I have been waiting at this restaurant for an hour and a half. The only thing me and my husband had ordered it's two waters that we got 15 minutes after we ordered and chips and cheese that we haven't gotten yet. This is ridiculous I will never be coming back to this restaurant. may i add they are not nice to their customers and keep the building way to cold. I do not recommend their poor service. read more

I ordered boneless wings and it had a sharp bone splint in it. I'm highly disappointed and dissatisfied. What if my grandparents choked on one. Or what if my dog got a hold of it. read more

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For a chain restaurant, Buffalo Wild wings are pretty decent. The food isn't anything extra special, but it's okay. The prices are kind of expensive for chicken wings, but if you go on Thursdays, it's BOGO boneless wings, which is a pretty good deal. The service is always mediocre at best, but they have a decent selection of beers on tap. They also have an outdoor area which is nice in the summer. They also have tons of TV's, which makes it a great place to watch sporting events. read more

Food was good! Great service in time to watch the game. Said to make sure to check order and quickly got an item that was missing with no issues. I was in a rush and they were calm despite how busy the take out line was! read more

I have been coming to BWW for a number of years now. At first, they were a solid restaurant with reasonable priced wings. Over time, their price point for wings have gone through the roof. Yes, I do understand that the price for fresh wings have also risen. Paying more then a $1 for half of a chicken wing( wing separated from wing ding ) is just hash. If they still offer their Tuesday specials, this is the only way it is reasonable. Besides getting wings to go, if you dine in, the staff is more then friendly and service quick. read more

Recently visited the Ford Road location and Patricia was our server. She was friendly, knowledgeable on menu items. She went above and beyond to make our visit worth it! Couldn't have asked for a better sever. read more

Patricia did an amazing job with my large family of 5. Patricia was professional, efficient, and exceeded my expectations. I highly recommend this location! read more

Manager Matt took really care of my order, after is was not well done i was nice about he was nice about it! Thank you and i appreciate you . read more

It was fine. We had garlic parm and Buffalo wings, and they were fine. It was just not great, and it's priced the same as places with better wings. What it has going for it is that you can dine in, but that's about it. I won't be back unless I have a serious hankering for wings and need to dine in. read more

Should have remembered not to order from here. First, poor customer service. The two girls at the cash registers were busy but did anyone ask me if I needed help???? NOPE!!! A girl came and gave a order to a guy from the back and walked away.... didn't ask if anyone else needed to pickup. The wings were dry and over cooked, no matter how much sauce you try to drown them in. Fries seemed like they were never hot and tasteless. It's been a while since I ordered from them so I had hoped they improved. I was sadly mistaken. read more

Made reservation through Open Table for this evening. Upon arrival I was informed that they stopped taking reservation in 2018. Open Table has multiple BWW locations on their website and all are offering reservations. Unacceptable. read more

Figured the reviews about this location couldn't be true .. til I came here !!... at the bar for UFC, drinks taking 20'minutes each to come after ice is completely melted .. all my wings came out on the same tray with no markers (4 kinds) I have no idea which one is which .. this is by far the worst B dubs I have ever been to , the manager needs to fire his/her self! read more

Buffalo Wild Wings - None of my drinks clears and no napkins under drinks , table is a mess .. - American Near Me - Canton, Michigan

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My good friends and I decided we would dine out at Buffalo Wild Wings tonight, after a long 3 hour practice in the heat, to relax and get some protein. We were greeted at the door with a dirty look by a server named Juju. Not only this, but when we were figuring out how many people were coming, she stormed away from us and shouted "I cant do this". Wow. Talk about customer service. Im appalled at the way we were treated. read more

DO NOT ORDER FROM THE BUFFALO WILD WINGS APP. Go inside and make them look you in the eyes. whatever delivery service this location uses is terrible. food was ice cold, took 2 hours to get here, boxes look like they had been opened, how else could there be more sauce on the outside of the box than on the actual chicken wings. This is a warning to anyone who respects their own time. read more

I love Buffalo Wild Wings. I can eat here everyday, but my experience this time was so horrible. And I'm usually one to never complain. But first I asked for well done wings they didn't do that okay fine then I asked for extra wet wings they seemed dryer then usually. But alright next I ask for chicken!!! Idk what this is but it's not it something with scales popped out while I was eating it. I was so disgusted to a point I threw up. Never will go to this location again. Oh and also the wedges was burnt read more

