Dropped my dog off for boarding while I visited the area. Friendly staff and looked clean! I would…read moreuse them again if ever visiting SA again!

Please do not take your dog to this facility under any circumstances…read more My dog was injured twice in just three weeks while in their care--both times severely enough that he needed sedation, stitches, antibiotics, and pain medication. When we first started using this daycare, I noticed frequent billing errors and miscommunication, but I tried to be patient. Then things became more concerning. Three weeks ago, I boarded my dog while I was out of town. Within hours, I got a call saying he had been injured by another dog and had to be rushed to my vet for stitches. That alone had me seriously considering canceling his membership. But I decided to let him finish out the final week we had already paid for. On the very first day back, just hours after dropping him off, they called me again: he was injured--again. This time, they tried to blame him, saying he "escaped from his crate." Their stories kept changing, and I never got a consistent or honest explanation. Even the district manager admitted she didn't believe the injury was caused by the crate. When I spoke with the owner, it was one of the worst experiences I've ever had. He was rude, dismissive, and unprofessional--yelling over me, refusing to let me speak, and at one point told me, as I was crying over the phone, that he wouldn't "sit on the phone and listen to me cry" and that I needed to "pull myself together." I've never been treated with such disrespect and coldness. Since sharing my experience online, multiple people have come forward saying similar things happened to their dogs at this same facility. I trusted them with my dog's safety and well-being, and they failed him twice. Please don't make the same mistake. In response to Dogtopia and their comment, you only covered his stay because I demanded it. You also are responsible for his care so taking him to the vet because of his injuries caused by another dog is not going above and beyond. We were out of town so would you just leave him to suffer in his cage? You also state that his second injury is from escaping from his cage but if his cage was latched properly that would have never happened. I would also like to add that the vet said both injuries resembled each other they were just in different locations. This is not from trying to get out of the cage which your district manager Amanda agreed!

They are quick to respond to customer concerns and want to make sure all parties are happy with the…read morelevel of service. Katherine will work with you to resolve any issues you may have. They have a great location and seem to care what the customers think.

I found Tandem Canineslast year while in a local German Shepherd Facebook group. I was looking for…read moreideas of good local trainers that were willing to train my German Shepherd that I adopted through a FB post that was from her 2nd owner. Yes I was her 3rd but final furever home which is probably why she had severe separation anxiety, timid toward men, and leash reactivity. I saw someone recommend them and then the owner Jessica replied as well and we started training a few weeks later. Prior to training I never would have thought I'd be able to take her around other dogs but now she's a gem. Jessica was able to teach me more about the different German Shepherd working lines which was a crucial part for me to understand why previous methods failed. Now my Sammi is more focused on we with walks, can be around other dogs with out reacting when she's on leash and behaves better at home. The best part is her spirit us not broken which I was worried about. She still runs around with her weird German Shepherd antics but now she listens. Currently we are still with them for our next training journey -- mobilty support/medical alert service dog training. I can't thank Tandem Canines enough for thier help and not just with training Sammi but me too. I highly recommend them to anyone that needs help with thier fur babies.

Joangel watched my pug while we went on vacation, and she did amazing! She was very communicative…read moreon her behaviors and sent us pics and videos of her having a great time. When we picked her up, she didn't want to leave! I will definitely use her services again! Thank you joangel!

She watched my older dog a couple weeks ago for me (3 days) and did a great job. Reasonable prices…read morein this economy such as compared to doggy daycares. She's really friendly and gave him several walks and treats and asked me what he liked such as petting and cuddles wise! He enjoyed her very much and offered to bathe him and will definitely use her services again

Loved it the other day. They had different vendors there for their anniversary. Even took…read moreprofessional photos of my dog which I loved. Even had an agility course and my dog loved it.

I've taken both my pups to Pup Pup and Away for Power Puppy training and I can't recommend them…read moreenough. I have also utilized daycare and boarding. My older pup outgrew daycare but my younger pup is just starting. I appreciate that the daycare is training focused and not just chaos. Pups are vetted for manners. feel like my pups are safe when they come here. Lila and Bear always get compliments on how well behaved and socialized they are, and PPA has been a major part of that. The staff is friendly and knowledgeable.

