We would like to express our sincere appreciation to this particular Bosa location and its wonderful staff for the exceptional customer service they provided. Our son wanted to start his special birthday with an early-morning sweet treat, and the staff went above and beyond by warmly wishing him a happy birthday. That simple acknowledgment meant so much to him. Seeing his excitement while enjoying his soft, sugary birthday treat was the perfect way to begin his special day. It was a small gesture that made a big difference and helped create a memorable start to his birthday! read more

Doughnuts holes dry with no glaze I ASKED THE YOUNG MAN IF THEY WERE FRESH ... THE WORST 2.89 IVE SPENT IN ALONG TIME... FYI the also have terrible smoothies from prior experience.. This time I tried the Doughnuts consolidating its a Doughnuts place. Terrible terrible terrible its even below a 0.00 read more

Bosa Donuts - In the trash they go thanks for stealing my 2.89 gross - Donuts Near Me - Mesa, Arizona

Clean and large sitting space. Nice customer service. Reasonable pricing. Delicious Boba tea. read more

Bosa Donuts - Large iced Peach tea with Lychee popping boba and strawberry banana smoothie. Large sitting space and clean. Attentive customer service. - Donuts Near Me - Mesa, Arizona

Purchased a dozen donuts this morning. Picked the donuts I wanted. When I got to my final destination and opened the box for everyone to get a doughnut, five donuts that I got were not what I had picked out. The donut I did receive were very greasy. I would not recommend this donut shop to anyone!!! read more

As a donut fan it's a pleasure to visit new places and explore the local donut favorites. Bosa seemed like the place to check out based on the line at the door! The shop is pretty simple and that's okay because the donuts are delicious. I orders a dozen and I Want more . The chocolate is delicate and not too Sweet. The maple is the star of the show ! The raised Donuts are very light and just melt in your mouth. The glazed is simple and perfect . Service was fast and friendly . Expect to pay just short of 20 bucks for a dozen . read more

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Terrible. When you make an Uber Eats order, you will add the items to your order and then confirm the total. After, the restaurant will ADD charges that make no sense, then just say it's their policy and won't help you. If you call, the person will just say it's what the company wants to do and they can't help you. Insane. read more

Everything was great employees attitude, service, and as always, the donuts and coffee were great

Best Bosa ever! This is the way Bosa used to be: clean, good portions, friendly service. Valuable workers.

I placed a $270 order on Saturday for a 9 am pick up time on Monday. Woke up Sunday morning to the order being canceled at 5:01 AM which ironically they open at 5 AM. As soon as I saw the cancellation, I called the store.. he told me that I should just call in and place the order, however their own website pushes you to use grub hub or uber eats even if you are the one picking it up. Which in this case I was picking everything up myself. I said OK then let's go ahead and do the order over the phone right now for tomorrow morning pick up. He then said he couldn't do that because he had customers. So I gave him my cell phone number and told him to call me when he didn't have customers, and I would replace the order with him. He then proceeds to tell me that he will leave the phone number for someone to call me in the afternoon. I then asked him you do realize how many dozens of donuts at $11.99, that you are going to have to sell to equal the $270, that I'm trying to spend at your store? He said yes, I understand... so apparently he has zero business sense. Is what it is but definitely don't count on this place unless you're just wanting to pick up a pink frosted donut for your three-year-old.. read more

First and foremost: their doughnuts are great! I'm a huge fan of their old fashioned and chocolate cake doughnuts. My husband personally reaches for their pink sprinkles or maple bars and loves them every time. However... order a breakfast sandwich and 75% of the time your order is wrong. For example: we usually get a breakfast sandwich on an English muffin with sausage, and a breakfast sandwich on a croissant with bacon. We rarely receive that. Just this weekend we ordered the sandwiches above, and got a croissant with sausage and an English muffin with bacon. This happens regardless of how clearly we try to order, ask them to repeat the order back to us, etc. If the darn things weren't so delicious we wouldn't go here. It's extremely frustrating to consistently receive the wrong order, even if the result is still palatable. If the manager happens to read this, hear my plea: TRAIN YOUR EMPLOYEES TO TAKE ORDERS CORRECTLY! read more

I tried the vanilla donut, and it was okay. The flavor was a bit bland, and the texture was a bit dry. The icing was too sweet and thick. The donut could have been fresher. Overall, it was just an average experience. read more

this place was so clean and the staff were so lovely, i got a small blended cappuccino and a cinnamon crumb donut both were delicious, the donut was soft and warm and the cappuccino was smooth and delectable overall experience was a 10/10 no compliments whatsoever read more

