A happy experience coming back to Bridal & Veil. I came here in 2024 for my own dress as a 2025 bride and returned for one of my dearest friends who is a 2025 bride. Incredibly pleased with the service by all attendants and the owner. Felt so welcomed again and glad my friend was heard. read more

I usually don't leave reviews but I feel it's important to share my experience so other brides can make an informed decision before it's too late in the process to make changes. I had a great experience at Bridal and Veil when I first went in to try on dresses. They had a good selection, and the consultant who helped me was really sweet. I ended up buying my dress there and was super happy with it. Unfortunately, things went downhill when it came to alterations and service post purchased. I would honestly recommend staying away from their in-house alterations as it was a very stressful experience. I had around six appointments, and instead of improving, things kept getting worse. I eventually had to take my dress somewhere else to fix everything before it was too late. Throughout the process, there were also some very uncomfortable and unprofessional moments where the owner body shamed me, and told me I had "high standards," even though I paid a lot for both the dress and the alterations. When I asked for a refund for the alterations, they admitted they knew they couldn't get my dress to the standard I wanted and said they should have declined the work from the beginning instead of trying to please me. There were multiple issues with the work itself -- the bustle was done wrong and had to be redone, the hemming was messy with threads fraying, buttons were missing, and by the end there was even a small hole in my dress. Thankfully, I found another seamstress who was able to fix everything for a FRACTION OF THE PRICE. I did end up getting a refund for the alterations, but I'd definitely think twice before using their in-house alteration service. read more

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PLEASE do not use this bridal shop! My daughter picked her dress in July 2025 and things were ok until... alterations, fittings and an astronomical extra cost... SIX fittings to be exact, and another $800, which was never discussed nor shared with us up front. Yet STILL the dress did not fit correctly. The seamstress was extremely inexperienced (or just didn't care) and rude; still in training? The worst was when the owners and seamstress started arguing with each other, in front of my daughter who was already crying. And to add another offense, they blamed my daughter for losing weight as to why the dress didn't fit correctly. PLEASE, please consider a different bridal salon! read more

I had a very disappointing experience with this bridal store, and unfortunately, I cannot recommend them. I purchased my dress 11 months before my wedding, and while the initial process seemed fine, everything went downhill during alterations. Without notifying me, they replaced the original seamstress, the one I had previously consulted with, with a new one. This lack of communication immediately impacted the quality of service. My first alteration appointment was a complete disaster. The dress looked nothing like it should have. I trusted the process and returned for a second fitting, but it was just as bad. During that appointment, the owner's wife was extremely rude, not only to me, but also to the seamstress, especially when I calmly pointed out areas that needed to be fixed. By the third appointment, the owner himself was present. The dress, including the added sleeves, finally looked much better, and I felt some relief. However, the interaction remained uncomfortable. He insisted that I speak only in English while I was privately speaking with my mother, and even told her to "calm down" while she was trying to explain concerns about my dress. This felt inappropriate and unprofessional. Despite having paid for my dress and alterations in full months in advance, I was later told I needed to pay additional fees for the overskirt bustle and sizing, which I accepted. However, I was also asked to pay an extra $150 for sleeve buttons, something that had already been clearly discussed and agreed upon 11 months prior and that I originally did not even want. When I said I would still pay but would mention this experience in my review, the owner became aggressive, accused me of threatening him, and even said he would stop providing service less than two weeks before my wedding. When I requested a refund, around $5,000, he immediately backtracked and denied making that statement. I ultimately received my dress at the fourth fitting, but even on my wedding day, my overskirt came undone twice before the ceremony, despite specifically asking for it to be secured properly. Thankfully, my mom had an emergency kit and was able to fix it, but it added unnecessary stress to an already emotional day. The dress itself was beautiful, thanks to the designer, Pronovias, but the experience with this store was incredibly frustrating, unprofessional, and stressful from start to finish. I would not recommend this shop to any bride, even at a discount or for alterations. read more

Very personalized setting. Your stylist is with you the entire time with very helpful suggestions. We tried this place out as a last minute stop before heading back to LA and our bride ended up finding the perfect dress for her ceremony, she said YES! Thank you to the staff for making our bride happy! read more

