False advertising at first I offered $8,500 got rejected it's no problem…read more Then when I ask out the door price they bumped the price for 11,500 instead of 10,500 or Obo why put that price there? Waste my time

I just bought a used car from Auto Deal after finding something I was looking for on one of their…read moreCraigslist ads. I gotta say - this was a pretty seamless and straight-forward experience - something which is unusual and rare when buying a used car. Here's what really stood out to me from start to finish: - Greg was quick to respond to my initial text - We arranged a time to meet at his lot and when I showed up 10 minutes early, he was already there. Thanks for being early and not making me wait around on my lunch break. Appreciate you for that big time. - When it came time to deal, we had some negotiation, but it was not high pressure. He was informative and knew the vehicle and showed me how some of the storage and seats flipped up for loading. Very professional, good attitude. - We agreed on a price and sat down to sign paperwork. Wow, this is probably the fastest and easiest car buying paperwork I've ever filled out. He was very organized and presented the paperwork thoroughly and really didn't waste any time. The paperwork exercise literally took 15 minutes total, although he didn't seem rushed, just organized. What a time saver! Sometimes you don't realize how valuable your time is until someone works efficiently like this and it takes much less time than you expected. -I've had the car for a day now and there have been no surprises. I knew a bit about this model car before the purchase and it has lived up to my expectation. The car drives great and is in EXCELLENT condition for being a 100k mile car. It's just what I was looking for and I'm glad we could do a deal. It was very nice to meet you and a big thanks for making everything so smooth and easy!

Just finished my year lease with Smart Lease. Fantastic experience from start to finish. The car…read moreworked perfectly without a single issue. I would do again.

I rented a car from Smartlease for 6 months while being a college student in the bay area. For a…read morebusiness that is geared towards "helping out" young professionals and students (people who are often new to car rentals, car ownership, and car insurance), I'm surprised at the consequences I faced for this lease. I'm deeply disappointed in this experience: one that was marketed as low-frills and economical and how Mohamad was polite and reasonable until the time for the car return came. I understand the pressure of our current economy, but cannot condone taking advantage and emotionally manipulating the exact group of customers that would vulnerable to this. The cars at Smartlease are old and delicate and any minor scuffs or scratches that inevitably happen during your lease are not considered "normal wear and tear." If you are looking to rent from Smartlease, you'd hope you can keep the condition of the car 100% perfect or you would have to pay thousands of dollars in damages out-of-pocket (that amount to over 25% of the rental car's value) or pay deductibles through your insurance which significantly increases your premium for years. In my case, I got trapped in Clause 19 of the lease agreement: "If you have not had the repairs made before the Vehicle is returned at the scheduled end of this lease, you will pay the estimated costs of such repairs, even if the repairs are not made prior to Holder's sale of the Vehicle." I had returned the car already, so Mohamad proxied for me at an auto shop (he told me last minute that there were repairs to be made). He gave me the quote that the auto shop deemed, a quote that was much higher than if I had looked to repair these myself (especially since for some damages, I wouldn't have repaired if it were my own car). Then when I asked for a receipt from the auto shop to make sure my money was actually going towards repairing the car, he sent me Clause 19, making clear that it wouldn't be. Instead, the money would be pocketed by Smartlease. This money is equivalent to the price to rent this particular car for 5 more months, nearly as long as I had the car for. As a student, it was difficult for me to find the funds to pay for the upcharged cost and it caused me a great deal of worry. I felt absolutely exploited. In the final communications with him about the repairs, he gaslighted me and would often say that he's been in this industry for a long time, so these processes are industry standard. He used his position of power, knowing I am a student and have little experience, though I can research and have parents and friends who have more experience with cars to validate his claims. When I asked if I could go to the auto shop with him, so we could speak in person and I could be part of the conversation with the auto shop, he called my request weird and unheard of. He said that it's difficult for a first-timer to speak to an auto shop, implying that I don't know how to speak to an auto shop, then threatened that if I wanted to meet him at the auto shop, he doesn't want to come; instead, I would have to handle all of this by myself. But at that time, I was flying home in a week since school had ended and I still needed a proxy. Ultimately, he did not speak to me kindly. The amount of money I have spent for this lease in total could have bought a used car of similar value to the car I had rented. But if I had chosen to buy a used car, I could have resold it.  If you still want to make a short term car lease, I would strongly recommend to avoid Smartlease and the financial, emotional, and temporal cost and search somewhere else.

