Body Builders Automotive: A state of the art auto repair facility. Extremely customer oriented; they treat your car as if it is their own. Extremely professional; they handle all aspects of your repairs including insurance issues, ensuring you are worry free. The owners are honest, respectful, trustworthy, helpful and they take the time to answer any questions or concerns you may have. It is a very busy shop because their work is impeccable and everybody loves them. Their rapport and personalities makes you want to hang out there, work there, become friends with them. After this experience I really don't want to take my precious car anywhere else. It's a salon for your car! I wish they had a service department. Oh yes and they offer refreshments, candy and a comfortable seat if you rarely have to wait! read more

Body Builders Automotive - Body Shops Near Me - Rolling Meadows, Illinois

Body Builders Automotive did a superb job repairing our Audi which was mangled by an unscrupulous car wash. We visited their shop and saw how clean it is and the care they take with the cars they are repairing. They worked with our insurance company to get the out-of-pocket cost as low as possible while using quality parts. We got text messages twice a week with updates on what was happening to the car and projected date of availability. There are cheaper shops out there, but you get what you pay for - if you love your car, bring it here. read more

WARRNING! Scammers, liars, and bullies, especially if you're a woman. They charged insurance for new parts but used damaged/used ones, stained my car with grease, ripped/cut w knife trunk carpet, left dents, sloppy paint, and even installed a broken wiper in the wrong spot, leaving old glue. I don't know where the good reviews are coming from-likely fake. They know insurance will pay, then leave you stuck and threatening. The names praised in other reviews are actually your worst enemy. Thankfully I had before-and-after photos to prove their misconduct. The insurance adjuster had to step in and send my car to a different shop to be fixed all over again. Stay away. Somebody needs to check if the people working there even have any qualifications. Do NOT take you car there. read more

I found Body Builders on Google, finding them as a certified BMW shop. Had a very minor accident, they found a way to solve the issue without painting. which saved a great deal of money. Really impressed with the time they spent showing me the shop, very professional, they had friendly staff, the shop was clean. We were so impressed we had both cars detailed, they looked like they just came off the assembly line. Including the engine compartment. Can not say enough Great Job! Hal Durgin Arlington Hts read more

Recently got into a fender bender with my SUV in late May. So I came back to this place based on the great service I had received previously. Back then, they had been on preferred lists with various Insurance vendors, including State Farm, my carrier, so I came back. Service had been excellent... until now. It sees odd to me that they were no longer preferred but they said it was because they didn't use aftermarket parts as required by State Farm. SF denied this was the reason... more as to the fact that BBA like to charge more than reasonable avg rates... paraphrasing what the rep said but thats usually the case, aka price gouge. I didn't want to believe it, but after trusting then to get direct payments vs my review of work before payout, I should have not. I got shoddy work and coincidentally they decided to no longer follow up on the promises to finish fixing my complaint items right after they got the final installment from State Farm 2 days ago. AGREEING ABOUT Promising to fix my LIST UNTIL State Farm sent the final payment totalling 17K. I should have stopped it. Promises to fix by Jackie. Sign-off that if was completed. NONE completed. Consistent fails by Sam (forgot a trim piece, didn't know that intake vent can cause issues when I asked about it with concerns on acceleration) Issues: misalignment of hood and trim and set of headlights in gasket, battery warning fails at ignition (never happened before), weird tone of backup warning beep, crooked bumper (look at front plate holder)... response by Sam "your talking about millimeters... we did the best we could, find another body shop"... duh. This place is now poop. Trust the Insurance carrier... Note... they kept my car sitting there for 2 weeks while I burned thru rental allocation because they didn't order parts while arguing with State Farm about their charges. read more

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If you have a Tesla and need to get some body work done, this place is great! They fixed a big misalignment in my falcon wing door that the Schaumburg service center couldn't fix (of course after waiting there for almost 4 hours). Body Builders had me down for an appointment, gave me an estimate, and scheduled a day to bring the car in. I know that might seem straight forward, but having owned a Tesla since 2018, getting Tesla to work on your car is a horrible experience. Loved that they got it done same day as it was just labor I paid for. read more

