incompetent and untrustworthy. Not only did they charge me $90 for their "free" inspection but there actually ended up being something wrong with my truck even though they said it was good. Total scumbags, dont go to brakes plus! read more

I was recommended to Brakes Plus when my front brakes went out and they were more helpful than anyone else has been around Denver. I ended up having to go back for more work and Steve and Gordon were extremely helpful and even gave me a generous discount! Would definitely recommend going here. read more

If people get a smile, but dont know they are getting big time ripped off by this place so they leave a good review. However, in the local auto repair world, this place is known as the "Rip off" place. We experienced this personally when they wanted to charge $700.00 for a simple 1 brake caliper replacement. I got the same job done elsewhere for $228.00. Definetly reccommend you shop around for pricing. This place will gouge you big time. Shameful. read more

Why it take an hour and a half for a 20 Minute alignment? Why has it been almost been an hour and my card still not worked on. Why y'all SLOW read more

Always great service here with super nice staff. I've been in over the years with my various vehicles for oil changes and basic maintenance. Had an appointment window this morning and with Denver's lovely new traffic, ended up 10 mins late. They still got me in and back on the road at an hour on the dot, the time they quoted. Much appreciated! read more

This place clearly overcharges for both service and parts. IF YOU DO GO HERE FOR SERVICES, I STRONGLY SUGGEST YOU GET A SECOND OPINION AND ESTIMATE. I wish I had before I let them overcharge me. Feeling like I was completely conned. read more

Super happy with the pricing & service! Dropped my car off on a Saturday afternoon and everything was done by end of day. Highly recommend!

My car was in a wreck not to long ago with damage underneath. I was super concerned for my safety while driving and needed them to take a look. Reggie and Zach helped me and were nothing short of amazing. Reggie and Zach explained everything! Overall took care of me. Great service and great people. I highly recommend. read more

So I went to this place because they had great reviews. I had a brake fluid leak and and a problem with a grinding noise coming from my rear tire. After the free inspection they told me my wheel bearing was completely destroyed and needed to be replaced. I also needed a new spindle. They gave an estimate to repair the damages for $1520.78. My vehicle is an older vehicle 1996 Volkswagen Jetta. I felt this estimate to be ridiculously high. They also said it would take about 4 days to get all the parts. I called my other mechanic and had it towed to his shop because I didn't trust the estimate. He is fixing the damages for half the price $549.50 and my car will be done tomorrow. These are the facts of what happened. In conclusion: I give two star review, friendly staff, but they are ripping people of and charging you way to much for individual parts. For simple repairs and flat tires this place might be good. I don't recommend taking your vehicle here for major repairs because they will charge you more than your car is worth to fix it. read more

Brakes Plus - Auto Repair Near Me - Denver, Colorado

Extremely friendly, and knowledgeable staff! Very timely, and honest. They were flexible with their schedule, and all around kind. They throughly checked my car and I left feeling confident that they did an excellent job. I will absolutely be back! read more

Do not shop here. Brakes Plus takes advantage of seniors, charging beyond the quote and adding additional and unnecessary charges. Kent at this location is rude, and unwilling to make the situation right. Referenced me as "dude" on the phone several times. Buyer Beware!!! read more

I recently visited this location and Jason was responsive, even when we came in late just before closing. My daughter needed brakes and there was another mechanic recommending almost $1200 for her brakes to be replaced. We came here and I expected to pay more but actually everything was fine. Reggie reassured, checked with the mechanic and said everything was good. Just needed to clean the brake pads. We will continue to come here for all of our brake service and etc. trustworthy. read more

Lowell was very honest and walked me through what I needed and didn't need, last week the Mazda dealership quoted me $1,600 worth of things they wanted to do and it turns out most of that was overpriced and unnecessary after I got my second opinion from Brakes Plus. I will be coming back here when my car actually does need a service. read more

Adam and the crew are knowledgeable, honest and accountable. Refreshing to find a reputable auto shop. Highly recommend.