Buffalo Wild Wings - 6 Piece Traditional Wings - American Near Me - Canton, Michigan

$0.50 boneless wing Thursdays can't be beat! Staff is friendly, the rest is pretty much standard for any BWW. Beats the pants off Hooters any day. read more

Ordered a carry out order. Wing seemed like they had been sitting out for hours. On top of that they forgot our queso. We paid $10 for it not to even come. There was hardly any sauce on the wings. read more

Buffalo Wild Wings - How all the wings looked. No sauce - American Near Me - Canton, Michigan

I have been to many buffalo wild wings across the nation and this location by far is the least organized and poorly run location. You have wait to be seated at tye bar and we came on a Saturday night and noticed roughly 8 tables that were unoccupied and uncleaned. It took over 35 minutes for the staff to clean a table for us and nobody was on the wairing list in front of us. Our sever came about 25 minutes later and then we saw her 1 hour later.... I will never return to this location again. The "game changer" beer is phenomenal and unfortunately we were so disappointed in the staff and management that we went across the street to enjoy a drink and some food at Tilted Kilt. After reading prior reviews I have noticed a trend in the long wait times and poorly run management of this particular location. I would not recommend this location to anyone! read more

Buffalo Wild Wings - Game changer! Lives up to the name! - American Near Me - Canton, Michigan

Typically I would never write a review for a franchise, however I felt obligated to do so after the exceptional service I received today. Jerry was my server today and was on top of it the entire time I don't think my drink was empty once during my meal. The kitchen was also Moving at an extremely fast pace our appetizer reach the table within minutes of ordering only to have our meal follow up with that shortly after. I am thoroughly impressed with the work that was done today! Great job! read more

As several of the previous reviewers had said, It's poor management. I placed an order online that was supposed to be available at 3pm on a Sunday afternoon. I showed up at 3pm and waited for a solid 20 minutes just to get to the counter, much less picking up my food. It amazes me how there were several servers who had walked past me, and several more had just come out of the kitchen, and no one knows how to work the register so people can actually pick up their food, especially when I've already prepaid since I ordered online??? Mind = blown. When I did finally get up to the counter, I said to the team member handling the takeout counter, I'm surprised they (management) didn't put someone else up front to help you out. I can tell I had hit a nerve because her face turned sour and just stopped talking completely. She had regained composure when she handed me the receipt to sign and to show me the order was correct. Other than that, our conversation didn't get to go beyond why does your management suck? Even though the food is sitting in the warming oven, it still doesn't compare to food that can be picked up on time. I can understand carryover heat between the time I pick up my order and the time I get home because they can't control that, but the fact I had ordered a burger and it was sitting in a warming oven for an additional 20 minutes (before the time it takes to get home) meant that even though I ordered my burger medium rare, it basically became well done. I will never know whether they followed through with my request or not, all because of incompetent management. I think this manager needs to run the whole take out counter all by himself for a weekend just to see how much it sucks for the person that was holding down the fort by herself today. Poor thing. read more

Ordered a takeout order tonight and they are so stingy with their portions. Got a half order of fries, the smallest ranch for a lot of wings.. fries were SUPER salty and old.. just nasty. Also ordered the chip trio and they give a handful of chips for three containers of dipping stuff (salsa, queso, and guac) not too mention the containers weren't even full. Such a rip off. I've never had problems w them before but I will not be ordering takeout from here again. read more

I decided to try and order wings on New Year's Eve, after calling several times I finally got through. After requesting to order take out, the woman on the other end politely informed me that the wait time would be 2.5-3 hours. She kindly apologized and I made the decision to go the next day. When I arrived, the parking lot was packed and I was a little nervous that the place would be packed and it was. The hostess was slow to seat me but sat me in a booth as I requested. I only waited a short time before my server arrived, Rosie. Despite how many people she was serving, she was always pleasant, prompt with food and drink and made me happy that I chose to go enjoy wings. read more

The wings and sides are always good here. Always get good service, and it's one of the few places I can get a mojito so I appreciate that as well. read more

The manager is inept. He partners with a delivery service who's unable to meet the demand and then screams at his customers claiming it's not his fault. Food was over an hour late and i was simply calling for a refund yet the manager felt the need to yell and treat me poorly. Won't be visiting this store again. read more

