Service was amazing food was fresh and the atmosphere was peaceful and chill and the waitress was amazing SORRY FORGOT HER NAME Sn one of the bonos twins the one with blond hair sorry wanted to recognize her but unfortunately I forgot her name read more

A coworker mentioned this location and another coworker said the hand-cut fried squash was a must! It would be rude not to, so I ordered when we went for lunch. She didn't warn me that it was like molten lava biting into one, and I completely burnt the roof of my mouth that hindered the flavor of other items here as well as for a few days. Ultimately on me for not thinking better, but wish we got the courtesy be careful when biting in as they are HOT HOT. The ranch was nothing stellar, and wish it was served with a aioli as I think it would take it to the next level! Though overall, the place was clean, the service was friendly, and the food was good. Additionally, my company catered from here and it was well-received so there is a catering option if you find a need for a business doing catered dining. read more

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We had a great experience at the Bono's on Gate Parkway last night. The food was delicious and our waitress--Candy, was exceptional. She had a wonderful personality and kept us satisfied all the way around with her great and helpful service. We enjoyed her sense of humor and kindness. Thank you for a fantastic dinner. We will be back again soon! read more

My grandfather visit Bono's everytime we are in Jacksonville. This was our first visit to this location. Very nice and inviting as you walk in. Our server was Kat, very pleasant and prompt on her service. She offered me a refill of my soda to go. The food came out so fast and was fresh and hot. Their sweet and tangy BBQ sauce was to die for. Highly recommend this location and ask for Kat. read more

Stacy J was amazing. She gave us the ultimate customer experience while doing 10 other things. Food also incredibly delicious. The atmosphere was clean and friendly!!!!! read more

Bono's Pit Bar-B-Q - Bar and host stand - Barbeque Near Me - Jacksonville, Florida

Food service was fabulous. Johnny cut our meal and spoke with us about all the different choices we had. Thank you for an amazing lunch. Brisket was out of this world. Very professional, the whole crew. read more

I have been taking both clients and guests to lunch here since this franchise opened. Today however will be my last time going to this location. I met a colleague for lunch and to talk about an upcoming project. Immediately after eating $60 worth of food and drink we began talking when the server came up and told us that if we were finished that we needed to either leave or pay her an additional $15 because that's how much she would lose in tips if we stayed any longer because she needed to make rent. My guest and I took her as joking. But a few minutes later she came back and told us again that we needed to vacate the table. Now mind you that I could see if we had camped out for an extended period of time but less than 5 minutes had passed. Nevertheless, we got up and took our conversation to the parking lot, which only lasted another 5 minutes to complete, but this entire episode has left such a sour taste that neither myself or my guest will ever return to this branch and from here on out we will go to either Beach or San Pablo. read more

We enjoy Bono's smoked turkey. It's always moist and tender. Often times we purchase a couple of pounds and use it for salads in this summer heat, chopped up in a taco or just for sandwiches. A little goes a long way and it's always fresh, quick and an easy meal. Better than turkey at the deli!!! read more

Absolutely terrible food that gave me food poisoning. If you want dry, boil in a bag bbq then this is the place for you. The place was completely dead inside and now I know why. Service was terrible, my waitress was talking poorly about other guests and was busy talking to her other coworkers. Why does it take an hour to receive my food when it's all said and done and the food we get is dry, burnt and I've never seen GRAY brisket before. The staff are rude and unprofessional. The manager is useless and provided no resolution but instead interrogated me. I was extremely disappointed with how far this location has fallen. If you want BBQ, 4 Rivers or Mojo's is a NO BRAINER option. Predicting that this place will close down soon and rightfully so. This location will not be missed read more

Simply good bbq! I like to keep it simple when I got to Bono's- with a pulled pork sandwich. This visit I mixed it up a bit and got the messy pig which is a pulled pork sandwich (no sauce) plus Cole slaw. It comes on a big bun instead of the sliced white bread that the sandwich normally comes on. The 1949 sauce is my favorite. It's not spicy at all and has a nice mustard note. I enjoyed the addition of the cole slaw on the sandwich. My mom and I were able to get a 2 for 25 deal which included two entrees (each had to be under about 12 dollars) and two banana puddings. The entrees that we got came with 1 side each so she had the baked beans and I enjoyed the hot & crispy fried okra with a little ranch dressing. read more

