This review is extremely diplomatic but I'm still gonna include the ugly bits When we pulled up for our pre-order multiple workers were outside going between the "hemp" shop and the store. 2 stayed outside. When we walked in, the smell of wings was competing with the smell of weed. Nearly 50/50: The workers were exceedingly nice to us and the food was hot so it seemed they had prepared it for the appropriate time rather than just making it and not caring. To be honest, it was one of the best Wingstop experiences we've had so the negatives don't really matter to me. read more

HORRIBLE CATERING SERVICE!!! Bought 150 wings for a birthday party... 50 buffalo and 100 honey barbecue and got 50 buffalo and 100 DRY WINGS!!! So wrong and we called to complain and see what we could do because we live 1.5 hours away and they kept asking one question then putting us on hold them said we could talk to the FEMALE GM. They put us on the phone with a GUY pretending to be a WOMAN!! How disrespectful they were! And didn't even ask to compensate us AT ALL!! -10/10 for service and food!!! Do not get them to cater!! If you need to talk to someone call corporate!!! read more

Love BWW but gotta keep it real.. took forever, fries were cold, took forever to get food and refills. When we sat down we noticed not a single other table had food. I will always go to BWW bc of the sports and the wings are still good but it's gone way downhill read more

Today we ordered 150 wings for a party. We live exactly 1 hour and 23 mins away. Our wings had absolutely no flavor at all! 50 of the wings was correct and 100 of them wasn't. We contacted hixson location was left on hold for many minutes and was also given a call with a random who decided to act like a female knowing he was male. We also tried to speak to the manager and was told she couldn't speak. read more

It BWs how can it be wrong. Well the fries and wings lacked. But it's a good ole faithful spot

It's a Sunday it's going to busy, we knew that coming into this. On top of it is a Football Sunday. But by the time all this happened the place was practically clearing out. I had high hopes being my first time ever at a Buffalo Wild Wings. Start time 2:00pm It was about a 15-20 minute wait to be seated, fine. We asked for a booth and the host refused to give us one due to our son's car seat ( he didn't want it to touch his precious booth) So then we asked to be sat outside on the patio as there was less people and I could just set the car seat next to me. The host also had an issue with even looking to if there was seats out on the empty patio ‍ After being seated on the patio with a car seat sling (which was nice) we waited another 20-25 minutes before even being acknowledged for a drink order. We ordered the drinks and preceded to wait another 10 minutes for two beers and two waters. We had been there for at least an hour and not even placed our food ordered. We thought about getting up and just leaving before receiving the drinks. But they came and we place an order, and waited another 30 minutes .... The food was just mediocre... the Nashville hit was drenched in ranch ... fries were cold upon receiving. He said his burger was semi okay... was so cooked it was kinda hard to eat, tots were at-least hot. During our meal the waitress came back to check (our food was practically gone) she grabbed my husband's drink (half full) and took off with it to come back with a full cup .... At least she had the courtesy of that ... she never gave us napkins or ketchup, no silverware - never came by to ask - she wasn't even the one who brought the food. After our meal was finished we waited easily another 25-30 minutes just to get the bill.... She took it back to apply a discount and didn't take the card with her.... It's been another 20 minutes... she finally took the card and at least it was less than 5 minutes. The bathrooms were relatively clean.... We won't be back. And my advice don't go here if you aren't a Sunday regular ... cuz it seems if you aren't you don't matter. I say this after observing a table next to us that seemed to be regulars and the waitress was on top of her game and theirs.... Maybe it's the different in waitresses. And just incase the manager of the place reads these. Your server Chelsey needs more training or something. We left at close to 4pm. There's no reason we should have been here this long. read more

never was offered a refill, sit 30 minutes waiting on check until i finally got up and asked for it myself. would never suggest this buffalo wild wings to anyone read more

We haven't been to BWW in forever ,went yesterday and had the best service and the best burger we have had in awhile!

We waited at the hostess stand for 5-10 minutes and no one ever showed up. So we found ourselves a high top table in the bar area. This place is definitely loud on college gameday. Not the place you want to be if you get headaches easily. Service was pretty slow, especially to get our check at the end. Most tables were full but there wasn't people out the door. They should be well staffed on a game day especially when they have drink specials that day. read more

Buffalo Wild Wings - Large boneless wings. 20 wings. We picked 3 flavors - Chicken Wings Near Me - Hixson, Tennessee

