cheese which was fine 2) brought my salad with bacon and bleu chess after I asked for none and the wrong dressing 3) brought it back with bleu cheese on it.......they had remade it. The final time they got it right. read more

It was this, or the other 2 star restaurant next door. The best thing about this place is the ability to order carry out from the website. The worst is everything else. "Mediocre at best" was the theme of the meal. There were ingredients on my salad I hadn't requested and they forgot utensils. The food was all meh. Exactly what I expected. read more

This place has gone downhill. Slow seating, slow service, and OK food. The entire place just looked dirty and the kitchen staff was WAY BEYOND rough around the edges. Steer clear of this place. I'll try to go again later to see if it has improved. read more

I sat here for one hour with three children waiting on our food to be served. My sons waffle & bacon sat up under the heat lamps for 15 min before I demanded it to be brought out. Then it was crispy as hell. After complaining they said they'd cover free desserts. After another 10 min they then said they'd take care of my whole check. The server was nice but the kitchen time management is absolutely ridiculous! Then we waited 15 min for our dessert to come out. I mean it's ice cream sundaes people!! To be honest if they had not taken care of my check I probably would've walked anyway. read more

Pretty sure I could have gone to a farm to find my own eggs before we were even served today. It has been 45 minutes since we were seated, and all we have received is coffee and water. It was also charming to hear waitresses fighting. Do yourself a favor--it doesn't matter how close to the highway it is, choose somewhere else. read more

Worst Bob Evans around. We are from out of town and our entire party of 8 walked out after the absolute worst service and food.

Slow seating and the place was practically empty mid week. Overall the place seemed ok, no dirty plates. The lobby smelled like stinky feet and bathroom looked unclean. Waited a long time for food but manager gave us a discount even though we never said a word. Food was great just like any Bob Evans. Staff friendly but a little scatter brained and in no hurry whatsoever. Would choose some place else before coming to this location! read more

Horrible, completely horrible. We had a bad experience and I had spoke the to DM a couple of months ago, assured he would fix the problems since he had newly taken over the area and decided to head back with the family....MISTAKE. It was kids eat free night on Tuesday, I got the "Signature": Turkey and gravy...maybe jelly turkey and water. My son had the mac n cheese with fries. The mac n cheese, was sorta Microwavable and "crusty" and his fries, I just wish I would have taken a picture of them. They looked like the had floated in watered down A1 sauce, the grease was so dirty. The fries had been put in to not hot enough grease so it just soaked into the uncooked fries...we asked for another side, which we had to wait for 10 minutes for his mashed potatoes. I guess the upside is his was free...and we made the comment that it is the only reason people eat here. I truly believe that a reorder in the management needs to be in the works....over 6 months of trying to love Bob Evans has lead to lost $ and unhappy kids. What happened to the old BE??? The only reason I gave it 1 star...is a negative star is not available. read more

Cleanliness is the issue. Maybe 1/3 full on Mon evening. Counted 6-7 dirty tables when we walked in. Slowly they were cleaned- no real pattern- even though one staff member was meticulously cleaning a cabinet near the kitchen and the manager walked past the dirty tables 3-4 times. One table in a corner remained in cleaned and covered during the hour+ we were there. Our waitress was great and food was fine. The manager needs canned though. There were scraps of napkins and other debris throughout the place. If the manager is that unconcerned when he is RIGHT THERE, how does the place look during or following a busy breakfast? read more

Unfortunately we visited on a Sunday after church services let out, so we hit the rush hour of diners. The hostess mentioned that a number of workers called off that day which was too bad because everyone else was very accommodating despite some overly pushy patrons. As you'd expect with an understaffed day, the dining room was a bit dirty from last meals, but nothing that make you walk out. Beyond all this it's your typical Bob Evans. They just had a bad day! read more