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Had dinner a few nights ago at this location and ordered the 3 meat combo (2 Brisket 1 Pork) for $18.99 which was quite tasty but one of the briskets was a bit dry on the end. Came with baked beans and macaroni for the sides and they were alright, just a bit mushy on the Mac. Ordered crunchy, friend Okra too. Yummy! Thank you Kat, our attentive server and was very polite and welcoming during our visit. read more

Bono's Pit Bar-B-Q - Fried Okra - Barbeque Near Me - Jacksonville, Florida

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Staying at a nearby hotel we walked up for a late supper. Sat at the bar. Greeted immediately and served our drinks quickly. As we sipped we noticed the decor was nice and very bbq-e. They have a drive thro which is pretty cool. Lots of indoor and outdoor seating. Ordered our food and waited for maybe ten minutes.... Not very long. I had the pork platter with Mac and Brunswick stew. He had the 3 meat platter of pork, brisket and sausage plus a corn on the cob and beans. Both came with a slice of buttered bread. The food was wonderful. The only minor thing was the sides were in the cool side as far as temperature. But that could have been because it was 8:30 and they close at 9. We didn't even mention it because everything was still great. The staff were super friendly. The place was clean including the bathrooms. The patrons seemed pleased with their food and service. All in all it was a great pick for supper that night and we definitely recommend them. We would return if we stay in the area again. read more

Bono's Pit Bar-B-Q - Bbq - Barbeque Near Me - Jacksonville, Florida

First time back after the fire and this bonos was rebuilt. A bit smaller than the previous one but very nice. Had the 2 meat combo small or lunch portion. Pulled pork and Turkey. Sides were Brunswick stew and collard greens and garlic toast. Tried it with the spicy and hot bbq sauce. Pretty good...maybe a bit more for the price. Still good though. Like the new building and how it was laid out read more

Bono's Pit Bar-B-Q - 2 meat combo with 2 sides - Barbeque Near Me - Jacksonville, Florida

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The bbq turkey is amazing! It's the one thing I keep coming back for. Never had better bbq turkey than here. read more

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I've been to this Bono's locations several times for lunch and have always had a great experience. Even on a weekday during the lunch rush when there are no open parking spots, I've never waited on a table. The service is top notch! Some of the friendliest servers around. I usually order the 2 meat salad. It's always fresh and delicious. They give you plenty of sauces and salad dressing. Keep up the great job Bono's! read more

First trip to the renovated Bono's and I sat outside on the patio. Food was as good as ever. The fried okra was fresh and hot. The pulled pork and brisket were both fresh as were the beans and collards. The half and half tea was just right without being too sugary. If you're worried about COVID, the patio tables are spaced apart so you'll be fine. Service was very friendly as usual. I'll be back here again when I'm back in town. read more

Bono's Pit Bar-B-Q - Fried Okra (It's awesome and portion is much larger than this, I was hungry and we ate half before I took the picture) - Barbeque Near Me - Jacksonville, Florida

Absolute amazing food our way or was extremely friendly even offered a drink to go and containers to go read more

Bono's Pit Bar-B-Q - Amazing food - Barbeque Near Me - Jacksonville, Florida

The food and flavor of the food is always good, service is always decent and the place is casual dining. My only issue is that the food is hit or miss when it comes to the temperature. Ninety percent of the time the food is lukewarm to cold with exception of the corn. Sometimes even that is over cooked. Over all I would give them a 6/10. read more

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We must have gone on an off day the weekend cooks were on the grill sucking pond water. The food was trash you gave my dad two pickle ball sides sweet potato With under cooked ribs. The ambiance it's the fancies looking bono bbq but looks only get you so far the worst one I been too not going back Shout out to my server Debra she was nice and got everything we needed it's not her fault her bbq crew shit the bed. read more