Gone WAY downhill. Nobody to greet us. The bartender was the server in half the restaurant. All 4 tables kept looking around for where she was when needed something. We ordered a margarita with Grand Marnier (tried to order a cadillac margarita but she didn't know what that was). She brought us a drink with triple sec, grand Marnier & sour mix! NO TEQUILA (Why would anyone want a drink with 2 different kinds of Orange Liquer???!!! ) She said she couldn't remake but could charge us for a shot of tequila. Food was slow getting out. My Cobb Salad didn't have the hardboiled eggs on it & sure didn't look very appetizing (tasted okay though). Hubby said the wings at our small town restaurant were better than theirs. And why do they serve the fries on a large, rectangular platter if not filling up? Small layer on left side. Then had to ask again for water. She forgot l. And went to bar to pay. read more

Buffalo Wild Wings - "Cobb salad" without egg? - Chicken Wings Near Me - Hixson, Tennessee

See all

Wings were so dry didn't even look like they put any sauce on them so we decided to call and see what we could do.Because it was for a birthday party and we live an hour and a half away.They started asking us the same question and then putting us on hold we were on the phone for at least 30 minutes.We are at a birthday party we should not have to call and be play games with. Even after all this we wanted to talk to the general manager and they put us on the phone with a guy pretending to be a girl and then gave us a bs email where they wanted us to email then a picture we also asked for corporates number and they keep ignoring us this is the worst customer service we have ever dealt with we will not be back!! read more

So today I wanted a salad. I love BW3, and its close to my job so why not. I order Fried Pickles of which came out super fast. Upon review of them, they were a little bit crispier than normal. Not going to complain. I ate them. Then I got my salad which didn't look like a Ceasar Salad at all except for the grated Cheese. It was ok. I ate it all as well. Usually I would give my salads for BW3 a 5 star, but it just wasn't up to par today. My bartender was great, and the service. read more

Buffalo Wild Wings - Fried Pickles - Chicken Wings Near Me - Hixson, Tennessee

See all

Absolute worst service we've ever had. The waitress passed by us 12 times without asking us a single question. When she finally passed by to ask us for our drinks she was looking around and not even paying attention to us. We ordered the soda and then proceeded to wait 20 minutes seeing her walk by other tables to take orders and completely forgetting we were there. NEVER COMING BACK HERE AGAIN. SO RUDE !!!! read more

I really don't know why it's rated 2 stars this place is litterally the best the staff isn't mean idk why everyone says that the wings are amazing and if anything it's too noisy but what else can you expect from a sports bar I FREAKING LOVE BUFFALO WILD WINGS!!! read more

The service sucked we saw Noah for like three times waited 37 minutes on the bill he kept going to his friends at a different table helping them out greatly after I went to the front to get the check they denied me getting a check and after complaining again I finally was able to pay. I usually always have three great ladies named Jennifer, and Morgan, Heather but tonight was really bad. read more

Do you have a customer service policy? If so please explain. My experience is, take it and shut up. Staff is confrontational. Not returning anytime soon. read more

The food here is always very good. The restaurant is normally quite clean. The staff always appear to be hustling from one place to another. The attention to detail in orders can leave something to be desired, but overall it's good. read more

Buffalo Wild Wings - Chicken Wings Near Me - Hixson, Tennessee

World's best wings! All of the sauces are amazing! I usually get takeout, but eating in is always a great option with so many craft beers to choose from. read more

Went to celebrate my niece birthday and waited 20 minutes and no server came around to take our drink order. And we asked someone about getting our drink order and was told to hold on and the dude just went and didn't bother getting someone to take our order. There were servers just standing around and it was not even busy. read more

Watched week17 of nfl. Lots of tvs! Yeah. Decent prices on beer pitchers for game day. Waitress was prompt and courteous. For a place with wings in the name the wings were not good. 3rd straight time. Heavily overcooked or left Uber a lamp. read more

ordered 150 wings for a birthday party 90% had zero sauce on them. when called about it had a guy acting like the manager with a female voice, read more

Our server was very attentive. Food came out in a timely fashion and was hot and DELICIOUS! Thanks!

we love BWW and the cashier Cherre was so friendly. she was quick getting our to go orders and everything we ordered was correct and tasted great. read more

Went here on a Friday night with some friends and the service was absolutely horrible and are waitress was extremely rude. We waited over 45 minutes for some cheese sticks that never came so we finally canceled them and when we asked for are check we waited another 25mins and finally got up and started looking for the manager and are waitress came running up to us with are check finally. My wife had to get up and go to the bar to get my daughters drink refilled and apparently they were rude to my wife about it. I will not be back here. read more

I ordered a grilled chicken salad to go, brought it home, and was instantly disappointed. 4/5 very small dice size bits of chicken, maybe 1 small pinch of Parmesan cheese, and a huge helping of head lettuce? For $10? Ridiculous! The manager or the owner of this establishment should go next-door to Chick-fil-A and see what a customer gets on a grilled chicken salad! This was my first ever visit to Buffalo Wild Wings, it was pretty bad and I will never return. read more

