We used to come here at least once a week when our company moved to Brea. A group of 3-4 coworkers usually came here and ordered the same thing. Most of the time service is extremely slow. We always got back at least half an hour late to work every time. Until we got this one cute and friendly female server with a tattooed sleeve. She pretty much knew our orders, and got them out quickly. We always asked for the check when our food arrived, so she could take the cards and have everything set when we were done eating. That worked out well for awhile. We started to come here less frequently after we started getting different servers and we were getting back to work late again. Also, the quality of the wings were going down hill as well; often coming out dry. So come here if you have extra time for lunch. If you are on a time crunch, pray that you get the server that I'm referencing above. read more

Kassandra, is such a joy & creates a fun & enjoyable experience. She's outstanding & I return often to dine o her shifts.

Want to waste your time? Go here. Nobody was at the front desk and when we sat down we sat for 10 minutes and nobody even came. The waitresses just try talking to the customers instead of doing their job. read more

I placed an order online for pickup at 5:20 pm. It is now 5:45pm an fi am still waiting for that order despite having paid for it already. I am just standing here at the pickup area alone. Really unhappy with this experience. Update: ...and my order was wrong. ALL wrong read more

Don't bother, you have to sit yourself. Waited 15 mins at the table and no one working there came to take our order. Ended up leaving after and going to another restaurant to eat. If I could give 0 stars I would. read more

The absolute worst experience I've ever encountered and the entire experience is too long to explain. To keep it short, the "supervisor" Kitty was horrific. She yelled at an employee right in front of our table, she allowed other tables to record her employees with their personal cellphones, when I asked to speak to her she locked her management door and refused to come speak to us.... It was terrible and I feel so bad for the staff for having to deal with that abuse at work. I will never return to this store. And to top it off all of our food came out cold. I really hope management will do something about this. read more

worst customer service, stood at the door for almost 10-15 minute, no service was given. was only serving people only on the table. they should hire more people. felt discriminated read more

2 stars because at least the beer is cold. Other than that, over 35 minutes of waiting for a 9 piece order of wings is not cool. Especially if there's only one other table at the bar being served, and they actually arrived AFTER you. Also, don't think I didn't notice the lady who arrived 15 minutes after we ordered and still got her wings first. 3rd time here, 3rd time waiting forever for food. Good beer, but I can go anywhere for that. read more

Very disappointed with the service and food. The place was halfway pack in there were only a few employees working. Took them a while to set us down. The wings were cold and definitely not fresh the meat was very hard and dried. I don't know what happened to Buffalo wild wings, they had excellent food no longer the case. I will never go there again. read more

If you could leave zero stars I would. Honestly have no idea how this place is still opened. I am a waitress and have never left a bad yelp review in my life but when you get put on a 40-50 minute wait when there are only 4 tables in the dining area that's a little ridiculous. We went to the bar and waiting basically an hour for our food to come out (it was not fresh) but we were not about to wait another hour for fresh food. The service is terrible and you have to hunt down your waiter in order to pay. I get being short staffed but when there are 7 employees walking around talking instead of doing there job there is no excuse. We watched another table come in have to bus and wipe down their own table, then wait for 15 minutes and leave because no one helped them. Will never be back and should close the place down. Not to mention the fact that the employees were just outside smoking the whole time. read more

Horrible waited 30 minutes for a menu and was ignored and the lady seating us was very rude and told us to just sit over there in the corner at a dirty table, very rude staff and not clean what's so ever read more

It's a really nice place. Really nice. But the service has been bad lately. Many customers waiting to be sat down. And no one coming to tell them what's going on for a long period of time. Not sure if they are short staffed but the communication and customer service has gone down hill. I waited a few times at this place. When I finally got my pick up order they girl at the front almost forgot my drink and didn't even add ice to it. ‍ what's really going on? read more

At BWW to watch NCAA tournament - major sporting event. Golf and college wrestling bumped 2 channels of games. Had to ask 3 times to get other TVs changed to see tournament games. Not just a one time thing either. 2 days of the tournament - 2 days of explaining to staff how it works. Sad. read more

