Terrible customer service, came in around 4pm And both employees seem to put out by taking my order and cooking it. They don't even bother to smile or say hi. Definitely won't be back at all. Managed needs to more selective in who the hire. read more

Would have given them five stars if the Dr. Pepper were even half decent. The burger was super, the curly fries crispy and really good. But the DP was a waste of a cup. We Texas gals like our Dr.Pepper sweet and strong. This was weak and watery and has a weird waxy flavor. read more

This was my very 1st visit at this location and it will probably be my last. The guy at the window, Christian, is very rude. He was friendly at all. I wasn't greeted and the tone of his voice was like he didn't want to be there at all. I'm a manager in customer service and I would not have an employee like this corresponding with customers. read more

Get the bacon cheese burger! The fries are delicious. I prefer the Richardson location, off of beltline and 75. I love the fresh veggies that they use, and you can tell their food is made fresh! read more

If you're not too picky about ambiance, decor, and overall aesthetics but want to indulge in a plain ol' good burger, this place is for you. It's basically a small fast food joint (with McDonald's pricing) with great service. The toppings for their burgers are fresh, and the burger itself isn't drowning in oil. I don't usually choose burger joints as meal options, but Burger Street would be on my list if I ever needed a quick burger fix. read more

I actually wanted to try the little place across the street with the high rating but found it closed (only open 12-3 on Sunday). Decided to stop here instead. I didn't expect anything fancy and my expectations were met. I got a regular burger w/LTP, no cheese or onions. It was a pretty good sized burger, but I wasn't loving it after the first two bites. The meat was a little bland. So I, uh, added a little salt and that actually made a big difference! I enjoyed the rest of my burger quite a bit. The toppings were fresh and curly fries were tasty. Doubtful I'd go out of my way to eat here again, but it served me well in a pinch. [Stop #12 in the Great DFW Burger Quest] read more

Great went there Wednesday march 24th at night they cooked my meal well and was polite good job to that crew

This is where you find the best chili cheese burger ever!! I used to come here often when I worked at Academy. Now my breaks aren't long but I still come here when I am not working. How do you not crave the food here! Spicy chicken sandwich is better than the one at chic-fil-a! Best place read more

I feel bad about giving this Burger Street location three stars. I still believe their burger is a four to five stars easily, along with there grilled chicken sandwich which is five stars. My only complaint with this location is that they never get my order right. I travel all the way home to find out that I have cheese on the burger that I requested no cheese on or onions on the burger I requested no onion on... you guys get the picture. read more

Honestly, better than expected. We were in need of a quick spot for lunch between running errands and didn't want the usual fast-food fare. Was surprised to find 4* rating, so we tried it. The burgers were pretty good and service was fast - basically a step above McD's / BK / etc... Notable that they did have a bit of a roof leak in the kitchen from the rain today, but I didn't think that was a reason to knock their review down... read more

Burger street has been my favorite fast food burger in the DFW. I really feel this place is underrated & needs to be marketed better. Big burgers that are big on taste. Made fresh to order! read more

Burger Street - #4 Grilled Chicken - Burgers Near Me - Plano, Texas

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The lady the took my order was rude and kept cutting me off in the middle of my order. I didn't get the cheese on my burger like I had asked instead I got charged again to have them put cheese on it. i ordered a combo meal as well and they didn't give me the combo price they charged it individually Making the food cost more than what I could of ordered it online for. read more

Customer service was okay. The inside looks old and depressing. The ice cream machine was making a humming sound that was piercing my ears. As for the food if you get it to go you should be fine. The chili dog was really good. read more

Burger Street - Very good chili dogs - Burgers Near Me - Plano, Texas

Pretty tasty. Very fast service. Food was hot and good service. Not as cheap as let's say McDonalds or other fast food but much better quality. I will try it again. read more

Yum! It's kind of in a weird area and seems a bit run-down, but this place was great! SO and I had cherry limeades, burgers and curly fries. Specifically, I tried the olive burger and he the deluxe cheeseburger. I like olives and the olive burger comes loaded with them. I probably wouldn't do that every time but it was fun to try. Everything tasted really good. read more