Me and a couple friends came to eat an HOUR before closing and our server, ashley, was amazing. She had a great attitude despite how late it was and how the other customers were treating her. we will be back just for her. GET HER A RAISE ! read more

For me, it's pretty consistent decent wings. I've had to send a couple back that seemed a bit undercooked to me. For the most part, I like grabbing a beer and wings here. Many times they are a bit slow on taking your orders and getting the food to you. They could use some work here. I'll keep coming back and you should try it too. read more

See all

Heather was our server and made the meal better then it could have been. She was friendly and timely. She bought drinks out promptly and helped me get my custom order across well. (It was confusing, even for me. I wanted a multitude of wings made a certain way for the special price they were. I did not phrase it well so she helped me and understood). She had outstanding customer service. The wings were wonderful and extra wet, just the way I ordered them. My son enjoyed the celery along with the wings and fantastic house made ranch sauce. The price, being we got on the boneless wings on Boneless Wing Thursday, was extremely better then if we had came in the evening. I will certainly return for lunch again. read more

Buffalo Wild Wings - Blue Moon with orange - Chicken Wings Near Me - Hixson, Tennessee

We found ourselves in Hixson near Buffalo Wild Wings after running some errands. We were hungry, but weren't really in the mood for wings. I know, I can't believe I wasn't in the mood for wings, is there even such a thing? But we went in anyway, figuring we'd find something, and if not, wings would be still be good. Luckily there was lots to choose from besides wings! I actually had a hard time deciding. I finally settled on the Chicken Buffalitos and my husband chose the black and blue burger. Our food arrived fairly quickly. My Chicken Buffalitos were perfect. It was two good sized flour tortillas filed with diced grilled chicken, lettuce, house made pico de gallo, with a little sour cream and a little cheese. It was very light and tasty. Not too much cheese or sour cream, everything was well balanced. I ordered the medium sauce with it and it added just the right amount of heat. It was served with tortilla chips and salsa. My husband's black and blue burger looked amazing. He said that the flavors were great. it was messy, like all good burgers should be! Our server, Kayla, was very attentive. She kept our waters filled and checked back with us frequently. So, even though you might not be in the mood for wings, you can still find lots of options! Also, if you run out of things to talk about, there are 20 or so televisions that you can watch! read more

Buffalo Wild Wings - Chicken Buffalitos - Chicken Wings Near Me - Hixson, Tennessee

See all

I probably won't go here again. Restaurants like this are why I avoid chain restaurants. Little was late and the local mom and pop restaurants were closed. So, I thought I'd give the B-Dubs a chance. The food was decent and it's recognized. You know what you're going to get and there's comfort in that. But chain restaurants rest on those laurels. I'm finding more and more that while the food remains consistent, the level of service plummets. That's what happened here.. I was greeted a the door by the hostess... wearing a mask, but all of her nose and much of her mouth exposed. The look on here face said, "my job sucks, please make my time here pass." She seated me in the dinning area then, instead of returning to her place at the front she sat down in the booth next to me. Not sure why. It just looked really unprofessional. After about a minute she be-bopped off to some where else. If another guest had arrived at the door, she would not have been there for a bit. No one sanitized that table either, after her "rest", but they sure seated a family there a few minutes later. So, by now, COVID protocols are clearly not a priority here. My server was OK. He told me he was on his second day as a server. Cool, I wished him luck and, all in all, he did a good job of delivering food and checking on me and the other diners. Not great, but good. Where he lost points was in between checks, he'd head over to a corner booth in the dining area. Seated there were two young employees (wearing Buffalo Wild Wings t-shirts just like all of the servers) chugging beers. Not cool. If you are off duty, change your clothes. You don't hang out at your work establishment in uniform and drink beer. My server would hang out there and play what we used to call "grab ass" with the three folks sitting there. By now the hostess was joining them at the table. There was another girl there, too, feet up on the chair cuddled up, on her phone. It looked like a scene from Romper Room. It just did not look good. I saw a few other servers working hard. No joking, working quickly to take care of diners. If I had had one of those folks, I'd probably give a better rating. Here is why I'm not giving a good rating... I never saw a manager! Everything that was going wrong here was due to poor management. I've worked a variety of jobs and have experience in the service industry. Heck, I teach management classes. Managment handles things like this. It did not happen here. If you own this establishment, consider hiring some new managers. The servers, with proper management, are salvageable. Do it quick, though. Bottom line, food was expectantly adequate. Service and professionalism of four of your staff members leaves much to be desired. I will, once again put a plug in for the "mom and pops" restaurants. They don't rely on the national recognition. They better have great food and great service or they'll fail. That's where I'll continue to go. B-Dubs just gave me one more reason. read more