Wow what happened to BWW? I was craving BWW since I haven't had it in years and let me tell you it was a bad idea . I got boneless wings and fries. The wings taste gross it was hard and dry like it been days old and it was re heated . The fries tasted nasty too . It was stale like it had been sitting in the window for days . Some of the fries were hard .Unfortunately I wont be returning . Wasted my money and appetite . Better off going to wing stop . read more

Seems like every Buffalo Wild Wings I visit know how to screw up my order. I payed to substitute my friends for onions rings and sure enough didn't even replace my fries and I was charged $2. Than they say my order will be ready I'm 15-20 mins ended up almost waiting an hour. Finally decided to never go back to any Buffalo Wild Wings rather go eat at Wingstop or a family owned wing spot read more

Used to love going to Buffalo Wild Wings. My girlfriend always ordered the popcorn shrimp, which was really good, but recently they changed the supplier or recipe. The shrimp is just alot of extra breading, so not very filling. Everything else is pretty good though. read more

Buffalo Wild Wings - Popcorn shrimp - American Near Me - Brea, California

These four stars are for the excellent bartender Cody, who waited on us on Tuesday night! He provided beyond five star service and should be recognized! We came in a little before 10pm on Tuesday and after being told it would be about a 10-15 minute wait for a table of 2, decided to look in the bar. There were several open tables but they were all dirty and hadn't been bussed. So we decided to sit at the actual bar top. We were definitely glad we did because Cody was amazing! He was personable, engaging, and fast! It was happy hour so we ordered onion rings, mozzarella sticks, and wings. Cody made us strawberry margaritas which were super good! Not only was Cody waiting on us, but the entire bar top was full, and he was the only bartender making all of the drinks. The food was good. The mozzarella sticks and onion rings were great! (The sauce for the onion rings is delicious) However the wings always seem to leave us unimpressed. I took a star off for the amount of dirty tables in the establishment. There were several unbussed tables in the bar and several unbussed large booths visible from the entrance. We left a little after 12am and someone was just bussing the booths near the entrance. Not the most appetizing look. Overall the specials were great! You can't beat the happy hour prices and the appetizers are really good! The service provided by Cody was the best I've had at any restaurant in a very long time! Thanks again Cody! read more

Buffalo Wild Wings - Happy hour specials! $3 onion rings and $4 mozzarella sticks are awesome! - American Near Me - Brea, California

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What a perfect experience!! Food is always great but this time David C. Went above and beyond. We are better off traveling to Brea than chilling in our home town Whittier read more

Buffalo Wild Wings - Great food!! - American Near Me - Brea, California

The only reason I give a 2 star instead of a 1 is because the manger is really nice and really tries to correct mistakes. I have continued coming here only because my boys love it and it's the closest. They don't care about quality like hot fries not cooked twice. The don't care about small over cooked hard boneless wings or traditional wings that are as hard as jerky. They don't care that the order will take forever to make or that no one is ever upfront because they are always short handed and you can call in your order and can't pay when you get there. Tonight was the worst. I ended up throwing the wings away instead of finishing them. They were like jerky. When you spend $40-65 bucks a pop on the cheapest pieces of chicken and can't get good wings that really sucks. One time they charged me wrong and I saw it after the fact. Their policy is they can't give a refund on anything but can give a gift card. It was their mistake. The manager does fix the mistakes but I usually end up having to drive all the way back and let the rest of the food get cold (or just mine) so my kids can get the right order, or that we don't get lumps of coal instead of boneless. Sorry but I have spent a ton of money here. They need to step it up! Please get another person to stay at the front and answer your phone. The servers are also the bussers and sometimes they are so overwhelmed that the whole restaurant is trashed. Not their fault. It's a management issue. They need more workers. read more

Wouldnt recommend to anyone. Food took an hour to get and it was promised at 3:10 PM We didnt get the food until 3:50 even after ordering ahead. Manager needs to be replaced. read more

bww is usually one of my favorite chill spots to drink and socialize on game days, however, today I just went with my sister and her family for a late dinner.. We waited 20 minutes on a 10 minute wait, ordered our appetizers only to get them AFTER we got our cold wings and burgers, had to literally shout just to get our bill, and not to mention had to sit there and see the waitress who tried to hit on my boyfriend the last time I went there! How classy of her to wait to ask him for his IG info while I ran to the bathroom before we left even after she messed up MY order and acted like it was my fault! That was a real good deal breaker! There's no point of even mentioning anything to the manager since all he did was walk around with his head so far up his ass! Never again is all I have to say here! P.S Be careful ladies, the blonde waitress walking around pigeon toed with the pig nose just might try to do the same to your men! I'm just saying tho! read more

