They did a great job! Quick response time and punctual to our appointment. Albert explained the…read moreoptions we had. And got right to work. Will definitely call them again.

Albert and Alex are the best tradesman I have ever worked with. They explained exactly what was…read morewrong, what needed to be fixed (beyond what I called them for since it turned out I had bigger problems), and fixed everything quickly and perfectly. No frills, no issues, no upcharging. If you need plumbing work done, I highly recommend Albert's plumbing.

We had Tony to come over and fix our water pressure issue. He installed a water heater exhaust…read moreexpansion which was not installed by the last technician and adjusted our water pressure from over 100 to 50. He's professional and he's fast. Highly recommend this company!

A million thanks to Max D for coming out the same day, and finishing the same same day, changing…read moremy parents 75 gal water heater. Got me out of a very tough spot. Best value, best service, best company, best tech . They never disappoint, If you have water heater issues, call WHO first . Thanks Haig Dekmejian

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

Well communicated pricing , fair and honest. Timely response…read more Their communication preference is text message

Clearly this company does not need add'l rave reviews from me, someone who didn't even wind up…read moregetting work done with them. But I couldn't NOT leave a review because Natal was so wonderful. Long story short, I changed plans and am no longer getting a new water heater. But the friendly help and stellar communications from Natalia were appreciated and impressive. When I sent her a photo of the existing water heater and expressed concern about what the new, tankless water heater would look like, she sent AI (or photoshop) -generated images showing exactly what it would look like in my garage. When I shifted gears and said "Maybe we can put it outside, she addressed all of the logistical concerns, sent a tech out to go over the situation, then generated an elaborate quote that broke everything down beautifully. And then, of course, I used ChatGPT to troubleshoot what can go wrong with moving a water heater ten feet, while changing from tank to tankless and going from interior to exterior and it gave me about twenty concerns. Most of them seemed like AI nonsense but some of them were good points. Make sure your gas meter is X size, make sure your gas line is 3/4", many concerns about re-circulation situation... I'm sure the Natal and her techs new all of this and knew to determine some things on the day it was installed but Natal took every one of my concerns to heart, realized some were valid concerns that were not addressed on the first time a tech came out to quote the job so sent our another tech to take a closer look. And then I never did the job... Natal was as pleasant and sweet the last day as she was the first day. Just eager to gain my trust and do the job. Clearly, that has been most people's experience, too, as i look at these other reviews. Look, I don't get the impression that On Call Water Heaters shows up with three brand new vans all emblazoned with the name of the company in a full vehicle ad-wrap and the price she gave me reflected that... smaller outfit with less personnel that gives good pricing and good service with a good attitude. As usual, it's one or two people at a company that make it stick out and in this case it's all Natal.

Sam was amazing. Very attentive trustworthy company. He came out and installed our water heater…read morethat had been out for several days, no hot water to do anything with so I had to live as they did in the early years..boil water.

Our water heater stopped heating water a few times during the past year. A month ago it happened…read moreagain and couldn't be relighted. We called Water Heater Doctor for an estimate of repair or replacement. Sam came and he found out the heater only needed to be reset. He reset it and he also showed me how to, free of charge. What a great person!

Found the local plumber I'll be using for my jobs moving forward…read more Vahan went above and beyond with what I requested of him (air gap install, plumbing change of flexible piping and hot water valve connection/install to my new dishwasher). He changed out my old brass drain (which I knew needed changing) without me asking to make everything look and run smooth. Didn't even charge me extra for this part. His prices are actually reasonable compared to many of the other guys out there.

Vahan is the plumber you want to work with. He proved his honesty many times over the years! He's…read morevery knowledgeable and knows his stuff. He'll save you so much in the long run! We definitely recommend him!

Kassman Plumbing has been our go to for years because of top-notch work, all inclusive bid (no…read morehidden surprises) and especially easy and straight forward communication; Joe and team are the real deal -- recently replaced our aging tankless water heater and did their usual great job --