I knew something wasn't right but didn't expect it to be as bad as it was. the guys were super nice and explained it and did what they could to save me money as well! now my cars good to go! thanks guys!! read more

I looooove my jeep, but I'm def not a car guy. I went to Jiffy Lube for an oil change, routine... Of course they came up with tons of 'recommendations". One of those quotes was for brake pads, fluid, and rotors. They quoted me $700. I don't have that kind of money to just throw around willy-nilly, but I'm a travel nurse so I need my jeep in good working order. I decided to make an appointment with brakes plus. They got me in within a couple hours of my request. They did all of the same quoted work in about an hour and a half and with about $400 savings. It's nice to find an auto place that isn't trying to fuck their customers over. I will definitely use this place again. And thank you, Discount Tires for recommending Brakes Plus read more

If you tell someone their car will take an hour after they have an appointment, then you should get their car done in an hour or less. Bad business to take walk ins before people with appointments, even worse when you have an attitude about it and then tell your appointed customer it's going to take an hour and a half longer after 2 hours of waiting (so a total of 3.5 hours so far, waiting as I write). You also over charge and make women feel uncomfortable. This place is a sorry excuse for a business, and it is disgusting to have been treated so poorly on your first and only visit. read more

This shop is a total hack. They told us that not only our brakes but rotors needed to be replaced. When we asked to see the examples of where the rotors were damaged enough to need replacement in person (we know what bad rotors look like), they tried to point out flaws on perfectly shiney rotors. We said no thank you, just break pads. They refused to even change the break pads because we declined the rotors. We took the car to a local shop in Denver following this incident, to actually be told not even our brakes were in bad enough shape to be replaced / rotors were perfect and we had at least 20k miles left. To blatantly lie to our face about the condition of the car when we confronted them on person and then refuse service when we questioned the entire replacement of parts is so bogus. Total con artists. read more

Leaving another review great service and they were very sweet. They were extremely busy today and still managed to fit me in for my huge maintenance problem. Struts, barings, and bushings I know absolutely nothing but they knew what to do and it was for a reasonable price read more

Shopped around and made the right choice by going to Brakes Plus on Colorado Blvd and Evans! Had an appointment and my car was on the rack in the bay within 10 minutes of arrival. They didn't try to sell me anything extra and even applied a discount coupon I wasn't aware of. Friendly staff and excellent service! Thanks guys, made my day ! read more

I don't usually write bad reviews but I'm flabbergasted. I Scheduled an appointment at 9 am and dropped my car off for a simple brake inspection. The guy told me it would take two hours (or less because there weren't many people) so I dropped it off and when I came back two hours later I noticed my car hadn't moved. I needed to go to work so I walked in and was like what's good and they said they haven't gotten a chance to look at it. I asked why that was the case since I scheduled an appointment at 9 am and it is now close to 3 hours. This bitch looked at me and said "walk ins". Why on earth would your business allow appointments when you just take every walk in that comes in the door? I asked the lady if they prioritize walk ins over appointments and how that makes no logical sense and she said they are "the same". Then proceeds to ask me with a straight face if I want to reschedule my appointment. Ma'am you literally just told me a second ago that they are the same and in my case you prioritized walk ins over an appointment so why on Gods green beautiful earth would I reschedule it. I'm telling you common sense ain't so common anymore. I needed this inspection because I'm going on a road trip in a couple days and this is the only time I was available. The lady was like why are u in such a hurry I was like damn ho I have a life i don't just sit here hoping for the chance to get my car fixed? I didn't say that I said I had work I was trying to be polite bc my girlfriend was present but if she wasn't I would've tried my hardest to make every employee at brakes plus cry I stg. Very unprofessional I'm very disappointed in you and your employees. If I die on my way there I'm blaming brakes plus lol read more

Honest and fair. Brought my car in for a "stripped" bolt/stud when trying to change out my wheels to winter set. They got me in same day, took a quick look, and within 30 minutes, changed out the problem wheel and cleaned out the bolt without charging a single penny. Best customer service I have experienced in a long while... Adam the general manager was a star. Will definitely be coming here for all future needs/issues. read more