Buffalo Wild Wings - our cold food for the night, and still no appetizers! - American Near Me - Brea, California

Worst Service Every and manager could care less at Brea Location. Went in for dinner on Friday night at 6:30, not very busy, not what you would expect at that time. Server told family to go ahead and sit but every table(maybe 7) in section was dirty with dishes from last customers. Family sat just across but no one came by to help for 15 minutes. Went up to bar area to ask for help and bartender said only place to sit was bar area or section where all tables were dirty. I asked to speak to a manager. Manager came over and asked if there was a problem and I explained that haven't been helped in 15 minutes by anyone, he apologized and said they only have 1 bartender and 1 server, they were just hit with a lunch rush. I said are you kidding me, it's 6:30pm, it's not lunch and reason this place has gone downhill. Manager didn't have any concern or care for place and it's customers! read more

I use to come here a couple of years ago and it use to be great!! But dam seems like management has gone down from 100 to ZERO!! The service is horrible and the waiters are super rude. They are super sarcastic and it's obvious they are being rude when you ask them why the food is taking so long. We ordered our food and they brought my husband burger out an hour later. It wasn't until my husband told the waitress to cancel the order that is when they brought it out. Other people who got there after us got the their food first! Luckily they gave us the burger for free! Which is the least they can do after all the waiting!! The bathrooms were filthy and looked like they hadn't been cleaned for a while. The wings were Luke warm, like If they had been sitting there until the waiter came to bring them out. This is the first time I see my husband upset and he is the most understanding person when it comes to restaurants since he came from that industry!! I'm in awe of how bad of a service and dirty looking this BWW IS!! Don't come here!! Save your money and just please visit another spot !!! Horrible service!!! read more

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WORST CUSTOMER SERVICE EVER. When i walked in i didnt get received. They had me waiting infront for 10 mins wiel 4 employees where standing by the bar talking. The host walked up to me with a additude and told me it was a 30 minute waiting time just to be seated when there was Many Many open tables. When i told them i was just gonna leave they laughed and rolled there eyes.. Thats BS service to give to customers. read more

Burgers were overcooked and service was very inattentive. Probably just go down the street to eat when in the area as the average food doesn't warrant the lack getting someone to take our order or delivery it once it was ready. read more

Why does this place absolutely suck when it comes to service? I called in my order at 720pm and I was still waiting for my order to come out at 830pm. Why? Because they messed up my order TWICE! How hard is it to put chicken in a tortilla with a sauce and put some damn fries on the side? The management didn't do anything. At this point, just comp the meal! But nope, she just took off some $. WTF EVERY single time I go to this location, things are always wrong, they never apologize and I'm always mad while eating my food. I wish I could give negative stars on this location and their stupid employees who can't get anything right! read more

they promote bogo on tuesdays but when i got here they told me after waiting for my order that the bogo was only for the 6 and the 10 wing servings..i had ordered the 20 piece..!! didnt see any signs specifying that knor did i see the restrictions online.. false advertising..!! had to change my order, pay more and had to wait longer for my food.. not good..!! on a good read more

Buffalo Wild Wings - American Near Me - Brea, California

Horrible service. Bartender "Vincent" could not be bothered. We set up at bar and after receiving 1st round of drinks no further eye contact. Had to verbally stop him to order appetizer. There was a total of 5 people at the bar. Additional beers were offered to two male patrons while we were completely ignored (3 females). The bartender and later find out the manager "Ryan" were more interested in watching Laker game than customer service. After not getting any acknowledgement finally gave up and left. Expressed concerns to manager "Ryan" and he was truly clueless. Will never be back to this location. Also, they did not have any blue cheese dressing for wings. read more

Tuesday nights are sooo crowded for the bone-in special. We ordered boneless, and boy were they nasty. Honey BBQ and the Parmesan Cheese was battered to hell! The layers on the chicken were so thick I should have used a pitch fork to grab one. The chicken inside was very small. I was disappointed, and on top of that the two plates came out a little colder than warm. We ordered medium size for both: totaled around 36 pieces. We didn't finish it. I spent over $70+ with tip, and it wasn't worth a penny. Will I try this chain out again? Maybe. I just won't get boneless and not order so much. read more