Jeremy was recommended to me by a colleague, and I decided to use a car broker for the first time…read moreto buy my own car as a newly single mom of two little ones. I'm so glad I worked with him because he saved me so much time in finding my dream car, getting the best OTD price and reserving it. All without me, stepping foot in the dealership. He also helped coordinate with the dealership so that when I arrived, everything was ready and I just had to sign the papers. Highly recommend working with Longshot!

I had a fantastic experience with Jeremy in buying my first used car. He was really effective in…read morefinding a good deal, arranging everything with the dealer on my behalf, answering my many probably annoying questions, and setting up a clean otd price. Throughout it all, I appreciated that Jeremy was knowledgeable, no-bs, patient, and responsive. I never had to communicate with the dealer at all, until I showed up at the dealership for my test drive, where the salesman had all the paperwork ready to go. From test drive arrival to leaving the dealer with my new car, it only took 2 hours, which feels pretty efficient. I don't really understand how Jeremy gets paid because he didn't charge me for anything, but I'm so glad I found him.

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

There is nothing more that I hate than dealing with buying a new car. I would rather have root…read morecanals done on all of my teeth, but I am so happy to say that I am extremely satisfied with the results I have had with Cartelligent. My agent, Stephen made it extremely easy and did all the hard legwork and dealing to find the perfect car for me at the price I wanted. I can't recommend this company enough. If you were like me and hate dealing with car dealership use this company you'll be very happy.

After trying to source an ultra-low-mileage 2001 911 Turbo on my own--coordinating PPIs and chasing…read moreemissions details across state lines, only to have the car sell--I switched to a broker. That was the right call. Cartelligent sourced my 2023 911 GTS, and the experience was excellent. David, the founder, knows both the cars and the market. He took the time to understand what I was actually looking for, then challenged my assumptions. That led me to choose a low-mileage CPO car for my first Porsche--a decision I'm glad I was pushed toward. I worked with Christian throughout the purchase and delivery, and he was professional and attentive. The delivery specialist handled the handoff with real care. The entire team was friendly, focused on my needs, communicated clearly, and operated with professionalism end to end. They have the network, expertise, and discipline to navigate the market efficiently--no wasted time, no dead ends. Buying a car, simplified. I plan to purchase a new truck in the fall, and Cartelligent will be my broker again. Highly recommended if you're serious about finding the right vehicle.​​​​​​​​​​​​​​​​

Eran is the best! If you're not car leaning or knowledgeable, and/or you're hesitant and doubtful…read moreabout moving forward on any used car, you don't have to worry about it and can completely trust SafeBuy and Eran! He's the consummate professional, excellent work ethic, and absolutely knowledgeable and competent. Eran is so awesome and accommodating. He seems ready and eager to work for & with you, and he made himself available as best he could with me. Even though it's clear from his website the area range he covers, and that he's open to go even further (for, in my opinion a small additional charge), he went extra far for me; and furthermore he's always ready seemingly at a moments notice (which won't always be the case, of course, but shows that as long as he's available, he'll jump to work with you [reflective of how awesome service & work ethic he has])! The extra (again, for an small [IMO] additional charge) he was wonderful in considering for me was even as far as a used car dealership in Roseville! Just FYI, for him Gilroy is too far (haha, had to try, because he's awesome and I was desperate for the car, so for him to). And he works hard to make it that his customers don't have to do anything additional, and that he'll take care of it all -- he doesn't expect you to meet him there (although you have the option; he offered/was-open for me to be there to do it with him, but since the dealerships were like 40+ miles out, I opted not to), or to meet with him beforehand, or even afterward; you can correspond and coordinate just text and/or phone. If anything, you just might have to call the dealership and give them a heads up (telling them the time and Eran's name & business). He goes out, takes the car for about an hour, and checks everything. But beyond that (and what I mean about excellent work ethic and consummate professional) is that he documents it all (photos on top of his notes), and he goes in, around, and even under the car and looks at all the nook and cranny of all the car parts & aspects. He took plenty of photos of anything remarkable of the car (dents, paint deterioration, oil/grease stains [underhood of the car], interior issues, etc.). He has a whole form with a checklist that checks ranging from fluids to condition of belts to lights working to hoses to condition of the tires & brakes and the rest; even takes note if there's a spare tire & wheel jack. Of course he hooks up his OBD tool to check for any codes. Then he sends you the report with all of his findings, gives you a call to talk it all over and he gives his impression, then you send payment -- he's really cool about payment and states "however you want to pay"; Paypal, Venmo, Zelle, Apple Pay, Cash, Check, whatever. He gave me the impression that I wanted him to be my own mechanic; so I even asked him. And it's a credit to him to have replied that, to keep professionalism and can't claim exploitation, he doesn't do both (PPI and mechanic). He is on the high end of what you might estim8 ($180; more if you send him outside his normal area/range [I don't believe more than $200]), but I was happy to spend that on him. I'm a novice with cars (general knowledge enough, but not enough to be able to identify whether car parts are in good order and/or would last or not), so I wasn't confident in my ability to buy my first used car. I used him twice (would have been three times, but Gilroy was too far away). In the end, the used car I got has worked great for the last 6 months. And he saved me from buying an amazing car (high end Hyundai; $3k) but in such under-the-hood horrible shape that it would've been 3x the cost of the price just to repair everything -- which is proven when I saw the listing remain for 2 whole months and priced reduced twice down to I believe $2800! After it all, I brought my used car to 2 mechanics after him, and they confirmed 4 out of the 6 concerns he had -- which, granted, it's not like Eran has a car lift and a whole lot of time to thoroughly check as much as a mechanic with a garage would. He mistook cosmetic blemishes on the serpentine belt and the brakes as old age and maybe needing to be replaced -- which didn't end up being the case. But he did get the transmission deficiencies, signs on a certain valve gasket, parking brake, and other aspects right on the mark. I can't say good enough things about him! I was only able to feel confident enough to buy the really old used car that was in my budget because of him. And it's been nothing but a success! 6 months later, after taking care of the issues and potential concerns Eran noted, the car has not given any problems (that could have been foreseen; it still is a really old car so some things are bound to have come up organically) -- proving how much Eran and SafeBuy is really stellar and impeccable! If you're not the best with cars, you can absolutely trust Eran and SafeBuy; as much as you can trust his willingness, commitment, integrity, experience.