I go to this BWW almost every Friday. The service is solid. Aaron, Rachael, and Janelle (not sure on the spellings there...) are great bartenders. The kitchen is frustratingly inconsistent. I know that BWW moved to doing wings by weight, but it's obvious that the kitchen here isn't weighing their wings. They just give you 10 wings for a small order...regardless of size/weight. Sometimes they're pretty large wings. Sometimes (like last night) they're dinky. BWW is overpriced as it is, so it's quite annoying when you fall on the short end of the deal. I don't mind ordering more if I know that I need more, but sometimes I'm stuffed after 10 wings and sometimes I feel like I need at least another 5 wings dependent on the size. I've had my order take upwards of 40 minutes on a Friday. Usually I don't mind because I'm rarely in a rush. The worst is when you know that your wings have been dying in the window because after 40 minutes, they come out cold. It's happened more than once. They're quick to comp the order, so I appreciate that, but it just gets frustrating. Am I going to stop coming? No. They've got me over a barrel in that aspect. It's been 4 years since my last review and BWW as a whole has lost a bit of luster in my eyes, so I felt like I had to drop the rating accordingly. read more

Usually decent wings, great bartenders! Kitchen consistency could be way better! This particular kitchen is probably the worst in the chain (and we've been to a lot of them across the country). read more

Of all the places I decided to choose Buffalo Wild Wings for dinner and I'm so glad I did. This place rocks! The customer service here is amazing so I would come here again just for that - Jayden is the bomb! Of course I love wings and love their nachos - so why not come here again and again and again. Seriously the customer service is amazing. Wish we had more of similar service in other restaurants. read more

Buffalo Wild Wings - American Near Me - Canton, Michigan

I've always liked Buffalo wild wings but the service here was absolutely horrible. The food was Luke warm. No one working there seemed too interested to help the customers. read more

I hate to do this to B-Dubs but the service is terrible. I've been here multiple times thinking it's just an off day, but nothing changes. The staff just hangs by each other and talks and texts. You'd be lucky to see the person that waited on you. I just don't feel cared for when I come here... read more

My fiancé and I ordered food to be picked up the night of the super bowl. Upon coming home to open our food, I ordered 10 traditional garlic parmesan and fries - I received only 7 wings. My fiancé ordered 10 boneless mild and fries. He only received 5. I called to complain and speak to a manager. The manager came on the phone after 15 minutes of waiting to speak to someone and took down my information and said he'd be sending a "gift card" out. We never heard back or got anything and never even got an offer for us to have our food remade and come back to get it. This is quite insane considering we payed more than 30 for our meals and didn't even receive what we asked for. Definitely wouldn't recommend based on wasting our money and not getting what we ordered. read more

Small wings place has really gone down hill no meat on the bones Does your wings come from pigeons? Will not be back only nice thing was a lot of TV's and beer read more

OK, it's a chain and I feel guilty for even reviewing it. That being said... I went in with a friend and got an order of a dozen boneless in classic buffalo with fries. She ordered the mango habanero boneless which was a bit sweet for my taste personally (they were pretty warm though!). The "wings" came and they were good, if not a bit too on the vinegar tasting side. I ate about half and saved the rest for leftovers later. The fries were pretty basic, nothing noteworthy. Service was OK, but not outstanding. There was a State game wrapping up and it was extremely loud, but that's understandable. Major turn offs for me were the fact that you had to pay for blue cheese or ranch dressing, and even for celery! Are you kidding me??? The cost of the wings & drinks don't cover that? Two days later I went to another chain nearby "in the neighborhood" if you get my drift, and I got an order of boneless wings and a side of fries for substantially less, and guess what? FREE dressing & celery. Imagine that! From now on, I'll take advantage of the wings elsewhere I do believe. read more

I have been a huge fan of Buffalo Wild Wings for years. Since there are no locations nearby, I actively seek them out when on the road. (On this particular adventure I was making a secret-squirrel trip down Ford Road through Canton trying to escape the Michigan-Ohio State crowd. And then I saw the sign...) Sadly, my love for their food is a double-edged sword. (Triple-edged if you look at my gut.) Almost every BW3 dining experience suffers from some major flaw. The wings will be overcooked. Or undersauced. Mozzarella sticks will still be hard in the middle, or just downright empty tubes because all the cheese melted out. Not at this location! Absolutely every aspect of the meal, from being greeted at the door through service and quality of the food was on point. Our server was Hillary and she had obviously mastered the art of being both welcoming and businesslike in the packed environment of 630 PM on a football Saturday. She provided attentive service, faster than fast delivery, and a smile throughout. If I was the CEO of Buffalo Wild Wings I would put Hillary on the corporate training staff at a high 5 figure salary pronto. The food was impeccable. Perfect apps, perfect wings. That's all I ask for. Do what you advertise and do it right. THIS Buffalo Wild Wings does it RIGHT. I left Hillary with a 50% tip. Her and the entire staff that evening earned it. read more

