I have used Sutherland Plumbing for over 12 years now, and the owner, Ti, and his entire team have…read morealways been wonderful. My most recent experience perfectly illustrates why they are my go-to plumbers. Our hot water heater began leaking over the weekend. After I reached out, they were incredibly responsive and managed to send someone out by noon on Monday. Cameron performed the work and did an outstanding job replacing our very old unit. It's such a relief to have a team you can trust for over a decade. They are professional, prompt, and their work is always high-quality. If you're looking for a plumber who is reliable and consistent, I highly recommend Ti and his crew!

Sutherland is a highly professional family business, and they went out of the way to solve my…read moreproblem. The water suddenly stopped running in my house - well, not exactly, it would run for a few seconds and then stop. I asked my neighbors and their water was all running fine. Portland Water Bureau said it wasn't their problem. So I called Sutherland Plumbing randomly, and we did some trouble shooting over the phone. It looked like it may be a VERY expensive issue in the pipe between the house and the street. Ti Sutherland found a time to come by, since this was kind of an emergency since we couldn't shower, and he found the problem in just a couple of minutes. Turned out it was only the HOT water that was being stopped, and it was a janky flood prevention device that had been installed with the water heater. The batteries died and it shut off the flow. Replaced the batteries, and boom! We're all fixed. Ti actually got a big kick out of the whole process. Solving problems is his bag. Highly recommend.

From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a…read moreleaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.

Sean has helped us out twice now. The first time was when we moved into our new home and he…read moresuccessfully cleaned several drains that needed unclogging. Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.

This is the kind of company you recommend to friends! Fast, friendly, efficient, found and fixed…read morethe problems in no time.

Whole heartedly recommend. I have an old house with old pipes. Zak has been out twice in the last…read more15 years to keep the water pressure in my shower up to par. Both times he was super fast, clean, efficient, and just downright pleasant. I'll never call anyone else for plumbing needs.

Several mornings ago my drain fitting in one of my bathrooms failed. After searching on Yelp etc. I…read morecame across this company and thought I'd go with them based on reviews. They committed to a time between 12 noon and 2pm and sure enough the tech showed up. He did a consummate job on replacing the drain. I happened to have the Enviro Tech drain part left over from the faucet installation back in 2007, So that was no problem. I'd definitely recommend and use their services again. :-)

This work occurred over a year ago and we were very worried that we were going to uncover a major…read moreplumbing issue/project that would disrupt our lives. However, Go With The Flow Plumbing arrived on site and fixed the issue really quickly. Expertise is everything. While there, they also addressed an annoying drain issue on my side of the bathroom's double sink. It took them 5 minutes and they didn't charge any extra. I would call them again in a heartbeat.

If you are considering plumbing work or a full home repipe, you can save yourself time and…read moreunnecessary stress by calling Service Plus Plumbing first. Companies do not earn and maintain a near perfect 5.0 rating without consistently delivering exceptional service, integrity, and quality workmanship--and this company exemplifies all three. We recently had our home repiped by Service Plus Plumbing, and the experience exceeded our expectations from start to finish. Landon and his crew were professional, punctual, and consistently courteous. They arrived exactly when scheduled, communicated clearly throughout the entire process, and ensured we understood each step of the project. What could have been a disruptive undertaking was handled with efficiency and care. What truly set them apart was their commitment to going above and beyond. They took the time to answer every question, paid close attention to detail, and demonstrated genuine pride in their work. The craftsmanship was outstanding. Upon completion, they left our home remarkably clean. Aside from the expected wall cutouts--which were outside the scope of their work--you would not have known extensive plumbing work had just been performed. Their respect for our home and property was greatly appreciated. Equally impressive was their pricing. Their quote was beyond competitive, and the final invoice matched the original bid exactly, even though they invested significant time and effort to ensure we were completely satisfied with the finished result.

The plumber, Aleks, came right on time, and did an excellent job installing the water heater. Very…read moresatisfied and highly recommended!

Update: YES, I am a customer! I have a receipt for work done. The automatic response generated 2…read moreseconds after I submitted my review is the same response your company generates for every negative review. What a coincidence that you don't have a record of any of these transactions! Original Review: This company commits legal robbery and piracy. I should have known that a company like this is all about extraction; I should have checked this site for references. When the plumber (employee/franchisee?) got here, he told me the job of unclogging the toilet sewer line would cost $840, guaranteed for six months. I told him no way. He then offered to do it for $500, no guarantee. Stupid me said okay. It literally took him 20 minutes to get his equipment from the van and unclog my toilet! How much he gets and how much the company gets, I don't know. But, don't you miss the days when your plumber was the guy your kids or grandkids kids' went to school with? He lived in your neighborhood, and you saw him regularly at the Boy Scout fundraiser? He was part of your community, and he cared about the people he served. You were also someone who cared about your community and offered your services at a reasonable rate. I want that world back!!! This guy said he just drove all the way from a job in Salem, which is why he was willing to do it for a so-called discount. The story continues. Because the toilet had overflowed, he recommended I get an expert over here to make sure no water had penetrated the walls. The expert comes and tells me I have to tear out my walls and have them "contain the situation" for another $4k. I called my daughter, who works in remediation, and she said I could just make a small opening in the walls, spray some bleach water in there, put a fan on, and let it dry out. I could do all that for about $400! So sad! I should say, however, that the technician, Mag, was friendly and kind, and I don't blame him for how ridiculous this company is.

I was thrilled to call and be told that they were scheduling for a two hour window beginning at…read morethat very moment. Within an hour I received a text saying 'We are running behind schedule for your service call, but you are next in line" etc. etc. It is now two hours past my two hour window and I have received five messages saying the same time. I called the number on their app to cancel and the person who answered the call said. They are really backed up, I can't see them getting to you for 2-6 hours. If you do get on the list with Roto-Rooter spend some time calling other vendors. One who promises tomorrow morning, might just arrive before the Roto-Rooter two hour window.

We only trust this family with our plumbing needs. They're great communicators, understand our…read moreneeds and are right there when we need them. When they're here, they're like family!

Cheerful and helpful. Charlie and team provided quickly installed a toilet flange and toilet…read more Good communications and well priced. I will definitely use them again.