Great service, personable, checked on us often and knowledgeable regarding menu. Will definitely return.

Alicia was amazing. She ensured my salmon was done to my liking. She was prompt, courteous and nicely social. Food is always good and consistent. Happy hour is great with $8 wine. read more

The food wasn't great because they changed their noodles, but our waitress, Shelley, was amazing. The service was great.

We had a great experience at the bar with the bartender Alicia! This is our second time being served by her, and she is very attentive! For those of you who think carpaccio sounds disgusting, it is to die for! You absolutely have to try it. It's the best we've ever had. The shrimp and eggplant is also divine! The burger is always cooked perfectly and has a delicious sauce on it! We also had the calamari, which was good, but my only suggestion would be that the sauces come on the side, rather than or directly onto the plate. Because they did that it made the calamari somewhat soggy. The dirty martinis are perfection., the old-fashioned are delicious... The red sangria is very strong because it has vodka in it., so ask for extra pineapple juice! We've also tried the Aperol Spritz, which is a good refreshing summer drink! Pro tip: go on Groupon! Brio Italian Grill always has Groupon's for sale! I was able to get one today for $29.49 for $50 worth of food. I really don't understand why this place isn't packed! Don't hesitate, go now! read more

Came for my dad's birthday dinner. Got seated quickly but took a long time to get water after we were seated. It took longer getting water than it was getting our food. We got the calamari and it was overcooked, oily and too chewy. I ordered the Sicilian shrimp spaghetti. It was like warm and shrimp wasn't very flavorful. All the mixing in the dish were also like warm. I could see the steam coming from other dishes at our table but disappointed with my dish. Lastly, I put in our reservation we were celebrating my dad's birthday and no recognition, no offer for a birthday treat, which I overheard other tables getting for a birthday and an anniversary. Service was slow, even though I saw other folks around who could have helped and at least filled our water glasses. The only thing that was good was the lighting and the bread service. Other than that, not worth coming here in my opinion. read more

My wife and I stopped by Brio for lunch today, and we really enjoyed it. The restaurant has a quaint, comfortable atmosphere with plenty of open seating, making it an easy spot to enjoy a relaxing meal--even on a Sunday. Our server, Max, was outstanding. He was friendly, attentive, and very knowledgeable about the menu, which made our experience even better. We decided to split both a salad and the shrimp pasta, and the portions were more than enough for the two of us. We left feeling well-fed, and the shrimp pasta was absolutely delicious. We'll definitely be back! read more

Brio Italian Grille - Italian Near Me - Gilbert, Arizona

The food is amazing... service is good, once you get seated. I entered the restaurant and had to wait several minutes before someone finally walked up to greet and seat us. The water tasted a little fishy for some reason. My daughter also complained about their soft drinks because they taste watered down and just off. I've always been afraid to the chicken Marsala in fear I wouldn't like the sauce, but OMG! It's soooo good! I will order the chicken Marsala everytime I come now! Served on a bed of mashed potatoes, topped with asparagus and a mushroom gravy... Yum! My daughter got the kids chicken Parmesan, which was essentially chicken tenders covered in cheese and marinara, served with a side of Alfredo rigatoni noodles. Always cooked Al Dente I've also noticed. Restaurant itself is clean and beautiful. Very open and still romantic. Outdoor seating also available read more

Brio Italian Grille - Kids chicken Parmesan - Italian Near Me - Gilbert, Arizona

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Dinner was great Chicken Milanese and salad and AMY was great server Treated us well and great attitude read more

Max was a great server. He was engaging, he had detailed answers for all of our questions and we really enjoyed talking to him. He made sure our food was perfect and even had his manager approve us having a Happy Hour wine at our table instead of having to sit at the bar. He was fantastic and so was our food! I love Brio for its lamps sitting around like you're in a home. It is very cozy and comfortable. Come check it out! read more

Brio Italian Grille - I had the Chicken Limone. It was delicious! Highly recommend! Not too heavy, but great flavor! - Italian Near Me - Gilbert, Arizona

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Wonderful service, outstanding food, beautiful atmosphere. We were treated as Queens by Adair, our server. You can't go wrong with his menu suggestions! read more

The Salmon Fresca was amazing with asparagus, sweet potatoes, red peppers, tomatoes, and spinach. The balsamic reduction was a wonderful accent. The restaurant can be a bit chilly so bring a sweater. The service was decent even though we were served our entree before our salads. The Valentine's Day special ($70 for 2) was a good value. read more

Brio Italian Grille - Caramel Mascarpone Cheesecake - Italian Near Me - Gilbert, Arizona

