If I could give half a star I would. I went into sell my Nintendo switch, which is valued in stores for 249.99. The girl tells me the switch is being sold here with accessories for 180, and that I would receive 30% off of that. When I came in to get the value, they offered me $81, way under 30% of 180, and then she tried to show me the prices of the switches and they had one that was 239.99 being sold with no charger nor dock. And I honestly wanted 100 for mine, they refused to negotiate even after I called it out, and there is no where on their In person stores that says we can't. If you're selling your game systems, just do it on offer up or anything online, cuz these people will buy it from you for way less than its valued and sell it for $10 less and with none of the accessories! read more

If I could give less than 1 star I would. What a waste of time. I had purchased some items from this exact store about 2 weeks ago. On there receipt it says NOTHING about what type of items can and CANT be returned, other than you have 30 days to return/exchange the item if it's "defective". I didn't even open the items I had purchased, which were in their packaging, and was still refused service. The language used clearly is "law jargon" to trick customers into a "no return policy". I was not allow to return or exchange the items I purchased. You are made to feel embarrassed and foolish. I had been shopping with Book off since they opened, and never had an issue. I will no longer be shopping with Book off. read more

Bookoff - Costa Mesa - This is their receipt. This language is predatory and false. It clearly says items can be exchanged or returned. - Bookstores Near Me - Costa Mesa, California

i'm not going to lie. i only went there for the music but the music i picked out, i did it randomly but this doesn't really matter. i really recommend this store for like music, toys/action figures, and books. it's a really good place and i really recommend going here. i'd say the value is good for the cds because they were each 1 dollar. service is was good like usual. read more

Bookoff - Costa Mesa - the music cds i got - Bookstores Near Me - Costa Mesa, California

The books aren't alphabetized. You can't find anything. Horrible. What a waste!!!!

Great place to buy and sell! Enough said. Parking lot sucks though. Bring your good driving a game!

Love this place!! You can buy/sell books, electonics, games, etc. I always come here and browse and ends up buying some good books! There are a lot selections, both in Japanese and English (not sure of other languages). The place is very neatly organized and kept clean. Plus, the staffs are always friendly in case you need help or have questions. read more

If you love books and cds this the best. They also buy cds. Very cool store you could walk around for hours checking them out. read more

Amazing used book store! It is incredibly organized and has great prices. They have a very large discounted book section as well for $1. They have a massive section of collectibles in near mint condition (imported figures, Star Wars toys, funko pops, records, comics). I was also pleasantly surprised to see a decent 4k movie section. read more

Good place to find rare or odd anime related items from japan. I've had very good experiences in with their back program they have in the past. But most recently tried selling some anime figures and was very disappointed in what they had to offer. Few things I was selling I know for a fact was worth a lot more than they offered. They cross reference online price market including Amazon, ebay, poshmark, including their own database. One item selling for $120 online they offered me $26 which is ridiculous! The item in question after their review was marked buy at $26 and sell for $120 wtf! This kinda scam is going to drive away ppl from going there! read more

I wish I could rate the level of service at more than five stars because the people that helped me out during my visit definitely deserve 10 stars at the very least. Zach, Hector, and Thalia are literally the nicest most helpful people I have come across in a very long time at a store. They are super knowledgeable about the products that they have, and even educated me on so much stuff that I didn't know about before that I was very interested in now. I also want to add that this store has an amazing collection of all sorts of books at a very reasonable price. Being an interior designer, I'm constantly looking for a coffee table books and specifically art ones. These books can go up to hundreds of dollars and at bookoff, I was able to find brand new ones that were still in the wrapping for about 10 to 20$. They also buy books that are in good condition as well as an assortment of action figures and comic books and all sorts of really awesome things. The pricing they will offer you for your items is very fair and ultimately I think that what this store is trying to do is make things that may not be affordable to most people affordable and they are doing an amazing job at it. Nothing in the store was lacking quality and most importantly looked pretty much new. I really love this Store and the people who Work here are so amazing I really recommendn this place to not only collectors, but also to designers, artists, or anybody creative. read more

Fun and full of stuff. Tons of used books, DVDs, Blu-rays, and lots of Funko Pops and other figurines. Also sells some gaming gear. The back aisles will make you feel like you're in Japan with shelf after shelf of manga etc. It's a bit small and dense with stuff (wouldn't be great for someone using a wheelchair) but the unexpected discoveries are part of the fun. We sold some used DVDs and Blu-rays and they don't pay a lot of money, to be honest, but their system is pretty user-friendly and their re-sale prices are pretty reasonable, so I don't think that's a ding against them. read more

Bookoff - Costa Mesa - Big collection of Funko Pops - Bookstores Near Me - Costa Mesa, California

My son and I were in last Friday and we were given really good customer service. The cashier who helped me was very helpful and polite and friendly. read more