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I've been to Bosa Donuts before and donuts just don't seem to be what they used to be meaning they don't taste the same. I have to say this location have the worst tasting Donuts so for instance I ordered a maple bar there was no maple flavoring the donut wasn't raised. I was deciding on chocolate but the chocolate was so light colored you could tell there wasn't cocoa in it like there used to be. Not only do you pay $5 for two Donuts which to me is absurd it's flour oil and powdered sugar they just don't taste good. They're cutting Corners to make a profit and they just lost me as a customer. Don't charge more serve an inferior product. read more

Went this morning to buy a couple of dozen of donuts for my coworkers at work. When my coworker bit into the donut, there was a hair in it. I called Bosa to tell them what had happened and they told me there was nothing they can do unless I bring the donuts back. The girl was very rude. I couldn't believe it. read more

Best glazed donuts in AZ!! Service is always friendly...make sure to stop in and grab a dozen or 2

Your price on iced coffee large has gotten up I was told. Why does BoSa not reflect new prices?? You've posted other info like we now have milk tea. It's not up to your nice girls to have to explain to customers that prices have gone up without it reflecting on order board. Poor management in my estimation. It's not like you're remodeling. I'm sure there are customers that are not as nice as I was and I don't blame them. They think it's switch and bait. It's a business. $6.92 for a large iced coffee, no flavor add in?? Made up my min here..off to Starbucks!! They're a good price difference. Stick to donuts read more

Like someone else said, its Arizona but tell me about a better place to buy donuts? APPLE FRITTERS, OLD FASHION, PLAIN GLAZED & sorry but hate Boston cream and really love WHITE BUTTER CREAM filled donuts. So for price being expensive it appears average for bakery donuts. Do we really need them so cheap we eat them every day? Just saying, yes staffing is a issue everywhere thanks to china flu but haven't had any issues at this store and the girls there have gone out of their way to provide the best service and the most yummy fried dough ever. AMBIANCE? It's a donuts shop buy your stuff and get out out lol remember were trying to keep costs down? read more

$4.09 for 2 basic donuts?!!! Incredibly expensive for average donuts. Not returning.

Just what the doctor ordered to start a Sunday Funday. We love Bosa donuts and especially this location. They always have a great selection of doc it's to make everyone happy, plus the place is very clean. We will definitely be back! read more

Love the donuts here, doesn't stale or smell weird after couples of hours! But the Asian girl was helping me at the drive through sounded a little not happy, messed up my coffee, then she changed to a new girl who was super nice read more

Bosa Donuts - Their Glazed donut is the best - Donuts Near Me - Mesa, Arizona

Always loved Bosa. But today was infuriating. 30 signs advertising Boba tea, flavored tea, poppers etc they legitimately ONLY had that tea. ended up getting a smoothing that was half assed blended, basically flavored crushed ice. Was not just me, another girl complained how lazy her smoothing was as well. The girl taking our order was basically high and rolled her eyes at us at least twice, we ordered two smoothies and two donuts..... she asked three times what we ordered. PREPARED THEM and then when I went to pay she asked me AGAIN what we had ordered. Still love Bosa but this location is hurt read more

Don't order their Boston Creme donuts. On multiple occasions, we've had donuts from this Bosa that have WHITE FROSTING in the middle as filling and not proper custard like a normal Boston Creme donut. It's revolting. I don't know if they make this mistake often, but it's been at least three times in the past year. read more

Best donuts ever. Need to be there early because they sell fast. Every time we are in AZ we have to get our fix. read more

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These donuts are sad , Arizona needs better donut's, I wish there was a better variety and the quality control is lacking. read more

Bosa Donuts - 1/2 Dozen Donuts - Donuts Near Me - Mesa, Arizona

How this location stays in business I will never know! From the unfriendly rude workers at the drive-thru to the unpleasant smell when going inside. How does a donut shop smell like stagnant mop water? Avoid at all costs! read more

I ask for my bagel to be toasted and a pink sprinkle donut for my daughter and when I get to work my bagel was not toasted and called them to tell them that it wasn't even slightly toasted he tell me to bring it back how when I'm at work and I'm going need to get a new bagel another day he said I have to bring back.. I'm working a full 8 hours shift and u want me to bring a bagel back after my shift u got be kidding me.. they never give u napkins I had a ask a few times to get sum.. he was so quick to get my money.. but service shithen to make sure I got the service I wanted.. read more

I thought this was going to be a great donut and coffee place, humm the donuts are no different than the ones at Safeway and the coffee is not that great either will be passing in the future as there is nothing special or great here! read more