On the Saturday we visited their location wasn't overly busy, so we were able to be seated as soon as we arrived. Service went pretty smoothly; we received our drinks quickly along with some bread for the table. The appetizers were alright, the calamari dish was cooked just right & the sauces it came with were good, the spinach dip was basic, but we all liked the cheesy dipping bread like chips it came with. For our main courses, everyone really enjoyed the meal they picked out. Portions were decent & filling and no one had any complaints on how the food was cooked. There were six of us and in total I would say we were here for about an hour. The restaurant itself was clean, the chairs were comfortable, and staff/guests generally seemed to be in a good mood. read more

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This was our first time trying Brio Italian Grille, and we decided to order takeout. Overall, it was disappointing given the price point and our expectations. The food was just okay. We ordered two pasta dishes, the Pasta Brio and the Chicken & Spinach Fettuccine, and neither stood out. The Chicken & Spinach Fettuccine was fairly bland, though that ended up being fine for the kids once we picked out the spinach. The Pasta Brio was more flavorful, but still nothing special. Portion sizes were also smaller than expected for the price. For a meal costing over $40, the bread that came with it was minimal, just a small piece of a loaf, barely enough for the two adults, with little left for the kids. Since the restaurant is about a 40-mile round trip for us, we don't see ourselves making the drive again. It just wasn't impressive enough to justify the cost or distance. We have Red White & Brew right down the street, which offers a delicious menu and bigger portion sizes at a similar price point. My two star rating is given in comparison to other Italian food I've had, this one just wasn't up there with others. read more

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Brio used to be one of our favorite places for dinner, with great food, service, and atmosphere. After several years away, we returned hoping it had regained some of what made it special. Unfortunately, our experience was quite disappointing. Upon arrival, no one was at the hostess stand, and we waited about five minutes before a waiter came over to seat us. The restaurant was roughly 85% empty at 7:00 p.m., yet service still seemed overwhelmed. We sat for another ten minutes before a different server stopped by and explained that our assigned waiter was swamped and he was helping out. The restaurant appeared to be operating with a skeleton crew. The dining room itself still looked very nice, but the food was a major letdown. Our lobster bisque arrived before the appetizer and was lukewarm, overly thick, and lacked the rich flavor you'd expect. The calamari was the low point of the meal: greasy, filled with small fried fragments, and tasted old. It was easily the worst calamari I've had at a restaurant. For our entrees, we ordered the Chicken Milanese and Chicken Marsala. The Milanese was bland and lacked flavor, while the Marsala was dry with portions of the chicken burned around the edges. The mashed potatoes were actually quite good and were one of the few highlights of the evening. Service remained slow throughout the meal. Dirty dishes sat on our table for an extended period, and I eventually stacked them and moved them to the edge of the table in an effort to have them cleared. It's disappointing to see how far Brio has declined from what it once was. Based on this visit, it felt more like a restaurant struggling to stay afloat than the vibrant dining destination it used to be. I sincerely hope they can turn things around, but this experience did not leave us wanting to return. read more

The 1 star was for the customer service and the atmosphere. Nice outdoor patio for dining and great variety on menu. The food was NOT GOOD! Brown lettuce in the salad with frozen overcooked salmon added as a protein. The spinach and artichoke dip was watery like soup and the Parmesan flatbread included tasted like cardboard. And the drinks.... DO NOT order the Peach Bellini! The blender does not break down the ice and you're just left with peach puree and big pieces of ice. I couldn't drink 1/2 of it! read more

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Only leaving this review so they know they are failing. Arriving 6pm Thursday evening I wondered why hardly anyone was there, maybe now I know. We ordered The spinach and artichoke dip and Steak salad. 1st the bread was awful, while warm, it was some brown bread that tasted like vineger, hardly edible. The spinach and artichoke dip was soupy and hardly had any cheese and the Parmesan flatbread was like cardboard. The steak salad had 6 pieces of undercooked steak and way to many pieces of candied pecans. The staff was fine the food was bad, Sadness read more

Great happy hour specials. Alicia the bartender was amazing to good care of us. Will be asking for her next time we visit very attentive

Amazing food and service. Shout out to Max for the great recommendation of the crispy lemon chicken from the summer menu! read more

Brio Italian Grille - Crispy Lemon Chicken - Italian Near Me - Gilbert, Arizona

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Great service with Shelly! Delish chopped salad! Very clean restaurant and drinks were great too read more

Our servicer Shelly was amazing and made sure everything was to our satisfaction. She was very prompt.