This company has no customer service. I dropped in for an estimate, the estimator/owner was in a meeting. The receptionist took pictures of my bumper and told me someone would call. I waited for 24hrs and after not being called I called in. I was told someone would get back to me soon. I waited another 2 hours and then went in as I was driving by there. The receptionist asked me to wait. I waited another 20 minutes and when I asked why it took so long the owner said he didn't want to work with me. I wasted my time and the owner was beyond rude. Don't go here as there are other auto bodybuilders in the area. Don't waste your time like I had mine wasted. I only gave this business 1 star because it was required to enter this review. read more

I have known Body Builders for a very long time. These guys are great at what they do. I am in the industry and when i started out back in the early 80's i had a dent in my company car. I asked Pat if he could fix it and he stated: leave it with me i will have it done in a day. I came back the next day and the dent was gone and looked perfect!! I couldn't even tell that they repaired on my door. Pat Laughed when i picked it up and said " i fixed your car" that's why it looks good. Guess what? He was right!!! Quality work and great repairs. They focus on making it look good at Body Builders Automotive!! read more

We all have the same worries and questions when it comes to having work done on our cars....ESPECIALLY body work. "Will the car look as good as new? Is this going to cost a lot? Will the work be high quality? Will they communicate with me? Will my car be done on time?" (And so many more questions) Joe and EVERYONE at Body Builders makes sure you car look like new when it's done...makes sure the work is done with the highest quality and standards...WON'T break the bank....and they keep you informed the entire process. My wife broke the side mirror on her car. They gave me an estimate of the cost and the amount of time. They had it done in less time than promised. It looks GREAT and they were awesome with customer service. While I hope you NEVER wreck your car, that sucks! If somethings happens, you'll sleep easier knowing these guys have your best interest! They truly do a great job. read more

Amazing and knowledgeable place. From estimate to delivery, they keep in contact, discuss everything in detail, worked with me with custom details, and got my car back from a very frustrating and draining situation. BBA is somewhere I'd recommend to anyone. read more

Having an accident and getting the car repaired could be frustrating but this shop made the whole process much easier. Body Builder is the best body shop I have ever had. The team there is very professional. They explained to me what needed to repair. I got my car fixed in relatively short period of time. What impressed me the most is that 3 months after the repair, I found one of my back tires is leaking. I know it is probably not their problem because my damage is on the bumper. But I just gave a try and see if they can do any thing. Jackie who is the associate there helped me and replaced the leaking tire for me for free! Thanks and I highly recommend Body Builder. read more

Exceptional work and great communication system! Highly recommend this shop for all your body work! I will definitely be going back if I need anymore work done in the future! read more

I had my other SUV fixed by the shop two years ago. It was a straight forward comprehensive repair and am very happy with their work and the whole process. Recently I had a minor scratch on the door by another hit and run, so I am prepare to pay out of my pocket. It was a very subtle scratch but I decided to go back to them and ask for an estimate. They buff it out while I waited as a courtesy and being a previous customer. The door is like new now. read more

I have been using Body Builders since 1991, repairing collision damage to eight vehicles. After the last four years without needing any body work I had an accident in January and had my vehicle towed there, so glad I did. I really appreciate the the excellent service and communication from the office staff and the owners. There work has been consistently great and I will keep using them in the future, diffidently highly recommended. read more

they are really taking care of me. really going out of their way to make a customer like myself happy. vechile was hit by a deer. there was a part that toyota needed to fix so they had to keep it an extra 3 days. i only have 1 vechile, but bba got me into a rental which they're covering...they apologized which it wasn't bba's fault. things happen which sometimes we have no control over. wish i could add 5 more stars. read more

