Customer service is amazing they are very fast and very kind and they are very, very respectful

My girlfriend and I went to the eternal flame at Chestnut Ridge and found this place close by and happy that we did! Very cute place, very clean with friendly staff. We split a white pizza which was delicious and of course we had to get ice cream, which was equally yummy. Highly recommend! read more

Brunner's Eatery - Pizza Near Me - Hamburg, New York

We tried their subs for the first time a few days ago and they were okay. Both subs were a bit dry so we had to add sauces to them, but they still were good. We ordered take out so our experience may have been different than dining inside. read more

What word is better than OUTSTANDING?? We came in for dinner ( Fish Fry and Spaghetti Parmesan ). Both were delicious. Staff was friendly and efficient. We were impressed how quickly the food was served. I highly recommended this long standing southern tier restaurant. You will not be disappointed. Charlie read more

Not happy with the food today a little burnt, I can't believe they still sent this home with me for my dinner. Very disappointed in Brunners today it's not always like this but here it is. Service was fast as I went through the drive through. read more

Brunner's Eatery - Pepperoni pizza not so happy today - Pizza Near Me - Hamburg, New York

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Good food here! Fast delivery A++++. Eating there is comfortable and clean and good customer service!

Made an impromptu stop here because there isn't much along Route 219 in the area. Got 2 slices of pepperoni pizza. They were pretty alright. Also got a beer since I wasn't the one driving. It was beer, which is good. Loved the blue sky ceiling. Very cool! The employees were nice. read more

We only got takeout this time. The pizza was good tho. Cheesy with a crispy crust. Not too greasy or spicy. Reasonable prices. Friendly service. Overall pretty good. read more

Brunner's Eatery - Pizza. - Pizza Near Me - Hamburg, New York

Shawn's Pizza Reviews REVIEW # 15 BRUNNER'S EATERY BOSTON STATE RD. HAMBURG, NY SCORE 8.2 Open since 1978, they started as a small store front and since has grown to a full size restaurant with indoor dining as well as an outdoor patio. They pride themselves on having one of the largest menus of any pizzeria on the planet. Brunner's pizza was extremely good. They load it with sauce which is fine with me since the taste was fantastic but it does cause the toppings to fall off pretty easily. I was very surprised since today was my first time hearing about this place. It is a well kept secret in my opinion and I'd highly recommend you try 'em out! read more

Brunner's Eatery - Pizza Near Me - Hamburg, New York

If you are going to offer a specific food and cooked a certain way, then you should do that. You should not insult your customer if he leaves a bad review because you find not follow through with what you offered. That is defamation of character and consumer fraud especially when you do not refund your customer who gave back that wrongly made order. read more

This place has gone down hill since I was in grade school- I'm 40's now..gulp. The food quality sucks, the Brunner family doesn't care because they are pretty wealthy, and it's run by high school kids. It was a always a treat to order for 15? Years whenever I come to visit my parents in Boston.. but our families orders have been screwed up THE LAST 5 TIMES. For example, my turkey club sub, with everything, baked- didn't have any oil and mayo I requested, nor was it baked (x2 identical subs). 8 high school kids behind the counter talking, yelling, and chilling out wasting time, ignoring counter customers. Then they all went on break together while we waited around for our food like idiots! Our pizza wasn't cooked completely, it was doughy. No accountability, crap service, deteriorating food quality. Do yourself a favor and skip this dump that was decent maybe 10 years ago. Bella Pizza is around the corner, do yourself a favor and go there! Our family of 50 years in the Valley is done with this disappointment. read more

This is the best and most affordable pizza in the Hamburg area. We have eaten here many many times and we are always pleased. Our order is consistenttakeout and accurate. The staff is always patient and kind. We have ordered take out - where they have a drive-thru - yes you are reading that right. This gives this place extra points for when I want pizza, have my small kids in the car, and don't want to pay for delivery. We have also eaten in this restaurant. It's decorated really cutely with a sky theme painted on the ceiling. After a certain time of night, they switch the lights so it looks like nighttime. They also offer ice cream! It makes for a fun time, pizza and ice cream in one restaurant seem unheard of and like it's not allowed, but Brunners does it and theyconsistent takeout do so really well. Check this place out for your new pizza takeout spot! read more

One of the best chicken wing soups I enjoy Unfortunately it's a seasonal soup for the colder months in WNY read more