I have only good things to say about all the people that work here. I have been using them for…read moreover a year and they always take such good care of both of my special needs dogs. This last trip, they noticed that my elderly dog was not feeling well and immediately took her to the vet where she was treated for pneumonia. They stayed with her, they transported her and kept on top of everything while I was out of the country. They treat each dog as if it were their own pet. I highly recommend using them!!!

Tail Waggerz is a family owned business, and it really shows, they're different from the corporate…read morechains. Here, I feel I'm getting better personal care for my animals. When I'm out of town, I receive regular notes with really cute pictures, and it really helps! My dog and cat are both happy here, and it def makes it easier to be away. Plus, the prices are really very reasonable.

Katie was able to watch Athena for me. She sent daily updates and pictures. I definitely recommend…read moreboarding with her. She definitely shows her love and devotion for animals.

From the owner: Paws and Play Resort is a family-owned and operated, local, dog and cat in-home pet sitting and…read moreboarding business! With over 100 reviews on Rover, we’re excited to now be expanding to Yelp! Looking for a loving, home-based doggy daycare or boarding in the neighborhood? Paws & Play Resort is right here in San Antonio! We offer small group play, individualized care, and plenty of love for your furry friends while you’re away. With flexible drop-off and pick-up times, plus a cozy, stress-free environment, your pup will feel right at home. Message me today to reserve your spot!

My Australian Labradoodle loves going here! She has gone since she was 4 months old. She is high…read moreenergy and this is a good outlet for her.

We boarded our 11 year old Boxer there and she loved it. We had a family vacation, but the resort…read moredid not allow pets. So we took Bailey to The Palms Pet Resort. They took great care of our fur baby. And the customer service was awesome.

Long time, mutli-year, customer with my 35 poundish Retriever mix. They always did a decent job,…read moreshe always got great reports (she is a really good girl), nails could've been better but overall a decent enough job that I continued to support a local business. Today I set up an appt for her and dealt with a rather rude lady on the phone, I was told abruptly that her rabies was out of date and asked if I could provide an updated shot record; which is not an issue. Upon arriving to the appt and providing the requested paperwork, I was told very rudely that she had other required vaccinations and she wouldn't be allowed in. I explained we had been coming here for years, she has all her required vaccines (with printed proof on hand), and I brought everything they asked for just 2 hours earlier; yet we were talked down to and made to feel like we had offended them somehow. It was very disrespectful, unprofessional, and lost a repeat customer that had a well behaved dog and always tipped the groomers. I recommend replacing the woman working the front desk at 11:45 on Monday, Feb 9, 2026, along with anyone else that treats customers the way she does, unless you are trying to get your customers to support your competitors. Good bye and thanks for the years of decent service.

Linwood grooms our dog. They are close, professional and fair price. Our dog isn't frightened of…read morethe groomers and she looks great

Great with my babies and excellent grooming! I will definitely be going back, and probably taking…read morethem for doggy daycare in the future as well.

This was our first time boarding our dog and we were pretty nervous and nervous for him because he…read morecan get very anxious. Upon pulling into the facility we noticed it was well gated and liked the privacy screens on the fence so the dogs in care wouldn't go bizerk when we pulled up causing a distraction to the whole place. The lobby smelled clean and had a faint homey cinnamon smell which was comforting (A main priority for us was the smell cause it really tells you a lot about the care of that makes sense) We explained that he didn't do well with other dogs in the past, has pollen allergies since we're still adjusting to San Antonio, and that he had some anxiety medication in case he needed it. Turns out he gets along with other dogs very well and made many friends! He also was able to play and tolerate outdoors much better, and he didn't need his meds the last few days of his stay. Huge improvement! We highly appreciate that they offered 24/7 webcams and believe me, we checked in VERY often. I loved that they sent us pictures and messages daily keeping in communication. We feel the care our pup received was excellent and we will definitely will bring him back anytime we need to board him. Staff is extremely nice and Ariel did a great job on his grooming! Thank you HOFFS HOUNDS!

The check in is easy if you have done it before. This is Ziggy 's 4th time there and Zyon's 2nd…read more They are good with both the dog and cats. The dog is going to suffer separation anxiety, he is seldom away from us for even a couple of hours.

They took great care of my English Bulldog with health issues. Will definitely be back and the…read morestaff was amazing about putting my mind at ease!