Matt, the server bartender courier to my rescue! I just recently had surgery and it was my first outing and I wanted to dine at Brio. I do love the food there and also the happy hour! I got a bit ahead of myself and did some shopping I was not supposed to hold heavy objects I was also a bit winded from all my walking that day. Matt was kind enough to have me drive my car to the restaurant and put in all my bags so I wouldn't have to journey to my car which was parked nearby. Dry Bar since I got my hair done too it was kind of a nice day for me to get out, but I think I pushed my limits. Thank you, Matt again for all your kindness. read more

Brio Italian Grille - Matt placed these bags in my car thank you again! - Italian Near Me - Gilbert, Arizona

Had a great experience at Brio Italian Grille. We ordered the chicken cutlet sandwich and a Hugo Spritz, and both were excellent. The sandwich was crispy, flavorful, and really well prepared, and the Hugo Spritz was refreshing. Shelley was fantastic, friendly, attentive and made sure we had everything we needed without ever making us feel rushed. Great food and drinks read more

I literally don't know where to begin with our experience on 5/15. We came in on a Friday evening at 7pm and were promptly seated, we originally made a reservation and found out after the fact that they canceled it at 4:30pm. Our waitress was fine, no issues up until the food arrived. Every single person in our party received their food except for one person, we waited a few minutes looking around and waiting and nothing arrived. When the waitress came back and we inquired where the food was, she said it would be coming out shortly. Again, the food did not come. At this point we couldn't even enjoy our meals because one member of our party was hungry and did not get his food. When they brought out a meal, it was not what he ordered, and they took it back to the kitchen. They shortly brought out his food, that was truly made half-assed, inedible and poorly made. When we asked to speak to a GM, we were told by our waitress that the GM was not available but the executive chef would speak to us. The chef provided us a plethora of excuses, new systems etc. honestly we didn't want anything besides communication and a genuine apology, which we received from him after stating that. We were offered a celebration brownie for the inconvenience which we declined, even though we were in town celebrating a graduation, the chef took off 2 calamaris off the bill. Don't bother coming here unless you want a mediocre overpriced meal and poor customer service. read more

We've been coming to Brio for years - consistently great food, fair prices and amazing servers and bartenders. My wife and I regularly sit at the bar for a couple drinks during happy hour and enjoy their pasta dishes and salads. The atmosphere is a little nicer than some of the other Italian chains, so I recommend it for folks looking for a quieter vibe. Our favorite bartender (Ken) is amazing! Try them out! read more

My daughter stated that she loves nice restaurants and didn't like other restaurants so I drive her here for Italian. I love Italian and decided that this would be something different than my usual place to go! I love the location , the energy here is refreshing with good vibes, and they have spacious seating! We both ordered (see photos) I totally forget, just that fast! Lol ‍ Our food was yummy but could've been a bit more in proportion honestly. The bread could've been warmer so that the butter melts on it, rather than looking like a clump of butter on bread! If you become a member, you will receive coupons and discounts to return. I love the coupons and honestly don't use them enough! I will start though! There's plenty of parking on location. Of course, I'd return as, this is a great place to go from my regular routine for a change up, from time to time! They have a fire happy hour on food which is when I'm usually here! I recommend going here for date night, girls/fellas night out, or even for family time! I've never seen staff in the door waiting to seat customers but, don't worry, they will come when they realize you're there to seat you! It's peaceful here! read more

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The food was amazing and our server Shelley was AWSOME!! I had the arugula and prosciutto pizza and it was soooo yummy!!

We love coming to Brio. Alicia made this visit so warm and welcoming. Thanks for bring great. The spinach dip, bruschetta, and wine were top notch. read more

So let me start by saying I really want to give this place another chance....the food here was pretty good. I got the sausage rigatoni and it was delicious. The drinks are made VERY strong but still were decent. The atmosphere is nice. But the service was AWFUL To start it was a Monday around 6:15....and the restaurant did not har a lot of people....my mom and my husband came in asking the hostess if they were able to accommodate a party of 17 for my daughter's 18th bday dinner. The response from the hostess was "no" then just stared at her. Then said "wait are you serious? I have to ask the manager" So what restaurant would turn down 17 people like that??????? She was so incredibly rude. Finally she came back and agreed and we told her we would all be there at 7. When the rest of us got there at 7 I asked her if we could be seated outside (my daughter was wondering) and she rolls her eyes and says "I already have a table and outside is closed" it's fine if you don't have the staff to put us outside but it could do without the eye roll. When she seats us our waiter Joseph comes over and brings us water. I turned and asked "whenever you get a chance could I get lemons please? It's no rush at all" he rolled his eyes and walked away. And that was just the start Joseph the ENTIRE night rolled his eyes muttered curse words under his breath whenever we had the audacity to ask for something. I had to get up multiple times to get refills for our drinks at the bar because he couldn't be bothered to be asked. We saw our food ready to be served and it sat there for 15 minutes while Joseph was no where to be seen. When the food for the kids came it was cold (like inedible cold) and we had to ask some of it to be remade. The chef came out from the back and tried so hard to redeem our experience. He was so sweet and kept checking up on us. When Joseph finally reappeared he brought us our food and another lady came to help him with a tray and he cursed at her under his breath. When we asked for Parmesan he acted like we ruined his whole night At the end he said "I'll be by with your check...." then muttered "and the manager because f*cking..." then I didn't hear the rest because he ran off. The manager never came and honestly we just wanted to get out of there. The bill was over $500 for 17 of us which is crazy. We wouldn't mind if the service was better. Honestly the food was decent...maybe not worth the price...the sous chef was so sweet thought! Joseph and the hostess were awful and if my family and didn't laugh about this we would be more upset. It makes me sad that customer service is so awful now. If you don't like serving people then find another job. No one is making you do this job. read more

