At my age, 72, I have been to many, many different dental offices. Butterfield Dental in Temecula is the most efficient, friendly and caring group that I have experienced. They took extra steps that my previous dental offices did not to ensure I received the best and most thorough treatment possible. They appropriately corrected several oversights that other dentists had made. Besides excellent dental care, the office staff and the dentist are extremely approachable and caring. From my first visit on I have felt like I was "special". How many of your readers can say that about your dentist? If I could add a couple more stars onto their review I would. I highly recommend Butterfield Dental to everyone who is searching for a dental office. read more

I took my eight year old son here for a palate expander after getting a recommendation. Our regular dentist suggested a removable palatial expander that would cost three times as much as as implanted one. Dr. Diep saved us a lot of money on unnecessary dental/ortho work and I'm glad I got a second opinion. Regular follow-ups and my son had his crossbite fixed in 4 months. read more

I've been impressed by this dental group. My boyfriend has unfortunately not taken good care of his teeth throughout his life and in result of doing so, created a BIG problem in his mouth. On occasion he would be in paralyzing pain feeling his nerves constantly shoot pain throughout his jaw and he wouldn't be able to do anything but lay down and wait for it to pass, sometimes lasting days. :( So finally having insurance, one day the pain wasn't going away for a good 3 days and he tapped out by finally calling Butterfield Dental and making an emergency appointment. (He hates the dentist just like many other men out there and hadn't seen a dentist for about 4-5 years) They got him in next day! They spoke with us about payment plans and options of what to do, being very informative of what was needing to be done and what had happened to him. They made him as comfortable as possible by shooting some pain killer in his gums and started working on him right away. They meant business and treated him with sincerity which I am so grateful for. They could see how nervous he was shaking in the chair, conflicted with not looking forward to the dental work pain but looking forward to getting rid of the pain he caused himself at the same time. It's taking about 4 different visits to finish this mess he made but it's getting done RIGHT. Thank you Butterfield Dental! Hopefully this teaches him a lesson. read more

Great office! Friendly staff! Great location!! I highly recommend Butterfield Dental Group!

Wish I would have read the reviews before going here. Staff is friendly however just like a lot of the other reviews say they are very pushy and sales driven. I went in for a basic cleaning and check up and they told me I needed a deep cleaning. They also told me that I needed braces which is hilarious because I had braces when I was younger for four years. Seems like they just do whatever they can to get a dollar. They did a deep cleaning and filled two cavities and after reading some of these reviews I hope the fillings stay in for longer than a year. I'll probably find another dentist. read more

Worst Experience EVER! and I don't usually mind dental work! I told them I understood their recommendations, but only wanted the BASIC cleaning - next thing I know she was shooting me up with novacaine. I was very distressed, and the dentist yelled at me that I was a grown up, not a kid - that this is how the "grown-up" cleanings go. I will be making a full complaint to the ADA. DO NOT GO HERE! read more

Its been a few years since I had dental work done. Immediately upon entry the dental assistants and front desk staff are very welcoming. I had to schedule to seperate appointments to complete my dental work due to the expansiveness of it. Everytime I returned, the staff remembered previous conversations. Which says alot about their patient care. The dentist that performed my services was amazing. I have never had a more pain free dental work. They did a deep clean and laser treatment. After a couple days my gums looked amazing and was no longer bleeding when I brushed or flossed. They also saw my 3 year old son and they treated him so well and made him enjoy his first dental visit. I highly recommend getting treated here. read more

This has been the best experience I've ever had! Hands down will recommend Butterfield Dental Group to family and friends. Thank you !!! read more

