The service here is really great. It was my first time coming to this nail salon with my mom. The…read moreprices are reasonable, and the staff are friendly and polite. I was pleasantly surprised that under new management they offer 15% off all services. That's awesome. I'll definitely be coming back!

Use to love this salon! It changed hands a few times without any of the regulars being given a…read moreheads up. I've been going there since they first opened. Never had a bad experience until recently and I stopped going. I was a regular every 3wks always made an appointment in advance with Casey. I'm not sure what happened but the two men they had working there left leaving just Casey. Four months I went in for my appointment, once completely closed down I had to go next door to the hair salon and ask them if they would take my number and pass it on. After that I'd show up with an appointment and was asked to wait or come back. Stupid me I waited. The next time I arrive she's got one in the pedicure tub and one in the nail station she casually looks at me and said ohhhh Debra I'm going to be late. Absolutely no regard or respect that I had an appointment... I'm what?!! I very nicely told her no and I would not be back. I've found a new salon, after all they are everywhere.. But what really gets me is that I stuck it out with her for over a year when she took over, she had my number not once did she pick up the phone to apologize, say that she valued my business.. Do people even do that anymore? Very, very unprofessional thinking her time was more valuable than mine.

Secret Beauty Spa is truly a special place, I always leave feeling amazing. I get my hair done by…read moreSandy who is so sweet and so darn talented. I also get my nails done every 2 weeks with Nicole and I could not recommend her more. She's so kind, so talented and always brings my inspiration to life even better than I imagined it. The amount of compliments I get on my hair and especially my nails is insane. These ladies make me feel beautiful, which is tough to do. Everyone at Secret Beauty is friendly and skilled, you can't go wrong and they have SO MANY amazing services to choose from, not just hair and nails. Highly recommended.

I have been seeing Brooke for haircuts and blowouts for 3+ years and she does such an amazing,…read moreconsistent job! Everyone who works there is so kind and the vibe is great. They are in the process of moving to their new space, and I cannot wait to see how it turns out.

Colleen is simply the best pedicurist I've ever had in New England, Texas...anywhere…read more She knows what she's doing. She takes good technical care of my feet in the sense that she identifies problems and solves them. After a long, traumatic move cross-country, my feet were a mess, but she put them right in a single session. After trying a different salon, I ended up with issues which, again, she immediately set to solving when I returned. I won't stray again. She's pleasant and easy-going, and I leave with my feet looking good and in the best possible shape. If the massage were slightly longer and deeper, she'd be sheer perfection, but the rest--and her reasonable price + no annoying upsells--makes me grateful to have found her.

had a pedicure today. Coreen was wonderful. she took her time and made my feet cruise worthy. I…read morewill go to her from now on.

My first time in a long time to JT Nail Spa. Nice atmosphere, very clean…read more Ryan did my mani-pedi, acrylic fill with gel polish and gel pedi. Nice and quick but not rushed. Will definitely be going back!

Great place. Great service. Very professional. Clean and always decorated so nice…read more I've been going there for 5 years and the only problem I've ever had is trying to get an appointment. Make sure to call at least a day or two in advance. Their voicemail fills up and the online booking system doesn't always work.

Quality of work, wait time, never more than a few minutes. I've seen Thomas pass few times and he…read moreis great.

Never leave a review but I got a manicure so bad that I had to. It was extremely rushed, I left…read morewith uneven layers, nails not filed the same, cuts on the side of my fingers, and dip is all over the sides of my fingers. I would avoid this nail salon. Wish I could get my money back

Made an appointment for a dip manicure and gel pedicure! Everyone is always friendly and…read moreaccommodating. The designs are awesome and pedicures are great! It's relaxing and I love the massages!! They are the best! It's more and more difficult to walk in anywhere for nails - so always recommend to call and make an appointment!

I have always had a good experience here! I recommend calling ahead to reserve a spot; even if you…read morecall them 15 minutes beforehand, it ensures you can be seen right when you walk in. They are always able to do what I ask of them! It's a relaxing, calm space. I enjoy their spa pedicures; the scents are quite lovely!

Came here for a pedicure and Nay was my nail tech. She was great with my feet and did an amazing…read morejob with my nails. One thing I did not like is the workers hovering over me to pick a color, I felt rushed and pressured.