Ok...so my daughter and her boyfriend told me /us that they just get some of the boneless BBQ wings "to go" with some Ranch dressing to dip and they take it back to her apartment and enjoy it as a small meal/snack while watching the tube. I had tried the one in Novi, MI a few years ago and wasn't impressed, but they have been around a lot longer now and I figured it was time to give them another chance. Besides, they have the boneless wings now and not just those kid with nothing on the bone except a tiny bite or two. We walked in and went to the "take out" counter to order. The place was pretty empty and there were two, if not more, young people at "take out" just standing around and talking with each other. They totally ignored us for ...oh.....ummm.....let's say about 10-15 minutes total!! Yes, it's true, can you believe that ? We tried to get their attention but they were too busy talking about what they were "gonna do" over the weekend. We almost left, but we really were in the mood to try this place and we wanted some of the boneless wings. So....finally someone decided to take our order and it was something around almost $4.00 for what they call a "large fries"!!!??? I questioned the young man before we left, to make sure that's what we got and he took a double look and told me that it was in fact the large "to go" fries! So....we took everything and went home. I just have to say that I was not impressed with the staff, the atmosphere or the food. I would say, the food least of all. It was something you might taste if you got some wings out of your freezer section from the grocery store! They were not very warm or not hot at all, as far as temperature goes. We had to even stick them in our microwave for a few seconds, before we could eat them. This place will not get our money or attention again. Sorry, I know or knew not to expect too much. I knew it was just a "to go" wings sort of place but please...they could do better, much better! Hot food would be a nice place to start. Employees that don't stand around and talk to each other and ignore the customers would be nice also. read more

Our server last night sucked!!! We would say thank you, she wouldn't reply, we said it multiple times. She took forever to write our order. She didn't wait for us to even order an appetizer. I don't want to say her name, but the management there need to work on their servers. I won't be coming back anytime soon. Good job management, I blame you for the hiring. read more

Zero stars if I could: -One hour wait with open tables all around -Over an hour to get our food, 30 minutes to get our drinks -Employees standing around -Food was cold, wrong orders -Dom, the waiter, never gave us napkins or silverware or checked on us, we had to flag him down. -The place was filthy -There were two chicken breast under my fries, no joke... I'll never eat there again. -They were cleaning off tables in the dining area with black trash bags -They reduced our bill, but honestly it was the worst experience I've ever had at a restaurant. read more

I've been to this location a few times over the two years I've lived in the area and every time it's a disappointment. So finally I can write a good review since I just went this evening. It took 25 minutes to get seated after we were told 15. We looked at the menu while we waited and ordered immediately. My initial impression? The menu and table were covered in a sticky layer - thank God for the provided wet naps. It still took 35 minutes to get our food.. They aren't that busy making food in the kitchen to where it should take that long - most of the food is fried which equals little prep time. There was empty tables around and we still got the "we're very busy" line. By the time the food did come I thought it would be piping hot and delicious. Nope. The fries were stale, the burger overdone, & the wings were lacking sauce. At least she kept my drink full. read more

Tried to call in multiple times for a takeout order with no answer. Come in to make an order and the employee says "one second, let me get these orders." Proceeded to take three phone calls as I'm sitting there waiting. Terrible. read more

Great if you like to wait an hour for your food. I especially like how the waitress brings out the appetizer with both our entree's and the appetizer was cold. What does that tell you? read more

Last couple visits, had a waitress that came from another BWW restaurant, slow service, took an hour to get food for dinner; and just now waited 45 minutes for a fast break lunch (supposed to be 15 minutes.) At 45 minutes she told us the kitchen lost our food, but she found it; the food was cold so they were remaking it. We left without lunch because my husband had a meeting in 15 minutes... probably not going back... Pretty sure this is isolated to this waitress though; we usually don't have service this bad here. She is shortish in height, and has very short, dark, very curly hair. You may want to steer clear of her if you go here... read more