Have you ever reminisced on something you ate and said "man I haven't had that in a long time?" That's how I got here. I used to get this 3 meat salad from Bono's ALL THE TIME. It was one of my favorites. Well as your foodie ventures expand sometimes you forget about your Old Faithfuls..... this is no longer an old faithful This salad was the salad mix from Walmart (not even Publix) with a couple of extra thick cut peppers and onions, leftover meat from the day prior, and 1 cucumber that I found at the bottom. Whoever made this must have been closing it and then said "Oh wait I forgot the cheese" because there was a sprinkle of cheese like Salt Bae was working as Cheese Bae. It was the biggest disappointment since the last time the Bears made the playoffs. Never again read more

Bono's Pit Bar-B-Q - A whole bunch of nothing - Barbeque Near Me - Jacksonville, Florida

I'm a 70 year old Jax native. I've had BBQ from Cotton's downtown, Sonny's, Fat Boys when it was around and Bono's. I will say I have witnessed the absolute decline in food quality and quantity at Bono's to an embarrassing level. ordered to-go this evening and the fried squash were burned, up charged for onion rings and got FOUR. BBQ Pork sandwich was in half stale bread and the entire meal was like warm! The sauces were good but Bono's doesn't make those and the luke warn baked beans were the only bright spot! I paid almost $50.00 for that and a salad for my wife and that's the last time! read more

Bono's Pit Bar-B-Q - FOUR ONION RINGS - Barbeque Near Me - Jacksonville, Florida

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Great barbecue and quick service with a nice indoor and outdoor setting - check it out! read more

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I have to admit that I found it unbelievable that once the pit boss put food on your plate and then decides to take some back as completely unacceptable. Today was the second time they did this. That is beyond cheap. I understand portion control, but once it's on your plate you should be served. So now they have my attention and I start to notice more instances that were not sanitary. For example, meat was falling off into a dirty area and they were picking it up and placing back the in warming drawers where all the food comes from. The lady handling the bread seemed to have itchy scalp. Thankfully I didn't eat the bread, but a lot of others did. Done! Never going back! read more

Absolutely the worst I have ever had. Slimy turkey. Bland beans. No flavor on anything. Baked beans were mush, banana pudding had no banana taste. read more

my husband went inside yesterday and ordered 2 "chopped" brisket sandwich. one with fries, one with green beans. When ordering, he stressed "chopped". he drove all the way home and they were "sliced". The bill was over $40....Do Better....Be Better! read more

We came during the lunch rush so the place was at capacity. Just outside the Town Center surrounded by a lot of big corporate buildings, you know they are doing a ton of business during lunch. Great centralized meeting spot for lunch during the week with friends. Mediocre bbq - possibly microwaved brisket as it was tough and chewy on my combo plate. It was an enjoyable lunch nonetheless but Bonos only provided a decent place to sit with friendly service. Other Bono's around town do a way better job than this one (based on this visit). I may give this location one more try but if the brisket is the same as it was today, it's going back to the kitchen. There's really no excuse for serving tough brisket - why not just 86 it so I don't have to eat it? read more

Bono's Pit Bar-B-Q - 2 meat lunch small - chicken and brisket - with collards and fries. $12. #disappointingbrisket - Barbeque Near Me - Jacksonville, Florida

this is by far the worst in all of Northeast, FL. I ordered my food through the drive-through. She asked me how would I like my wings? I told her I would like them tossed in the sauce, also I order a slice of garlic toast when I make it to the window and I stated there is no garlic toast with the wings. She stated it's with their 2nd order in the box at the bottom. As I make it back home and check my food you guess it no garlic toast and wings are not tossed in the sauce. When I called back up to Bono's the manager was extremely rude stated we are very business and I should have check my food before I pulled off. Then she placed me on hold then hung up the phone. I will never visit this Bono's again. if I could give ZERO Stars I would. read more