I decided to give this dentistry a try after a previous co-worker of mine told me she was working there, thinking that perhaps she could help me put together a package for what I was looking for or needing. Indeed, they were able to work out a reasonable price for my treatment and take care of any discomfort or any problem I may have been dealing with. Lupita at the front desk was very caring and followed up on me to see how I was doing following my procedures; she's AWESOME!! The rest of the staff up front is very welcoming and accommodating. I wasn't happy with the first dentist who worked on me, as if because it almost seemed like she didn't know what she was doing and didn't know how to communicate with her assistant Natalie correctly, but after mentioning this to Lupe, she switched me with their top dentist who operates at all four locations and who I think may also be the owner of the dentistry. The hygienist that they have at this location was also very professional and responsive to any issues prior to completing my deep cleaning. Lastly, there's a staff member that works there to the right of Lupita is absolutely gorgeous, whereas if she wasn't there, I probably would've given the review a 4-star report. And as per requested, I will post a picture of my smile following this review. For those of you reading this review, disregard anything past "deep cleaning" and as for the staff, muchas gracias, and I hope to see you soon! read more

Butterfield Dental Group - General Dentistry Near Me - Temecula, California

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If you want to deal with a passive aggressive crook of a dentist, this is your place. Went in for a few teeth cleanings but before the teeth cleanings, as I'm sitting in the chair, the office manager would present me with an outrageous astronomical bill for "preventative health of your teeth" one bill was out of pocket $8,000. Of course I declined and "The Hack Dr." would storm in and basically brush my teeth for me. F YOU!! read more

I really should have read more reviews before going here. I have never had a cavity in my entire life and they tell me I have 6 and periodontal disease so I need a deep cleaning, scaring me to death. They showed me the estimate and it ended up being double! And now it hasn't even been a year and my fillings popped out or are decaying again, so they said they would fix them free today. Tonight I saw the filling pop out and I can't floss where they filled a tooth! I would never recommend going here! read more

I've decided to give this place another chance after I heard from my neighbor that they have a new Doctor. The entire staffs and Doctor Armani were so nice and helpful, just got my regular cleaning done, everything was made clear and they took care of all the insurance verifications, feels like a total different office that I visited before. I'm very happy with the positive changes they've made at this office, I'll definitely recommend it and already made an appointment for my next regular cleaning for me and my daughters. read more

I don't usually like to go and comment on a medical facility but I feel the need to do so I want to share my experience just like others have. A week ago I went in for my initial exam just a routine visit to get a cleaning and some x-rays done. I knew that I had to have fillings possibly repaired but that's about it well to my disbelief the doctor presented me with a huge list of problems. The doctor claimed that I needed three crowns and I also needed to have a fillings replaced he also mentioned something about beginning stages of periodontal disease. The doctor also recommended that I have a deep cleaning with an antibiotic flush. I seriously was in shoc to hear all this I don't get dental cleanings done every 6 months but I do have them every year and I have never had such a bad report in the past. I decided I wanted to wait on treatment and go home to do a little bit of research and discuss this with my husband. He presented me with a bill for $4,500 and yes that is with dental insurance. When I told the office manager that I needed to go home and discuss this she tried her best to convince me to at least get some minimal work done. She really tried to push me to at least do payment plans. They expressed how important and crucial it was for me to get this work done as soon as possible. Well I felt extremely uncomfortable and felt like it was a business deal I really feel like I was dealing with a salesperson. I went home and called one of my friends that is a dental hygienist I told her about my experience and she also thought it sounded very odd. She recommended that I visit the dentist that she works for in Canyon Lake. I had my exam done yesterday then to my relief I only required to have two fillings redone and one new filling. The doctor did it through exam and a new set of xrays he did not see any periodontal disease or me needing any crowns done. Again I don't usually like to go and say negative things about a medical facility but I do say this to those of you that are considering this dentist or any other dentist please get educated do your research I almost spent $4,500 for something I did not need read more