This is the third time I have used Body Builders in about the past 12-14 years. Excellent work each time. They kept me informed throughout the process. I can't even tell where the repair was. It all blended perfectly. My car was only a little over a year old when I was hit. Everything looks like it did when I bought it. They are also very honest. read more

Brought my vehicle to bodybuilders due to extensive hail damage. Not only is there still hail damage there are circles all around my vehicle and it appears they may have ruined the hood the roof and the passenger side window. It looks like they worked on a vehicle right next to my black Toyota,. Although they tried to say it was oxidation. NO- according to one of my neighbors who is in the industry said it looked like paint, grayish paint all over my truck. They said initially they were going to replace the hood, which was approved by Geico, yet again, in my opinion- received the approval to replace hood but for some reason their PDR person started to work on the hood and saw wow the dents are coming out really well. This to me makes no common sense. If there is hail damage all over the entire vehicle why would they start to work on the hood, if the hood was To be replaced.. The only reason that makes any type of sense to me, again my opinion based on what I have seen is they do not make as much $$ off a part- so decided to do entire damage by PDR repair. They care more for the $$$ then the quality (or lack of) of work. Stay away! I now have to bring my SUV back to a different place to have whatever damage they caused & hail still exists.in addition, their communication skills are lacking. My vehicle was told was ready- Not! They just pulled out (guess the color) a grayish car next to my SUV. They offered to wash it- no soap or to come back for sand blasting. YOU ARE NEVER TOUCHING MY TRUCK EVER! This shop should not be on Geico's list- I think their ripping them off. Check out the photo of the roof. More photos to come- of hood, window, interior messed up interior upholstery. STAY AWAY- I WOULD GO TO MAACO BEFORE THIS PLACE. PLEASE GEICO- GET THEM OFF YOUR LIST! THEY R COSTING YOU & YOUR CUSTOMERS MORE MONEY. read more

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Very professional and always has the best interest in the customer...Got 2 of my vehicles painted here would highly recommend 5 stars...Sam treats customers like family thank-you! read more

I recently came back here for a second time after rear ending another vehicle. I have been to another shop before but these guys and gals are the best! Their customer service is top notch and they update you on the process and leave your car like new! I hope I don't have to go back, knock on wood, but if I get into another accident, I know where to take my car. :) read more

I recently got into a accident with my Ford Focus and while looking for a place to take my car I found Body Builders Automotive. During the repair they kept me well informed, calling and emailing me about the status of my car; which is always welcome. The work done by then on my car looks just as good as new. You couldn't tell there was any damage, paint looks better than the factory. If I ever need any body work done they will be the first I call. read more

It feels weird to say extremely happy when talking about a body shop, but that is the best way to describe my experience. Had my side view mirror replaced after backing into the side of my garage (yep definitely winning at life!) Brought it to Body Builders and from beginning to end it was truly a great experience. Friendly staff, honest, and a great price. I hope I don't have another need to fix my car anytime soon, but if I do definitely will come back here! read more

I stopped by for an estimate on some scratches on my car. The wonderful people at Body Builders buffed them out for me at no charge! Great and friendly customer service. I have had repairs done three times previously and was happy with the results each time. There is even a rental car office on site. read more

Very honest people. My Jeep Patriot door was not hanging/closing right. Got a quote for over $1k elsewhere. Talked with BBA, used their app to send photos, got a quote, went to see them, door was fixed, no payment. I was told it was a quick fix and no payment needed. Please patronize them. It would be a favor to you. I intend to keep going there. read more

