Mr. Edwards (the owner) was very professional and knowledgeable. I had a regular oil and filter change on a 2019 BMW. Price was very reasonable ($135). Very happy with the service. read more

Came in with my Porsche for a smog check. I talked to the owner Eric that I also have a mini and he offered me to check any time when something is up on the mini and made the smog check. Even this little interaction gave me a good feeling about that place and I just would wish they would do service for Porsche as well. But I get it Porsche is even more complicated in getting parts than for BMWs mini brand. So I will sure be back when I'll have my mini ready for service. read more

Happy with their service! They were kind and professional, and fair with their prices. Will visit them again for any repair needs.

Several years ago, I was getting hosed by BMW of Portland. I randomly found Boyd Motor Werks just by closing my eyes and pointing! Eric had me at cheaper than the BMW service dealer! I have never looked back since nor ever regretted my decision. Martha, my car, is 16 yrs old and she is part of my family! Eric and crew stand by their work and have never left me disappointed! read more

Very bad service, confusion with booking appointment. Terrible service in the front with a man named ERIC!!!!

Eric and crew have taken care of my mini a few times. Excellent service, communication and price. Eric follows up to make sure everything is as expected. Trust these guys! read more

My first interaction with the shop was for diagnosing weak heat coming from the HVAC of our 2017 Mini Clubman. They found the car was low on coolant, and topped up the coolant for free. Saved me freezing my butt off in the winter. Months later, I brought our car in for engine oil and brake fluid service. They were also able to diagnose a knocking noise which ended up being the engine mounts, a rear diff leak, and a water pump/ thermostat leak. Turns out the low coolant months earlier was likely due to the water pump/ thermostat leak. Our car was in the shop for a little over a week. It's our only car, and I really needed the car for work. They offered to cover the cost of my rental car for the few days I rented it to get to my clinical rotations which was much appreciated. Overall, Eric over at Boyd Motor Werks offered honest service and opinion on the repairs needed for our car. Would highly recommend this shop for any BMW/ Mini owner in Portland. read more

Quality BMW repair shop. I have an i3 and there aren't many places I would trust with having appropriate expertise with this car. They do what they say they will do, are honest, with fair pricing. And they follow up to make sure you are happy with your repairs. What more could you ask for? read more

Always so helpful and kind. I really trust them with BMW's. I tried many shops before finding them, all over Vancouver and Portland metro, and these are the guys I have stayed with for years. read more

Always very helpful and thoughtful. They never try to up sell a service or repair. And they are willing to do the small things to make maintenance easy read more

It's never a good thing having to take your car in for repairs. Especially ones that are by their nature expensive. These guys are the best at what they do. More importantly they are trustworthy in their assessments and repairs. If you're driving a BMW; this is the place! Thanks guys. read more

These guys are so great. Honest, accountable and responsive. I will never take my car anywhere else. read more

I had extensive repairs done- and what an outstanding job he did. my 2012 335xi sat in my garage for 6 months because I couldn't find a reputable mechanic I could trust to do it correctly! they were fast and very reasonable. thank you Eric and staff! read more

Eric and his crew provide well-priced, no-catch service. They are better priced and more thorough than the local BMW and Mini dealerships. 100% recommended. read more

I only lived in the area long enough to bring the car in twice and they never let me down. They fixed an issue a competitor failed to and even checked in afterward to make sure I had no issues. read more

Luckily I found Boyd Motor Werks after I had a very negative experience with another Indy shop (tried to change their labor cost by $2,200 after they looked at my car). Eric was quick to get me in and installed my M-Performance Brake kit, stainless lines, and springs perfectly. I had heard of shops having a hard time with soft brake feel after the install, but mine feel great. They knew enough to recode the car correctly and made sure there was zero air in the lines (both causes of soft feel brakes after the kit install). I will definitely be recommending Eric's shop, and may go back for more work even though they are on the opposite side of town. Thanks Eric, keep up the great work! read more

If you have a BMW and don't want to deal with the none personal service advisors at a BMW dealership with the standard over the top markup and recommendations that aren't needed than I highly recommend Eric and his shop. He just does the right thing. read more