I would not go here again if my dental life depended on it. People please be aware of this place. You really need to consider second opinions more often. I have a dental background and I have always been very on it with my dental care. This place not only tried to bill my insurance with a different code for an exam to get be to pay a co pay when I never pay a cop at for exams, but also automatically told me I should consider ortho and perio, hahaha I have perfect white clean teeth. Never in my life I have needed that. Plus they came out with a treatment plan for over $1300. That said I needed 6 fillings and a crown. Really!! I go every 6 months to the dentist and I have never needed work like that. I got my half crap cleaning of what they call a cleaning down and when I left I went straight to another dentist that I highly recommended because I have been there many times in the past and they told me I didn't have those fillings present and I didn't need a crown and also I didn't need a special rinse and antibiotics that also was $235. This is crap!! They are fraud and they are doing work on people's mouths that don't even need to be done. People be wee and question yourself first and always get I would not go here again if my dental life depended on it. People please be aware of this place. You really need to consider second opinions more often. I have a dental background and I have always been very on it with my dental care. This place not only tried to bill my insurance with a different code for an exam to get be to pay a co pay when I never pay a cop at for exams, but also automatically told me I should consider ortho and perio, hahaha I have perfect white clean teeth. Never in my life I have needed that. Plus they came out with a treatment plan for over $1300. That said I needed 6 fillings and a crown. Really!! I go every 6 months to the dentist and I have never needed work like that. I got my half crap cleaning of what they call a cleaning done and when I left I went straight to another dentist that I highly recommended because I have been there many times in the past and they told me I didn't have those fillings present and I didn't need a crown and also I didn't need a special rinse and antibiotics that also was $235. This is crap!! They are fraud and they are doing work on people's mouths that don't even need to be done. People be aware and question yourself first and always get second opinions please. These hmo offices are ripping people off big time and they need to be shut down!!!!! second opinions please. These hmo offices are ripping people off big time and they need to be shut down!!!!! read more

Went for my 6 month checkup; the nice lady who cleaned my teeth did an amazing job, but I sadly can't recall her name. The staff is always kind and welcoming; it's always clean inside. I also got my 2 movies tickets by checking in! read more

I wrote a review to get a free gift card. I truthfully thought this was a good dental office, but it is not. Staff is good, everyone's nice...but the quality lacks. They filled every single tooth of mine (which I expected) and pulled 2. now...all the fillings are gone...They have fallen out. I don't think it's even been 2 years and my mouth is worse thanks to them. Because they drilled so much, and now the roots are exposed because the fillings fell out...I'm in a world of trouble. Because of the poor dental work, I now have to choose dentures or caps. read more

What an awesome dental office! Every single person on this staff is super friendly and very efficient--the receptionist, the dental assistants and the actual dentists themselves. They are so understanding about my completely irrational and slightly ridiculous anxiety about the scraper thing they use to clean your teeth (you know, the one that looks like a miniature version of Captain Hook's hand). I'm a total puss every time I go to the dentist, but they didn't make me feel like one. That counts for a lot, in my long book of things that count for a lot. On the actual "dental" side, they are also one of the most high-tech places I've ever visited. You can see all of your x-rays, dental records and everything they're doing on a computer monitor that is right in front of you while you're sitting in the chair. I don't know whether I like this or not, to be honest, but I'm sure it's very helpful to the dentist and dental assistants. The dentist--a lovely woman who has the best chairside manner--even went in there with a little camera about the size and lengh of a toothbrush to take pictures and show me some areas that were problematic. She talked to me at length about how I can take better care of my teeth (like, maybe flossing more than once a year). They even used a laser treatment on my gums. I know that probably sounds invasive, but it was actually really quick and didn't hurt in the least. I have a very low tolerance for pain, so if I tell you it's not painful you can trust me on that. read more

Dr. Tran was very professional, kind, empathetic and patient with my father. He respected and understood my father's needs and wishes and was very sensitive to people's different ethnic and cultural backgrounds. He did a wonderful job and stepped in when the oral surgeon canceled on the last minute. What a wonderful dentist! I wish him many more years of practice. read more

I do not recommend Butterfield dental there not completely honest and try to upsale you. My husband went in with a horrible tooth ache. He came home with a 3,500 dollar bill. Don't go here they will rip you off and not think twice about it. We have insurance and never had to pay out of pocket this amount. If I could rate 0 I would. read more

