1. Brake Masters

    1. Brake Masters

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    Roseville, CA

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    Brake Masters

    3.3 (294 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Brake Masters

    Auto brake repair

    Auto engine repair

    Brake Masters Photos

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    I went to Brake Masters for a routine oil change this week, and what should have been a simple visit turned into a very concerning experience. After the service, I was told I needed multiple additional repairs: a coolant change, an alignment, and replacement of both front lower control arms due to "cracking." This immediately raised red flags. My last alignment was perfect, and I've driven less than 4,000 miles since then. While I understand my car is 10.5 years old, it only has 66,400 miles, so I decided to get a second opinion before agreeing to anything. At another shop, not only did they take photos, but they invited me into the service area to personally inspect my car. They clearly showed me that there were no issues with either of the front control arms. Concerned, I called Brake Masters to address the discrepancy. The person who identified herself as the manager, Michelle, insisted their diagnosis and photos were correct--even after I explained that I had personally seen my car and confirmed there was no problem. What made this even more troubling was that she claimed to be "looking at my photos" before I had even identified myself on the phone. That raises serious questions about their process and credibility. To make matters worse, the conversation ended with her hanging up on me, which is completely unprofessional and unacceptable. Based on this experience, I strongly question the integrity of their inspections and recommendations. I would advise others to always seek a second opinion before approving any major repairs here. And today I took the car to Subaru dealer to have the CVT oil drain and refill. They told me my car was in excellent condition. So now, not only I have one mechanic stating my car is ok but too from different companies.

    Waiting for my oil change

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    2 years ago

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    2 months ago

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    5 months ago

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    3 months ago

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    7 months ago

    Business owner information

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    Timothy H.

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    2 years ago

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    2 years ago

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    1 year ago

    Sat here for over 2 hrs and yet had to remind the guy behind the counter who was a bit rude. I'm never coming back

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    1 year ago

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    10 months ago

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    1 year ago

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    1 year ago

    Customer service is horrible. Very argumentative and 4 hours to see my car after they failed to fix the first time

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    2 years ago

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    2 years ago

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    2 years ago

    Five stars for the best service ever from Amilia and her team! Always get me taken care of no matter the problem!

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    3 years ago

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    Page 1 of 8

    Ask the Community - Brake Masters

    Review Highlights - Brake Masters

    Amilia showed me the shoes were both cracked all the way through and needed all the little parts replaced.

    Mentioned in 10 reviews

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    Oilstop Drive Thru Oil Change

    Oilstop Drive Thru Oil Change

    4.2
    (134 reviews)

    Just got my oil changed and truly have to write a review about the service, so amazing and everyone…read morethat I interacted was so incredibly kind. Truly appreciate Rose, Aj and Stephen. The service did take longer than I anticipated but I was constantly updated and communicated with and would still give it 5 starts after the customer service interactions.

    First time here and it was a great. I did not have an appointment so there was a slight wait when I…read moregot there but nothing terrible. I was greeted almost immediately and the process started. Once it was my turn to pull into the bay things moved pretty quickly. They did the obvious upselling but they were nice about it and not pushy. They explained what it was and moved on when declined. They showed me the brand new parts they were going to install and there was a guy who came around to lubricate all the door hinges (never had that before). Once the new oil was in they showed you the dipstick and closed it up. You get a voucher for a free car wash. They had a coupon code on their site and offered a military discount (which was nice). They give you the next service sticker and here is my very small minor complaint, on the sticker your name is displayed along with your vehicle information. Vehicle info fine, but I think the name is a little much. No big deal I just didn't place the sticker. Overall this is a nice spot with efficient and friendly techs. The price was solid and I wasn't there all day. I'll be back

    Red Sun Automotive Repair

    Red Sun Automotive Repair

    4.9
    (342 reviews)

    Rating: 5/5 Stars My daughter originally found Red Sun Auto…read moreRepair and convinced me to stop going to the Honda dealership for my 2015 Honda Accord--and I am so glad she did! Phong, the manager, went above and beyond from the very first phone call. He gave me a incredibly thorough over-the-phone assessment for a basic service and an AC Freon adjustment (something the dealership had never even recommended in the 11 years I've owned the car). In person, Phong was just as engaging, warm, and professional as he was on the phone. The final price came out just slightly over the estimate because they caught another small issue, but Phong took the time to explain exactly what they did and walked through all of his recommendations. Most importantly, Phong noticed that all four of my tires had dangerous cracks on the sidewalls from running into curbs during tight turns, and warned me they could blow out at any moment. I truly believe his sharp eye and honest recommendation saved my life! I already have an appointment at Costco this Saturday to get them replaced. The camaraderie with other customers, the thorough breakdown of my receipt, and the incredibly reasonable pricing make them stand out. Thank you, Phong and team, for the life-saving and excellent service!

    We are so happy we went to Red Sun Automotive to fix our 2016 Honda Accord, I found out about this…read moreshop from Yelp. What a wonderful experience. Phong was so helpful and gave my husband suggestions on how to fix the problem. He was unable to fix it so we brought it to Red Sun for repair. The quality of work and what we were charged was of a great value . Very honest repair shop . We will now bring both our Hondas here . And we will definitely recommend this shop,

    Brake Masters - autorepair - Updated July 2026

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