Bridal and Veil - Bridal Near Me - San Diego, California

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I had the Best experience dress shopping this week. I've been to 4 other stores both boutique and larger and Bridal and Veil was my favorite. There are sooo many options and the girl I was working with was so knowledgeable, she really "heard" me when I told her my style wants. It's just so pretty and open, I've been following their Instagram page, that's what got me interested in coming In, they showcase so many different styles. The owner came to add a few tips as well. That was great. Found my dress too :) read more

Delilah at Bridal and Veil was amazing! I showed her dresses I viewed on website and asked about others to pick. She pulled some amazing options. Every dress was amazing. They are extremely experienced and have so many options to complete your vision. I found my dress in my appointment with them and I couldn't be happier thank you to the team can't wait to pick it up in a few months! -Larissa read more

Bridal and Veil - Said yes to the dress - Bridal Near Me - San Diego, California

I just wanted to come on here and leave a review for Bridal and Veil. Specifically to shout out Shira for her amazing work. Dress shopping can be fun with the right store and stylist. Shira is so genuine and knows what she's doing. She's friendly, knowledgeable, familiar with her inventory, and makes you feel at ease. She's such a welcoming and friendly person and I've had THE BEST experience shopping for my dress with her. I tried on a lot of dresses (evidence attached) and I'm still making a decision because I love them all. She has made my experience stress free and I'm so happy to have found this store and her. She's sooo wonderful. I'm a curvy girl and she did an excellent job fitting me and finding me styles I love. read more

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Bridal & Veil (Alina) (Saul) provided exceptional customer service from start to finish! The staff was warm, patient, and truly dedicated to helping my daughter find the perfect wedding dress. Their attention to detail and genuine care made the entire experience unforgettable. Thanks to their amazing team, my daughter confidently said **YES** to her dream dress! We are beyond grateful and highly recommend Bridal & Veil to any bride looking for a beautiful gown and outstanding service. read more

This was a horrible experience at every step of the process. We made a reservation to try on bridesmaid dresses as a group, and they put all of us, including the mother of the bride, in one hot, small dressing room with no dividers or privacy. They told the bride that her dress was in and they brought it out for her to try on, and it was not the dress she ordered, so they had to reorder it. They quickly took our measurements while we were fully clothed, with sweaters on. Then they didn't know which size to order for me, and they retook my measurements and they were wildly different. We did our fitting in October, and the dresses were finally ready in February, just a month before the wedding. They did not contact me to let me know my dress was delayed or that it was ready - another person in the bridal party told me she got a call about her dress, so I picked up mine. I picked up my dress today and it is way too big. I looked at an old dress I had from the same brand, and it was a size 4, whereas the size that Bridal and Veil ordered for me was a size 10. Now I have a month to alter my dress from a size 10 to a size 4. I will never come back here. read more

I'm in shock still about how poorly our experience was with Bridal and Veil. My bridesmaid dress was ordered through them on 11/16/25 and I had not heard anything as of the end of February 2026. I called/texted and kept getting ghosted. I finally got a response that my dress was in store on 3/6. I decided to get the alterations done there since they are familiar with the designer and was told two inches was going to be taken in on each side. (They ordered two sizes too large for me) when I got the dress back the seamstress had just taken it in at the very top and didn't follow through down the corset of the dress so it's very loose and doesn't sit right. (See orange sample dress photo for reference to see how it should look vs my black dress that wasn't altered right) I decided to just take the dress and get it altered somewhere else as it's been a nightmare to deal with them. Also 179 dollars I paid for these alterations and they didn't do what was stated. This shop is SHADY. I DO NOT RECOMMEND. read more

Bridal and Veil - Photo of dress "altered" - Bridal Near Me - San Diego, California

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I said yes to the dress! This place was filled with so many beautiful dresses! All the staff were so friendly and accommodating to my style! Stacy was my stylist and she is amazing, highly recommend her!!! I'm so happy and can't wait to wear my beautiful dress on my wedding day! read more