Let me begin by saying that dentists scare me and I would almost rather sit in a room filled with clowns than get my teeth worked on. Butterfield Dental took some of that fear away. They treated me with care, respect, and we're friendly enough to make me want to come back. Dr. Lee and all of his associates were wonderful and made me feel like I was always a priority. The front office team kept me smiling (even after a root canal) and have always been very caring. Butterfield Dental will be our family dental group from here on out and I would highly recommend them to others. read more

I visited Butterfield dental a couple months ago and I had a really good experience with the receptionist the doctor and the woman who took x-rays.When it came down to cleaning my teeth The lady had very little interaction with me and didn't even floss my teeth at the end of the cleaning. I have to get a root canal done and I'm very worried about it,I started reading the reviews at this place and started getting really worried so I went to another doctor to get a second opinion. when I asked them to Send over my x-rays to this new doctor they sent a screenshot of the x-rays they didn't even give him the PDF file so he can look at each individual x-ray. I feel as if I am allowed to have those x-rays in a PDF since I PAID to get them done!! This place is VERY unprofessional!!! I called you guys twice to get the x-rays sent over to the new doctor in a PDF file and you guys still have not done that! Needless to say STAY AWAY FROM THIS PLACE!! read more

Today was my first time to the dentist in approximately 7 years, so needless to say, I was much more nervous than usual. I recently moved to Temecula so I was looking for a local dentist that I could start going to routinely. Since I lived right down the street, I chose Butterfield Dental Group to start with. As soon as I arrived, I noticed that all of the staff was very friendly and I felt comfortable immediately. After I filled out the new patient paperwork I was seen immediately and throughout the whole appointment I noticed that all of their staff was very efficient, but their efficiency did not cause a lack in their attentiveness or attention to detail. When I asked the Hygienist to go over flossing with me just to make sure I had good technique, she was happy to go through the process with me in detail. Knowing it had been quite some time since my last visit to the dentist, the doctor did a very thorough examination. He checked the overall health of my gums and took pictures of some problem areas (which I had felt prior to my visit) with a toothbrush-size camera and was able to show me on the computer screen right in front of me so I could see exactly what I was feeling. He described what I could do to help the sensitivity and offered to put a desensitizing gel on the area to help. When he prepped the area to apply the desensitizer, he changed his mind and decided it would be best to do a filling, which is a much more permanent and a significantly more economical solution. Prior to my visit today, I expected to be judged because it had been so long since I had been to the dentist, hear about all kinds of work I need to get done and be stuck with a huge bill. All of that could not be further from the actual experience. All of the staff made me feel very comfortable, I was complemented on how I cared for my teeth/mouth/gums, and I had very little out of pocket expense. I feel very blessed to have found my new dentist after only the first visit. The staff made my experience informative, fun and comfortable. They may have actually cured my anxiety about going to the dentist! read more

Awesome!!! Had a outstanding visit at Butterfield Dental Group. Staff hands down the best. Dr. Azari was compassionate , professional. Office utilized my insurance to the fullest. If your looking for a outstanding dental practice go to Butterfield Dental Group. read more

Made it easy and as painless as possible. Came here for a toothache and everything was clear and easy to understand. Easiest dental experience I have had. read more

I had a great first visit today at this dental office. X-rays were easy, the assistant did a good job. The front office staff was very nice and professional. Dr. Lee did a great job with the numbing, I didn't even feel it. They were very thorough and listened to all of my concerns. I am very happy to say I have found my new dentist and have already scheduled my next appointment. A special thanks to Jessica in the front for reviewing my needed treatment in a professional manner and ensuring I understood my insurance benefits. It is not easy to find a good dental office these days and I would definitely recommend this dental office for your dental needs. read more