While there's no argument that Buffalo wild wings is very popular. And if you're a sports person at all you've been the one I'm sure. It is in the Walmart Shopping center so plenty of off street parking. I went there for lunch today around noon and not crowded at all. They have a lunch special for $6.99 or $7.99 which includes and entree and a side. Service was okay and I counted the number of TVs in the restaurant area and there was 17 so if you're really into sports and you have no life this could be a great place to go. I ordered the naked tenders which I thought meant they came without sauce but it really meant they are grilled. I would not have known that. I also ordered a cup of coffee which took about 10 minutes to get because they had to make it. When I asked for a refill they must've made the coffee in the Keurig because I think they used the same K-Cup for the second cup of coffee because it was basically water. I decided not to complain and just got my bill. Oh yeah apparently if you order your lunch and it doesn't come within 15 minutes it's free. Bottom line it's a typical sports bar with a large restaurant and a large bar with hightop tables with numerous TVs large and small. The food is typical bar food and they have draft beer (+1). The service was okay and it's a typical Buffalo wild wings and I give it a good solid 3+. read more

Wings are soggy. The food here is Inedible. Flavors are just ok. I don't understand how they are still in business

Love them wangs! Honestly, as many times as we've visited this restaurant, the wings have always been perfect. I can't remember a time when we have been dissatisfied. Love my B-dubs. read more

It's Buffalo Wild Wings. It's good. Lots of wing sauces, decent beer selection, slightly overpriced. Friendly wait staff/bar tenders, noisy as Hell, full of TV's...all-in-all the same pretty much anywhere. You can't really go wrong, but it probably wont blow your socks off either. Some of the beat wings in Chattanooga, which is a condemnation of how bad wings in Chattanooga typically are, not high praise of BW's wings. read more

First and last time at this location. Hubby's wings dried out and over-soaked in sauce. My naked tenders over-seasoned and "extra crispy" fries were barely warm. Side order ($6!) of onion rings straight out of a frozen bag and ultra greasy. Service was subpar to boot. Only good thing was that the Vols were winning! read more

Service here is horrible. The staff is rude and talks about customers where they can hear. They prefer fighting amongst themselves rather than assisting customers. Don't know how the food is - we left due to the people working there. read more

Mom wanted a beer and something to snack on on Mother's day while we were out and about. I took her to BWW at her request. We ordered the garlic mushrooms (one of the suggestions from the bartender and featured on the specials menu) to munch on. We got 12 mushrooms (4 were so small they could have been counted as 1) for $5.49. When I mentioned the portion size for the price to the bartender, she looked in the basket, wrinkled her nose a bit and mumbled something under her breath. I wish I could post the picture I took of this tiny portion on here! What a disappointment. Never going back again. read more

Buffalo Wild Wings - This is the garlic mushrooms we got for $5.49. When I voiced my unhappiness about the portion, I got ignored. - Chicken Wings Near Me - Hixson, Tennessee

Horrible customer service. Placed order around 5pm. Surprised when I asked for 6pm pickup that they said would be ready at 6:30 given it is Super Bowl time. I thought might be later and I was not going to submit order. If you can not fulfill order in time don't be greedy and accept it. My husband finally left at 7:30ish without food or apology. Problem was no process. They did not even have our order but my husband had receipt I gave him. Close to 100 people waiting. Manager came out and when asked by someone where order was he just shrugged and said would come out when ready. No customer service at all. I paid with American Express and will freeze payment as soon as posted. Obvious when business just cares about your money. read more

Service was horrible. The waitress was not wearing a face mask during the 3 hours we spent there. She took our drink order and took 20 minutes to get them. Then waited another 15-20 for her to take our order. We had a few more friends that showed up and it took well over half an hour for her to even recognize they were there. Said she would be back to take there order. She forgot. Trust me I did not want to spend 3 hours waiting on a waitress to remember to serve us. read more

Left my card there one night at the bar and called back today to make sure they had it so I can pick it up, they said they would ask the manager and give me a call back. After waiting over an hour I called back and asked if they found it and she said "let me go find the manager and ask" then proceeded to say the card was not there, asked me where I was sitting, and I said at the bar, she then asked me with attitude "what part of the bar" I said I was sitting AT the bar. She said "you were sitting at the actual bar?" I said yes. She said yeah we don't have your card it's not here. So my boyfriend was already on the way to pick it up and got there right as we got off the phone and asked if she had my card then proceeded to have attitude with him saying "we JUST told her we do not have her card we literally just got off the phone with her 5 minutes ago" all I can say is I'm extremely pissed off at the disrespect the Thursday morning bar tender put out. I know for an absolute FACT my card is behind the bar just no one wants to put in the effort to look. I don't typically write reviews but don't fw my money and catch an attitude when I'm just tryin to get my stuff. Someone needs an attitude adjustment read more