Brunner's Eatery - Buffalo chicken wing soup - Pizza Near Me - Hamburg, New York

I shouldve known when i pulled up, and felt as if I was inconveniencing the girl that was cleaning. Came off as miserable, but whatever I'm hungry. Plated up my girlfriends plain chicken finger sub, an outline of cheese, no mayo, and the rest just look beat. 3 strikes, and then to top it off, the roll was burnt. Then the kicker is, tons of onions. My mild chicken finger sub was burnt as well. Same cheese outline. Same lack of mayo. Same sloppy mess, right out of the wrapper. I drove 10 minutes each way to give $25 for these 2 messes and a baby-sized 8" garlic bread for $5? All 4 bites? I do my best to patronize local businesses but to spend my money on this, when all I've eaten was some grapes, is embarassing to me and leaves me hungry, with a lingering burnt taste, ruined my date with my girlfriend, and pissed. A little pride in the job, and for the people, really shows. Not a damn was given from start to miserable finish. Will not return. I don't prefer piss poor service, or food. read more

Brunner's Eatery - Sloppy, onion laden, dry, cheese outlined, mess. - Pizza Near Me - Hamburg, New York

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Get the fish fry, they NEVER disappoint, thanks Bill! Saving the rest for later, these things are whoppers of a meal! I just realized I should take food pics before I eat it all, or most of it. LOL read more

Brunner's Eatery - a plate of food - Pizza Near Me - Hamburg, New York

Brunner's has our favorite chicken finger pizza in the area. We often make the drive just to satisfy a craving. The pizza has always been good, and the finger foods are just as tasty. read more

I'm very disappointed in Brunner's. Three time I have ordered wings and asked for them to be extra chrispy. They never come the way I order them. This last time I finally called and made a complaint and was told I would get a credit, but the owner had review it. Well I spent Around forty dollars for a large cheese and pepperoni pizza and 10 wings special and the owner gives me a two dollar credit. That doesn't even buy a slice of pizza. Tonight I order a Personal chicken cheddar pizza. And again it was wrong. This time, it was some other type of personal pizza with mozzarella. So I did call and complain and they told me that they would give me a credit. But the owner once again has to review it. What's he gonna do this time? Give me 50 cents for $10 pizza. We work hard for our money and this owner.Just wants to rob all of his customers. So I am going to take my business to Bella's pizzeria which is right around the corner. I would not recommend this place to anybody because the owner does not care about his customers. read more

I've been recently coming to brunners consistently. The staff up front are amazing. No matter how busy it is the girls always put a smile on mine and their own face to get through it. I've seen some very rude customers and I just have to give it to them for handling situations so well and polite. All they want to do is help everyone and make sure all is good. read more

Just popped in for a quick bite with the family. We loved it. Lots to choose from, everything was great, the service was great. The pizza slices were huge. The perogi was tasty, they seemed deep fried, I liked them, and so did the rest of us. Prices are good. It's a bright comfortable setting and it didn't take forever to get our food. It's a win for me. I'll be back. read more

Great fish fry! The service is great and the workers are very helpful and friendly. We will definitely be back. The prices are very good, too. read more

The fish fries very good and a good size. As well as some of the sandwich's I have had there. Could be better. But still very good. The pizza is just ok. I haven't there wings in a long while so I can't comment on them. The staff was very Courteous and efficient. A job very well done! But one should never rest on your laurels. read more

Pizza is great here. Crust is hardly greasy or chewy, sauce isn't overwhelming sweet. Never disappointed.

The drive-through is fabulous. White pizza and turkey club subs are delicious. The fish fry is good.

A few of my co-workers asked me to come to lunch with them at Brunner's recently. This is your typical WNY pizza/sub/chicken wing place. While they may very well have delicious food, they have no options for vegans and very few for vegetarians. I love how non-vegetarians think all we want to do is eat salad when we go to a restaurant. Well, it's not true! We like variety and don't want to get stuck eating half a head of nutritionally defunct iceberg lettuce with a few unripe tomatoes thrown on top. Ok, stepping off my soapbox now. Two of my co-workers ordered the greek wrap and enjoyed it, although they did complain it was wrapped horribly and both ended up eating it with a fork instead. Another coworker ordered a beef taco but wouldn't recommend it. She said it was a little greasy and lacked flavor. Since my only option was the aforementioned salad, I decided to try the shrimp as I eat seafood every once in a while. It took about 15 minutes to place my order because the girl at the counter and the cooks that day had no idea what ingredients were in the food they serve. The potato salad apparently comes "pre-made" and with no label, so they couldn't tell me if there was dairy in it. No one was sure about the coleslaw until after several minutes one of the kitchen workers found a label and confirmed there was no dairy. My lunch arrived on a huge plate almost completely filled with french fries. There were 8 of the tiniest shrimp I've ever seen hidden among the fries, a small scoop of slaw, and a roll (with butter). The fries were overly salty, the shrimp was over cooked and rubbery, the slaw was tasteless. The worst part was I felt sick the rest of the day and night and think there may have been dairy in something even though they told me it was dairy-free. read more

