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    Brakes Plus

    3.1 (113 reviews)
    Open 8:00 am - 6:00 pm

    Services - Brakes Plus

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

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    After alignment report

    2.5 hrs to get alignment, they only aligned half and didn't tell me, told me printers down when asked for a report, no can't email it, we can text a picture. Proceeded to print my receipt on their out of service printer. Didn't send report until 10min after I left, but had time to panhandle for google reviews and stand over my shoulder to make sure I do it. They wanna say they advised me that they couldn't do part of it because of bad struts and shocks, when really they said "you're good to go, cars a little bouncy because of bad struts and shocks" doesn't mention half done alignment until they saw me pull back into the parking lot, then they texted it to me. They wanna play games about "well I wasn't the one who told you that" as if they're not all representing the same company. They won't give me corporate number, no manager in, but he'll "definitely" call me tomorrow

    I get oil changed at Brakes Plus. They said I had torn left axle boot. Wanted to change both sides- $900.
    Georgiana S.

    I took my mini to a referred shop, Perfect Tune Automotive. I saw all 4 boot myself. They were perfect, no tears. These guys are straight up crooks.

    The charges displayed on my service description sheet.

    I went in for an oil change, and a tire rotation. Before I went in I took the air valve cover off my front driver side tire to be able to identify if they had indeed done the tire rotation. I had a bad experience at another brakes plus location. I explained my concerns to Aaron, and he assured me that it wouldn't happen here. After my vehicle was finished, I checked to see if they had done the rotation, and they did not. I confront Aron and he said they didn't do it because it wasn't necessary. But I was clearly charged for the the rotation. It clearly says it on my service description. LAB-05201P Lube, Oil & Filter service (plus). $20.03. Another guy walked up, and they tried to green light me into thinking that was the price of the filter. It clearly already charged me for the filter above that. ECO-X4612 Oil filter $7.01. I am beyond disappointed. That's $20 that could have gone towards gas. If it didn't need the service then why charge me for it then lie to my face about it??? I guess this is common practice for brakes plus. The only reason I even came back to a brakes plus is because the dealers was booked I till next month. Stay away from these crooks. Also, when I first arrived Aron lied to me and said he didn't have an appointment for me. He said I wasn't in the system. When I assured him that I had an appointment, and I wasn't going to budge all of a sudden he knew what I was there for before I could even say it. "Oil change & tire rotation for the frontier". Unbelievable. He said it was going to take all day because they are under staffed. Basically trying to persuade me to leave. It did indeed take all day. I dropped it off at 10am, and didn't get a call to pick it up until till 2:30pm.

    Don't waste your time or money..

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    Thanks for the feedback Alicia!

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    Page 3 of 3

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    Review Highlights - Brakes Plus

    Curtis was very professional and did a great job exploring any and all options for me.

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (40 reviews)

    HUNTER & NICOLE did an excellent job with the oil change, tire pressure check, air filter…read morereplacement, etc. This is my second time coming here after being recommended by my mom. They showed more great customer service this time, as well as the last. Hunter & Nicole were very thorough and know exactly what they are doing. Their communication is top tier and they know what to recommend to get serviced next, without pressuring you. I will definitely be back for more service again, especially since Hunter saved me from having a bad battery. So I got it checked at the dealership, and they gave me a new battery under warranty. I will continue to come back if Hunter & Nicole are there. Thanks again!

    The wait time was very long. The website says 15-20 min but I realize that timeframe is if there's…read moreno one ahead of you. I went on a Saturday so they were busy, which makes sense...but the total amount of time spent was around an hour. The team seemed to be pretty efficient, however and I appreciated that. During the oil change I was handed a reminder sticker stating that I needed another oil change after only 3,000 miles. That is so obsolete...very few cars running full synthetic oil need oil changes this frequently. When I questioned it the tech told me he wasn't an expert in that field, which is concerning. How are you performing oil changes but aren't an expert? At the end of the oil change I was asked if I knew how to reset the oil change reminder in my car. Since BMW conducted the first 3 oil changes for me and this is the first one on my own, I said no. I was told someone would meet me on the side of the building to help me but no one ever came. I wound up figuring it out and drove off. They honored my $25 off coupon though, which was nice.

    Christian Brothers Automotive McQueen and Guadalupe

    Christian Brothers Automotive McQueen and Guadalupe

    (57 reviews)

    The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

    I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

    Brakes Plus - autorepair - Updated June 2026

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