On my journey of finding DFW's best small shop burgers I found this place in Plano. It had good reviews on here so I decided to come down and check out the joint. I'm mildly disappointed the place looks very run down but what matters is not appearances. Do not judge a book by its cover however in this case the contents matched the cover. The drive through speaker is not loud at all and the menu has items taped on...yes taped already not a good sign. I went with the deluxe burger combo with everything because in order for a burger to be the best it must be delicious with every ingredient. The combo ran me around 9 dollars which is a bit excessive for a burger no where near the experience that you'd get from an in and out burger. The buns were too plain nothing special about the burger, no wow factor. The ingredients were perfectly layered on fresh tomato cheese and lettuce with red onion all on top of a semi-arid plain patty.No seasoning tasted just like a salt patty not too greasy but really no great flavor to it I usually prefer to at least have a hint of black pepper. The curly fries that come on the side are terrible I mean terrible fries they are soft hot and crispy but it's like you eat a spoonful of salt per fry couldn't even finish them. This burger experience was a very disappointing one 2 stars is too generous and I can't give a half star. TL;DR: plain burger too expensive crap fries but a one star for not being that bad of a burger. read more

This used to be a pretty good place to get a burger. But the quality has went way down here. Save yourself the headache and just go to in and out. read more

Burger was greasy. Fries were well-seasoned. Order took FOREVER in the drive-thru. Won't try that again.

Decent burger place to grab some burgers. Nothing fancy or frilly. When my son was little, this was the only burger place that he would eat a burger from. So, needless to say, we ate here everytime we were in the area. read more

Delicious burgers and a decent price. A nice variety and even there Cherry Limeade is to die for. They recently remodeled the inside and it looks amazing. Staff has always been great and friendly and in all the years I've been eating here, I don't think they have made a mistake on my order even just one time. Love it. read more

The best Burgers in town, love the number 2 and the hot dogs are also a great choice!!! people are very friendly. Delicious food all the time :) read more

Love the burgers which are made as you request. Best curly fries and you get a little treat after ice cream cone.

This is a very nice place to grab a quick bite. The burgers are good and the fries are delicious! They even offer free ice cream with the purchase of any item. The place isn't the kind of area you would want to stay at and eat though, it's a little run down. read more

Had to work late and needless to say I was craving my favorite Burgher so I rushed to make it here before close... Pulled up at 11:01... decided to pull by the window and give my sad face. To my amazement the manager came over and unlocked the bar from the window and said they were closed but if he could still make what I wanted he would... The fries and DD have never tasted better!!! You want get that kind of customer service at a big chain and we all know it!! Thanks Burgher Street and I didn't catch his name but receipt says Rigo. read more

Burger Street - Burgers Near Me - Plano, Texas

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I haven't been here in quite a while. I rate on the entire experience, not only the food. The food is good enough and the fries are about as good as you'll find. No soggy limp fries here. I do believe my burger was made at the time I ordered it and they fry their fries in small batches so they are hot. The burger patties aren't bad but are thin and get cold quickly - not juicy but almost greasy. I'm okay with the burger, but this is a really expensive meal for what it is. I paid close to $9 - add cheese and it'd be a $10 meal. This was a $6 to $7 meal and I might give 4 stars for that. For $10, the little things count - like a thin, greasy patty. I would have given 3 stars but if I'm paying this price, DON'T WATER DOWN MY DRINK. I know it's tempting to make a little money by skimping on syrup, but I'll buy my next burger elsewhere. read more

Every time I go here, the food and service just keep getting better. Not only is the food delicious, but when you get it, it looks beautiful and appetizing and not like somebody threw it on the floor and gave it to you like a lot of other places. There is also a soft serve ice cream machine so you can get ice cream while you wait and when you are done. It's like heaven on Earth. read more

the new fries they had were not good, they were greasy and just all together disgusting, burgers were okay but mine was overloaded with mayo, in conclusion i will not be going back read more

Simply the best fast food burger there is. How ANYONE can like In-n-Out is beyond me. If they ate at Burger Street, they'd never look back! If you have never been here, you simply must try it. Always made to order, so they're always fresh and hot off the grill. read more

