Honest Service and Great Team at Tires Direct - Lincoln I had a great experience at Tires Direct in Lincoln today. I noticed a screw in my front tire and drove in hoping they could take a quick look. Jacob helped me right away and explained the options, offering a very fair price for either a plug or a patch. Christian, the tire technician, got my van into the bay quickly and checked the tire. After inspecting it, he discovered that the screw hadn't actually punctured the tire, so no repair was needed. Instead of just sending me on my way, he took the time to check all my tires and inflate them because the pressure was low from the cold weather. When I went to the front desk to pay, Usman and Jacob told me there was no charge and that I was good to go. That level of honesty and customer service is rare these days. They easily could have charged me for a repair, but they didn't because it wasn't needed. This is exactly the kind of business people want to support. Tires Direct in Lincoln has definitely earned my future business -- when it's time for a new set of tires, this is where I'm coming. Highly recommend! read more

Tires Direct - Tires Near Me - Lincoln, California

Me and my family and friends have had a lot of great work done here. Had AC recharged and valves changed, had Porsche tires mounted and balanced no problem. Same with my friends sports cars, we need everything well set for high performance and they deliver. Cannot beat the pricing anywhere south of here. read more

Love this place. Usman and his team are always ready to help and super friendly. A little gem in our town for sure!!

Can't say enough good things about this business. Pricing is fair. Work is good. Clear communication.

Tires Direct is the freaking best!! very quick service for a fair price. the two guys at the front desk are always super nice and helpful. The mechanics consistently do amazing work on my car. I've brought my car to other shops and end up having to bring it here for them to fix the other shops mess ups, won't make that mistake again. they're the only people i trust to touch my car. read more

Brought in my 4Runner for a wheel and tire package along with a leveling kit. Everything turned out great. Highly recommend for any car needs! read more

Tires Direct - Tires direct is awesome brought in my 4Runner for a leveling kit and wheels and tires recommend this place for all your vehicle needs!! - Tires Near Me - Lincoln, California

Poor customer service! Got a flat in pouring rain so AAA came and replaced it. Called tires direct they said come in tomorrow morning. They helped me fairly quickly, were able to patch the tire and I was on my way an hour later. This was in the midst of the 'atmospheric river' storms in No. Cal. Never did I think to check that they stowed the spare as in my experience that's standard practice. Didn't discover until next day in another downpour when I tried loading groceries in that they had just tossed the donut in my hatchback. I'm a female sr citizen and if I'd had any idea they wouldn't stow my spare I'd have at least asked if I could have done it myself in their nice dry garage instead of being stuck on the street in pouring rain trying to remove the pieces of hatchback in order to stow the spare. NEVER AGAIN! read more

If I could give this place a zero I would service is very poor and prices are very expensive I bought 2 tires for my nissian sentra a whopping 220.00 that's fine expensive but ok I caught a nail in one of the tires I bought from them and they changed me 20 bucks to put a plug I leave everything was fine next day the tire is leaking I go back the guy takes me keys I wait like 20min I just decided to go else where never will they get my money again these people will create more damage to your vehicle steer clear from this place what a rip off now I have to pay more money for the messed up job they did never again never again read more

So basically I was on my way up going to Chico in my Prius and my tire blows out. All I had was a flat repair kit no spare so I had to limp over to the closest tire shop being tires direct. At first I wasn't sure what to expect since I like going to my same guys every time I need tires. I respectfully asked respectful young man I think his name was Jacob, to give me a patch so I can be on my way I have a tight schedule. Jacob informed me it wouldn't be safe or possible to patch my tire and instead he'd give me a used one. He also pointed out that my 3 other tires were almost bald but had a couple more miles in them. He said best thing would be to replace them all but since I was short on time he'd give me a deal on the used tire. This man was very reasonable and the guys in the shop work quick. read more

Today I came in to have a nail removed from my tire. The service was quick and reasonably priced. The guy told me it would be about 20 minutes but i swear it felt less. They were chill and to the point no BS. My husband has also used these guys for tires many times. I have had nothing but positive experiences. read more

Pros: -Greeted as I walked in the door -Quick to start paperwork -Reasonable price for nail removal/repair -Work was done well -Friendly Cons: -Was told 20 minutes; actually waited over an hour -No acknowledgement nor apology for making me wait longer -Lots of young guys that seem to know what they're doing but no one appears to be in charge. Almost like they all put their beer money together and bought a tire shop. If I came here again, I would just plan on leaving the vehicle and grabbing a bite to eat at one of the nearby local restaurants. read more

