Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

I needed a new battery for my iPhone so I called cracked screens and Louie answered promptly and…read moretold me to come in and he would get me taken care of with a new battery. I went in the next morning and Wali the technician took my phone and in30 minutes. I had a new battery. My phone works great thank you very much for your excellent service and the price was very good I recommend that cracked screens

Roy's iPhone Repair was an absolute lifesaver. I needed help the same day for the repair of a 13pro…read moremax back glass @$125 and he didn't hesitate to fit me in. Not only that, he went out of his way to have my phone ready by the next day. He had everything on hand, so there was no delay waiting on parts or rescheduling for another day. The whole process was smooth, efficient, and stress-free. On top of that, his pricing was very reasonable, especially considering the urgency. Beyond the service itself, he's just a genuinely nice person to deal with. Professional, accommodating, and easy to communicate with. I wouldn't think twice about coming back, and I'll definitely be recommending him to others.

Roy is the best in the area i might say. I have an iPhone 12 Pro Max and one of the cameras was…read morebroken to the point where when I would open up the camera it would make a long beep noise until I left the camera app. He fixed it in 30 minutes. And it didn't cost more than 150$ He did have to order the parts which did take a day and a half but that was no problem.

My daughters iPad FaceTime camera had a malfunction but as soon as I went in to get problem…read moreresolved they fixed with no hesitation after another phone store told me it couldn't be fixed. 10/10 experience, great service!

Owner installed a new screen saver and wasn't happy with the 1st one-he pulled it off and installed…read morea 2nd one... Perfect! Thank you for being a perfectionist

Best price around OC, fast and reliable staff. 60 bucks for original whole lcd screen for iphone 8read more

Seeing their ads on Facebook about Thanksgiving discount for phone repair, I brought my phone there…read moreto replace the screen. My phone is a iPhone X, and the repair cost for this model is not cheap. I met Trung at the store. He is the sales manager and technician. He applied the discount for Thanksgiving. I couldn't believe that he only charged me $80 for an OLED screen. He said he had a cheaper option for $60 if I went for the LCD sceeen but as soon as he demonstated the differences between 2 screens, I decided to go with the oLed screen. Trung also gave me a free screen protector. Highly recommdend Trung and his dedicated job.

The guy was really accommodating and fast. I called literally 20 mins before coming to fix my…read morecharging port on IPhone 12 Pro. So really fast. And the price point is great too. I live in Santa Monica and was passing by this place - he got it done for 80$, compared to 110$ where I live. Fast and nice - loved the conversation too

Khalid was very honest and helpful with his diagnosis and repair. Despite the fact that he was…read morebusy, he did his best to fix my cracked screen in a timely manner and made sure everything was as close to new as possible in my circumstances. He provided excellent suggestions on further steps i could take to improve device functionality and longevity as well. Super impressed by the work he did!

Veronica was absolutely amazing. Completely hooked me up…read morewith the best deal on my phone and with new internet service. Set up everything and was so helpful. 5 stars plus

Had a great experience today! Veronica helped us get through everything and set up our new Verizon…read moreplan!

I had been with AT&T for 20 years I decided it was time to switch to a more reliable, less drop…read morezone cellular company. At my kids recommendation I called T Mobil. I had spoke to more than one rep., and decided to drive from Menifee to Corona to go to the Ontario Ave. Store after speaking with James. I had gone from Corona to Menifee and back to Corona again, and was it worth it. James was so patient with me, thoroughly explaining plan's, phones, rebate incentives and billing options. He really knows his business and never left us "hanging" I so highly recommend James for any of your Cellular questions, concerns, and sign ups! Five stars for James! Thank you again!

Jennifer has the worst customer service ever. She was eating skittles and drinking water while…read moretalking to us and talked as if WE WERE BOTHERING HER. We asked her if we could see the phones and she pointed to the area and said "they're over there you can go see them." Like she couldn't even walk us to the area in the small store and show us???? She talked to us with attitude, as if we were stupid. She's the customer service representative, who is supposed to be knowledgeable about the store products and is supposed to educate us or help us with any questions, but the whole time she just sounded bothered. So we decided to go to another location nearby. Just plain rude. Worst customer service experience.

Awesome store & great reps! Also Spanish! Events every month on there IG page. Recommendread more

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.read more

Came to have the front glass replaced on my iPhone. I was greeted immediately greeted coming in the…read moredoor. The technician quickly looked up a couple of options s one being an Apple Original part which was more expensive and out of stock. Opted for the non original glass. She took the phone to the back and gave me a 30 minute estimated completion. She came back out in less than 30, handed me tha phone and it was good as new and very responsive. Best part was the repair and the part itself was $100 less than Apple

This is my go-to for cell phone repair. Their prices are fair, the work is done quickly and their…read morecustomer service is always pleasant. I trust them explicitly.

Johnny at AT&T provided one of the best customer service experiences I've ever seen. He was…read moreincredibly kind, patient, and took so much time helping my elderly parents get their phones fully set up without making them feel rushed or overwhelmed. My parents had just come from Verizon where they had a very frustrating experience, so they were already stressed and nervous. They were especially anxious because they had to switch from their old button iPhones to newer swipe-up iPhones, which was a big change for them. I recommended AT&T and went with them to the store, and Johnny completely turned things around. He walked them through everything step by step, explained things in a way they could understand, and made sure they felt comfortable and confident before leaving. It's rare to find someone who genuinely cares this much about helping people. If I could give more than five stars, I absolutely would. Thank you, Johnny, for your outstanding service!

I originally bought an iPhone 17 put $900 down and then proceeded to be on my way. Unfortunately I…read morelost the phone. I went back to the store and told them I needed a new one and had the appropriate insurance so instead of filing a claim(an insurance claim), which is what they said I needed to do, which how the hell am I supposed to know that since I'm not a worker there. the lady told me to pay off the prior balance on my old phone which I did $300 and then she gave me a new phone. Unfortunately, she didn't file an insurance claim which would've made my phone free. She charged it as a completely (New upgrade)$$$$!!! (Another $1200)added to my phone bill that "I" owe!! How tf is this level of ignorance possible. so I went back to check my bill and it says I owe another thousand or $1200 for a new phone. I didn't catch it till three or four months later as I'm paying 30 bucks extra a month for a new phone I already bought!!! so I went back and talk to the manager and he tells me there's absolutely nothing that they can do and he's never seen anything like this before and has no idea why she didn't file an insurance claim because that's their normal procedure and I said why should I be punished for you fucking up your procedures!! so what you're telling me is I had insurance on my phone and now you're charging me for an entire another phone and there's nothing you can do about it. complete bullshit!! don't ever go here!! They can go fuck themselves. I have an idea, how about you credit my fucking account 1400 back you assholes. Go anywhere but here.