Ken D.

There are just some places that are always a safe bet and of course Buona is one of them! So much so that my mother in law requested it for mothers day. And that is saying something as she is really picky! HA! This is our first time at this location and it looks to be rather new? Very nice inside and out. Inside is nice and modern/touristy. I was surprised going through the menu to find an item I had never noticed before, the Big Joey's Beef. Not sure how I could have missed it but I ordered this one for myself. I am sure glad that I did as it was amazing! Slow-roasted Italian beef, spiced just right layered on fresh Italian bread. Topped with Hot Giardiniera, sweet bell peppers, and melted mozzarella. Its pricy, $12.49 but is also really good. I loved it. The rest of the fam got regular Italian beef sandwiched with sweet peppers. And each got a side of potato salad. My father in law could not stop raving about how good the potato salad was and of course everyone loved their sandwiches. We are all picky about our Italian beef and don't care for any other place that makes it other than Portillo's. Buona's menu is good and I can't wait to return for another item as well. I didn't give 5 stars due to the food not being hot enough and the wait time was far too long, 15 minutes.

Carl D.

We always get our food to go and the orders are always marked correctly. Skinny bread with one each ordered baptized, dipped and dry.. one for each family member. One of my favorites to order for beef.

Niko N.

What is this ? Give people what you charge them for, this was the size of a chip and this is supposed to be Italian ? Hard working people that go to a place to eat want to see there moneys worth

Paula W.

Visited for national beef day, you get 1 regular beef with 1 free topping. I got a regular beef with hot peppers dipped. The beef was good, meat was plentiful, and the peppers were very good. The beef itself was missing flavor it was very plain tasting. A lil dash of seasoning, and it would have been perfect. Also, I ordered online for a 1045 am pickup and even though they were VERY busy, my order was ready at 1045am.

Soleil K.

Brought my dad here for a Father's Day lunch last month after he told me that he really enjoys the food at this establishment. When we arrived, there was a line of cars in the drive thru but we wanted to go inside and sit anyways. We walked right in, no line no crowd and available seating everywhere. After we ordered, we found a booth and sat down. Our food came out within a normal time frame. After I took the first bite of my cheddar and beef croissant sandwich, I could definitely see why people like eating here. The flavor is definitely there and throughout the entire sandwich. My dad got a salad and the classic sandwich and ate it all. It was a really good time. Customer service was nice. The place was clean. Food was scrumptious. And the atmosphere was pleasant. I'm sure we will be back for more soon.

Shirley P.

I came to this Buona on Tuesday after getting my car repaired. I had a promo in the app for a free item, so I figured I'd come try a few things. I placed an order for pickup through the app, and by the time I arrived my food was ready. I was so happy to see that they followed my instructions in the notes for a lettuce bun, and it was so well packaged in a plastic container. I also tried their chicken tenders which came with 6 pieces, and the portions were decent. The chicken was crispy on the outside and soft on the inside, and it's definitely a hidden gem. Most people don't come here for chicken, but I decided why not -- yolo! I'm so glad I tried it. I'm really hoping their Italian Beef menu will be a bit more progressive for those like me who needs to be a on a yeast free diet, hence why I went with a lettuce bun. I'd love to see an Italian Beef bowl, where you can still have all of the shbang without the bread. This location has plenty of free parking on premise, the restaurant was really clean inside and out, and there were plenty of tables and chairs for dining in. The staff were all so friendly, I was greeted right away when I entered, and while I made it to the pickup area another member of the team offered help at the pickup shelves. I'm blown away by the amazing service at a fast food restaurant -- keep it up! I also got really lucky that they weren't super busy yet around 11:30am. Overall, it was a great experience, and I'll definitely be coming back. I do recommend this place to anyone in the area looking for fast food, Italian Beefs etc. They also have several locations across the Chicagoland metro area.

Vincent D.

I have been to Buona's a few times before, but had forgotten to to write a review. Well, today is that day...as my wife or I did not want to cook, we decided on Buona's since it had been a while. This time, though, I ordered online delivery rather than go pick it up as I normally do. I ordered the Cheesy Cheddar Beef, fries, and the Buona Beef Bites. My wife had the Avocado Pepper Jack Burger and some fries, also. We both also ordered a bottle of tea as well. For the food itself, we both felt that there were hits and misses. My wife let me know that her Avocado Pepper Jack Burger was good, but she said the burger could have used more seasoning. For me, the Cheesy Cheddar Beef was good, but I did not ask for it to be 'baptized', as I am not a fan of overly soggy bread. Thus, the sandwich was good, but could have been better because I think the soggy bread overpowered the taste of the beef. Also, there was way more cheese sauce than actual cheese...that ratio needs to be more cheese than sauce. The fries were pretty good, then the Buona Beef Bites were quite addictive. They're pretty much fried rice balls with beef and giardiniera stuffed inside, with marinara dipping sauce. I mean, I almost wish I had a few orders of that instead, they were that good. Finally, we both were disappointed that we received bottles of unsweetened tea...when the menu clearly said bottled tea and did not note that they were unsweetened. There needs to be a clear choice for whether customers want sweet tea or not. Overall, I am not sure that the food warranted the prices...and there are minor improvements that could be made to enhance the customer experience. I like the place, though so I'll likely be back at some point. Food...................................C+ Price...................................B- Ambiance...........................B Customer Service..............B

Morris N.

Clean restaurant inside and out. Good service. They bring the food out to you and clean up the dirty dishes and table when you're done. The food is cook to order so it's always fresh. You can't go wrong with the Italian Beef sandwich or hot dog. They also have other items on the menu such as pizza, salads, etc. They also sell beer.