Brio Italian Grille - Italian Near Me - Gilbert, Arizona

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We are always looking for good food after we go to Saturday night church service. We enjoyed our time here. We arrived at at 5:45pm with no wait, but by 6:30 PM, they looked pretty busy. We've only been seated about one minute when Taylor came by and greeted us and said she would be our server. She offered to help us with the menu when she learned this was our first visit. We told her we had reviewed Yelp and knew what we wanted. We split a Caesar salad, I had the Caprese chicken dinner, which she said was one of her favorites and Don had the carbonara with sausage. We enjoyed both. Don's not sure he needs the egg on top, but it was fine. We would both get what we ordered again but also want try some new things as they have a great variety on their menu. The portion size was generous as we each are taking half of our meal home for lunch tomorrow. Our meals came out quickly and were hot. Loved the warm sourdough bread and especially the butter! Atmosphere was nice, music not too loud. Taylor took great care of us! We'll be back! read more

Brio Italian Grille - Caprese chicken - yum - Italian Near Me - Gilbert, Arizona

One of the worst experiences I've had. The food wasn't that good, food was cold, and the service was colder... The waiter was rude, MIA, and cussing under his breath while punching in the orders. He was rude from the start so maybe a bad night, but still you work in costumer service. My husband who is very much a peace keeper almost stood up to tell the waiter to stop. To start he was very short with us. After placing our order the kids food came out and sat out for 10 min probably longer before anyone served us. We had to ask the other waiters if we can grab the food. Then they were happy to step in to serve us. After that incident, he was even more rude. Making rude comments and over all just unhappy. We are a big group I can understand being overwhelmed, but this was too far. Cussing under your breath when we are asking for a refill seems a bit much. And we were there to celebrate my nieces 18th birthday. Disappointing and would never go back As for food, in my opinion lacked flavor and was cold. Thankfully the chef was happy to help us get our hot food and was very kind, but still wasn't anything special. Best thing on the menu we got was the kids chicken parm. read more

Brio Italian Grille - Pasta alla Vodka - Italian Near Me - Gilbert, Arizona

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Alicia was wonderful. Fabulous food and perfect ambiance. Alicia made us feel welcome and helped us order. 5 *****

Hate to leave a 1 star, as you know, but this was absolutely irredeemable. The lettuce in my chopped salad was wilted AF, and the bolognese was an utter joke. Laughable. Embarrassing. Essentially hamburger helper on cheap overcooked pasta. Sent it back and left hungry, which was better than eating this slop. Thankfully they didn't charge us for that trash. The husband hated his Chicken Milanese but was too polite to send it back. I can't believe he was able to eat as much as he did. My niece and nephew couldn't eat their pasta either. I'm jealous they got McDonald's afterwards. Awful. Just awful. read more

Brio Italian Grille - DISGUSTING spaghetti "bolognese" - Italian Near Me - Gilbert, Arizona

It was not good. The bread was excellent. Great sour dough. I'll give them that. The Chianti was very good but expensive, for Chianti. The lamb appetizer that we had ordered there before, was way overdone and listless. WAY overdone. My Caesar salad was horrible, for an Italian restaurant in particular. The croutons were chewy! No flavor that you expect in a Caesar salad. My husband's lasagna was watery. I asked for ground pepper for my salad and the waiter brought out salt and pepper I buy at Fry's. The total was $100 for the two of us...at lunch. No thanks. Will never go there again and will never recommend. read more

Alicia was amazing! Perfect service, beautiful ambiance. Food was perfect! Excellent time here in Gilbert.

Max was a really really really really really really really really great server. And the food was really really really great as well. We will be back. read more

Adair was our waiter and he was so efficient and friendly. Food was delicious (lasagna) and service was spot on.

Shelley was so great. They were out of all the wine we wanted to order and she helped us find other options. Sooooo sweet to the whole family read more

Came with my wife to try the Coastal dishes. Everything was great - service by Annabel was fantastic. Her demeanor and friendliness was exceptional. She made us feel very at ease. Needless to say, the Coastal menu was very enjoyable and delicious. read more

Alicia was wonderful! We had a great birthday dinner for my friend Suzanne! Great food and service!

First timers at Brio at San Tan Mall. Our server Max was on it and so nice! Had a great experience on the patio enjoying the food and service. The food was amazing. We will definitely be back! read more

Brio Italian Grille - Pasta Brio - Italian Near Me - Gilbert, Arizona