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    Car Guy

    4.2 (73 reviews)
    Closed 8:00 am - 5:00 pm

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    New paint in the children's waiting area
    Laura S.

    I just wanted to give an update since I have now been to Car Guy several times since my first oil change visits. The customer service is great! On one visit, my 2009 VW Routan (yes, I drive a minivan) started smoking at a light on a Sunday just an hour before Car Guy was closing. I called them up and they said they would come back to accept my vehicle if they were closed when the tow truck arrived. The owner was very accommodating and let me keep my vehicle locked up behind her gate (guarded by a big dog and behind barbed wire because, yes, this is a sketchy part of town). After looking at my vehicle, they told me it was a hose that needed replacing. Unfortunately, the entire radiator had to be removed to access it and replace it. However, they are really fair there with their labor prices. So, it was not as bad a repair bill as it would have been elsewhere. I have also had my door locks fixed after the driver's side door lock stopped working. My parents even got a much lower quote on an a/c issue for their truck. Sure, this place is not in the suburbs. Does it really need to be? As long as my car gets fixed without being raked over the coals, I am fine with it. As far as the recent 1 star reviews, I recommend reading the owner responses to those. It seems in both cases the reviews are not a fair reflection of the actual work and service provided by the business. I drive to Car Guy all the way from Ahwatukee Foothills to get my car repaired and for all my oil changes. Doesn't that say something about this business? It should! Go there with confidence (unless you are a wuss who cannot handle being in Chandler in the daylight).

    Waiting Area
    Nikki B.

    Stopped in today for an oil change.... was pleasantly surprised at the Waiting Area....nice and dim, since there was enough window light, comfortable leather couch and a nice sized tv. A LOT different than the usual flourescent lights, cheap chairs and 9 inch tv that most shops offer.... The two chaps I encountered....one was the owner...were both really friendly and chatty! Mom is also an employee...can see where he got his kindness and gift of gab from! I very much appreciated that he told me he printed up a list of Sugested Fluid Flushes....THEN just simply handed it to me!! Didn't try to sell it to me or pressure me to opt for it!! Chatted with me about the security of their shop, should I need to leave my vehicle for service. It was refreshing to encounter such kind, honest service. I will definitely be back...should the unfortunate need arise for service, Car Guy will most definitely be my first thought for the shop! Thank you, Car Guy!!

    2011 Mustang GT

    Great work and attention to detail. My Mustang had an engine failure and the work done here turned an ordinarily bad situation into a positive. Now my Mustang absolutely rips. Not to mention the careful placement of every hose and wire which I can't imagine as a simple task. Looks better than factory under the hood.

    Long tube headers and h pipe installed by car guy. Perfect job!
    Steve K.

    I just picked up my 14 Mustang GT from Gene at Car Guy LLC. They installed a set of longtube headers and H-pipe that i failed to do in my garage on jack stands. When i called Gene i let him know that in the last 20 years of working on and building my own cars, that this was the first time i was paying a shop to touch my car and that i was very nervous about the whole situation. Gene assured me that my car and parts were in good hands, and that he really appreciates the opportunity. I dropped the car off on monday night. Gene and his team worked on the car all day tuesday, wed morning they called me to let me know it was ready to be picked up. Gene had excellent communication the entire time. When i arrived to pickup the car Gene was nice enough to let me see under the car and inspect the work performed. I was very happy to see that they put in the same attention to detail i would have put in if i were able to do this job myself. No stripped bolts, no misaligned flanges, all wiring was nice and neat. Everything looked as it did from the factory except for the addition of the headers and H pipe. They even performed an idle relearn and a heat cycle before i arrived to ensure everything was perfect. I would not hesitate to refer Car Guy LLC to anyone, and i plan to use them again in the future for my flywheel/clutch install. Very friendly group of people over there that make you feel like you are surrounded by friends.

    Good thing they noticed my filters had holes in it.. As if an animal was chewing on it..and it was extremely dirty.. Gross

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    3 years ago

    The technician fixed our oil leak plus replaced parts affected by the oil leak in a timely fashion. At a reasonable price.

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    Business owner information

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    Gene M.

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    Gene M.

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    Gene M.

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    Page 1 of 2

    Ask the Community - Car Guy

    Review Highlights - Car Guy

    Gene is extremely knowledgeable and meticulous about his work which was exactly what I was looking for.

    Mentioned in 14 reviews

    Read more highlights

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    I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

    I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

    Innovative Automotive

    Innovative Automotive

    (27 reviews)

    If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.

    I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.

    Car Guy - autorepair - Updated May 2026

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