I have been very unhappy with the dentists we have tried since moving to the area. Then, I found Butterfield Dental Group and couldn't be happier. We have finally found our new dentist. I went in first for a deep cleaning. They split the cleaning into two visits, as I had to be numbed. Everything went perfectly during both visits. Then, my husband reluctantly went a few months later. He hadn't been to a dentist in a couple of years and wasn't looking forward to it. He really needed a deep cleaning. He was very satisfied and pleased with the service, especially the Dental Hygienist, Shannon. His only complaint was he hadn't gone sooner. We were so pleased, we have now referred our adult daughter to see them for the work she needs done. read more

A big shout out to the staff at Butterfield Dental. They made me feel comfortable and explained everything they needed to do. I will most definitely be back. Thank you for the super service! read more

Can't say enough good things about this dental group! They were not judgement at all and made me feel comfortable from the X-ray to the cleaning. I would recommend this place to anyone who is looking for a stress free dentist :) read more

I am very happy with this office. They were close to my house and take my insurance. The dentist was very gentle with my kids and they also do braces there. read more

I went to Butterfield Dental Group trying to give them the benefit of the doubt after reading the earlier negative reviews about them. Unfortunately, I had the same negative experience as the others who posted. I had a filling pop out and was told I needed a crown which I'm sure is true, however, the cost of the crown would be $1,000 after insurance. This is actually the price of a crown if I were to cash pay at a good, reputable dentist in the area. I checked with my insurance and the cost should not be more than $300 according to my plan. I was also told I needed 2 additional crowns and periodontal type work. They also told me they would not do a cleaning until I do the extra work. I'm not sure I believe what they have said since they have already clearly tried to over charge me on the crown. I have scheduled a visit with another dentist and will update my review after I hear the second opinion. Follow up to this experience: I just completed visit with other dentist. He took another x-ray of my tooth with missing filling... and guess what? He was able to put in another filling for $95! No crown needed. At follow up cleaning they said my teeth looked great. No periodontal disease and no additional crowns needed. Guess that says it all about the scammers at Butterfield Dental Group. read more

I would not recommend this dentist to my worst enemy. Hardcore sales and pushy. Stay away. They overcharge and are condescending. My advice, go anywhere else but here. read more

Up selling by untrained staff members, sell work on your teeth that is not needed and a horrible 48 hour cancellation policy or you pay $25.00. I called at 8:00 AM Monday to cancel a 4:00 PM appointment the next day (Tuesday) and I was billed $25.00 and could not negotiate my way out of paying the bill. Stay away from this trap. Go to a real dentist office and get your teeth cleaned and diagnosed properly. read more

Lupe at the front desk is very kind and professional , very good dental office . The doctor was also very nice

I would not recommend this dental practice. They did not clean my teeth as I had requested. They wanted to perform a great deal of work that was not called for. They wanted to replace several crowns and a bridge because the dentist said it could not last as long as it had. The also wanted to do a deep cleaning and replace several fillings. Total cost for these procedures would be over $30,000 with my out of pocket over $6,000. It was like a car repair shop wanting to replace the engine and transmission because it might need to be replaced sometime in the future. In addition, when I asked for my x-rays be sent to another dentist so I could get a second opinion, they said they could not send them via e-mail but could only print them out and give me those print outs. So if you would like to be taken advantage of by a practice that must have a lot of student loans to payoff, this is your place! If not, there are dozens of other practices in the area to go to to get your dental work done. read more