This place used to be great but I've noticed when you try to sell stuff they value everything less than places like GAMESTOP is offering ( and if you know how GameStop majorly rips people off during trades) I'm sure some stuff they'll pay more for but good luck figuring it out. All that aside I do love their wide selection it's fun to just peruse through it all read more

i really like this place; always worth a stop before tokyo central, to see what new books they've gotten in great place to find an interesting gift as well! read more

DO NOT SELL YOUR BOOKS HERE. They average .20 cents per book.... I clearly did not know that when I brought in first edition books that were also signed by the author. Then their customer service was HORRIBLE. And they tried to tell me that I should be so happy that they were offering me a whopping .40 cents for some since they usually only offer .20 cents.....nope. I'm not impressed. I thought I had found a new place to buy and sell but I will not be doing neither here. read more

Shout out to the homie Hector, he was right Also great things to see around the store read more

I've seen shopping here for years. They offer the greatest selection of used books, movies, CDs, games, and other collectibles. If you're going to sell to them, don't expect much money. Some items are overpriced. But still a great place to browse and get lost in. read more

I wouldn't try to sell anything here. They will lowball you and offer literal pennies then turn around and sell things for more than you could buy them elsewhere. Buying and selling here is just a total rip off. read more

This place is great! You can find a lot of older and out of print manga in both Japanese and English. It is also has an array of Blu Rays, DVDs, toys, and older video games. I could spend hours there. I also made some decent money with their selling program. I made about $150 selling my DVD collection and about $50 for some books and comics. Their buy back rate for DVD's is decent as long as they are in good shape (usually $1.50 to $3.00). Though do expect not to get much for books or comics. I had sold a lot of single issue comics and about 20 or so manga that I didn't intend on keeping to get that $50. The staff is great and friendly. On my most recent trip the guy helping us was rather awesome. I don't remember his name, but he's tall with a black ponytail. Knows his stuff. I will come here again, because there is plenty of stuff I would buy. read more

Bookoff - Costa Mesa - Gems I found at Book Off in Costa Mesa. - Bookstores Near Me - Costa Mesa, California

Prices were too high, place was kinda dirty feeling. They put price tags directly on the Funko which isn't good for collectors.

I love this Bookoff! They have a huge collection of used books, games, figures, manga, and music! Everything is in fantastic condition and the prices are fair. Don't pass this place up! read more

This is one of my favorite places to go to in Costa Mesa. It carries a variety amount of used books, manga, video games and toys. You can find almost anything in here. They also have a good selection of Japanese books if you can read Japanese. The staff is very friendly and eager to help you look for any item in the store. read more

First time my brother and I visited this location. We usually go to the one in the Lakewood Mall. Although smaller, this location offers a huge selection of Japanese items (which took up almost half the store!). My brother and I will definitely be back to peruse their items. Thank you Stuart for the excellent customer service! read more

What a cool little niche for anima/manga lovers!! It's a little crowded, but it just has so much stuff!! Everything is pretty organized, and there are clear sections for DVD, collectors items, anime, and manga. A lot of the manga is in Japanese, but there are English versions. I like how they have bundles of complete series if you want the whole thing. read more

Couple days ago I went to Bookoff for shopping. The manager, AJ, and Katherine told me that I can refund the items if I bring the receipt and I spent more than $100! I bought many different items And I'd like to exchange just couple of them. I went the shop today and They said first ok but let's check with manager and they said you have to wait 2 hours because manager is not here! I said I can't wait that long and 5 minutes later they said no we can't refund the money also you can't exchange either! .. later they said it was past time we don't care and then they said our employee didn't say this may be you are saying lie! What the!!! No need to describe or explain anything: what a amateur people, what a cheap management! Worst customer service I had ever ! Very rude and very unprofessional!!! read more

Sent 400 dvds they offered $1.40 total bad deal for everyone. Better to donate them to a church

Went in a few weeks to sell some DVDs and Toys. With the DVDs, I was like "eh, whatever, they've just been taking up space and collecting dust" so I was good with whatever they offered. But the toys, they either thought I didn't know what I had or they didn't do their research. One item alone is worth over $100. They offered me $25...for all the toys. So I sold the DVDs and took my toys home with me. Disappointing experience as a seller...but the store itself is cool...so 2 stars. read more

Love this gem of a bookstore or toys or variety store! From vintage Japanese NES games to anime videos and figures this place is a slice of heaven for all things Japan. Very well stocked books and media CD and games section. Their figures are new and also have a used sections. It's great fun just to walk around and be lost amongst the aisles. read more

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Bookoff! Where have you been all my life??? This is my dream come true!!! Used books (check)! Used DVD's and Blu-ray's (check)! Used music (check)! And it's organized in genre and alphabetically! God is a God of order and so should every book, movie, and music store... in ORDER!!! I love it!!! And also... I'm Asian. I don't think this is racist. The Japanese workers all had masks. The place was very clean. So, with the Coronavirus scare... this is the ideal place to shop! Haha! read more

A fun place to treasure hunt! Lots of manga (in English and Japanese), and lots of anime merch and figures! Great selection of books, movies, and music for any other interest too! read more

Wonderful staff and so much to look at between figures and manga it's amazing . One of my favorite stores to go to when I have the time.