We have given this location several chances to get our Donuts right. Every time we go we ask for a certain type of donuts at the drive-thru and then when we get to the window they give us our Donuts but they're never right. Today we ordered 18 Donuts and they gave us 19 Donuts but did not tell us that some of the donuts we ordered we're not in the box. It would be one thing if they say we are out of a certain donut before handing you your Donuts instead of giving you what you think you're supposed to have and finding out that what you want is not in there. It's almost as if they're not even hearing you say what Donuts you want and they just throw in the Box whatever they have without telling you. We love their donuts but their customer service is lacking. read more

Sunday morning went to get a dozen donuts. 2 big donuts were doughy in the middle and 3 Boston cream had NO custard in them. Very disappointed, and what a waste of money read more

I made my review a year ago and I still feel the same come here every week and the employees are super nice!!! I can tell the bad reviews are ppl with bad attitudes or Karen's so I wouldn't listen to them lol read more

Bosa Donuts - Donuts Near Me - Mesa, Arizona

This place was great when it first opened but went down hill fast. They are NOT consistent, don't keep items on their menu fully stocked and some items seem old. Decided to give it one last shot today and got a bagel with extra cream cheese (they were out of bagels for weeks!) and a bear claw. There was no extra cream cheese and the filling in my bear claw tasted really old. I decided to squeeze out the filling and then found a hair. I will NOT be going back. read more

Bosa Donuts - Black hair on filling. Not mine! - Donuts Near Me - Mesa, Arizona

Advertised a FREE breakfast And lunch sandwich on their Facebook page, then claimed it was "one per car". We went to get a free lunch sandwich and were told it was "one per car" (there were 2 of us in the car), even though their Facebook post said NOTHING about any restrictions. We wanted to try their sandwiches so we decided to just take the one free one. Glad we didn't pay for another sandwich! They didn't ask what we wanted on it, so what we got was a turkey and cheese on a croissant. It came with dill pickles, lettuce, tomato and onion. And Mustard! ACK! Who just automatically puts Mustard on turkey??? It was Nasty! And the croissant was limp and squashed and the cheese was kinda mushy, like it had been sitting a while. NO thanks! Their donuts are ok, nothing you couldn't get for half the cost at Safeway/Albertsons. So we won't be going there again. read more

Bosa Donuts - I don't see the "one per car" restriction mentioned...do you? - Donuts Near Me - Mesa, Arizona

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In my opinion these are the best donuts and other pastries in the area. Freshly made. My only complaint is that they are often understaffed. I waited in line for 20 minutes the other day. read more

Costumer service was amazing! The donuts tasted amazing as well! Faith and Venessa helped us out and even threw in a couple more donuts for free! The store was very organized and clean as well. Amazing service over all! read more

Went in today to get a smoothie, worst customer service I've experienced at a bosa, and my standards were low to begin with. Horrible quality of food and service. 0/10 read more

If I could give ZERO STARS!!! I would. The little asian girl with glasses is very rude. My orders are always wrong when she takes them, attitude is always given and she is the daughter of the owner!! They are all so disrespectful. Employees are treated terribly. I even came the other day and there was a grasshopper in the donut display on top of the cake donuts! Ants are everywhere and the place smells disgusting. Ants were crawling on my daughter when she was sitting down at the nasty tables as I ordered. Immediately left after receiving our food and that was a mistake as our order was wrong , done messily , and disgusting. Bathrooms are always out of order and they smell nasty. The owners obviously do NOT care about their employees, their costumers, or their food. Worst place ever. Stop giving them your money and go some place else where they actually deserve it. Do not understand how this nasty place is still in business!!! read more

Although the donuts are very good, do not put money in the tip jar. The employees do not get any of the tips. The tips go back into the "business". I offered the workers if I could hand them the tips directly and was told they would get fired if they accepted anything. My husband and I have been putting tips in the jar for years, and I am extremely unhappy this business chooses profits over transparency and taking care of their employees. read more

This place is a joke, this might sound ridiculous but it's 100% true, the past FIVE times I've been here(In a row) they never have boba, actually 3 times they didn't have the actual boba and the 2 others they didn't have milk I've given them too many chances and I will never stop here again because most likely they won't have boba! read more

Omg I never yell or complain to servers but I was literally yelling at these kids this morning. Sat in the drive thru for 10 solid minutes waiting for a black coffee that they forgot. No one knew what they were doing. Absolutely terribleeeeeeeeeeee service. Wrong sandwich, too. Terrible terrible terrible. read more

Terrible service. I usually buy at Dutch Donuts because I love their friendly service and always feel so welcomed plus it's closer but decided to try out Bosa. We went in the evening and when we walked in we weren't even greeted or acknowledged, both employees had their eyes glued to their phones and then started arguing which made us feel super uncomfortable. The donuts were good but the service horrible. I'll be sticking to my usual spot and recommend the owner/manager to train or get better employees who actually appreciate their job. read more