Buffalo Wild Wings - Not worth it ughhhhhhhh - American Near Me - Brea, California

I review bathrooms for the hell up so people out there who have to go, know there in a good place or horrible one. This review is for the women's restroom my wife told me about. Smells bad! back of the toilet had some black mold growing or it could be something much grosser who knows? Gonna have to give them 1/5 flush review read more

Second time already I ordered from this spot food to go and both times my fries taste like cardboard box the Home Depot kind ! Anybody else get the same problem ? Crappy fries dry as hell read more

I've never felt so discriminated In my life. I dont want to make this longer than it has to be. Just dont bother with racist Monica who will never be successful at anything in her life. Walking in with a family of 7. 4 adults and 3 kids. They try to sit us down completely on the opposite side of the restaurant. I said I refuse to se where the son is beaming. They sit us in the corner of the restaurant where there is more people but whatever. You dont come to bww to have a quiet candle lit dinner. We ask for some milk shakes for the kids and no, the ice cream machine is broken. Is this McDonalds? Ask for pink lemonade and guess what there is no pink lemonade.... we will leave it at that. So we have a 2.5 drinks each in the 2 hours we were there. We asked for one more drink before we head home and NOPE you need to be cut off. We dont feel comfortable serving you! I'm sorry... what???? We ask to speak to the manager and he says 2 beers and a shot per 2 hours. We had no shots! Not 1. It took her 30 minutes to grab our second round... then she has the nerve to say, I'm a mother? And you guys have kids so you shouldn't be drinking this much. Listen little girl, if you cared more about your kids, you would have gone to school and practiced safe sex before you had kids, so you wouldn't have to be working on a friday night. You mistreated my family tonight and I hope you raise your kid to be a way better person then you are Monica. Oh and by the way if you cared so much, you would've asked for I.D. read more

I had never been to this BWW and some wings were in order. I had wanted to check this one out for a while. It looked much different than the other BWW's I had been to in the past. Two stories of chicken wing fun! Wooo Hooo! So I ventured inside to see this palace-O-wings n things. The first thing to catch my eye was the multitude of big screens. I lost count around 30. They're everywhere, its like you're in big screen heaven. And better yet Monday Night Football and The Laker game were on at the same time. It doesn't get much better! American sports heaven right in Brea! http://www.yelp.com/biz_photos/NON0r7pYl4m0YONmil3jcQ#IrewbMOOiJkr2Agktzor6A This place is way nicer than the other BWW's I had been to. It almost had a Vegas sports-book vibe going on. I kept looking for the betting windows. But none were to be found. So I figured I'd make a safe bet on some wings. So I bellied up to the bar and ordered a nice tall ice cold bud. http://www.yelp.com/biz_photos/NON0r7pYl4m0YONmil3jcQ#vpJ6lpTvKNAr8xyLuu85yQ Bud you say? Oh yea they got lots of beers on tap, but I wanted an American staple to go with my all American bar food staple the chicken wing. FOOD ORDERED: Spicy Garlic Wings http://www.yelp.com/biz_photos/NON0r7pYl4m0YONmil3jcQ#qaK5a2X_OTQpzcKt6ShCwA Mango Habanero Wings http://www.yelp.com/biz_photos/NON0r7pYl4m0YONmil3jcQ#CEWtzrxx35hbYxsfpsCDoQ Asian Zing Wings http://www.yelp.com/biz_photos/NON0r7pYl4m0YONmil3jcQ#PHA4WWuSSGPxgUeqOYTIbg FOOD TASTE: Spicy Garlic Wings ... my fav of the three, a little light on the spicy but the garlic made for some pretty good wings. 4****Strs Mango Habanero Wings ...False advertising on these wings 'cuz there was no habanero heat anywhere to be found, all I tasted on the first one was fruit. WTH? I asked the barkeep if he could get me some of the Blazin HOT Buffalo sauce to doctor them up some. These went from a 1*star wing to a 4****star with the added sauce. Asian Zing Wings ... Ok not exactly American but America is the land of diversity right? These had a nice soy-ginger taste but lacked any heat. You guessed it blaze to the rescue These went from a 2.5*star wing to a 4****star with the added sauce. In conclusion if ya want hot wings skip all the fru-fru wings and get the Blazing Hot bad boys and you will not be disappointed. Also I like my wings a tad crispier so -1* star for that SERVICE: The barkeep who served me was right on top of things from beer pulls to napkins and the place looks like brand spanking new inside (bathroom too!) 5*****stars I gotta try this place in the summer too, it's got a party going on upstairs that looks promising. I'll be back to watch the Lakers in the finals later this year (fingers crossed) and have me some more blazing hot ass wings. read more