I was excited to try this NEW location. Inside it looks very nice, clean. I got there at 530pm, was…read moreseen right away for my appt, however I left at 8pm. (LONG time) I got a mani (dip powder) and a regular pedi. Total was 82 dollars. I understand prices have gone up with the economy however I'm not sure that the attention to detail was there. I left there noticing my nails have lots of dents in them and the dip powder is extremely thick. I do believe some steps of the process of both mani and pedi were skipped for some reason- usually they clip the skin around the nails or file them perfectly straight... again- attention to detail was lacking. For the amount of time I spent there, I expected some great work. They have a points program but you have to earn over 400 points to get it, and each point is a dollar. Seems far fetched. Not sure if I'll return.

I've been to this place plenty of times throughout the years. I had a pedicure recently and did the…read more"spa treatment" for $50. They soaked, scrubbed, rubbed and put lotion on my feet and legs. Much needed! Also painted the toes. And the ladies were really nice. Would def keep going back.

Love, love, love this nail salon. Super friendly and incredibly welcoming. They greet you…read moreimmediately upon entering the salon and you are not judged by your choice of attire, nor is anyone screeching at you endlessly about whether or not you have an appointment. What's even more amazing is how skillful they are in nails. Since my initial appointment, my nails have been consistently beautiful and my visits are always topped off with a lovely mini hand massage. Did I mention how much I love this salon?

I am so happy I found this place! My stylist Gina is amazing. Every time I go in everyone there is…read moreso welcoming and kind and I always leave so happy.

Gina did highlight streaks and pink color and a haircut for my 7yo daughter's hair and did an…read moreamazing job! The business is decorated great, they offer coffee and candy for kids.

I had an appointment with Vivian she didn't end up taking me but Harry did. He was amazing. I have…read moretrouble relaxing my hands but he was so kind and patient with me.

my wife patronized this salon for approximately eight and a half months, and in that time I have…read morenever encountered a nail technician--let alone an owner--whose demeanor was as consistently condescending, dismissive, and devoid of accountability as Vivian. my wife has been having her nails done for 27 years, and at no point in those decades has she been subjected to the level of attitude and deflection she experienced here as i was there all the time. She extended far more grace than was warranted solely because the work itself is good--however, let me be unequivocally clear: comparable quality can be found elsewhere for less money, provided one is willing to do minimal research. My wife ultimately did exactly that and found someone closer to home who executes intricate designs flawlessly, without belittling clients or dismissing their requests as "AI," as Vivian repeatedly did. What is most troubling is the complete abdication of responsibility Vivian exhibits as an owner. She openly complained to us about being stressed, about staff who "don't want to learn the harder work," and about how this somehow becomes the client's burden to bear. That is not leadership--that is deflection. If the salon is understaffed, phones go unanswered, appointments run perpetually late, that is a management failure, not a client failing. Despite arriving on time for every appointment, she was routinely made to wait 15-20 minutes, only to be told--astonishingly--that this was somehow her fault. Her justification? "Well, you see how I work." That is not an explanation; it is an excuse. On several occasions, when Vivian asked her to choose a design and she deferred by saying, "You can pick," she consistently selected designs that were significantly more expensive. When she later complained via text that my wife's designs put her behind"--despite the fact that she chose them herself--she claimed she "wasn't blaming her," while doing exactly that. Her unprofessionalism reached its apex when she questioned a tip due to a misunderstanding. Let me clarify something Vivian appears not to grasp: as the owner, no one is obligated to tip you at all. Nonetheless, she tipped over 20 percent on many occasions, based on the quality of work--certainly not the attitude. In all her years as a client, she had never had a service provider question a tip, much less suggest she could "give more next time." That was insulting, patronizing, and wholly inappropriate. In fact I told her to stop seeing her at that point because I was shocked at that. Additionally, she was charged $130 for a Halloween set where she explicitly requested two ghost designs only in the two ring fingers. Despite her reiterating this during the service, additional designs were added without consent, followed by a full charge. Being told "don't worry" and then billed anyway is deeply untruthful and concerning. Vivian also contradicts herself repeatedly. She initially claimed that everyone at the salon could do what she does, only to later state--in writing--that they cannot. One technician can "only do simple," yet clients are told all services are equivalent. This inconsistency is misleading at best. Lastly, threatening that "bad reviews ruin a business" is profoundly ironic. Your attitude is what will damage your business, not honest feedback. What Vivian heard from her and myself recently was not sudden hostility, but months of accumulated frustration stemming from her refusal to accept accountability, her habit of twisting narratives, and her tendency to project operational stress onto paying clients. Hire staff capable of advanced work. Train or replace those unwilling to learn. Delegate scheduling and phone management. Most importantly, stop blaming clients for problems that originate at the top. Any response to this review will likely be more of the same--deflection and excuses--which will only further validate every concern stated here.