I got fitted for a dress here, which was amazing! I came in with my sister in law, and the appointment we setup was kept. Sal and the team were able to help me find exactly what I wanted and worked within my budget. The alterations I had done were done right the first time. I felt they had good pricing and were extremely helpful with helping me find what I wanted. Overall I felt they help made my special day with this beautiful dress! Thank you again. read more

I have been here multiple times and they never disappoint. Sal the owner is amazing. He has high knowledge with measurements and made me look sharp for my occasion. I will be back and bring more people aswell. Thanks you. read more

Bridal and Veil - Bridal Near Me - San Diego, California

Great experience. Beautiful selection of dresses. Stylist was very knowledgeable and helpful in finding the perfect dress!! read more

Bridal and Veil - Bridal Near Me - San Diego, California

Stacy at Bride and Vail was wonderful to work with. She was very attentive and responsive to the bride.

My sister is getting married next year. While my mom and I were our visiting her in San Diego, my sister wanted to check out wedding dresses. She made an appointment at Bridal & Veil (we later found out she had paid for this appointment which was just bizarre to me as no other salon we had gone to charged a fee to look at dresses). The location is just...sad. It's in a strip mall. A very smelly strip mall. As we took the elevator up to the 2nd floor, I could smell mold. The smell got worse when we got into the salon and they were trying to mask it with very strong flowery air freshener. I immediately began getting a horrible headache. My sister gave the employee what she was looking for. The stylist was super nice. She took a bunch of notes...but did not seem to fully understand them. She brought some pretty dresses, but everytime my sister, mom or myself pointed out things we did not like, the stylist would continue to put my sister in dresses that had those same details. We all ask for a specific color (blush), the stylist would leave to get more dresses and come back with dresses that either had beige or nude linings. We'd ask if those dresses were available in blush, and she'd say no. Then why bring them out? The whole appointment was a total waste of time. They also had my sister use a robe that said "mother of the bride". I know that, that's not a big deal, but to me it was the cherry on top of this disaster of an appointment. read more

Wonderful service from Sal! The bride left so incredibly happy, with saying YES TO THE DRESS! The selection was large but the bridal team was able to pinpoint exactly what the bride wanted. Thank you Bridal and Veil read more

Amazing customer service! Delilah and Sal helped me find the dress of my dreams! YES!

Don't come here. The manager will make you feel inferior, like you're meaningless, like you're stupid. She has a HUGE attitude and it's no wonder that this place has such a low rating compared to other bridal stores. When a team member asked me what my budget was and I said "I don't have one", the manager immediately looked down on me and said that I should come back with one, as if she thought that I couldn't afford a dress here. I then very pointedly said, "Money is no issue for me." She refused to help any of her team out when they were all busy and I wonder what she's even doing there on-site because she doesn't seem to do anything but make sassy quips at customers and personal potshots. I guess she doesn't want my business. It's a shame because I had 10k I could've given them. Oh well! read more

Bridal and Veil - The manager - Bridal Near Me - San Diego, California

I have two friends that have said yes to the dress here! It's my go-to. they have a ton of dresses, so many options, and you get your own personal stylist who helps you find your perfect dress and customizes your experience Xochitl was amazing and helped us so much super professional and sweet :) read more

My sister found the most beautiful dress ever at this place! And the staff is so friendly!10/10

We had the greatest experience, Valeria and Sal were the greatest help, they really listened to my cousins likes and dislikes and recommended thing that we could add minus from the dress. I would recommend Bridal and veil to everyone. read more

I bought my wedding dress woth my veil and had the greatest girls help me out throughout the whole process!