Eran has done two different PPIs for us, and he is *excellent*…read more 1) Arranging: super responsive, very flexible. He went to two very different locations (dealerships) on short notice. 2) Inspecting: very thorough and careful. Really feels like your advocate, which is doubly refreshing while you're spending time on the other side of the table from the seller. 3) Reporting: clearly explained everything, walked through all the tests, bottom-lined it for me, and patiently answered my questions. Then gave me extra tips for my particular model in 15k miles that will prevent problems down the line. Went the extra mile. An inspection is worthless if you don't trust the inspector, and Eran is now the one I trust.

I found Howard on Yelp a few months ago when my wife and I decided to purchase a new Honda Odyssey…read moreElite because we now have a 19 months old daughter. I spent quite a bit of time on Howard's website reviewing what his service provides. To make the long story short, he helped us find the vehicle with options we wanted and he does the negotiating. Howard was able to locate the vehicle in approximately 3 days. He was very professional, honest, and easy to talk to. He explained the entire process to me and what I should be expecting, how the car market is specifically for the vehicle I am looking to purchase, price, as well as what to do when we are at the dealership. Overall I would highly recommend Howard to anyone looking to purchase a vehicle as I would use his service again in the future. Actually I will not do it any other way knowing most dealerships' goal is to extract as much money as possible from you.

I've been interested in looking for a new car for months now & didn't expect to buy one within a…read moreweek! I hate going to the dealership, going through the hassle & being pressured to purchase a car with unecessary add ons & fees. I did my research & found Howard! He did all the searching & negotiating with the dealership for me. He was very responsive through text & gave me options to choose from. Howard gave me the best deal on an exact car that I've wanted! All I had to do was fill out the form with specific details that I wanted in a car. Highly recommend working with him to find a car. Thanks again Howard!

The Best buy experience for the best used cars that look brand new and in excellent condition…read more Thanks to Ardi... He always made time based on my convenience and even took time to accompany me to all mechanic shops I preferred to make it assuring the car was in excellent condition and yes it definitely was. That is the assurance Bayneed gives! Wishing Bayneed the very best and I would recommend others to come here

Just recently bought a slightly used '15 WRX from Bayneed! The car is in excellent condition and…read morethe price was just as good as private seller, if not better. In addition, he recommended me to a credit union and had the paperwork necessary to put the vehicle on lien already done! He also is a supremely nice individual, and even sent a thank you letter! Highly recommend him, and wish all purchases were like this. Also, if you're a car guy, you should take a visit to him to see all the vehicles in the Club Auto Sport location for fun as well! Great guy, great buy!