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Experience: I love wings, I've always have. My experience at Buffalo Wild Wings change this view. This was a Thursday afternoon. To start things off we had to go through two workers just to find out where to sit. There was many open tables but the workers were low so I understand why it took so long to get my party of (5) seated. Second there was two innocent white children (had to be no older than 6) running around in a small circle. Seconds later I hear a extremely loud scream saying "GUYYYYYSSSS" by a middle aged woman waitress serving a nearby table. I will admit this made me kinda heated because she didn't have to make that big scene for such a small mistake by children. Third, the person serving our drinks didn't bring 2/5 drinks we had. The Food: I ordered 10 boneless wings (half lemon pepper / half honey bbq) the lemon pepper wings were extremely dry, I'd like to put an emphasis on dry because dem shits were DRY. The honey bbq ones were hit and miss but I will admit their wings come small so if you're hungry order a lot. Conclusion: All in all my biggest complaint was the price to experience ratio. I always say "a horror movie isn't supposed to have good lighting" basically if I go to a grimes place I expect a grimy experience. As a well off individual I did find this place a bit expensive for what they had to offer plus it was quiet day and it felt like a Friday night with a 2 hour wait. To end this I understand everyone is human and nothing's perfect. I'd like to give Buffalo Wild Wings a solid 5/10 Pros: watching the game on a big screen was kinda cool read more

Do you want stadium noise and prices but have to watch a muted TV from a weird angle? Do you want a reason to buy new shoes? If you've answered yes to either of these questions, this place is for you! Aside from the service (which was spotty but pleasant), and the general demeanor of the crowd (good-natured and friendly), as a business it continues to boggle my mind as to why anyone comes here. The food is basically similar to buying freezer aisle snacks and sticking them in the oven at home. The drinks were fine, but they serve Pepsi products. If you want a rum and coke it's not happening here. The ladies restroom was disgustingly filthy. The entire 3 hours I was there it was never cleaned, and desperately needed to be. The floor around the bar on the second floor was incredibly sticky. If you had gum on the sole of your shoe, the floor would have been able to remove it. read more

Waited over an hour at the table without even being acknowledged by the waiters, they were a little short staffed but had at least 4 to 5 waiters available. Didn't even offer water or anything, probably my last time going to any bww read more

My friend, my daughter and I stopped by here before the Angel's game yesterday. My friend told me that the "Blazin" hot wings were the hottest food he's ever eaten, and I'm not the one to turn down a heat challenge. I liked this restaurant. It takes up a lot of square footage and even has a second floor. We sat upstairs, which was really nice. The "Blazin" wasn't that spicy, but I can see how it would be spicy for most people. It was on the salty said, but it was delicious. The mozzarella sticks were good too. I also tasted the mango habanero which has a tangy sweet flavor with a bit of heat. It was also tasty. read more

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I would like to give a shout out to VINCE! He did such an amazing job when we went in last week. Great bartender and extremely attentive. He was constantly making sure no one need anything and if they did was quick to take care of it. Was a one man team that night definitely killed it! Great job Vince and one of the reasons we will be returning here! read more

The manager (Asian guy) he's rude !! So I went to bww to eat and catch up with my pops, I bought songs from touch tunes and the he the manager cut off the music that I paid for to watch a game I understand it's a sports place but when I asked for a refund he slapped the money on the table when I had my hand out for him to give me the money in my hand read more

Just called, Ryan answered he was very helpful. Answered all my questions, was very friendly, n learned some new information. I will be back can't wait for you guys to be open again. read more