These guys are the REAL DEAL!!! Brought a 2007 650i in for a pre-buy inspection. They were busy and I am from out of town. Eric said the soonest he could do is Monday, but I leave this weekend. He agreed to take it last minute. They performed an inspection 100% above and beyond what I expected. Even told me cigarette lighter didn't work (who tests that??? Ha!!!). Fair price for a job well done. I was not able to negotiate a deal on the car (go figure) but happy I spent the money to double check. I would have paid $13k for car. Ask was $14k. After the pre inspection defects found, I offered $12k. And would have gone to $12.5-$13k. They rebutted w $13k and came all the way to my number, $12.5k. But the place was sketchy and unprofessional, so I decided to find another car. If I lived in Portland, This place would be my shop!! read more

First of all I would just like to how THANKFUL I am to have found you guys !! These guys are amazing at what they do. I had some people tell me oh take your car to a BMW Dealership shop they will do a great job and hey I wouldn't mind that but when I have these guys a call Eric is very easy to talk to and they really work with you on giving you a quote so you know ahead of time and prepared. I remember the first time I had my car done I brought them pizza as a token of my appreciate and if I could I would treat them on the daily ! They do outstanding customer service, communication and overall just great people !!!! I know you guys have been seeing me quite often so I really appreciate all the work you guys do ! Thank you guys so much !!! read more

Boyd Motor Werks BMW Repair - Auto Repair Near Me - Portland, Oregon

Eric Boyd and his crew are straight up magicians. They've helped me and my 5 series wagon through a myriad of routine checkups, forewarnings of things to come as well as helping me take BMW to the mat due to recalls and class action suits that they were not being totally honest about. My last trip in was a 95k checkup and a fix on a valve gasket. My beast drives as fast and mean as the day I got it back in 2010. Highly recommended, honest and dependable, even in a pinch. Bravo! read more

Best place for a BMW - much better than the dealership. After working with the BMW dealership and with Eric at Boyd Motor Werks, it's no contest. I much prefer Boyd. Great mechanics, great customer service, and they are honest - only recommending the work that needs to be done and no more. Eric has answered quick questions for me in between services and given excellent advice. read more

replaced an amplifier in my e38 with dsp from an e39 with dsp. It needed to be coded to work. Medford BMW wouldn't even attempt to do it, even though I would have payed them. My normal shop was going to charge 2 hours labor just to try. I drove to Portland for a doctor's appointment and stopped here. It took him about 10 minutes to code the amp and he told me to enjoy my radio. I highly recommend this shop. I don't recommend Medford BMW. read more

I had the project car from hell trying to pass DEQ. Boyd was my third shop I had taken my car to with the problem of it not passing DEQ. Eric spent countless hours working on all the ("why's) my car wouldn't pass, Eric went over and beyond the other shops to get my car to pass DEQ and with success it did. While he had my car he kept in contact so I knew the progress, good or bad. While he had my car he was kind enough to give me a loner. If you need to have your car serviced or if you have a problem that no one else can solve take it to Boyd, he will not give up on you. Thank you Eric read more

I was in need of a reliable and fair priced repair for a small oil leak on my older BMW. Eric Edwards, owner and operator was friendly and immediately earned my trust when I walked into his shop without an appointment. I explained the condition, he diagnosed the repair needed immediately and quoted me a price that was slightly less than 50% of the price from another shop I had been using for years. He offered to fix it within 1-2 days. He successfully performed the repair at the low price we agreed without a long lead-time. His personal approach, including handshake, were reassuring and he noted a couple of minor items to keep a watch on before my next visit. He didn't try to oversell or alarm, rather inform as a trusted colleague. This shop is considerably further from my home and I noted it from an advertisement they had previously sent. I will continue to use this shop exclusively for my BMW repair needs and highly recommend others do as well. Eric and team are a welcome surprise in the auto repair business. read more