I cannot say enough about how professional and attentive the staff here is! No one enjoys getting into an accident, but BodyBuilders does everything that they can to make the repair experience pleasant. I set up my appt through Geico, but they work with most car insurances. The initial intake was relatively painless and I was able to drop my car, pick up the rental and be at my office in less than an hour. Laura is the most professional customer service representative I have ever worked with. Not only did she get me in and out and on my way, but she kept me informed with an email message every other day about the status of my repair. I dropped my car off on a Saturday with the estimate of 1 week's time to repair, by Tuesday I had my car back. I can't talk this girl up enough-- she went way out her way to make my experience as good as it can be. One small wrinkle - they forgot to reattach my attenna so my radio didn't work well when I got my car back. Never fear, Laura's got it under control, within 2 hours the owner was at my work with a new part to attach. I can't say I have had a better customer service experience any where, but from a car repair shop- its unheard of! Go to Body Builders, you will not be disappointed! read more

My experience with Body Builders was fantastic! After my Jeep was rear ended and having to deal with the other person's insurance company and being sent through the ringer of dishonest and shady auto repair shops, I finally decided to go my own route to get it done right. I was referred to Body Builders by a friend who also had an exceptional experience when having work done to his Honda Civic. All of the staff members I dealt with were friendly, knowledgeable, understanding, and best of all honest. I got regular updates on the status of my repairs and when I got my Jeep back it looked brand new again. The repairs were made over a year ago and there have been absolutely no issues. I would recommend this body shop to anyone, even my grandpa - and believe me he is one harsh critic! read more

They did a GREAT job fixing up my brand new Jeep and were super nice while doing it. I can't quite give them five stars (I'll explain in a second), but I would definitely not hesitate to use them again. But I really hope I don't have a reason to! The only thing that bugged me was I made an appointment a couple of weeks in advance to bring my car in and leave it for the work week, and I think we even confirmed that appointment a few days before, yet they didn't have the parts they needed ready so that they could work on my car right off of the bat. So my car was sitting there a day or two with nothing actually being done to it, and the wait for parts they had to order was supposed to delay my pickup from the original time estimate. However, I ended up getting her out at the original time so it didn't end up having a negative effect. I don't know if that is common practice in the repair industry or what, but it was definitely frustrating to get a voice mail about how they were waiting for parts so they estimated my car wouldn't be ready until 2 days later than they originally told me. I had no car in the mean time as I decided to forgo renting, but even if I had been renting I would have been paying the overage from what insurance covers, so it just felt inconsiderate and silly to not have the parts ready when they knew I was coming in. Anyway, all is well that ends well, and my car looks brand new and every single person that worked there seemed like they actually cared about me and my car, so can't ask for much more than that. read more

I was in an accident in January and received a quote from BB. Although I didn't use them for service (due to insurance), they provided excellent service. I recently was hit in a parking lot 2x in 24 hours. I was able to go back. I can't tell you how great they were. They took the stress of handling 2 drivers (and insurances) out of my hands. The body work was great but I can't say enough good things about this place! read more

They are fantastic!!!! They are accommodating and will get you in for a quote at the last minute. They are great about following up with you about the status of your car and any work they are doing on it. When I dropped my car off, they found work that had to be done that was related to the accident, but wasn't in my quote. I was paying out of pocket for the repairs, so I really wanted to stay within my budget and previously quoted price, they honored that and worked hard to stick to it! They even gave me a few discounts, when it was all said and done. Which I thought was fantastic customer service! They get 5 stars for professionalism and customer service in all aspects of the business/ Also, the actual auto body work they did made my car look flawless. They did a fantastic job. My 2001 Saturn looks like I bought it yesterday. I am so happy with the service I received here! I would recommend them to anybody!! Thanks BBA!! read more

I'm not satisfied with their abysmal service. They forgot to add a component to my car when it was ready for pick up. They call themselves a middle man between the customer and the insurance adjuster but its very apparent that they lean towards the adjuster's opinion while dealing with customers. I had close to 40$ in one dollar bills in the center console storage and all that vanished after my car was returned back to me. If you value good service and a good repair job stay the F away from these guys. They seem to be making a mockery out of the phrase a "A family owned business" because the way the dealt with me was the exact opposite of how family owned businesses treat their customers. There are definitely better auto body shops in the area and if you value your car it would be prudent to give these guys a pass. read more