Fellow San Diego brides, save yourself the trouble--do NOT go here for your dress. 1. Terrible location: The store is tucked away in a dark, uninviting strip mall with no natural light. To make matters worse, the entrance is right next to a weed shop (I know this because I work out at the Chuze gym next door). 2. Rude and unprofessional management: The manager is combative, egotistical, and completely lacking in customer service skills. Instead of listening and addressing concerns, he spends his time yelling and giving "lessons about consequences." Their behavior comes off as desperate, as if they're more focused on squeezing money out of you than earning your business with respect and good service. 3. Unreasonable fees: They charged me a $45 appointment fee even though I canceled well in advance. Apparently, finding your dress elsewhere is a punishable offense here. Brides should never be penalized for being proactive or finding their dream dress elsewhere. 4. My experience: I booked an appointment on Wednesday, 11/7 but found my dress and called to cancel on Friday, 11/9--well over 65 hours before my appointment scheduled for Monday, 11/11. Despite the ample notice, they charged me the full $45 fee. When I called to request a refund, they refused. After being treated so rudely, there's no way I'll ever give them my business. I had to dispute the charge with my credit card company--a first for me in 7 years of having that card. The fact that I felt compelled to do this speaks volumes about how awful this experience was, and I didn't even set foot in the store. Save your time, money, and sanity. Brides deserve better than this! read more

Bridal and Veil - Bridal Near Me - San Diego, California

This bridal shop is amazing! My stylist found the dress I said yes to on the FIRST try! They are so kind and accommodating. Highly recommend! Oh and they have a million options here read more

Came here with my friend who I am the matron of honor for and she found her DREAM dress! Totally different than what she envisioned and it wouldn't be possible without Delilah ! Definetly recommend ! read more

Bridal and Veil - she said yes! - Bridal Near Me - San Diego, California

We were a pretty big group and they got us in with no problem. The experience was great and Xóchitl was amazing. She understood what the bride wanted and the first dress she brought out was the dress that was purchased. Thank you to the staff for being so kind. read more

Alina was awesome! She was so patient and kind. We tried on so many dresses we could in 1.5 hours. Great selection on clearance and they do free restorations in case any beads have fallen off. read more

Went in to get my best friends wedding dress. Marissa was an excellent bridal stylist and found the perfect dress for the bride. There is every style and so many options. I definitely recommend read more

Bridal and Veil - Bridal Near Me - San Diego, California

Xochitl helped my bestie pick her wedding dress. She was so sweet and patient! The dresses were absolutely stunning! 10/10 recommend! read more

Bridal and Veil - Bridal Near Me - San Diego, California

Xochitl was amazing. She was very helpful and made my daughter feel very special. I would recommend to any bride to be.

This place is absolutely amazing!! When I walked in the y were so welcoming and so warming towards me and my toddler. Definitely a toddler friendly place if you plan on bringing your child. Everyone is so sweet when your trying on dresses. They give you the full experience and I couldn't have asked for a better place to say YES to the dress. I am so blessed and thankful for the employees here at bridal and veil. read more

Bridal and Veil - Me and my sister - Bridal Near Me - San Diego, California

Excellent service! Soooo many options and everyone was super nice. They accommodated our whole group and we all felt so welcome. The bride said yes to the dress read more

Incredible customer service! I had an amazing experience and Sal was wonderful! I'm so happy that I came here to find my dress!

We had a great experience with Shira today! She was so helpful in picking out dresses, giving helpful insight, and being patient with feedback. Definitely recommend coming here if you're wedding dress shopping - they have a great variety of different dresses. read more

Bridal and veil is the best if you want to find your dress!! Shira was amazing and was so patient with me even though I was so indecisive. Set up three appts and finally said yes on the third appt thanks to Shira!! She knew exactly what I wanted and helped me find my beautiful dress read more

I found my dream wedding dress here! Every person on the staff is so helpful and respectful! They really listen to what you are looking for! I highly recomment working with Xochitl she is so sweet and amazing! Also the dress selection was amazing including plus sizes! read more

Came here as a bridesmaid and had a great experience! We had an appointment and our stylist, Stacy, was on time & ready to help us upon our arrival! She listened to the bride's preferences and offered us multiple options within her budget. Staff were welcoming and very efficient! read more

Shira was amazing! She went above and beyond during my appointment. The original time slot was for an hour and 15 minutes and she worked with me for over two hours! She made sure I was happy and took the time to let me try on my favorites again at the end just to make sure I was totally 100% happy with my purchase. The owner was also very nice. He stopped by to chat and was friendly. Highly recommend this bridal boutique! read more