If I could tell you, that YOU could save $15,000 dollars by not coming here, would that sway your decision? To save you from reading the long, drawn out version of my story, the short version is I took my car in for a routine oil change, and after many return visits over the course of a week, $900 dollars in repairs later, the final diagnosis was that my 2011 BMW needed a new engine. Of course, this was devastating, but something did not set right with this. I decided to take my car for a second opinion, and it was quickly discovered that not only did the engine NOT need to be replaced (they couldn't fathom how this conclusion was even met), BUT my car's repair was completely covered by a recall, leaving me to not cover 1 penny of the expense. The diagnosis was quickly discovered with the connection of a computer, and the diagnostic code appearing. How this was not caught by a BMW specific work shop is beyond me. read more

After having delt with dealerships for years, Boyd Motor Werks is clearly all about minimalism. Their shop isn't fancy. In fact, it's quite the opposite. Everything looks dated, paint is fading on the building exterior, and there are no fancy waiting areas. I wasn't offered a diet coke or biscotti when I came in, nor do they provide a giant big screen TV to watch while you wait. I had my car towed here after it refused to start after multiple attempts. After providing my information and a brief description of the problem and my suspected diagnosis (fuel pump went out), I handed over the keys and took the bus to my next destination. No rental cars are offered here. Roughly 4-5 hours later, I received a call from the service manager that proved my amateur diagnosis was in fact correct. They stated the specific parts that needed to be replaced, labor hours involved, and the total cost, and when my car would be ready. Roughly 2 hours later, my car was fixed and I was on my way... only after riding the bus to get back to the shop. Today, I called the dealership and got a quote for the same exact repair. The dealership quoted me appoximately $200 more for the same (relatively minor) repair. You know what that $200 pays for? Diet Cokes. Biscotti. Big Screen TVs. A BMW loaner car. If you need all that pampering, by all means, stick with the dealership. As for me, though, I don't need all that. I'd much rather keep as much of my hard earned money as possible. read more

Very happy to have found Eric and his team. It's not easy to find a mechanic who has the knowledge and is willing to go the extra mile, especially with a vintage car. If you've got an older BMW, in my case a 1968 BMW 2002 - I highly recommend working with them. They have the knowledge and they really care about the cars. thanks again Eric. read more

Boyd Motor Werks has the BEST BMW mechanics that you will find anywhere. I have been going to Boyd's for about 6 months now and I have seen them quite a few times. Every time I go in, they always know what the issues are and their so quick, and effective. DO NOT take your car anywhere else in Portland. These guys are the best!! After having a bad experience at another shop, Boyd's is all I recommend. Eric is amazing! Sooo customer service oriented. He will always do right by his customers! read more

I first went to Boyd's when I was looking to buy a BMW X3 and they preformed a pre-purchase inspection. I had called them and they were able to fit me into their schedule at the last minute. They were very timely and professional. I have since used them for a pre-purchase on my second BMW and have also had them do multiple services on them. I truly feel that word of mouth is the best recommendation a business can get so I plan on telling everyone about this great company! Thank you!! read more

I called to ask for same day service for an alignment. Even though they were basically scheduled out for the day, Eric squeezed me in. It saved Me another trip into town and another day of time off from work. The work performed was top notch...... read more

Have been to a few BMW specialists in the Portland and Vancouver area, but Eric and the team by far exceeded everybody else. Have taken 2 of my cars there and will continue to do so. Very highly recommended. Honest work & fair prices. read more

Consistent, honest, caring, knowledgeable. All you want and need when it comes to one of your biggest expenses.

Boyd has serviced my car now for about three years and not only have they treated my car very well, but they also are a great couple of guys to hang out with. Gary and Eric both take time to explain the "why's" and the "how's" in addition to the "how much" of what it's going to take to service my car. Gary sometimes even goes farther, explaining exactly the difference between the service I get with them, vs the service I'd get somewhere else, like the dealer. Their willingness to explain in great detail what's being done to my car and why it costs what it costs does the one thing that keeps me coming back: it allows me to trust them. A long past review described how sometimes these guys aren't the best in calling you back. I've had that experience too. However, my philosophy is, I'm in the driver's seat here. It's my car, so I don't mind calling to followup on what's going on with my car. For the most part though, they've called me to let me know if something is not going as scheduled or if there's gong to be a delay. In all, I think if you're looking for a place to service you fine auto....(so long as it's a BMW), this is the place. read more