Rude "Service Advisor." When I walked in and asked for price quotes, I was treated in a condescending manner. Service Advisor acted like he was surprised someone was asking about pricing and he kept pointing to a sign of prices. Listen, if I wanted to spend 10 minutes reading your signs, then I would've. I was asking for prices because I wanted advice and I was in a hurry. Don't work the front desk if you don't like talking to customers. I took my $500 business elsewhere (Grease Monkey on Colorado to be exact). read more

Awesome Customer service. I brought my car in yesterday for brake work. I also asked for my cabin filter to be replaced. When I got home I reviewed the bill in more detail and saw they replaced my air filter. I called today to verify which filter was replaced and explained the mix up. Without hesitation, Adam said to come in and they would fix the mistake- no questions asked. Bryce was very helpful when I arrived and replaced the filter ASAP. Thx for making it right and going above and beyond! read more

Kent has helped me the last couple times I've gotten my oil changed at Brakes Plus East Evans and what a guy he is! Always happy to help people and genuinely seems to care about his job, which is something to appreciate these days. The phones ring off the hook at all times and he is patient with each person he speaks with and also knows clients' names by heart. I really like that none of the staff is ever pushy here and helpful in any way that they can be, which seems like a rarity in the car maintenance world. Thank ya Kent and the team, as always! I'll always recommend you guys! read more

While my alignment was timely, I am incredibly disappointed in their lack of expertise and how they tried to take advantage of me financially. The technician told me my struts were leaking really badly and had to be replaced ASAP, saying it was "9/10 bad" and quoting a $1,000 cost. I took my car for a second opinion at a small local car shop with guys who have 15+ years experience, they took a closer look and explained there was no problem with my struts, and that there was road grime built up on the outside casing that someone with less experience could confuse for a leak. Disappointed and have no trust in Brakes Plus for taking care of my car's needs. read more

I've been using breaks plus at Evans/Colorado on and off for years. No more. Spent $400+ five months ago on rear break replacement. Front pads had 60% left. After the initial burn in time for new breaks, the breaks continued to squeak when coming to a stop. I took the car back in to be inspected and ask that the parts be checked. The breaks should not still be squeaking after 5 months. I still have 40% on front breaks. Their solution was to replace the rear breaks again, charging just for labor, and replace the front pads even though they have 40%. All for the low price of another $350. What a racket. They would not take responsibility for the breaks still squeaking and I was told that "sometime breaks squeak".?. This is 2010 Nissan Murano. The breaks have never consistently squeaked except when the parts were worn and right after they're replaced. I will be taking my car to a new break shop and checking the quality of the parts Breaks Plus put on. Buyers Beware! This shop's staff lacks integrity for their work. read more

Literally nothing but good things to say about these guys! A few weeks back, I noticed that I was having some trouble with my power steering and took my car to them to have the charging system checked. Came back as a bad battery! They replaced the battery and didn't charge me for the charging system check! Were super friendly and fit me in at the very end of their work day with smiles on their faces! Fast forward to last week... was driving home and noticed my battery light turned on! Took my car directly to them and had them check again... again, free of charge (customer service here is excellent, if you're not catching on) and they said it was my alternator, which is an expensive repair. Was told they could get the part in two hours and could have the car ready for me in three! For anyone who's ever had this type of repair done, you know that it can sometimes take days to order these parts for cars older than a couple of years. And they quoted me the lowest price of anywhere I called! I said let's do it! They gave me a ride home so I could put my groceries in my fridge and called me less 3 hours later to let me know the car was done! They did all of this without an appointment by squeezing me in! Incredible! read more

I came in for an oil change but there was no available appointments. I still had a busted light that needed to be fixed so the team set me up with a free install immediately. Thanks for the quick service! read more

The guys here are awesome!!! They are so nice and helpful. They won't take advantage of a woman and they explain everything. They contact you before they do any work to make sure it's what you want! I have taken two different cars there and have been pleased with every service I've received. read more