The world would be a better place if all businesses- especially auto repair businesses- were run like these guys. They gave me a good estimate, which wound up being the least expensive that I got. Drop off was a breeze and communication was phenomenal. They emailed me within 24 hours to advise that the final price would be slightly higher than the original estimate... by a dollar and some change. The car was finished a good three days earlier than promised, and everyone was super friendly and thorough. With all of that said, I hope never to do business with them again, but that's only because it means I'll have been in a car accident. Good people. read more

Hands down, the absolute WORST customer service I've ever experienced regarding anything. Follow up: I brought my car to a new repair place today and said how I recently had my car at a shop in the area that had the worst customer service. They took one look at me and said: Body Builders. Not only do they have a bad reputation with their customers, they have a bad reputation in the industry as well. read more

My neighbor backed into my Ford Fusion and then tried to deny it, and after a month of back and forth with his GEICO insurance, I was able to get all my damage covered using BBA. I absolutely LOVE their office to start with, it's so cute. They even let me choose my own coffee while I signed some paperwork. As a horseback rider, I was a bit embarrassed bringing my car in because it was so dirty and I had no time to clean it, and my grandpa also scraped my driver's mirror leaving paint smudges on it, which was completely unrelated to the damage from my neighbor. THEY DETAILED MY CAR, GAVE MY CAR AN AIR FRESHENER AND BUFFED OUT THE SMUDGE ON MY MIRROR ON TOP OF IT. I literally felt like a kid in a candy store when I got into my car. Bless these people, seriously. I will definitely go back here if I need anything else. read more

Body Builders offers very good service (thorough and professional). The shop - a Geico express shop - had a rental car waiting for me when I dropped of my car for repair, and the service team kept in touch with me daily regarding the damage findings and repair schedule. My car was returned to me cleaner than it was when I dropped it off (inside and out) and the repair was done very well. I can't tell where the car was hit. Getting you car repaired after a collision is not something anyone enjoys, but the crew at Body Builders make it less onerous. read more

The entire team at BBA is amazing and really helpful. We genuinely enjoyed our experience and they took great care of us, as they have for the past several years. They did an excellent job with our high-end luxury vehicle! I would highly recommend them! read more

I had recently went into the body shop and was greeted with such smile that i knew i was in the right place. The workers at BBA were so FANTASTIC with their customer service, i was overwhelmed. Then what blew me away was that BBA dropped the car at my house when it was complete, how AWESOME is that. Thank you BBA for calling an Uber after i dropped my car off, THANK You. BBA even detailed my car OOOHHWOW. I'm SOO happy with the work they did FALESS. #SEAMING-LESS #CLEAN! read more

They were really great from A to Z. Great customer service throughout the process. Overall very nice people. Now what I really liked the most is the quality of work! It turned out fantastic because they made sure every little detail was perfect! Most of it were things I didnt notice myself. The attention to details is the highest of any body shop I ever worked with. They really made sure the job would come out perfect. It was a pleasure working with them. read more

Excellent service! Very fair and honest bunch. Have been a customer for past 5yrs. Got some work done on my car recently. Soon after I got car back ran into an unrelated battery issue which I thought it was related to the body work they did (some connections to lights etc. were incorrect). They helped me giving jumpstart, checked their work and when they found battery was the culprit- gave me ride to get the battery replaced through Walmart warranty. Special thanks to Sam and Lee for their help!! Family owned shop with "customer first" motto!!! read more

Love this company! Repairs done perfectly, timely, people are friendly, knowledgeable, and really helpful. Highly recommend!

I love these guys! They always do fantastic work with a great warranty. My Jag had to be repainted due to hail and rock damage...check out the picture! It's like glass and perfect!! I've used them many times with great success! Tom Jozwiak read more

Third car I've brought there and they do phenomenal work with a very friendly knowledgeable staff.