My BMW 3-series received a concerning check control light during a business trip driving from Seattle to Portland 2 days ago. When arrived in Portland, the concierge (a Portland native) at the Hotel Monaco where I was staying recommended Boyd's. I called and talked to Gary the owner - a very kindhearted guy who really cares about his clients and his passion for Bimmers is extremely apparent. despite being extremely busy (so busy he warned me they probably couldn't get to it until next week) he told me to bring it over so he could scan the codes to determine requires service and ensure would be safe for me to drive home. And he only charged 1/2 hour $45 for the scan, which you NEVER see). Despite being 4-5 days out, he squeezed me in and work was completed the following morning so I was able to return to Seattle that afternoon. these guys are extremely efficient, inexpensive, and completely trustworthy. I drive to Portland once a month, and it's comforting to know there's a place in Portland similar to my BMW specialist in Seattle. Top Shelf. read more

Gary and Eric are fantastic guys. They know BMW's inside and out- I wouldn't trust my 540 to anyone else but these guys. I have taken my BMW to other dealerships and repair shops in the Portland area in past and realize the guys at Boyd are absolute straight shooters. They not only know what's going on with your car, but recommend the most cost effective solution to repair your beloved BMW the best way possible. In short- they treat your vehicle like it was their own..... read more

I would not recommend this place. My check engine light came on a week back and a couple days later one of my tires popped. Anyways, long story short, I ordered my specific tire online and brought it to the shop for them to change it out and read the codes that were causing my check engine light to come on. The next day, they called me and said nothing was wrong with my car. It was an issue with the gas cap being put on wrong that caused the check engine light to come on. So, just to read the codes on my car and change the tire (that I bought prior) they charged me $155. I asked around to make sure that price was ridiculous, and it was. This place ripped me off and I wouldn't recommend it. They took advantage of a struggling college student and they will Not get my business again. Edit: Eric, another mechanic from the shop called me and explained all of the charges in detail. He also sincerely apologized for the experience and offered me an oil change next time I come in. I really appreciated the explanation of what I was charged for and the personal apology. I changed my review because I will be taking my car back to this shop in the future. read more

When my 325 developed an issue with its suspension that could have been very expensive to repair, I chose Boyd after hearing from my former mechanic and a fellow car enthusiast that the owners are among the most reputable bimmer mechanics in Portland. I was able to schedule a repair for two days out. Eric was polite on the phone and straightforward about what he thought the issue was. I dropped my car off and he gave me a ride to work which was convenient and very courteous. Within three hours Eric called me back to check before performing the work, which I specifically requested. He identified and repaired the issue for a third of what I'd expected to pay. I was thrilled. He also threw in a brief inspection to let me know what other issues I might expect. I couldn't pick my car up immediately, but Boyd has a key drop system that allowed me to pay for the repair and get my keys back the same evening. Very convenient. I look for price, competence, and convenience in a garage. These guys won my return business by excelling at each. read more

Just got back from here and i must say i'm very impressed with the service done and the service alone. very communicative, honest, straight forward and i feel that is what we all look for. i recently purchased a 2008 BMW 528i and the brake sensors went off so i thought i would look around and find some quotes, looked up reviews and found these guys!!!! called them set an appointment and long story short my brake sensors were at fault. they did a diagnosis because i just wanted to make sure that everything was okay after that episode with the brakes and they recommended my electric water pump would need replacement soon. so i did leave due to it was not in my budget at the time and a few days later noticed that the fan was becoming really loud which they had notified me would happen if it ended up failing. so i scheduled it for today and done in about 2.5-3 hours. I would definitely recommend them to my family and friends, and just at ease that i found myself a new repair shop i can count on always coming back if i ever need anything taking care of. Also want to express my gratitude to you guys for being honest and accommodating. read more

I am glad I found convenient BMW repair on the Eastside. Easy scheduling, a good price. A bit abrupt at check-out but all other communication was excellent. read more

Nice people, except they quoted me an outrageous price of $600-$1000 to put on a few bolt on aftermarket parts for my mini. When I went across the street and they gave me a quote of. $400. Go figure. read more