A Christmas miracle!!!! I have to give a shout out to Adam at this location. I got in my car about 12:30 today to start my holiday activities. My car was dead would not start. I called Adam and he asked what noise the engine was making. As we both suspected it was hopefully just a dead battery. I explained that I have a friend coming to give me a jump. He shared bring it on by and we will see what we can. He shared that if he could not get to it today (Christmas Eve), they would get to it first thing on Saturday. I dropped my car off about 1:00 and went to lunch with my friend. When I arrived just after 2:00 he told me that my care was ready to go. Now I won't be stranded over the holiday weekend. Thank you Adam and the gang at this location. read more

Back brakes on my daughter's 2007 lexas rx350 needed replacement along with other issues.They fixed everything the same day and told me since they had done the rear brakes previously the charge was $100 labor only, the rest was warranty.VERY HONEST.Thanks ADAM!!!!! from Holt Hudson read more

Even the mighty can stumble. This place is generally great. Kent, the manager is a sharp dude who keeps things moving with good humor. Having said that, I must advise: ALWAYS SEEK A SECOND OPINION. I had a headlight bulb replaced by them. It burned out again in about 3 months (that's OK, sh*t happens). I went back to them and was told the entire headlight assembly was damaged---partially melted---caput. They could fix it for $518. I went to a mechanic I trusted more (I didn't go to him first because I thought it was only a bulb replacement) and he quoted $235 for the job. When he started the work he discovered that the assembly was a little damaged FROM AN IMPROPERLY INSTALLED BULB, but was still in working condition. My total cost was around $35. I suggest that, in spite of all the good vibes and jolly good cheer, etc, you avoid this place. read more

Excellent people working here. Very pleasant to work with and are great at diagnosing and repairing problems with your vehicle.

Best Prices and their customer service is amazing! Bree was fantastic and saved me a couple hundred dollars! Affordable and honest service!

Kent Tanner is what gives this place the "plus" in their title. Personable and fair, he treated me with respect and had my truck in and out before the time they promised. Chad was my service technician and he, too was professional and respectful. I will definitely go back there for all of my automotive needs. read more

1. Changed my appointment without telling me. Thankfully, I was flexible. 2. Had a coolant flush. Four days later, I was broken down on the side of the road because my car- which has never overheated- overheated. Turns out, there was air in the line. 3. Spent 300 dollars doing preventative maintenance at this location. One thing was the oil change. They did everything else BUT the oil change! Literally must have forgot to do the oil change. How do I know? My maintenance light came on and when I went under the hood to check, the same oil filter was on the car (that I put on it) and the oil was black. I could never step foot in this place again. read more

Mark, the new manager, has been a pleasure to work with. I went there with squeaky brakes and left happy! I needed new front rotors and pads, an oil change, brake flush and rear brake adjustment. Price- I had a $10 off coupon, which he bumped up to $20 and warranty on the pads. I had to come back the next morning, which I was initially really upset about, but it turns out when they aligned the back brakes, the drums were shot and were rubbing (?) thus making a sound. They fixed the drums at no cost and I was out very quickly. Pros: Awesome service Quick Honest Cons: Far from where I live (downtown) and not much seating for waiting. read more

This place is great!! I was in a panic because my brakes were starting to grrrind. The kind of noise that prepares you to burn a hole in your wallet. I was ignoring it for a bit, but one night I felt the brakes start to slip. I called Brakes Plus the next morning when they opened at 8am, and explained how I HAD to have the car back by 1pm. They said no problem. They fixed my brakes, did an oil change, and had the car ready by 10:30. And it cost much less than I expected : ) Awesome!! The staff was super friendly, and even pulled out a 20% off coupon when I checked out. I definitely recommend this place for a quick turnaround!! read more

Two months after buying a used car the brakes started squeaking, so I decided to get them looked at. Although this Brakes Plus location is not the closest to where I live, I chose this one after reading positive reviews on Yelp, and I was not disappointed. They showed me the problems with my car up in the air and the wheels off: I needed new front rotors, and new pads in the front and back. I had to bring my car back in a few times to get the new brakes just right, but they were very accommodating and paid for a rental car when needed. Excellent customer service, and they stood behind their work. Managers Ernie and Kent oversaw my brakes job, and they were great. I highly recommend this shop. read more