She really did it…read more She thought she was doing me a favor by flushing what remained of my roast chicken with broccolini down the toilet, because my 1920s Silverlake pad does not have a garbage disposal. My toilet, however, thought otherwise. CUT TO: Me trying every imaginable home remedy, pouring vinegar and baking soda and dish soap into the bowl...and the water level getting progressively higher, the water more and more murky. Time for a professional. But my normal dude had gotten out of the business. Mild panic ensued. I decided to lean on the network. I reached out to Dmitriy of Priority Appliance Repair, and he referred me to Kassman, where I reached Margo. Margo was clear, communicative (via text and voice), obviously very concerned with providing excellent service, and easily dealt with some unexpected obstacles in scheduling. She estimated that her plumber would arrive between 1 and 3. Harry got to my place around 1:45. Harry was just the kind of person you need in a crisis like this: calm, focused, and very very very good at what he does. Watching him auger the toilet felt like some sort of delicate, precise medical procedure. There is an art to knowing how to auger a toilet, and Harry is a master. 'Did she put the whole chicken down there?,' he asked, jokingly. Twenty-two seconds later, the dark pools had disappeared, and I saw the cleanest white porcelain imaginable. Harry gave the rest of the toilet a once-over. I wrote a check for $150, and he was on his way to his next call. It is now just past 2pm, and all is well. Quickest repair ever. Kassman Plumbing is absolutely as good as it gets. They are your call. Tell them I sent you.

Dan was able to come out for a quote the first day called. It was late afternoon. I liked him…read moreenough that I felt comfortable not bothering to getting a second quote. He and another began installing the water tank heater the first thing the next morning. Chatgpt had actually listed him as one of their top selections.

Excellent experience with Free Flo Rooter Drains and Plumbing. Patrick was responsive,…read moreknowledgeable, courteous, and professional from start to finish. Communication was great, and the quality of his work really stood out...clean, precise, and done right. The price was also very reasonable, especially for the level of service and quality of the work. It's refreshing to work with someone who clearly takes pride in what they do. I wouldn't hesitate to call them again and highly recommend Patrick and Free Flo.

I used to be with America Home Shield Home warranty and always asked them to send me guys from this…read morecompany. They are honest, they are fast and clean. At this time my warranty was ended and of course, our AC broke down right before the heatwave, and we were panicking. As if they read our minds, Egor from E&A Mechanical showed up within 30min of our call, his own booties in hand, ready to work! Very courteous, respectful, and professional throughout. He was even willing to work with us on the price quote + offered to clean our motor casing free of charge! Can't say enough good things about these guys in the world of low-bar, rude, and expensive services. You guys make us BELIEVE!!

We have a 3 ton and 5 ton AC unit. First this same repair guy came 3/24/26. He said the freon is…read moreleaking but cant fix it today because the order he got was to inspect. So, he came back 3/26/26 and said there is a freon leak, but he cant test for a leak because the order sent by his company only says to add freon (which he refused to show me the order). He said "He can only do the cheapest repair because he wont get paid and if it isnt working in a few months call the company back". Why not test to see where the leak is and fix the problem? He said to call the company and make a complaint. This guy knows nothing, the company is garbage. Update: just added few minutes agter he left we called our insurance company. The insurance company notified E&A and the repair main claimed he never said that...however, we have the conversation on our home security system. I would also like to add that he is incompetent and a LIAR. Also, the company dropped the claim and wants another company to handle this. Company is GARBAGE

Updating my original review years later because we ended up needing Mick again today for another…read moreplumbing issue at one of our family properties. We had a sewer backup issue affecting the back unit/ADU while also dealing with separate toilet issues in the front house. Mick responded quickly, diagnosed both problems efficiently, and got everything resolved the same day. The front house issue turned out to be worn toilet flappers from normal wear and tear. The back unit issue was a main line grease buildup/clog that required drain clearing and camera inspection work. Mick also took the time to explain the likely long-term slope/drainage concern with the ADU connection in a very straightforward and practical way. One thing I still appreciate after all these years is that Mick communicates like an operator, not a salesman. He explains what is urgent, what is manageable, and what may become a future capital repair issue without trying to create panic or pressure. Fast response, direct communication, practical diagnostics, and strong long-term knowledge of older LA plumbing systems and rental properties. Still highly recommend Mick and Right Price Rooter & Plumbing.

Right Price Rooter and Plumbing did not disappoint--again. I had a gas leak and called the office;…read moreRichard quickly dispatched Jonathan. He performed a gas pressure test, identified multiple leaks, and clearly explained the situation along with upfront pricing. Since it was a larger job, I let them know I'd be getting a few other estimates. After comparing, their price was not only very competitive but the best overall--especially considering the warranty--so it was an easy decision. The job took two days and was completed perfectly. Drywall was opened, patched, and painted to match. They installed an earthquake shut-off valve, pulled permits, and handled inspections without any issues. What really stood out was the honesty, communication, and professionalism--from the initial phone call to the final walkthrough. Everything was clearly explained, and the team was responsive the entire time. Mick is clearly passionate about his company and it shows in the quality of work and customer care. I wouldn't hesitate to use them again and highly recommend them to anyone needing plumbing services. Right Price Rooter you guys rock!