They're cheaper than other places, so fast, and made suggestions to help. Very much appreciated

I had a great experience at Tires Direct in Lincoln. I needed to replace a single tire and Firestone in Lincoln was not able to help me. I walked into Tires Direct in Lincoln without a reservation and they not only had my tire size in stock, they outfitted my truck with a replacement tire within 40 minutes. Great customer service and excellent work. Much thanks to Jacob at the desk for saving the day! read more

I called at 1:30 asking for an oil change and was told bring it in. I called 4 other locations first and they were all booked out a week. This was so continent. They were fast, kind, and didn't try to upsell me on something I didn't need! Will be back! read more

You get one chance to make a first impression. I called Tires Direct to see if they could get me in for an Oil Change and Remove a screw from one of my tires. I was told they were busy, but I could bring my car in at 3:00. So I arrived a few minutes early, I was greeted by a young guy, he asked what I needed ? I began to tell him I was there for an Oil change, he promptly told me they did not have time today to do it. I told him I called earlier and was told to bring my car in at 3:00. He then asked me "Who I talked to" ? I told the young man, "never mind, I'll go somewhere else". I will not patronize a business that makes me feel like I'm putting them out by giving them my hard earned dollars. read more

I came in because I had a tire not holding air. They replaced the valve stem thinking that was the problem. When I took the tire home and put it on the tractor, we realized the tire itself was cracked. I went in and asked for a refund only to be treated like I was in the wrong. He argued with me for a while until he had no choice but to refund me. The guy was so mad that he made his employees cut the valve stem off entirely and then handed it back to me. His own employees thought it was wrong and just shook their heads. Horrible service. Will not go back read more

I came here today for the very first time since I live in Lincoln I was trying to find something close by and was referred to them online I took my car in this morning at 8:44-ish and my car was done by 9:21 the guy working the front counter was very friendly and very helpful and said it would be about 30 to 40 minutes it was definitely done before that which was awesome this place is very clean inside very clean establishment very clean atmosphere it's nice that they do more than just tires over here that they also offer oil changes since I didn't want to have to drive around everywhere looking for a place this was not even five minutes away and definitely convenient they did a really nice job with my car very nice work very happy with the services at my car received I will definitely recommend them for anybody looking to have any kind of service is done to your car they are really great and did everything within a great speedy time I will definitely be coming back here again soon next time I need anything done with my tires or oil changes they were really friendly and very quick thank you Tires direct you guys definitely made a customer out of me read more

I recommend not doing business at Tires Direct. The manager offers very poor customer service and is only interested in selling new products. I had a couple of flat tires on my riding mower. He told me he had repaired them three times already, which is not true, and insisted I buy new. They had only a hundred hours of use. Les Schwab, in Rocklin, took care of the repair in a timely manner and were pleasant to deal with. Great place, I have used many times and will continue to do. Read the other reviews and you will see a consistent pattern in the way Tires Direct does business and it is not good. read more

I called to schedule a tune up & they told me to come right over. They said they'd start with an oil. Change & that was all it needed. It was ready in less than an hour with no "extras" needed & a super reasonable rate! read more

The guy was so polite and and very helpful in installing my skid plate. Their service prices are very reasonable and affordable.

The owner is a great, fair dude. He got us the best deal on our tires and rims. We highly recommend him to everyone. If you're looking for a fair price, honesty and quick service, this is your place! Support local Lincoln businesses! read more

Tires Direct - Rims and tires from Tires Direct - Tires Near Me - Lincoln, California

See all

I have lots of love to give for Tires Direct. Quick friendly service, fair pricing, and good location in Lincoln. I needed to go in to get a tire repaired after a flat. I was grateful not to be 'upsold' and to be able to walk in for immediate service. When it was time to buy new tires this is the first place I called. While the price might have been a wee bit higher than big box stores, I know I'll always be able to get good timely service here and that's what made my decision to go with Tires Direct so easy. read more

I had a tire blow out the night before on the freeway. I called them in the morning and they told me to come right in. They told me it would take 20 minutes to complete. They were done in 19 minutes and I was very, very happy because I had somewhere to be that day. I was happy with their level of service and their professionalism. I will definitely be back when I need tires! read more

Because a tire sensor had come on, I took my vehicle to a well known tire store with a location in Roseville. Over the years I have bought multiple sets of tires from this chain. I was told that all my tires needed air, but more importantly I needed new tires. I was skeptical and declined. The next day the tire sensor came on again. At the suggestion of a family member I brought my vehicle to Tires Direct. They found a nail in one of the tires and repaired it . They also told me that my tires were in great shape. I really appreciate their honesty! read more