Customer service is everything! It creates an experience that is sorely needed in a burgeoning contactless economy. For example, the cashier was not customer focused. He literally dropped a wadded up change onto the counter. There was a time when change was counted back to the customer. I frequent BO because of their business model and try to appreciate the disappearing art forms of disk media, music and games, and hard copy books. But, i brought in some books to sell and the cashier was mute to basic customer service. Notwithstanding, i bought some books from the Del Amo store on Saturday and they were very engaging. It gives people a reason to get out from their home and vehicle, and contribute to our economy in person. Thanks! read more

I like this place! I came looking for a baby book for a friend's baby shower. It's a bit hard to find titles but I ended up finding exactly what I was looking for, a Mr. Frog and Mr. Toad book from my childhood. It was in near perfect condition. The stocker was helpful and the cashier was polite and efficient. The price was exactly what I would expect to pay for a gently used but good condition hardcover children's book. If I had more time I would check out the rest of the store. read more

I had a hard time rating this place. On one hand, I love the niche stuff they have here that isn't really available in most other used bookstores. For a otaku/weaboo/nerd/geek etc this place is wonderful. A lot of things are cheaper, but not necessarily cheap. I'm sure those that are part of this culture already knows that. Overall this place is really cool for just browsing and picking a few things here and there. What irked me was the privileged people who frequents this place and demands exorbitant amount. Maybe it was my luck that within 2 hours of being in the store, I witnessed 2 adults throwing tantrums because they didn't get the price they expected from their kung fu dvds or textbooks from the 80s. In my years of visiting the San Diego location, I've never witnessed that. I'm uncertain if location of this one welcomes more privileged folks? So it's not Bookoff's fault, but it's still a WTF moment for me. In other news, Bookoff, if you read this can you PLEASE leave a message if you're calling us that our appraisal is ready? With the amount of spam we get nowadays, having you call twice without leaving a voice mail just doesn't hack it. I ended up waiting for 2 hours in the store when I got a missed call from you guys 30 minutes in. Pretty bummed about that. read more

Wonderful place to go to! Staff was friendly and everything was so organized. Can't wait to go back.

Great used book store. Huge selection and the books are pretty much new and about 75% off retail. I found a bunch of nice children's books for just a few dollars each, they even have a large section with books for one dollar. Service is friendly and helpful, glad to see that places like this are still around. read more

I'm always game for a good treasure hunt, and Bookoff is the perfect place for one. You start off with a general layout of the store, and they guide you along by haphazardly alphabetizing things, but then it's all up to you, fellow treasure hunter. I didn't spend much time in the DVD section, since I'm strictly a Blu Ray gal these days and their Blu Ray section consisted of approximately 13 options. I didn't spend much time in the CD section either because...well, what is this? 1998? CD's? Next you're gonna be telling me how awesome Zima is, aren't you? I DID, however, spend quite a bit of time in the book section. And I plan to spend much more time. See, the reason that some folks hate Bookoff, is the very reason I looove it - the sort of haphazard organization and selection of books. I can treasure hunt here all afternoon. A couple of treasure hunting tips: -Be sure to survey the dollar section first, because I found a few repeats in the regular, half-off section. -Don't begin your hunt after downing a giant iced coffee, because an urgent pee-need really puts a damper on things. -Don't have a plan. Just dive on in and begin your hunting, and I'm sure a treasure or two will shine through. read more

I've been to this location a couple of times in the last 2-3 years. It's located in a strip mall and there's not that much parking. The store itself is the most cramped of the 3 locations I've been to when there are just a couple of other people in the same aisle. (Lakewood and Torrance are the others.) The employees aren't that friendly. I wouldn't choose this location to try to sell anything. read more

A set of Frasier for $7 minus one disc, a manual for Dungeons and Dragons for $17.50, and a fiction by Ha Jin, these are the few things we spotted among the left smaller half section of this second hand bookstore. I'll be back when I'm in the area again. read more

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This is a gem of a place. They have everything here. If you are old school and yes I still hang on to my cds, dvds, blu rays, older books. I love the $1 section, cds, dvds, and books. I found 9 films Fast furious here for $7 and a few rare cds, dvds and books. I only visited the place twice, haven't decide to sell yet but I will prob hang on to my items since I'm a collector. I just sell most on ebay.. The only drawback is the tight parking area plaza, most staff workers are nice and answer my questions promptly. 4 stars. read more