I rarely write reviews, but seeing as how I've seen this company on here several times, I had to write. We have had Butterfield Dental for years. The first time I went, the dentist told me I had things like periodontal disease and other issues. I thought it was excessive, so I didn't go back until a year later when I cracked a filling. I saw Dr. Diep and she was amazing. We were going to her (at Butterfield Dental) for years. Fast forward to my 6.5 yr olds 6 month check up where I was told she all of the sudden needs a baby root canal and filling, and an additional filling. Of course, this was not with Dr Diep as she has since moved on. We were told that the root canal should be done right then, and I was dumb enough to do it. $275 was for the pulpotomy, filling, and medicine. The treatment plan showed the filling on the other side, which would be handled at the next appointment, was $40. So today, we go in for the filling and I'm told it's $245. What???? I explained exactly what the treatment plan said and they had every excuse. They said the nitrous was $200, even though I wasn't told that. There's no way I'm paying an additional $200 when I signed a plan saying $40. So I'm already irritated, and of course, my daughter starts crying halfway through the shot, so the dentist was done. Now, we came home with a partially numb mouth, no filling, and in search of a new dentist. I could scream. Not for the money wasted, but for putting my daughter through this and not listening to my gut and other reviews here and on Temecula Talk. What makes me mad is that the lady who explained the treatment plan, told me that it needed to be done in two appointments, and had me sign the sheet saying that this appt would be $40, sat there silent. She was super nice and I really liked her, but to just sit there when you know what you did? Not okay. read more

If I could give 0 stars I would. This place has false advertising on their website claiming they will do a routine cleaning with a light polish for all new patients in absence of periodontal disease. I have extremely nice teeth minus a cavity or two and they have the nerve to tell me I have periodontal disease so they don't have to do the cleaning...So I paid $53 for them to tell me what I already know about my teeth...and what I don't know because apparently myself and my fiance have periodontal disease...couldn't be more wrong. It became humorous when they tried to pull a scare tactic on my fiance, saying if he doesn't pay $1700 to get his teeth fixed right now he will have a stroke and die...I am pretty familiar with causes of stroke considering I am a nursing student and that is so far from false it's funny! They were not very friendly, either might I add...extremely straight faced and uninviting. It only get's better when they claim I have periodontal disease even though they scheduled me in to do a cleaning on another day...even though they state they will NOT do those services if the patient has periodontal disease. This place is a joke and for being next to a liquor store they should be out of business soon and not to mention with the amount of incompetent staff they have working there. read more

I just love Gilda and Amanda they are great in the front, and Cheryl and Dominga are the best assistants I have ever had work on me. Dr Diep is incredible and has the lightest touch, her explanation of treatment is clear. The Office manager Shelli is informative and kind. I suggest that everyone come to the dentist and that you refer your family members and friends to Butterfield Dental. read more

I will never visit Butterfield Dental Group, Temecula again, because they are a very dishonest place. I had an appointment to have a regular teeth cleaning which my insurance covers, however Butterfield Dental Group said my teeth needed a deep cleaning (Full Mouth Debridement) and they forced me to co-pay an additional $60.00, otherwise they wouldn't clean my teeth. A Full Mouth Debridement is for people who haven't had regular cleanings and this was not my situation, and they also wanted to perform other work on my teeth which was not needed either. read more

They are a great dental office, my daughters and me have been coming here for a couple of years now and they do good work. I would like to shine a bright light on one the their front office girls Jessica Tuala, SHE IS THE BEST! She is extremely knowledgeable with all of the procedures/cost/insurance. She takes her time and is very patient with me bc I always ask her to break it down in terms so I can understand. I walk away feeling totally satisfied because of her. I can not compliment her enough. So thanx again Jess, you rock !!! read more

After living in Temecula for over 6 years, I have finally found an honest dental office! Butterfield Dental is now my only choice. I felt so cheated at Meadows Dental and at SmileCare in Temecula. Those two places make you undergo unnecessary procedures and overcharge for them. Some of the negative reviews here remind me of how my family and I felt after we were over charged and ripped off. But I do not feel that way about Butterfield Dental. Just the opposite in fact. Butterfield Dental does not recommend unneeded procedures. They are just interested in providing good dental care for the overall well being of their patients. Kudos. It's not a big corporation like SmileCare with the "money lady" in the office telling you how to "finance" what work they want you to agree too. Butterfield Dental is a breath of fresh air... (and after your cleaning you have fresh breath to go with the fresh air!!!!) Kudos, again!!!!! Sharon T and family read more