My daughter's car needed new tires and brakes. We took it Tires Direct based on a recommendation from a friend. When we arrived, the place was busy and people were moving fast to get things done. We were met in the parking lot and explained what we needed, the tech took a look at the tires and showed us how bad the tires actually were and then we went inside. We were offered a great selection in different tires and settled on the best price for the highest mile rated tires. They also said they would inspect the brakes and I told them to fix what needs fixing. They told me it would unfortunately take an hour to hour and half--I was shocked, I thought it would be 2-3 hours easy if not longer. We returned about about an hour and 20 min later and the car was done. When I went to pay, they told me that the car had 4 new tires and only needed front front brakes--I was impressed with the speed and quality received. I had given them carte blanc for the brakes and a less honest shop would have done front and back needed or not. These guys treated me great and my daughter now has good tires and front brakes on her car at a great price! Tires Direct has a long term customer in me! read more

Tires Direct - Tires, tires and more tires. - Tires Near Me - Lincoln, California

If I could give ten stars I would. First off, i went online to the big box stores and only Sears had my tires for a Honda CR-Z. $520 ish. Ok fine. Click to buy. Not open on sundays. I am in Citrus Heights visiting my aunt, she pulls out the phone book cuz my iphone is too high tech, and says to call these guys (tires direct). So I do. And then call is lost. They call me back. They have the tires. $360 out the door. So we go there, and i expect the upsell, spend more money. Blah blah blah. Nope. Give me 20 minutes and it will be ready. Wait, What??? So my aunt and i walk up a few blocks and back ( Lincoln is really small town America, very cute) And when we hit the corner there is my car. With new tires. I have NEVER had tires that fast. EVER. its like the NASCAR pit crew works there. Absolutely recommend them!! read more

Tires Direct - Before. Run into the ground. - Tires Near Me - Lincoln, California

See all

Way over priced. Dont waste your time, I even showed the guy behind the counter the same tirw for 70 dollars less per Tire. he looked at me shrugged his shoulders. Any procedures Ayo that's not even in install price but I know of no places he charged over $100 a tire to install my bad for not shopping around a little bit better. I do not think I will not return here for tires again unless something changes. I bought trailer tires Here and now tires for my truck just because of the convenience. Save yourself the extra money and go to someone else. The tire pressure monitoring system now tells me that I have two low tires in the back. Stop back by they say that I have to recalibrate I've given it one full day and it still shows back tires are low. Worked fine before I got the tires now probably have to take it to a dealership to have them diagnose was truly wrong don't know if I Trust Tires Direct to fix it. read more

Tires Direct - over priced tires direct. - Tires Near Me - Lincoln, California

Never come here for oil change.. or at all circumstances... I was on the area and happened to be needing an oil change and was reading some reviews about this shop and I'm telling you it's not even worth the price and time. The guy was on the phone while he's servicing me. He only asked for my name that's it. No contact info. I came here for oil change because my car was acting and sounded weird. I'm sure it was because I needed some of my steering power fluid fill. I didn't care if I'll pay more I just need my car being serviced. He said it'll take 15 minutes... when I came back he said " oh we change the oil pan bolt " then he showed me it. I'm like it looks fine but I don't care so I paid for it and it was 8 dollars additional. They didn't diagnose my car like all single oil change shop does. I was just not satisfied with everything. No diagnose at all... ohhh they didn't put sticker on how much mileage I got and how much do I need for the next oil change. It's just a messy shop and it seems like they don't wanna offer you business. And it seems like no one wants to get something done in this store.. I'm sorry but I have to say this... No wonder this shop is slower than a bike shop. read more

Took our truck in to get tires spent 750$ and a tire had a defect went back few days later and they made up excuses and wouldn't fix or replace it. They also delete any negative comments on their pages. Go else where save your money. read more

I wouldn't give this place any stars if it would let me. I went in yesterday asking if I could make an appointment for my sons car to be repaired. I needed the rotor replaced on the right rear wheel because I just had his brakes replaced the week before but was told that the rotor needed to be replaced. I had purchased the rotor and have it I just needed a shop to do it. The man I spoke to said he couldn't do it. I apologized and said I thought you did that type of work here. He said we do. He said I can't help you because you had someone else do your brakes. The man refused to help me. I don't understand. I also asked for an oil change. They said yes they do I'll changes. I'm even more confused. I've had my oil changed in another place as well. So why will they do an oil change. I just wish I understood the reasoning behind this. I felt discouraged and confused leaving the shop. I was referred by a good friend to this shop. My friend works for an auto parts distributor so I'm sure he has referred a majority of this places business. I will never step foot in this place again nor would I refer anyone. I notified my friend of how they were unwilling to help me and how I was treated. read more