Horrible customer service!!! I made sure to give the drive-thru server a very nice tip and not even a thank you!! Nothing!! I've been a frequent customer and am very disappointed!!! I'd give zero stars if I could!!! read more

my order of onion rings consisted of 8 rings, 4 of which were the size of a half dollar. 8 rings for $9.00!!!! Are you kidding me??? Then my friend ordered the 1/4 chicken lunch special. The 1/4 chiClem was litterally smaller than my hand minus the fingers. He was shocked! It was my first visit to Bono's.....and my last! read more

Bono's Pit Bar-B-Q - Barbeque Near Me - Jacksonville, Florida

Brandi (Brandy) was our server this past weekend. She has such a great personality & a sense of humor. She did everything from seating us, to serving us & clearing our table as well. Thank you for such a great time!! read more

Lots of complaints on drive thru and on line orders I see over time. Don't let that scare you away. It's good food. 1 everything except the pit meats are made to order, you got to wait for it...chicken and burgers for instance. 2 tech glitches happen, perhaps call in and ask for an order. My food was great, beans are fantastic, fries were fresh and the smoked sausage and brisket savory. The team was nice and attentive. I came in sat down and ordered. Seemed to work for me.... read more

Had a to go order. Service on the phone and in person was great. Meats were good and portion sizes were reasonable. However has issues with the sides. One order had corn on the cob which wasn't included. The collard greens were hard and very bitter, nothing in them and the stalks were not removed, felt like I was eating tree branches. Coleslaw was dry, no dressing of any kinds. Not even a drop of liquid on the bottom of the container. Hot foods were hot, cold foods were cold, garlic bread was good. I'll also add this is the best Turkey I have ever had. Based on sides however I couldn't give more stars and not sure of this is their standard. It was my first time here. Meats beat Sony's bbq by far read more

I'm so tired and just wanted yummy bonos for dinner before my night shift and they forgot my sauce. I'm crushed and hurt. Tearful even. Foods still good but I can't eat dry pulled pork read more

First time actually inside the branch.. I was very impressed, have a great patio. The food was amazing.. my prepper was Ivy Sellers, she was so helpful with making g my choices ... everyone was friendly and worked together.. .. definitely will go back!! Great job crew. read more

Food was not fresh and management was rude. Plenty of other reviews indicate the same. Expensive food that is subpar. read more

Bono's Pit Bar-B-Q - This was from Bono's on Merrill road. The food was stale, hard, dry....even the stew was dry with undercooked/hard vegetables. - Barbeque Near Me - Jacksonville, Florida

I was excited to try the newly renovated Bono's. I ordered the 3 meat combo, turkey, brisket and ribs. I received pulled pork, brisket, and ribs. I was really bummed out by the brisket, it was extremely tough, I couldn't even bite through it. I ended up not even eating any of the brisket because I couldn't. The collard greens, baked beans and the ribs were the redeemer. read more

Bono's Pit Bar-B-Q - Tough Beef Brisket - Barbeque Near Me - Jacksonville, Florida

Love the food but it's way too cold in the restaurant. I would only go back if I heard that it had changed in a meaningful way

Excellent BBQ and service from a team that love serving great food. I had not heard of this place before but decided to try the BBQ. I sat at the bar and cutter Kato immediately helped me. Watching him and the staff work, clean and serve great food was like watching an artist paint a masterpiece. I really enjoyed my visit and would highly recommend it. Worth a stop, try the ice cold beer and some amazing BBQ. read more

I ordered white meat chicken but they gave me dark meat. It was very dry and small pieces at that. I wasted my money and will not go back. They have gone downhill. read more

I was not impressed by our experience at Bono's. Craving BBQ and just having moved into the area we decided to give this place a try. We ordered online which was easy to do and very convenient! (Don't trust their ETA's we ended up waiting an extra 20 minutes and had we not checked out bags in the car we would have driven off missing an entire entree and set of sides) The burger with pulled pork was tough. The rib meat was chewy. And the sauces given were not only pre-packaged but they were wrong. We were shorted on the number of little tubs of sauce and none of us got the types we ordered. It wasn't worth the money, given the quality of the food and the subpar service (missing entree + wrong sauces). I hope things get better, so we can give this place another try in the future! read more