I have been going to this street Burger Street for years. Today was the first time I was very disappointed. It took a while to prepare my hot dog. When they brought it out the hot dog fell out of the bum. I looked and the bum was broken up. I should have sent it back. I had not gone to Burger Street before at night. I will not go back at night. read more

The inside (and outside) of this restaurant creeps me out. I'm not sure what sort of style the place is going for. There's a weird clock outside (3 hours until I get a heart attack from eating too many burgers?). When you walk in there's really no register, but a half door which doubles as a counter I guess. To your right is a lonely, dingy room with a row of tables with wooden benches. The paint is peeling off the ceiling, the mirrors are sort of faded looking, and there's some overly ornate lighting fixtures. Lots of fake plants abound. When I go to a new burger place I always opt for the #1 combo since I figure it'd be the best way to compare it to the numerous other burger joints. The combo was about a buck pricier. So in the end was it better? Not much much. At least not by a dollar. It was just an average sized burger with mayo and ketchup, two rings of somewhat small red onion, lettuce, a few slices of tomato and that was about it. The fries were curly fries. They weren't bad. Crispy on the outside and pretty flavorful. It's just average. read more

I can't speak for their entire menu. And I can't believe I haven't written about them before. But I had had my usual "double double with jalapenos" the other night and it was the very best burger I've ever had in my entire life. Seriously. It was absolutely delicious. I would taste ever single fresh ingredient ensconced, there in. It was SO GOOD, I wrote the number down so I could call them the next day to praise! Tots are good. The deep fried pies are good. Everything ever purchased has been 4 stars or better. GREAT place. Nice, friendly, pretty girl at the window. Who doesn't love that? read more

I have been going to Burger Street since I moved here in the 90's. I don't care how many fancy, souped up burger joints they make NONE beat the taste and service at this joint. Top notch if you want a good burger. Always fresh, always hot. If they had better fries I'd weight 400 lbs read more

Great little fast food burger joint and employees are extremely friendly. Chicken sandwich was huge, fast and delicious!

Best fast food burger you can get. The curly fries are great and so are the shakes. I don't usually do fast food, especially fast food burgers but if I do it's always Burger Street. Their burgers are better than most restaurant burgers! Not gonna lie I've even eaten here two days in a row and there are not many places, including restaurants where I would even consider doing that. If you're looking for fast food that's tasty this is the place to go. read more

My family and I were just looking for a quick bite after shopping all afternoon so we did the drive-thru thing. The hot dogs and burgers were a surprise . . . quite tasty! A few weeks later, we thought we'd try them again, so we went inside this time. The cashier took our order, repeating it to be sure it was right (it was). After a very short wait, our food was ready . . . and again, it was very good. We have been back quite a few times, and have never been disappointed. read more

The food was amazing! I went with the Deluxe Hamburger and my girl had a chili cheese dog 86 the onions so her breath wouldn't stink later. I would have rated the overall experience as 5-stars, except when I received my iced tea it was 95% ice with just a splash of tea. I feel that maybe they might want to clean up the drive-thru crew as well and possibly teach them a lesson on courtesy. read more

Awful, the burger tasted freezer burnt. The fries must have been cooked in 5 day old oil. I won't be going back.

AmAzing burger!! And what even better is the staff is so friendly and polite! It so nice to go somewhere and the staff not giving you attitude because you want to order something! I ordered the number 8 (jr burger!) with tots and a drink. Perfect amount of food for lunch! Oh and if you order inside or dine in there is free ice cream! Thanks Burger street for making my Monday better! read more

I don't know, but I think this may be my favorite fast burger place. I love the deluxe burger, the bacon burger, the olive burger, the junior burger, the fries and the onion rings. I usually drive through. I don't know why, exactly, it's my favorite. The food just tastes good! read more

Expensive, 7 of us ate there it cost $70. I give it 6 stars bc i am so impressed by the customer service! The cashier (cant remember his name) was so professional, friendly and polite. Our huge order comes out perfect and timely. read more