I want to leave a fair review although I am leading towards 1 star here, I walked in needed a new tire replaced one of them got slashed with a razor blade, I showed the guy the picture of it and he was really focused on the cracks of the tire not the slash itself, he asks if it's been sitting for a while I said yes, and that was his opportunity to try and get me to buy a whole new batch of tires for $590, i then proceeded to go to my man American Tires, where they said I only needed one, I was ready to get 2 because when one is gone it's better to get another to even out the tread, and they said it wasn't necessary since they were all pretty good tires, not only did my boy American tires come in clutch in saving me from getting 4 tires, they saved me from getting 2 tires. In conclusion do NOT go to Tires Direct if you need tires replaced, they will try to get you to pay more money that you need to pay, the people that work here are just here for your money. Thank you for your time. read more

Great place very educated and fair people. You get what you pay for, Definitely recommend this place.

I ordered 4 new Toyota open country tires 37x12.5r17 on my ford raptor. they arrived 2 days later because I missed the cutoff time for ordering. No big deal. Customer service was very nice. Price was great!! Estimated time of change was shorter than estimated. Huge plus!! Will return for future tires. read more

Never ever want to come here again! Very bad service and attitude! Running away from the problem that they should be responsible for.

Great service ! Very happy I went to another tire shop before this and they told me it would cost $240 to fix the same issue this shop did for under $20. I had a simple nail in the tire and they fix it The other shop told me it is not fixable so I have to buy a new tire. Any one needs help.... Come here !!!! read more

I had a flat tire that was beyond repair. I called Tires Direct in Lincoln. They said come on down. I was in and out with all tires checked out, pressure adjusted and a new tire in less than 30 minutes. The staff was friendly and fast. Plus the price was great! I will definitely be back when I need tires :) read more

Place is absolutely garbage.. worst customer service and extreme lack for quality work. I have been ripped off by these guys too many times, I have always giving them the benefit of doubt but after the last super expensive set of knock off wheels and costing me a set of brakes, tire sensor, hub cap, I finally decided I will never again go there.. That was all just on my last experience. The experience prior I paid for an alignment and they didn't even get it close. I don't recommend anybody giving these guys service. Every time I had an issue too the manager off shop acted as if it were my fault that they didn't seat the bead in the brand new tire so I get a flat 10 miles later on freeway, or it's my fault they didn't put hub caps back on properly and just so happen to lose one on the freeway right after leaving there, or it's my fault that they can't align my truck, etc. etc. Rather than take accountability and realize they touched it last and make it right they don't operate that way.. These guys are crooks trying to make a buck off honest people with there shitty products and terrible customer service and quality of work.. There prices are not competitive either so why would anybody go there read more

Big mistake. Not reliable place to get your tires. I went there because I had an emergency, but since I arrived, they treat you as if they are going to do it for free. anyway I needed a tire, but now I see that everywhere is cheaper than this place, and I don't even trust that the tire is new. read more

Had alignment done in February 2021 for $60. Noticed vehicle was pulling to the right but decided to drive around a bit longer to confirm it. Took the SUV back a week later when I had time and was told by the crackhead alignment guy that maybe my inner tie-rod is bad. Took the SUV to auto repair shop few weeks later and was told by the shop nothing is wrong with the inner tie rod. Got busy with work so I decided to take it back to Tires Direct later when I have time since I'm only using the SUV once in awhile. Took it back few months later and was told by the shop manager not only they do not honor the initial alignment job, they want $80 now to do a new alignment. Crooks!!! Stay away from them!!! read more

As my first yelp review I'm sorry it has to be negative. Normally this place takes care of things. I've purchased tires from them before but now it's going downhill. Went in to get a fly tire changed. The tech made the repair and put the hubcap back on. It has its own threaded nuts to hold it on so they never come off. I noticed after driving that my hubcap on that tire is missing. Asked them to replace it as he did not install correctly. They refuse and have now lost all my trust. Please beware that you have to double check their work! I'll never go back after this and am telling all friends and family. Hopefully I'll steer a couple more people away. read more