Although I ordered a white roll, the sub was still good. Umfortunately, they have been messing up a lot lately...one more chance. read more

Brunner's Eatery - Good if that what you ordered, but clearly I ordered a white roll. Okay, they were busy. Slight mix-up I guess. - Pizza Near Me - Hamburg, New York

Check your order before you leave... like EVERY. SINGLE. TIME. There will no doubt be an error in your order. Missing items, stuff you didn't want on your sub etc. I like their food, especially when eating in-house. But seriously, the error rate is unacceptable. read more

Really like this place. Nice atmosphere, good foods and great employees! We normally order to go from pizzerias but actually enjoy eating in here. Great for families too! Food is always fresh and flavorful! read more

My family loves it here! So much to choose from. There's something for everyone. The gluten-free cheddar broccoli crust is the best I've had! Great service and very clean! read more

This place is amazing. Get the chicken parm, it's excellent. (And cheap!) Really, get anything on the menu. Fantastic eatery. read more

Well.. smallest chicken fingers I ever got. We normally order from Bella but wanted a change and yeah not again. Last time I ordered months ago my wings were soggy too. Had to put them in the oven and they were not good. To the comment from what I'm assuming by bill b (probably a Brunner) saying my photo wasn't from Brunner's, I'm a 30 year army wife old mother of 3 I'm not pretending my food was from here. I was very disappointed and I called to complain and they told me it depends on the supplier how the food is. I hope this establishment does pull it together it has potential read more

Brunner's Eatery - Pizza Near Me - Hamburg, New York

Best pizza in Buffalo. Also terrific wings, spaghetti and subs. They now serve beer as well, so it's a fantastic location for dinner, a night out, or just some place to chill and watch the game. The servers are very friendly, and the restaurant is kept very tidy. read more

Great menu, pleasant server/order taker, Italian sausage very good, hamburger very good. Owner around and helpful on my questions about a large group. We were there for lunch. Restaurant very clean and pleasant to be in. We will be back. read more

I came through the brunners drive thru at 9:45 and they had a whole pie in the warmer and I just wanted 2 pieces of cheese and pepperoni and they told me they had none. Very disappointed. read more

Had the Marguerita pizza. Simply delicious!! Fresh ingredients and wonderful flavoring. I will get it again

I love Brunners. Their grilled chicken sandwich is the best around. When my parents visit Brunners is always a must. They have something for everyone. read more

We ate here on a Saturday evening while in the area. It was pretty busy both inside and the takeout area (theres a drive thru for pick ups!). It seemed a lot of people were picking up pizzas to go. We didn't try the pizza but the slices at the counter looked good. You order your food at the counter and then seat yourself at a booth or the counter and wait for the servers to bring your food out. They serve bottled beer, fountain drinks, a huge menu, and it looked like they had an ice cream machine so they have a little bit of everything depending on your mood. We had the chicken fingers, regular fries, sweet potato fries, and pulled pork sandwich. Everything was delicious but the presentation of the sandwich was a little disappointing--the sandwich came out in a basket with a few potato chips (mostly crumbs from the end of the bag), no pickle, and no option to upgrade to a side other than the chips. Glad I ordered a side of fries but too bad the sandwiches don't come with that option. read more

The food wasn't bad, but the service was awful- complete with dropping f-bombs at customers. Called to speak with the owner and got no response, so it's clear such behavior is acceptable there. Won't ever be back. read more

Our family was in Brunners on Nov. 9, 2018 and I have to tell you we had the sweetest young lady (Hailey) take care of us, she was such a delight, we couldn't ask for a better server, our food was great, we will be back. Hailey is a keeper. Thank You, Patti read more

I grew up on Brunner's and you really can't get any better as far as true "Buffalo" cuisine goes. Pizza and wings are awesome, and the Royal Sub (Capocolla and Sausage) gets me every time. They also have the best subs in town, especially the Baron Bomber which I have tried to recreate since moving back to California, but it is never the same. Absolutely great, and great people own it. Strongly recommended. read more

Brunner's Eatery - The best pizza and wings you can get. Anywhere. - Pizza Near Me - Hamburg, New York

Brunner's used to be good years ago before moving into their new place. It seems like it just got worse over the years. Used to be good a long while ago, but the quality has gone down to me. UPDATE: Because I'm not a fan of their pizza, they are deciding not to donate to my Dad's cancer benefit (as stated in a comment on Facebook), even though many others like and enjoy their food (other members of my family included). I changed my rating from 3 stars to 2 for customer service. read more